Louis Rossman, a well-known Right to Repair activist, has filed suit against Samsung’s warranty terms in Texas, US, due to a 990 Pro SSD warranty dispute.

The activist purchased a 4TB Samsung 990 Pro SSD for $330. It failed within the warranty period. He did everything right: error logs, documentation, the full paper trail. Samsung’s support team reviewed those logs and confirmed the drive appeared dead.

Samsung tested the drive itself and suddenly declared it healthy. They shipped it back without explanation. Rossman tested it again (via Tom’s Hardware) on his own equipment and found it still wasn’t working correctly.

At that point, he gave Samsung an ultimatum: send a replacement 4TB 990 Pro within 60 days or face him in court in Austin, Texas.

Samsung’s response was to offer him $330 back, the original purchase price, citing a lack of available stock. The problem with that story is Rossman found the exact drive sitting on Samsung’s own Amazon storefront for $949.

It’s worth mentioning that Samsung’s own warranty language complicates their position. The agreement states the company will repair or replace the product, or refund the current market value if replacement isn’t possible.

Rossman has covered enough of these fights to know how they drag. The 60-day statutory window is up and the case is moving to court.

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