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South Africa’s 2026 Mega Lekker Escape Shines a Spotlight on Iconic Destinations and Sustainable Tourism for Australia and New Zealand Travelers

20 February 2026 at 21:21
South Africa’s 2026 Mega Lekker Escape Shines a Spotlight on Iconic Destinations and Sustainable Tourism for Australia and New Zealand Travelers

South Africa welcomed 110 travel agents and media representatives from Australia and New Zealand for the third and most ambitious Mega Lekker Escape in 2026. This event, a vital part of South African Tourism’s ongoing efforts, was designed to immerse participants in the country’s rich cultural heritage, conservation efforts, and vibrant tourism destinations. With a goal to rebuild destination knowledge post-pandemic, the Mega Lekker Escape showed Australian and New Zealand agents firsthand what South Africa offers as a premier travel destination.

The 2026 Mega Lekker Escape was a pivotal moment in South Africa’s tourism recovery. The event, featuring 11 simultaneous familiarisation trips, gave participants the unique chance to explore everything from iconic wildlife reserves to lesser-known destinations. The event’s focus was on engaging travel agents with South Africa’s sustainability efforts, conservation programs, and diverse cultures.

Showcasing Iconic Attractions and Lesser-Known Regions

The Mega Lekker Escape brought participants across various iconic attractions and unique destinations. From the bustling streets of Cape Town to the vast wilderness of the Pilanesberg Game Reserve, the familiarisation trips aimed to offer a balanced perspective on South Africa’s diverse offerings.

With each carefully curated itinerary, agents explored wildlife reserves such as Shamwari’s Wildlife Rehabilitation Centre and the De Hoop Nature Reserve, while also discovering cultural gems like the !Khwa ttu San Heritage Centre. These experiences were crafted to highlight South Africa’s commitment to sustainability, conservation, and community engagement. Visitors also participated in activities supporting local communities, including donating school supplies with Pack for a Purpose and camping at Cape Vidal, where participants left behind sleeping bags for local children.

Training and Networking at Sun City Resort

The event’s conclusion took place at Sun City Resort in the Pilanesberg Game Reserve. Here, travel agents and operators took part in two days of training, which included one-on-one meetings with local suppliers, wholesalers, and destination management companies (DMCs). This focused session aimed to deepen agents’ knowledge of the destination’s offerings and equip them with the tools to sell South Africa more effectively.

The Sun City training event was a melting pot of networking, with a focus on both leisure and business tourism. It also hosted a variety of activities, such as trivia competitions and evening events hosted by local comedians Tumi Morake and Mojak Lehoko, designed to lighten the mood while encouraging collaboration. These events gave travel agents a deeper understanding of South Africa’s tourism products and fostered meaningful connections with key stakeholders from South African Airways, Qantas, and FedAir.

Sustainable Tourism and Economic Impact

The emphasis on sustainability was a key feature throughout the 2026 Mega Lekker Escape. By engaging with South Africa’s various SMMEs (small, medium, and micro enterprises), the event contributed significantly to the local economy. In total, 60 SMMEs received valuable exposure, helping them connect with international markets and further establishing South Africa as a sustainable tourism leader. This emphasis on sustainability is expected to boost future bookings and create long-lasting economic opportunities for local businesses.

The economic impact of the Mega Lekker Escape is substantial. South African Tourism estimates that the event contributed ZAR12 million (~AUD1.2 million) into the country’s economy, with projections suggesting that future bookings could add another ZAR5 million (~AUD500,000) within the first year. These numbers highlight the growing importance of Australia and New Zealand as key tourism markets for South Africa.

Impact on Australian and New Zealand Tourism Markets

Australia and New Zealand are among South Africa’s fastest-growing inbound markets. In 2025, Australia recorded 121,361 arrivals to South Africa, an increase of 23.2% from the previous year. New Zealand’s tourism figures were similarly impressive, with a 15.8% year-on-year increase. These numbers reflect an ongoing trend of rising interest in South Africa from both countries, with the 2026 Mega Lekker Escape set to further cement this growth.

For many Australian and New Zealand travel agents, this was their first experience of South Africa, and the impact was immediately noticeable. Reports indicated that 90% of the agents who attended the event had already booked travel to South Africa by the end of the first year. This significant conversion rate underscores the effectiveness of experiential marketing in tourism and the power of firsthand experiences in shaping travel decisions.

Boosting Destination Knowledge and Overcoming Misconceptions

The Mega Lekker Escape also aimed to break down misconceptions about South Africa, particularly following the disruptions caused by the pandemic. For many agents, this was their first time experiencing South Africa’s regions beyond the well-known hotspots. By introducing them to less familiar regions, the event highlighted the country’s diverse tourism offerings and dispelled outdated stereotypes.

Many agents were impressed with the country’s commitment to sustainable tourism, a value that resonated deeply with travelers from Australia and New Zealand. South Africa’s eco-tourism initiatives, wildlife conservation efforts, and cultural diversity made it a more attractive destination for agents eager to promote responsible and enriching travel experiences.

Looking Ahead: The Future of South African Tourism

The Mega Lekker Escape 2026 has proven to be an invaluable marketing tool for South African Tourism. It has brought awareness to the country’s unique offerings, generated strong economic returns, and contributed to the growth of tourism from Australia and New Zealand.

As South Africa continues to rebuild and recover from the pandemic, events like the Mega Lekker Escape play a pivotal role in driving tourism and creating a positive impact on local communities. With sustainability and cultural diversity at its core, the 2026 event has set the stage for a new era of travel to South Africa.

The post South Africa’s 2026 Mega Lekker Escape Shines a Spotlight on Iconic Destinations and Sustainable Tourism for Australia and New Zealand Travelers appeared first on Travel And Tour World.

How Wyndham Hotels is Using AI to Transform Guest Interactions, Slash Costs, and Drive Franchisee Profits in 2026

20 February 2026 at 19:17
How Wyndham Hotels is Using AI to Transform Guest Interactions, Slash Costs, and Drive Franchisee Profits in 2026

Wyndham Hotels & Resorts is at the forefront of integrating cutting-edge AI technology into the hospitality industry. With a firm commitment to enhancing both guest experience and operational efficiency, Wyndham’s latest AI initiatives are poised to make a lasting impact on the tourism industry. By partnering with major companies like Google, ChatGPT, and Anthropic, Wyndham is setting the stage for a new era in tourism, where seamless technology improves everything from guest interactions to franchisee profits.

AI Partnerships Fueling Innovation in the Hospitality Sector

Wyndham’s strategic AI partnerships are driving the company’s innovation. The collaboration with Google has led to the development of an AI Mode agentic booking experience, revolutionizing how guests discover Wyndham properties. This collaboration enables natural, conversational interactions for users, helping them navigate and book their stays effortlessly. In addition, Wyndham has integrated Anthropic’s Claude, which powers conversational search for the company’s extensive portfolio of hotels and resorts.

These partnerships not only enhance the guest experience but also mark a significant step in Wyndham’s digital transformation. The ability to interact with guests in a human-like manner elevates the way people book and experience their stays.

Cost Efficiency and Monetization Prospects

When it comes to the costs of these AI integrations, Wyndham has kept the investment minimal. Connecting the company’s Mobile Cloud Platforms (MCPs) to large language models (LLMs) has cost less than $100,000—a relatively small investment considering the substantial returns expected in the future. There are no transaction costs for AI models at the moment, and bookings continue to be completed via the brand’s website links.

In the future, ads may be incorporated into Wyndham’s AI-driven services as a form of monetization. However, Claude, one of Wyndham’s AI partners, has made it clear that monetization through ads is not yet part of their immediate plans. For now, the focus remains on improving the guest experience while maintaining cost-efficiency.

Franchisee Benefits: Cost Savings and Increased Revenue

Wyndham’s AI-powered guest messaging platform, Wyndham Connect, has been a game-changer for franchisees. By reducing operational costs and facilitating the sale of extras, such as early check-ins, this technology has proven its value. One Wyndham property alone managed to generate an additional $10,000 per month, adding up to $120,000 in annual revenue. This success is noteworthy, especially when compared to the $250,000 typical revenue of a select-service economy hotel.

Additionally, Wyndham Connect Plus, a voice assistant powered by Canary Technologies, has saved franchisees significant labor costs. The voice assistant has handled hundreds of thousands of guest calls, increasing conversions and contributing to higher revenue for franchisees. The integration of AI in Wyndham’s operations shows how technology can drive both cost savings and increased profits, benefiting the entire franchise network.

The Future of Wyndham Hotels: Expanding AI Integration

Looking ahead, Wyndham is determined to expand its AI-driven services even further. The company plans to launch apps on all LLMs, using its MCPs or APIs. These apps will offer guests even more seamless and intuitive experiences when searching for and booking hotels. Additionally, Wyndham is working to launch cloud-native mobile and web platforms in the coming months to further enhance the guest search and booking experience.

As AI continues to evolve, Wyndham is positioned to remain at the cutting edge of this transformative technology. Its commitment to improving both guest satisfaction and operational efficiency makes it a leader in the evolving tourism landscape.

AI Integration in the Tourism Sector: A Game-Changer for Hotel Owners

According to Wyndham’s 2026 Hotel Owner Trends report, 98% of hotel owners have already started integrating AI into their operations. However, less than a third have fully integrated AI across all aspects of their business. The majority of hotel owners—73%—express a desire to do more with AI technology. This indicates that the hospitality industry as a whole is eager to embrace AI and its potential to reshape the future of tourism.

Wyndham’s successful integration of AI into its operations shows that the hospitality industry is on the brink of a major transformation. By adopting AI, hotel owners can expect improved guest interactions, streamlined operations, and significant cost savings. This, in turn, will help boost tourism as travelers experience more efficient, personalized services during their stays.

A Positive Impact on the Global Tourism Industry

Wyndham’s AI advancements are set to have a significant ripple effect across the tourism industry. As AI improves the guest experience and enhances operational efficiency, hotels worldwide are likely to adopt similar technologies. This shift towards AI will allow the tourism industry to meet the growing demands of travelers who expect seamless, personalized experiences.

Moreover, the franchisee benefits from AI, such as increased revenue and reduced labor costs, will make the Wyndham brand more attractive to investors and business owners looking to capitalize on the growing tourism market. As more properties integrate these technologies, it will foster a more competitive and dynamic hospitality landscape, further boosting global tourism.

A Bright Future for Wyndham Hotels and the Tourism Sector

Wyndham Hotels & Resorts’ commitment to AI integration is a game-changer for both the company and the wider tourism industry. By leveraging advanced technologies like large language models, Wyndham has enhanced its guest experience, improved operational efficiency, and created new revenue streams for franchisees. As the company continues to expand its AI capabilities, its impact on the tourism sector will only grow, providing travelers with enhanced booking experiences and franchisees with higher profits.

With a focus on innovation, cost efficiency, and customer satisfaction, Wyndham Hotels is leading the way in the future of hospitality. As AI technology becomes more deeply embedded in the tourism sector, it will continue to drive growth, efficiency, and sustainability, ensuring a bright future for both the company and the industry as a whole.

The post How Wyndham Hotels is Using AI to Transform Guest Interactions, Slash Costs, and Drive Franchisee Profits in 2026 appeared first on Travel And Tour World.
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