In a communication that was quietly sent to travel agents, Norwegian Cruise Line revealed a change to their popular Free at Sea package. While some guests will soon find themselves paying more where gratuities on the drink package price are concerned, this change will not be made across the board.

Who Will Pay More For Norwegian’s Drink Package?

Clearly aware that this change would not be well received, Norwegian’s note to travel partners started with a request that they “not share this publicly or discuss it with your clients before May 1, 2026, when this change will apply.” 

And what, exactly, is the change? An increase to the gratuities charged as part of the Free at Sea package. For those not in the know, while the Free at Sea package offers what NCL calls “free, unlimited open bar,” that claim comes with an asterisk. Why? Because as with the associated “free” dining, gratuities are automatically added.

It is the gratuities attatched to the drinks package which will be increased on some cruises. As NCL’s missive explains, “the price of our Free at Sea prepaid beverage package gratuities on new bookings for two-to-five day cruises will be $32.00 per person, per day.” 

It later adds that “for cruises of six days or longer, which make up the majority of our sailings, the gratuities will remain at $28.50 per person, per day.” 

Why They May Have Kept This Change Quiet

Typically, when cruise lines raise gratuities, they inform guests in advance and allow those who want to avoid paying the increase a window of opportunity in which to do so. In this case, however, Norwegian Cruise Line went out of their way to ask that travel partners not inform guests of the change in advance, thus guaranteeing that passengers would be unable to snag themselves the lower gratuity.

The cruise line’s note goes out of its way to provide agents with talking points, including that “even with this change, the Free at Sea beverage package continues to offer exceptional value.” 

It’s important to note that impacted guests do still have a way of saving a bit of money. “This change,” Norwegian says, “only applies to prepaid pricing, which remains lower than onboard pricing. As such, we recommend locking in new bookings and adding Free at Sea’s package gratuities prior to sailing to secure the preferred price.” 

Read Next: Norwegian Cruise Line Changes Haven Dining Policy

In an unexpected move, Norwegian Cruise Line has announced a change that could impact how future Haven guests book when traveling with families.

While many cruisers say it’s about time the change was made, others worry about the impact on their experience in The Haven.

Some Non-Haven Guests Will Now Have Limited Access

The major change — which has already taken effect — was announced via a note to travel partners and affected guests.

It said that as of now, “guests staying in a non-Haven stateroom (such as a balcony) that physically connects to a Haven stateroom and they are traveling with the guests in the Haven stateroom may dine at The Haven restaurant at no charge, including no service fee, for the duration of the sailing. Guests in the connecting non-Haven stateroom may take advantage of this offer as long as the guests in the connecting Haven stateroom are present at the time of dining. Haven guest(s) can make arrangements for this offer through the pre-cruise Concierge Desk.”

It is important to note that guests staying in the connecting room will not have access to any other Haven perks, amenities, or areas.

And guests traveling with those staying in the Haven but not in the directly connecting suite will not be able to dine at the Haven restaurant.

‘That Will Be Abused’

Needless to say, reaction amongst cruisers in general and those who enjoy Norwegian’s ship-within-a-ship concept was swift and varied.

Many across social media recognized that this will have a relatively low impact given the small number of qualifying non-Haven staterooms. Others, however, focused more on human nature, with several assuming “That will be abused.” 

“Not to be ‘that person,’” wrote one Haven fan in a Reddit forum, “but we pay for exclusivity and for an elevated product. Why should I pay more so that people who are paying less can enjoy the same elevated dining experience?” 

Others wondered if this was the first step toward other changes… including the ability to buy certain Haven-related perks without committing to the pricing of an actual stateroom in the Haven.

Holland America Line, for example, has the Club Orange program, which allows guests who are not staying in a suite to purchase perks normally only available to those in the more highly-priced staterooms.

Given that cruise lines often engage in a follow-the-leader type mentality, it’s reasonable to question whether this policy will be adapted by others. Will Celebrity Cruises, for example, begin selling limited access to Luminae, the high-end restaurant available only to guests staying in The Retreat?

Another question is how this might affect Norwegian’s thought process regarding future additions to its fleet.

Should the change prove popular, might new builds incorporate more non-Haven staterooms with connecting doors?

Only time will tell.

Read Next: Is the Haven really worth the price?

A notorious organization known for hacking into systems in order to steal vast amounts of information may have gained access to Carnival Corporation’s massive data base.

Who Is Behind the Potential Breach

While ShinyHunters may sound like a musical group you’d hire to entertain at your child’s birthday party, they are, in fact, far more sinister.

The organization has been behind some of the largest data breaches to take place over the past 25 years. Among their past victims have been companies as diverse as Microsoft, Pizza Hut even several universities.

Now, according to numerous reports, ShinyHunters is claiming to have accessed troves of Carnival Corporation information and issued a ransom threat.

What Carnival Is Doing

In a statement, a Carnival Corporation rep told Cruise Radio that “after detecting unauthorized online activity involving a singer user account, we acted quickly to shut it down and block any further unauthorized access and have notified law enforcement.”

The real questions revolve around what “single user account” was accessed and whether it may have opened something of a cyber wormhole which might serve as a gateway to far more information.

“Data privacy and protection are extremely important to Carnival Corporation,” the spokesperson continued, “and we’re working closely with trusted global security experts to be thoughtful and deliberate in our review of the data involved, recognizing that anonymous reports circulating online are not always accurate.”

The “anonymous reports” mentioned are likely those which claim that information from several million accounts has already been released.

For example, the site HaveIBeenPwned wrote that ShinyHunters “published the [stolen] data publicly, which contained 8.7 million records with 7.5 million unique email addresses.”

The site went on to make the very specific claim that data released included information pertaining to Holland America Line — a division of Carnival Corporation — and their Mariner Society loyalty program.

It went on to say that the information included “names, dates of birth, genders and data relating to status within the loyalty program.” 

What Happens Next

Meanwhile, the Carnival spokesperson concluded by saying, “If we determine personal information was affected, we will follow all disclosure requirements and communicate directly with any impacted individuals.” 

Meanwhile, HaveIBeenPwned.com recommends that if you believe your information may have been compromised, you should change your password immediately. They also suggest enabling two-factor authentification, which is standard advice when it comes to adding an added layer of protection to any and all accounts.

In 2020, Princess Cruises had a hacker gain access to company emails.

Another Carnival Cruise Line ship is heading to the Lone Star State.

In announcing that a brand new ship would be joining Carnival Jubilee in sailing out of Galveston, the line found a rather unique way to make their point: By “replacing” the new build’s instantly recognizable whale tail funnel with a pair of Texas longhorns!

Why Carnival Picked Galveston

Once the brand new Carnival Tropicale is delivered in the spring of 2028, the line’s flagship vessel will call Galveston home. In explaining why they opted to place the ship in that particular port, Carnival’s president Christine Duffy said that doing so was “a celebration of both our history and our future in Texas.” 

She added that for over 25 years, “Texas has been at the heart of Carnival’s growth, and this new Excel-class ship ensures we continue to deliver unforgettable experiences for our guests in and around the state.”

Is Carnival’s Whale Tail Really Gone?

Named after the first ship, which was designed specifically for Carnival, the Tropicale will be a sister ship to Jubilee, but not a twin.

Duffy explained that on the newest Excel-class ship, they’d be replacing the Bold roller coaster with Sunsation, a three-deck waterpark and entertainment zone that will also host special after-dark events.

And like Jubilee, the ship’s bow will proudly feature the Star of Texas.

But about that whale tail?

While the idea of replacing it with a pair of longhorns is fun and makes for a great gimmick, it’s actually only being done for advertising purposes. (You can view the full video — complete with line dancing and an original tune — below.)

A full year before Tropicale joins the fleet, Carnival Festivale will be rolled out. Like Tropicale, the Excel-class vessel will replace Bolt with the Sunsation concept.

The Festivale will not, however, join her sisters in Galveston. Rather, when that ship is introduced in April of 2027, she will make Port Canaveral her homeport.

Details regarding itineraries and booking availability for the Tropicale are set to be released later this year.

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