The last three generations of Galaxy S-series will receive 7 years of software support, but issues like green line raise a question of whether the flagship quality experience will remain consistent with the software lifecycle.

Hardware issues like green or pink lines have become a headache for existing users. It doesn’t take away the touch functionality, but makes the display look extremely unpleasant.

In the past couple of years, this issue has appeared in various Android devices, but the Galaxy flagships have received special attention. There are two reasons for that: the more frequent emergence and the large user base.

Take Galaxy S22 as an example; it was the first to be widely recognized for the green line issue. Though Samsung took some steps to replace the screen free of cost, that doesn’t make any difference. Why? Because the problem shouldn’t have appeared in the first place, affecting many users.

Launched in 2022, the Galaxy S22 is eligible for four OS updates and five years of security patches. So, the phone has completed its update OS cycle with Android 16 (One UI 8.0). Interestingly, the green line issue appeared around the Android 14 update.

The Galaxy S23 series is eligible for the same OS update tier, making Android 17 its last major release. Before that happens, Galaxy S23 users are also reporting the green line issue.

Many users found this occurrence after upgrading to the One UI 8.5 software update, but the root cause remains unknown.

However, theories suggest that internal heat could be the primary cause, which deteriorates pixels in a certain pattern primarily vertically. Some believe that it is the degrading display panel quality. We’ve also seen community suggestions such as keeping the phone in a cool place before updating or installing the update overnight.

What are the odds?

The Galaxy S22 Ultra and S23 Ultra use the M11 display, and the problem in both generations is also common. What about the Galaxy S24 Ultra and the S25 Ultra devices? They use M13 panels. So, there’s a chance that they may not age the pixels the same as the S23 and S22 series.

However, unlike the Galaxy S22 and S23 series, the S24 series and later flagships are eligible for 7 OS updates and 7 years of security updates. So, they have three more years than their predecessor.

If M11 can show issues like green and pink lines within three years of their launch, M13 should be showing it around 5-6 years? Maybe or maybe not. Or is this issue limited to the M11 panels featured in S22 and S23 series devices? There is no clarity surrounding its origin.

For now, the S24 series has only installed two major updates, and there are five more left to test its hardware against the very problem that is making users worry about their devices in the long term.

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