In a communication that was quietly sent to travel agents, Norwegian Cruise Line revealed a change to their popular Free at Sea package. While some guests will soon find themselves paying more where gratuities on the drink package price are concerned, this change will not be made across the board.

Who Will Pay More For Norwegian’s Drink Package?

Clearly aware that this change would not be well received, Norwegian’s note to travel partners started with a request that they “not share this publicly or discuss it with your clients before May 1, 2026, when this change will apply.” 

And what, exactly, is the change? An increase to the gratuities charged as part of the Free at Sea package. For those not in the know, while the Free at Sea package offers what NCL calls “free, unlimited open bar,” that claim comes with an asterisk. Why? Because as with the associated “free” dining, gratuities are automatically added.

It is the gratuities attatched to the drinks package which will be increased on some cruises. As NCL’s missive explains, “the price of our Free at Sea prepaid beverage package gratuities on new bookings for two-to-five day cruises will be $32.00 per person, per day.” 

It later adds that “for cruises of six days or longer, which make up the majority of our sailings, the gratuities will remain at $28.50 per person, per day.” 

Why They May Have Kept This Change Quiet

Typically, when cruise lines raise gratuities, they inform guests in advance and allow those who want to avoid paying the increase a window of opportunity in which to do so. In this case, however, Norwegian Cruise Line went out of their way to ask that travel partners not inform guests of the change in advance, thus guaranteeing that passengers would be unable to snag themselves the lower gratuity.

The cruise line’s note goes out of its way to provide agents with talking points, including that “even with this change, the Free at Sea beverage package continues to offer exceptional value.” 

It’s important to note that impacted guests do still have a way of saving a bit of money. “This change,” Norwegian says, “only applies to prepaid pricing, which remains lower than onboard pricing. As such, we recommend locking in new bookings and adding Free at Sea’s package gratuities prior to sailing to secure the preferred price.” 

Read Next: Norwegian Cruise Line Changes Haven Dining Policy

In an unexpected move, Norwegian Cruise Line has announced a change that could impact how future Haven guests book when traveling with families.

While many cruisers say it’s about time the change was made, others worry about the impact on their experience in The Haven.

Some Non-Haven Guests Will Now Have Limited Access

The major change — which has already taken effect — was announced via a note to travel partners and affected guests.

It said that as of now, “guests staying in a non-Haven stateroom (such as a balcony) that physically connects to a Haven stateroom and they are traveling with the guests in the Haven stateroom may dine at The Haven restaurant at no charge, including no service fee, for the duration of the sailing. Guests in the connecting non-Haven stateroom may take advantage of this offer as long as the guests in the connecting Haven stateroom are present at the time of dining. Haven guest(s) can make arrangements for this offer through the pre-cruise Concierge Desk.”

It is important to note that guests staying in the connecting room will not have access to any other Haven perks, amenities, or areas.

And guests traveling with those staying in the Haven but not in the directly connecting suite will not be able to dine at the Haven restaurant.

‘That Will Be Abused’

Needless to say, reaction amongst cruisers in general and those who enjoy Norwegian’s ship-within-a-ship concept was swift and varied.

Many across social media recognized that this will have a relatively low impact given the small number of qualifying non-Haven staterooms. Others, however, focused more on human nature, with several assuming “That will be abused.” 

“Not to be ‘that person,’” wrote one Haven fan in a Reddit forum, “but we pay for exclusivity and for an elevated product. Why should I pay more so that people who are paying less can enjoy the same elevated dining experience?” 

Others wondered if this was the first step toward other changes… including the ability to buy certain Haven-related perks without committing to the pricing of an actual stateroom in the Haven.

Holland America Line, for example, has the Club Orange program, which allows guests who are not staying in a suite to purchase perks normally only available to those in the more highly-priced staterooms.

Given that cruise lines often engage in a follow-the-leader type mentality, it’s reasonable to question whether this policy will be adapted by others. Will Celebrity Cruises, for example, begin selling limited access to Luminae, the high-end restaurant available only to guests staying in The Retreat?

Another question is how this might affect Norwegian’s thought process regarding future additions to its fleet.

Should the change prove popular, might new builds incorporate more non-Haven staterooms with connecting doors?

Only time will tell.

Read Next: Is the Haven really worth the price?

The Norwegian Breakaway departure scheduled for the morning of Sunday, April 26, was delayed several hours by the aftermath of a crew member going overboard.

Norwegian Confirms Incident Details

In a statement to Cruise Radio, Norwegian Cruise Line sad that “late in the evening of April 25, 2026, a crew member went overboard east of Cape Cod, Massachusetts. Upon confirming the incident, the vessel immediately informed the United States Coast Guard Marine Rescue Coordination Center and a coordinated search and rescue operation was initiated.”

According to Coast Guard Sector Southeastern New England, a Coast Guard helicopter arrived on scene just after 1 a.m., and crews from the Coast Guard’s Provincetown station also responded to assist.

Passenger video showed two rescue boats searching the waters near the ship. Guests onboard reported a “Code Oscar, port side” announcement shortly after midnight, and portions of Decks 7 and 8 were closed during the operation.

After several hours of searching, Norwegian Breakaway resumed course toward Boston.

How The Next Voyage Was Impacted

Guests and travel agents received notice of the incident, including details as to the necessary changes made to their departure schedule as a result.

“Today’s embarkation… will take place later than originally scheduled,” read the notification. “Overnight and into the early morning hours, the ship remained engaged in search-and-rescue efforts following a man overboard situation, working closely with maritime authorities.”

It went on to say that, “These efforts required the vessels full attention before the voyage could safely resume toward Boston. Situations such as these are never easy, and the safety and well being of those at sea remain at the heart of every decision we make.” 

Ultimately, Norwegian had to move the embarkation time back several hours, asking that guests not arrive at the terminal before 2 p.m. in order to allow time for disembarkation and preparation for the next voyage. “We understand that changes to your arrival plans may be inconvenient and truly appreciate your patience and understanding.

The ship was originally scheduled to dock by 8 a.m. but arrived around 11:30 a.m.

Norwegian Breakaway carries 3,963 passengers at double occupancy. The ship’s next sailing is also a 7-night Bermuda cruise, and no itinerary changes have been announced at this time.

Second Man Overboard in a Week

The incident comes one week after a passenger went overboard from Carnival Splendor off the coast of Brisbane, Australia, in a separate and unrelated incident. That search was suspended after 16 hours.

This is the sixth man overboard of 2026, following 12 man overboard events in 2025.