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CompassPoint Consulting has formalised a strategic partnership with CGI, the Dubai-based compliance and governance consultancy, to support growing businesses across the UAE and GCC with integrated financial, compliance and governance advisory.
The partnership brings together two complementary areas of expertise that are increasingly critical for companies operating in fast-moving regional markets.
CGI provides senior-led compliance, governance, AML, KYC and regulatory advisory services, helping businesses strengthen their frameworks, manage complexity and make clearer decisions in regulated and non-regulated environments.
Together, the two firms will support clients across both their financial and regulatory needs, helping founders, leadership teams, family offices and growth-stage companies access senior expertise without the cost or complexity of building every capability in-house.
For many businesses across the UAE and GCC, financial discipline and regulatory readiness are often treated as separate workstreams. Forecasting, cash flow visibility, profitability, governance, AML, KYC and regulatory preparedness may be handled by different advisers, at different times, with limited coordination between them. The new CompassPoint and CGI partnership has been designed to close that gap.
Through the partnership, clients will be able to access CompassPoint’s CFO-level finance insight alongside CGI’s execution-focused compliance and governance support, creating a more joined-up approach to business decision-making, risk management and sustainable growth.
Zaid Aboobaker, Founder and CEO of CompassPoint Consulting, said: “Growing businesses in the UAE and GCC are operating in markets with enormous opportunity, but opportunity also brings complexity. Founders and leadership teams need clarity on their numbers, their cash position, their forecasts and their growth plans. At the same time, they need to understand their governance responsibilities, regulatory obligations and compliance risks.
“Our partnership with CGI reflects the way we believe advisory support should work. Businesses do not need disconnected advice. They need senior people who understand their objectives, can work together, and can help them make practical decisions with confidence. By combining CompassPoint’s fractional CFO and strategic finance capability with CGI’s compliance, AML, KYC and governance expertise, we can support clients across a much broader part of their journey.”
CGI is a boutique consultancy built around client-led decision-making, discretion and senior accountability. With a focus on the UAE market and international capabilities, CGI supports businesses, individuals and family offices in complex situations where structure, pace and execution are essential.
Jamie Killilea, Partner and Head of Global Compliance at CGI, said: “We are delighted to be partnering with CompassPoint Consulting. Our two firms bring highly complementary skillsets, but we also share a similar view of what clients need from advisers: clarity, accountability, practical judgement and work that can be executed.”
Mike Foster-Dalporto, Partner and COO at CGI, added: “Compliance, governance, AML and KYC are no longer issues that businesses can treat as administrative or reactive. They are central to how companies protect value, maintain trust and create the conditions for sustainable growth. By working with CompassPoint, we can help clients connect the financial and regulatory sides of their business more effectively.”
The partnership forms part of CompassPoint Consulting’s wider strategy to partner with companies whose services complement its own. The firm is actively building a network of specialist advisory partners to give clients access to a broader range of high-quality support across finance, operations, governance and business growth.
Zaid added: “Our clients are building, scaling and navigating complexity in one of the world’s most dynamic business regions. They need trusted relationships around them, but they also need those relationships to be coordinated. This partnership is about giving clients access to the right expertise, at the right time, through a practical and joined-up advisory model.”
More than 100 young people from Iraq, Jordan, Lebanon, Saudi Arabia, and the UAE have spent the last few weeks reimagining some of PepsiCo’s favorite brands for their local communities.
The second edition of Youth Impact Studio (YIS), PepsiCo’s program for nurturing a new generation of innovators in the Middle East, saw young changemakers invited to step into the role of brand strategists for Aquafina, Pepsi Zero, and Sting to run brand audits, dig into consumer insights, and build integrated brands campaigns designed to resonate with their generation.
Teams from each market were briefed to create campaigns with a big social impact. The briefs included “Moments of Clarity” and “Drops of Change” for Aquafina, inviting young people in Jordan and Lebanon to capture stillness and small acts of positive change. In Saudi Arabia, teams created campaigns around the “The 12th Player”, celebrating the energy of football fans and the nation’s momentum under Saudi Vision 2030, while the UAE teams’ “Full Throttle” campaigns channeled the spirit of ambition and creative drive. In Iraq, Sting inspired campaigns built around the spirit of local energy.
The program, delivered in partnership with parachute16 and supported by PepsiCo’s local bottlers, culminated last weekend in a regional summit in Amman with five participants attending from each country. At the summit’s conclusion, five individuals – one from each country – were selected to visit PepsiCo’s R&D hub in Dublin.
“As a company deeply rooted in the Middle East, we believe in the power of young people to shape the region’s future,” said Wael Ismail, VP of Corporate Affairs for MENAPAK. “This year’s participants challenged assumptions, debated ideas, and co-created solutions from their communities and cultures. They gave us valuable insight into how youth see our brands and reminded us that the best ideas for positive change often come from young people themselves. Our role is to listen and give those ideas a platform.”
While participants used AI to support the creative process, the competition heavily emphasized human creativity with young people developing skills in public speaking and pitching, design thinking, teamwork, leadership, and problem solving.
YIS 2026 expanded beyond the first edition’s focus on sustainability to include broader themes like social impact, storytelling, and community engagement. More than a one-off competition, YIS is a growing community where young people across the region come together to learn, share perspectives, collaborate, and innovate. It forms part of PepsiCo’s ongoing commitment to investing in the region’s youth and providing a platform to amplify young people’s voices and ideas.
Emirates NBD and Techstars announced a strategic partnership to shift from traditional startup mentorship towards a commercially driven “Acceleration-to-Enterprise” model, designed to integrate high-growth AI and Fintech innovations directly into Emirates NBD’s banking ecosystem encompassing multiple markets. This partnership follows Emirates NBD’s recent #1 ranking in the inaugural Evident AI Index for Banks – Middle East and Africa, where it was the only bank to achieve top three performance across Talent, Innovation and Leadership, underscoring the bank’s position as one of the region’s most advanced financial institutions in artificial intelligence maturity.
The partnership unites Techstars with Emirates NBD’s established innovation ecosystem, including its Fintech engagement initiatives, AI-driven transformation programmes, and strategic partnerships with global technology leaders. By combining Techstars’ global pipeline of over 11,000 founders with the bank’s advanced analytics infrastructure, which currently manages over 50 active AI use cases, the alliance will deliver scalable, commercial pathways for agentic Fintech startups, with a focus on compliance, wealth management, SME banking, and capital markets.
This initiative is a core component of Emirates NBD’s commitment to the Dubai Economic Agenda (D33), which aims to rank Dubai as one of the top four global financial centres by 2033.
Miguel Rio Tinto, Group Chief Digital and Information Officer at Emirates NBD, commented: “With Dubai now home to nearly 60% of GCC FinTech companies, we are pleased to partner with Techstars to tap into and capture Fintech’s new wave of innovation in agentic finance. Leveraging Emirates NBD’s regional footprint and digital capabilities, we are providing selected AI and Fintech startups with a direct pathway into enterprise banking, supporting solutions that can transform how we serve our nine million active customers.”
Neeraj Makin, Group Head of Strategy, Analytics and Venture Capital at Emirates NBD, said: “The partnership with Techstars reflects Emirates NBD’s continued focus on strengthening its innovation ecosystem and deepening engagement with global technology and startup networks. By combining access to emerging founders, market intelligence and new technology trends, we aim to accelerate innovation opportunities that support the Group’s long-term strategic, digital and AI ambitions across the region.”
Unlike standard accelerator programmes, this partnership emphasises enhancing the customer experience through highly personalised, secure, and resilient AI-driven banking services. Startups that solve real use cases and deliver bottom-line impact will gain access to Emirates NBD’s cloud-native infrastructure to pilot solutions that address fast-growing opportunities in the MENAT region and the surging demand for transparent, AI-powered investor intelligence.
David Cohen, CEO of Techstars, stated: “Techstars has always been about helping founders go faster. By partnering with a proactive, AI-first institution like Emirates NBD, we are giving our Fintech and AI founders a front-row seat to one of the most dynamic financial markets in the world. The UAE’s commitment to becoming a global hub for intelligent, data-driven innovation makes it the perfect launchpad for enterprise-grade solutions that will redefine the future of finance.”
In 2025, Emirates NBD advanced its AI-enabled capabilities, strengthened customer journeys, and built a more modern, cloud-native, and modular technology foundation with next-generation capabilities across the Group. The bank’s year-on-year growth is a direct result of its strategic investment in GenAI and digital initiatives, which are now being opened to the Techstars ecosystem to drive the next wave of financial inclusion and growth in the digital economy.
The initiative complements Emirates NBD’s broader innovation agenda, including programmes such as the National Digital Talent Incubator (NDTI), which focuses on developing the next generation of regional FinTech entrepreneurs.
SupperClub Global today announces the launch of its new mobile app, now available to download on iOS and Android, marking a significant milestone in the premium dining and lifestyle platform’s continued growth and evolution. The app brings SupperClub’s global network of hospitality venues and exclusive offers directly into its members’ hands, with access across more than 21 countries.
The new SupperClub Global mobile app serves as a key consumer-facing touchpoint within the broader tech ecosystem, connecting members, partners and platforms in a more immediate way. The launch further proves SupperClub Global’s momentum as a female-owned UAE business that has scaled rapidly both regionally and internationally. The last year was the most successful yet for the brand, achieving 2,000% membership growth, 30% year-on-year increase in platform partners, double-digit growth in reservations with over 100,000 bookings facilitated, and more than 400 new restaurant partners added.
While SupperClub Global has previously operated via its web platform alongside a dedicated WhatsApp concierge, the introduction of the mobile app represents a natural next step, simplifying how members discover, book and access elite benefits. The design remains aligned with SupperClub Global’s core philosophy of discreet, experience-led offers, and works seamlessly alongside the other booking options.
SupperClub Global continues to evolve beyond a membership platform into a scalable, API-driven ecosystem. In addition to the new app, the business has built a modular infrastructure that enables integration with banks, payment networks and enterprise systems, allowing curated experiences to function as a programmable benefit layer embedded within external partner platforms. For example, SupperClub Global operates “Premium Dining Edition” for Visa Infinite cardholders, accessed directly through the Visa Airport Companion App. SupperClub Global can support capabilities such as card-linked offers, real-time eligibility validation, and partner-specific rule engines, enabling the frictionless deployment of fully configurable, high-value privileges, engineered for strategic collaborations.
“At the heart of this launch is our commitment to creating seamless, elevated access to the best of hospitality,” said Mehreen Omar, CEO and Co-Founder of SupperClub Global. “The new mobile app puts SupperClub Global in the palms of our members’ hands, with even more convenient ways to browse and book offers, ensuring an effortless brand experience wherever they are. At the same time, we are building the infrastructure to deliver these benefits more intelligently across partners and external platforms. As we continue to grow, our focus is to further elevate membership access with an expanded curated network around the world, while strengthening support for both our venue partners and enterprise partners.”
The SupperClub Global mobile app is available to download now on iOS and Android. For more information, visit https://supperclubme.com/memberships.
UAE-based startup Taggy, a fashion resale platform, today announced it is entering its next phase of growth with a clear goal: to make buying and selling pre-loved fashion more effortless, intelligent, and accessible in the Middle East.
As the UAE continues to embrace more conscious ways of shopping, Taggy is positioned at the intersection of fashion, technology and sustainability. The platform encourages users to extend the life cycle of clothing, unlock the value of pieces they no longer wear and access quality fashion at more affordable price points.
While interest in resale continues to grow globally, selling fashion online can be time-consuming. Sellers often need to photograph items, write descriptions, set prices, respond to enquiries, manage packaging, and coordinate delivery. Buyers, meanwhile, can face inconsistent listings, limited search tools, slow delivery and uncertainty around product quality.
The need for more circular fashion solutions is increasingly urgent. The fashion industry is a major contributor to global emissions: the United Nations Framework Convention on Climate Change estimates that fashion contributes around 10% of global greenhouse gas emissions due to long supply chains and energy-intensive production. In the UAE, the shift towards more responsible consumption aligns with the country’s wider sustainability agenda, including its Net Zero 2050 Strategy and Circular Economy Policy 2021–2031, which promote resource efficiency, waste reduction and more sustainable consumption models. By helping users extend the life of clothing already in circulation, Taggy supports a more conscious way of shopping that reduces waste, encourages reuse and makes sustainable fashion choices more accessible.
Through AI-assisted listing tools, personalised shopping recommendations, secure payments, buyer protection and fulfilment-led services, the platform makes resale as easy and reliable as shopping new. For sellers, Taggy simplifies the process of turning unworn pieces into earnings. The platform’s listing technology can help generate product titles, descriptions, categories, style tags and pricing recommendations, reducing the effort required to list items. Sellers can choose to self-list through the app, while Taggy’s longer-term service model includes additional support such as virtual listing, in-person listing, and professional photography.
For buyers, Taggy offers a curated shopping journey. The platform learns from each user’s favourite brands, sizes, style preferences, wishlists and shopping behaviour to create a personalised discovery experience.
“Taggy was created to make resale feel effortless,” says Mark Leeming, Co-Founder of Taggy. “Our goal is to build the region’s most intelligent fashion marketplace, one that uses technology to remove the friction from selling, buying and discovering pre-loved fashion. By making resale easier, more trusted and more accessible, we can help build a future where sustainable shopping becomes the first choice, not the alternative.”
Taggy is now inviting UAE residents to explore the platform, list their pre-loved pieces and discover a smarter way to shop second-hand.
Flex has raised $70 million in fresh funding at a valuation of about $1.2 billion, marking another big milestone for the AI fintech startup as it pushes to become the primary financial platform for mid-sized businesses. The funding arrives alongside […]
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Tally Solutions today announced the launch of TallyPrime 7.1, which introduces three key enhancements for UAE businesses: e-Invoicing readiness, direct EmaraTax-powered VAT compliance, and enhanced invoice personalization, helping organisations align with the country’s evolving digital ecosystem while continuing to operate with simplicity and confidence.
As one of the few business management software providers offering direct integration with the EmaraTax portal, Tally continues to simplify tax and compliance workflows for businesses across the UAE. Businesses using TallyPrime for VAT e-return filing have experienced an average improvement of over 17% in filing efficiency through direct API-based integration with EmaraTax.
A key highlight of the latest update is comprehensive support for UAE e-Invoicing workflows. TallyPrime 7.1 offers a guided onboarding journey, from initial setup through EmaraTax registration, helping businesses become e-Invoicing ready through a simple and intuitive process.
Built-in validations proactively identify missing or incorrect information before invoices are exchanged, helping improve accuracy and ensuring smoother interactions with the e-Invoicing ecosystem.
Businesses can choose between instant invoice exchange and bulk processing based on their operational requirements, while bilingual support in English and Arabic ensures ease of adoption across the UAE’s diverse business community. To further strengthen security, TallyPrime 7.1 incorporates two-factor authentication fore-Invoice exchange, adding an additional layer of protection through OTP-based verification and helping safeguard business transactions from unauthorised access.
As an FTA-accredited solution for VAT filing, TallyPrime 7.1 further strengthens its connected compliance capabilities through direct integration with the EmaraTax portal. Users can securely access filing statuses, download and reconcile Customs Import and Tourist Refund Scheme data, compare VAT returns against their books, and submit VAT 201 returns directly through TallyPrime.
By bringing compliance workflows closer to day-to-day business operations, the release enables businesses to maintain greater accuracy, visibility, and control over their tax processes. For organisations maintaining accurate accounting records, VAT returns can typically be prepared in less than five minutes using TallyPrime’s built-in VAT reporting capabilities.
The release also introduces a substantially enhanced invoice personalisation experience, enabling businesses to create invoices that reflect their unique identity while maintaining the trust and credibility associated with a Tally invoice. With a range of modern,customisable invoice templates, businesses can personalise invoices with logos, signatures, watermarks, and business-specific information, allowing them to express their brand in a way that is uniquely their own. The result is an invoice that reflects boththe business’s identity and Tally’s consistency, professionalism, and credibility.
Commenting on the launch, Vikas Panchal, Senior General Manager – MENA, Tally Solutions, said, “The UAE continues to set a strong benchmark in driving digital transformation initiatives that are creating a more connected and future-ready business environment. As businesses prepare for the next phase of the country’s e-Invoicing journey, they needtechnology that not only supports evolving requirements but also works the way they do. With TallyPrime 7.1, we have focused on helping businesses embrace this transition with confidence through e-Invoicing readiness, connected compliance through direct EmaraTax integration, and greater flexibility in everyday business operations. By bringing these capabilities together in a single experience, we are enabling businesses to participate more effectively in the UAE’s digital economy while staying focused on growth.”
The launch comes at a pivotal moment as businesses across the UAE prepare for a more digitally connected business and compliance ecosystem. Through TallyPrime 7.1, Tally Solutions continues its commitment to building technology that adapts to the way businesses operate, helping them simplify operations, stay aligned with evolving regulatory requirements, and confidently participate in the UAE’s digital economy journey.
TallyPrime 7.1 is now available for businesses across the UAE. Existing customers can seamlessly upgrade to the latest release and immediately access the new e-Invoicing, connected VAT compliance, reconciliation, security, and invoice personalisation capabilities.
Advancing its 2030 vision to support 1,000 ventures and facilitate AED 50 million in commercial deals for Sharjah-based businesses, the Sharjah Entrepreneurship Center (Sheraa) has launched the ‘Sheraa Membership’, a unified founder support system designed to provide entrepreneurs with continuous access to mentorship, funding opportunities, relevant networks, and ecosystem resources throughout every stage of their growth journey.
By 2030, the membership aims to support the launch of more than 50 youth-led businesses and create 1,000 jobs. Applications to the annual membership are now open on a rolling basis through Sheraa’s official website: https://sheraa.ae/membership. Applicants of all nationalities interested in setting up or growing their ventures in Sharjah are eligible to apply.
Sheraa Membership brings together access to the center’s founder support ecosystem through a single, integrated platform. Designed to support entrepreneurs at different stages of their journey, the membership provides access to tailored programmes, expert guidance, community connections, growth opportunities, and resources that help founders move from idea validation to business growth and expansion. By creating a more connected experience, the membership enables entrepreneurs to access the support most relevant to their needs as their businesses evolve.
Additionally, the membership enables Sheraa to support entrepreneurs throughout their entire journey, creating ongoing access to its ecosystem beyond individual programme cycles. From aspiring founders and early-stage startups to alumni and growing SMEs, members can engage with the resources, networks, opportunities, and support most relevant to their evolving needs.
How the membership programme works
Sheraa Membership is built across sequential stages. Each stage is structured around defined entry and exit criteria, giving founders a clear framework for progression. Members follow a guided curriculum and task-based roadmap tailored to their stage, complemented by regular in-person sessions that provide hands-on support and direct access to Sheraa’s network of advisors and partners.
The membership includes three interconnected layers of support. The first covers discounted licensing and co-working access to help founders establish and operate in Sharjah, in addition to rent concessions and accommodation, insurance, education discounts, and lifestyle benefits.
The second delivers hands-on knowledge-building through masterclasses, business clinics, sprint labs, one-to-one advisory sessions with Entrepreneurs-in-Residence, and regular office hours. The third connects members to the broader ecosystem through investor introductions, access to Sharjah’s procurement platform, trade missions, and participation in the Sharjah Entrepreneurship Festival and other local and global showcase and networking opportunities.
Commenting on the evolution of the center’s founder support, H.E. Sara Abdelaziz Al Nuaimi, CEO of Sheraa, said: “Sheraa Membership is, at its core, a commitment to the founder. Every entrepreneur who walks through our doors can expect access to a program, and a sustained partnership that grows with them at every stage, from their first idea through to scale. As Sheraa enters its next decade, we are focused on broadening our impact through this membership. Looking ahead to 2030, our focus extends beyond supporting more ventures; it emphasises on enabling founders to build resilient businesses that contribute to Sharjah’s innovation-driven economy.”
The announcement of the membership came during a curated gathering of founders and ecosystem stakeholders at the Sheraa HQ at Sharjah Research, Technology and Innovation Park (SPARK). The event featured the Sheraa Founders Roundtable, which brought together entrepreneurs from Sheraa’s community, including RAWA Wellness, a homegrown UAE wellness brand, Eshara AI, an AI-powered platform providing real-time sign language translation through digital avatars, and Little Sprouties, a business providing healthy, farm-to-spoon meals for children aged 6 months to 4 years. Together, they discussed the role of community in scaling businesses and shared their experiences of growing their ventures within Sheraa’s ecosystem.
For 2026-27, Sheraa is looking to onboard up to 400 members across all stages. The membership’s goals align directly with Sharjah’s strategic priorities to build a competitive, knowledge-based economy and strengthen its startup and SME sectors.
Selling a physical product and selling a course are fundamentally different problems.
With a physical product, the thing speaks for itself. Someone can hold it, feel it, decide whether it’s worth what they paid. The email’s job is to get them to the product page and let the product close.
With a digital product or course, the email has to do almost all of that work on its own. There’s nothing to hold. No packaging to admire. Just a promise that what’s on the other side of the checkout is worth their time and money.
The founders who do it well understand that the email playbook for digital products runs on a completely different set of principles. Trust before pitch. Education before offer. Relationship before revenue.
Here’s what that looks like in practice.
Short on time? Here are the key takeaways
The purchase decision is almost entirely emotional: Nobody can try a course before they buy it. Your emails have to build belief long before the cart opens.
Your list is your launch: Social reach is unpredictable. Your email list is the only audience you actually own, and for digital product creators, it’s where the majority of sales will come from.
The nurture sequence is not optional: Subscribers who buy from a cold welcome email are rare. The ones who buy after weeks of genuinely useful content are not.
Launch emails are a different discipline: Frequency goes up. Stakes go up. The writing has to earn that.
Post-launch is where loyalty is built: Most course creators abandon their buyers the moment the cart closes. That’s the biggest missed opportunity in digital product email.
Why Email Hits Different for Digital Products
For ecommerce brands, email is primarily a retention tool. You’re nudging existing customers back toward the store, recovering abandoned carts, building loyalty through repeat purchase.
For digital product and course creators, email is often the entire funnel.
Someone finds you through a podcast, a social post, or a referral. They’re curious but not ready. They sign up for a free training. Now they’re on your list, and the relationship you build from that point forward is almost entirely what determines whether they ever buy.
There’s no browse-and-abandon sequence to catch them. No retargeting pixel doing the heavy lifting. Just the emails you send and whether they’re good enough to keep earning trust week after week until the moment you ask for the sale.
The Lead Magnet Isn’t the Strategy. What Comes After Is.
Most course creators understand lead magnets. Free checklist, free training, free mini-course, something valuable enough to earn an email address. What a lot of them get wrong is treating the lead magnet as the end of the value exchange rather than the beginning of it.
The lead magnet earns the opt-in. The welcome sequence earns the attention. The nurture content that follows earns the sale.
Foundr’s approach to this is worth paying attention to. The free trainings at the top of their funnel aren’t just lead generation tools. They’re the opening chapter of a longer conversation with founders at different stages of building their businesses. By the time someone reaches Foundr+, their membership platform with 30+ courses and a community of over 30,000 founders, they’ve usually consumed enough free content to already trust the source. The $1 trial offer then removes the last remaining barrier.
That sequence, from free value to low-risk entry point, works because the trust was built first.
Building a Nurture Sequence That Actually Moves People
The goal of a nurture sequence isn’t to fill a subscriber’s inbox. It’s to progressively build belief: that the problem you’re solving is real, that your approach is credible, and that your course is the logical next step for someone serious about making progress.
The structure that tends to work best follows a simple arc. Start with the problem your audience is living with right now. Then shift to what’s possible on the other side of it. Then bring in proof, student results, case studies, your own story. By the time you mention the course, a subscriber who’s been through that arc isn’t reading a pitch. They’re reading confirmation of a decision they’ve already started making.
How long the sequence needs to be depends on your price point. A $49 ebook can convert from three or four emails. A flagship course or membership needs more runway, often six to ten emails over several weeks, before the cart opens.
Launch Emails: A Different Discipline Entirely
When the cart opens, the rules change.
The measured, value-first approach that works in a nurture sequence doesn’t carry a launch on its own. A launch window is a contained period of urgency, and the emails need to match that energy.
Open with a story, not a feature list. Use the middle emails to tackle objections directly. Too busy? Show how students fit it around a full-time job. Not sure it will work for them? Share a result from someone who looked exactly like them six months ago.
And close with honesty. A deadline that’s real, stated plainly. Manufactured urgency collapses the moment someone tests it. Real urgency doesn’t need to oversell itself.
One email a day in the final 48 hours is not too many. By that point, the subscribers who are interested are looking for it.
The Emails Nobody Sends (But Should)
The cart closes. The sales page comes down. Most course creators go quiet.
That’s a mistake.
A simple check-in email sent a week after purchase, asking how a student is getting on, generates a disproportionate amount of goodwill. Most buyers aren’t used to the creator showing up after the sale.
Progress-based emails that acknowledge milestones and encourage students who are falling behind have a direct impact on completion rates. And completion rates matter, because a student who finishes your course and gets a result is the most valuable marketing asset you have. They write the testimonials. They refer their friends. They buy the next thing you release.
Foundr backs this up with a 90-day results guarantee on Foundr+. That kind of commitment only works if the post-purchase experience is strong enough to deliver. The emails are a big part of how that happens.
Final Thoughts
Building a digital product business on email is one of the most durable models in online entrepreneurship. It doesn’t depend on an algorithm. It doesn’t evaporate when a platform changes its rules. It grows in direct proportion to how well you treat the people on your list.
The creators who do it best aren’t sending more emails. They’re sending better ones, at the right moments, to people who already trust them enough to open.
That’s exactly what Omnisend is built to support. Automation tools that handle your nurture sequences, launch flows, and post-purchase follow-ups without manual intervention, and segmentation that makes sure the right message reaches the right subscriber at the right stage.
And if you’re currently on another platform, switching costs less than you think, in time and money. In five days, Omnisend’s migration team moves every flow, list, and template across for you, free. You just show up when it’s done. For most founders, that switch means paying up to 35% less than they were before, with SMS starting at just $0.007 per message.
Foundr readers also get 50% off their first three months. Use code FOUNDR50 when you sign up and start building an email program your audience actually looks forward to.
Cloudflare and beehiiv announced a strategic partnership to redefine the creator economy and how independent creators interact with AI. By integrating Cloudflare’s advanced Crawl Control technology directly into the beehiiv platform, the partnership equips creators with clear visibility and granular control over how AI models use their work.
As AI models evolve to offer new forms of search and discovery, independent creators are looking for flexible ways to understand and manage how their content is accessed. This integration simplifies the process by letting beehiiv users manage their digital footprint through two clear choices: publishers can either opt-in to maximum discovery to allow AI search engines and agents to crawl their work freely for broader distribution, or choose content protection, blocking AI scraping to preserve their archives for future monetization and licensing opportunities.
“Cloudflare is dedicated to protecting and enabling content creators, from independent bloggers to the world’s largest publishers,” said Matthew Prince, co-founder and CEO of Cloudflare. “As the Internet evolves, our commitment remains the same: ensuring creators have the tools they need to thrive. This partnership with beehiiv is the next logical step in that mission, giving newsletter operators the transparency and control to navigate the AI era on their own terms, whether they are optimizing for discovery or preserving their work for future opportunities.”
“beehiiv was built to support creator independence,” said Tyler Denk, co-founder and CEO of beehiiv. “As AI changes how people find and consume content, publishers need real leverage. Our partnership with Cloudflare gives creators the data and controls they need to either maximize discovery and distribution, or protect their writing and dictate their own terms.”
Managing AI bots historically required complex technical engagement, like manual robots.txt updates or firewalls. This partnership removes those technical hurdles, giving publishers of all sizes–from large media outlets to individual creators–the ability to easily set automated preferences. Key features of the integration include:
Personalized Analytics: Creators get an on-platform dashboard powered by Cloudflare APIs. This shows exactly which AI crawlers are attempting to access their content, which ones are being blocked, and the referral traffic those crawlers send back to the newsletter.
One-Click Toggle Permissions: The ability to block or allow specific AI models based on the creator’s business goals.
Future-Proof Rights Management: Automatic updates that adapt to new AI crawlers as they emerge on the web, ensuring creators have the most up-to-date control without needing to update code.
AI Crawl Control will be available to all beehiiv users in beta, giving every publisher visibility into how AI services interact with their content and the traffic they generate. beehiiv Max customers will also have access to AI Crawl Control, enabling them to block AI crawlers and decide how their content is used across the AI ecosystem.
The new AI control features will be available through the platform’s standard dashboard settings.
Freedom Telecom International has opened a Silicon Valley Innovation Center with Nokia near Nokia’s Sunnyvale campus, creating a collaborative space focused on next-gen digital infrastructure, AI, cloud technologies for telecom-fintech convergence, and state-of-the-art consumer applications.
Complementary to Nokia’s recently launched AI Networking Innovation Lab, the center will serve as a testing ground for joint initiatives across Freedom Holding Corp. (FRHC), Freedom Telecom International, Freedom Lifestyle Group, and Nokia, where teams can experiment, build, test, evaluate, and demonstrate digital solutions designed for direct application across FRHC’s operational footprint.
The collaboration combines Nokia’s expertise in networks, cloud, edge computing, and AI-ready infrastructure with Freedom Holding Corp.’s expanding ecosystem in finance, banking, insurance, telecom, payments, e-commerce, and lifestyle services. The parties are determined to discover and develop the most promising next-generation digital infrastructure solutions. Early focus will be on AI data center blueprints, cloud infrastructure and advanced networking, 5G and edge use cases, and enabling AI-powered consumer services.
By being located in the heart of Silicon Valley, the center will bring together:
Nokia’s infrastructure, engineering expertise, global innovation network, and technology testbeds;
Freedom’s ecosystem, market access, investment capabilities, and experience scaling digital financial and lifestyle services;
Silicon Valley’s unique energy: the closeness of all technology partners, world-class entrepreneurs and world-class tech talent.
During the opening ceremony, Timur Turlov, CEO of Freedom Holding Corp., said, “Financial services represent a tremendous global opportunity due to their inefficiencies. Too much time, effort, and human capital are spent on processes that can already be automated. We have proven that it is possible to approve a mortgage within hours, and this encourages us to completely rethink the role of traditional structures. AI opens our horizon and allows us to tackle complex processes which can be redesigned and assisted through its capabilities. I trust our partner, Nokia, that together we can move our ideas to real, scalable solutions for the benefit of our ecosystem.”
Mikko Lavanti from Nokia commented, “This partnership is about delivering tangible value together. At Nokia, we bring deep expertise in designing and deploying high-performance AI infrastructure at scale, backed by a strong track record of innovation. We are proud to support Freedom in launching state-of-the-art consumer applications across its markets, helping to accelerate its AI ambitions with resilient and future-ready infrastructure.”
AXON successfully concluded its exclusive Investor Summit in Riyadh, Saudi Arabia, bringing together a distinguished group of investors, decision-makers, and leaders from the fintech and investment sectors across the Kingdom and the wider region to discuss the future of financial infrastructure connecting traditional finance with the digital economy.
The event was attended by representatives from some of Saudi Arabia’s leading investment firms and financial institutions, including organizations connected to the Kingdom’s national investment ecosystem and prominent venture capital funds such as the Ministry of Investment, Raed Ventures, Sadu Capital, and Takamol Ventures, alongside representatives from other investment firms, funds, and financial technology companies.
Held under the theme “Connecting Traditional Finance with the Digital Economy: The Future of Financial Infrastructure in the GCC,” the summit showcased AXON’s vision of building a unified financial orchestration layer that seamlessly connects banks, payment networks, stablecoins, and digital asset infrastructure within a fully integrated ecosystem designed to meet the highest standards of regulatory compliance.
During the event, the AXON team presented an overview of the company’s flagship products, including AXON Transfer and AXON Pay, which are designed to simplify and accelerate cross-border payments and settlements. The platform aims to reduce settlement times for international transfers and payments from several days to as little as one hour. The company also presented its product roadmap and expansion plans across Saudi Arabia as well as regional and global markets.
The summit concluded with the signing of a strategic investment agreement between AXON and Maarej Real Estate, under which Maarej committed to invest approximately SAR 4 million (approx. $1 million) in the company. The investment reflects growing confidence in AXON’s vision and its role in developing the next generation of financial infrastructure across the region.
Commenting on the occasion, Malek Alzubi, Co-Founder and CEO of AXON, said: “We are witnessing a fundamental transformation in the way value moves across the global economy. Our mission at AXON is to build the infrastructure that enables institutions to move seamlessly between traditional and digital financial systems within a comprehensive regulatory framework. Maarej’s investment marks an important milestone in our journey and reinforces the market’s confidence in the growth opportunities we are creating.”
For his part, Tamim Al-Juhani, Chairman of Maarej Real Estate, said that the investment reflects the company’s strong belief in AXON’s significant potential and its ability to play a pivotal role in supporting the region’s financial transformation. He added that the investment aligns with the objectives of Saudi Vision 2030 and contributes to strengthening the Kingdom’s position as a global hub for financial innovation. The agreement also marks the beginning of a strategic partnership between the two companies to support AXON’s growth and expand its presence in the Saudi market.
AXON continues to advance its regulatory approvals while expanding strategic partnerships with leading global financial and technology institutions. The company’s long-term vision is to establish a unified financial layer connecting traditional banking systems with modern digital infrastructure, helping accelerate cross-border trade and payments across the region and beyond.
NinjaOne announced a $12.3 billion valuation following more than $400 million in Series C extensions. The extensions included participation from Wellington Management, Teachers’ Venture Growth (TVG), BDT & MSD Partners’ affiliated funds, Sequoia Capital, ICONIQ, Hedosophia, NEA, Washington Harbour Partners, CapitalG, and Pinegrove Opportunity Partners.
“We’re in a rare position to collaborate with some of the most forward-thinking investors in the world, and those partnerships are shaping how we bring AI into every layer of our business, from our platform roadmap and market expansion to our internal operations. This will fundamentally accelerate how we build and scale for our customers and partners, and will ensure our growth is not just intentional, but inevitable,” said Sal Sferlazza, CEO and co-founder at NinjaOne. “NinjaOne is well positioned to be the control plane for unified IT – rooted in a powerfully simple platform, our automation DNA, and our relentless focus on making customers and partners successful.”
“By 2030, over 50% of digital workplace tasks will be automated via digital workplace operations automation platforms, an increase from less than 5% in 2026,” according to Gartner. Nearly 40,000 organizations in 140+ countries use the NinjaOne Unified IT Operations Platform to unify IT and simplify work for everyone. The cloud and multi-tenant native platform manages, protects, and supports endpoint and IT operations workflows in a single console that delivers intelligent automation and efficiency at scale. This combination of modern architecture, automation at scale, market and use case coverage, and results delivers significant return on investment to our customers and partners. IDC Research** found NinjaOne customers on average enjoy:
720% three-year return on investment
4-month payback on investment
$1M in annual benefits per 5,000 endpoints managed
NinjaOne remains founder-led and controlled. Co-founders Sal Sferlazza and Chris Matarese are still the largest equity holders in the company and have majority control of the Board of Directors and the company’s voting power. NinjaOne has nearly 40,000 customers, including Arc’teryx, Audi Revolut F1 Team, Birkenstock, Carnival Cruise Line, Deloitte, Executech, GoFundMe, Hyundai, Kawasaki, Mitsubishi, PGA Tour, Porsche, TeamLogic, and UCLA – Anderson School of Management.
This interview has been edited for length and clarity.
David Royce has a theory about success. It’s not about the industry you pick, the degree you have, or whether the opportunity looks good on paper. It’s about whether you’re willing to do the thing nobody else wants to do, for long enough to become the best at it.
The founder and chairman of Aptive, the third-largest residential pest control service in North America, spent four college summers selling door-to-door before he ever considered starting a business. What followed was three eight and nine-figure exits to the same strategic buyer, and a fourth company that grew to over $500 million in annual revenue, all in an industry his finance-degree peers wouldn’t have touched with a ten-foot pole.
Foundr CEO Nathan Chan sat down with Royce to hear how a kid who thought he wasn’t smart became one of the stealthiest wealth builders in American business, and what he learned about cash flow, culture, and knowing when to stop being the hero.
Q&A with David Royce
Nathan Chan: Long before you sold your first company, you were a kid in school who thought he wasn’t smart. What happened?
David Royce: I struggled in school because I couldn’t focus unless I cared deeply. And when you’re a kid, you don’t say, I might have undiagnosed ADHD. You say, I guess I’m not smart. But in the sixth grade, a teacher, Mrs. Luft, really saw me. She believed in me before I believed in myself. From that point forward I worked incredibly hard to get good grades.
I didn’t learn I had ADHD until I was an adult. I’ve come to see it as a double-edged sword. In boring environments it’s brutal. In environments I care about, it’s a superpower. Sales and entrepreneurship were the first place my brain felt like an asset instead of a liability.
Years later, with no Mrs. Luft and nobody watching, he had to learn to do that for himself.
NC: Take us back to that first summer in sales.
DR: I got into pest control the way most people do. Accidentally. A friend told me he’d made $25,000 the previous summer selling it door-to-door. I drove out to Sacramento, and I was horrible at first. Didn’t sell anything the entire first week. Commission only, so I made nothing. Five days straight of zeros. I watched my teammates sell one to four per day while I was basically doing free cardio all week.
That weekend he didn’t call home. He went to a bookstore, bought half a dozen sales books, and put 90 minutes of study on the calendar every day.
DR: By the end of that summer I was the top sales rookie in the entire company out of 200 reps. Not because I was special. Because I was too stubborn to go home and admit I failed. Persistence is genius in disguise.
“Persistence is genius in disguise.”
NC: You got to the top 1% of 1% in your industry. What did you codify into the training program?
DR: Three things became the spine of everything I taught. Option closes versus yes-or-no questions. We’ll be in your area tomorrow at three or five, which works better? Both answers are in your favour. Then RAC. Resolve the doubt, lay down an ace they hadn’t heard, close again in a different way. And body language. Your body sells before your mouth does. I used to tell reps, you’re not losing because your script is bad. You’re losing because your face is saying please don’t hurt me.
NC: You were on track for investment banking. What changed?
DR: My last year of college I was planning to apply to investment banks. I figured my sales skills and my finance degree would tee me up nicely for M&A. So I asked my boss for a letter of recommendation. And he goes, why would you go work 80 to 100 hour weeks for someone else when you could start your own pest control company?
I’d never considered the idea. And this is embarrassing, but my first thought was literally, pest control doesn’t sound impressive. At the time, I thought success had to wear a suit and have a skyline.
Image versus opportunity wasn’t a new dilemma. He’d faced it at fifteen.
DR: I got let go from a pizza parlour at fifteen and ended up at McDonald’s because they were the only place that would take anyone. That’s where I learned the value of best practices. I owe a lot of my personal wealth today to a minimum wage job I considered embarrassing as a teenager.
His boss had just sold his own pest control startup to Terminix for $10 million after four years, and was offering Royce the same template. Royce had $300,000 saved from four college summers, originally earmarked for MBA school. That became his start-up capital.
DR: I was making $225,000 a summer. About half a million in today’s money. I asked my boss every pain point he had, and where he’d improve the business if he had the time. He gave me 30 things to fix. I had a finance degree, which is highly unusual in pest control. So I swallowed my ego and chose the opportunity instead of the image.
“I swallowed my ego and chose the opportunity instead of the image.”
NC: Year one you almost went bankrupt in Los Angeles. But not for the usual reason. What happened?
DR: Year one I learned you can be killing it and dying at the same time. We grew far faster than I could have imagined and almost bankrupted the company. The business model required me to pay my salespeople’s commissions in advance of the revenue coming in. A timing issue with cash flow.
He had planned for 4,000 to 5,000 new customers that year. He did 7,500. Nobody in the industry had ever done that many from a single branch.
DR: I had to go to multiple sales leaders and ask for an extra month or two to pay their bonus checks. I gave them an extra 10% interest on their money. Luckily they’d all had an amazing summer and were willing. Revenues are vanity. Profits are sanity. But cash flow is reality.
That scare taught him to fund growth differently. The workaround became the structural template across four companies.
NC: You sold three companies before Aptive, all to the same strategic buyer, and you never gave up your key people. Take us through how that worked.
DR: The asset deal structure was the key. Each time, I sold just the customers and the technicians servicing them. That was all the strategic buyers wanted anyway. They had their own brand, their own back office. They needed streams of recurring revenue. So I’d carve out my leadership team, my operations managers and my salesforce from the deal. That was the golden goose. Then I’d take the capital and start the next company with the same team, in new locations, better capitalised. No investors. No equity dilution. Same family, bigger stage.
NC: There are over 20,000 pest control competitors in North America. What let you grow seven to ten times faster than the rest of them?
DR: Three things. Our sales program. We built it into a machine of 3,000-plus people, and reps who switched over from competitors were producing 70% more in a summer than at their previous employer. Second, additional service features. I’d knocked on 60,000-plus doors in college, so I basically got a PhD in what homeowners complained about. Third, we invested early in software to improve efficiencies and gamify the business. Unheard of seventeen years ago for a blue-collar company. We built a sales app that ran tournaments nationwide and lifted productivity by up to 30% on tournament days.
NC: Why is there so much opportunity in blue-collar industries?
DR: Unsexy industries often have sexy margins. The Wall Street Journal calls these owners the stealthy wealthy. Among the top 0.1% of income earners in the U.S., people making about $2.3 million a year or more, roughly 43% of them are in what most people would call boring blue-collar industries.
There’s also a huge trend right now. Millions of baby boomers are retiring who own these kinds of businesses, and the majority don’t have anyone to sell to. Most are essential services with recurring revenue models. Recessions come and go. But bugs don’t read The Wall Street Journal.
DR: AI is making them even more attractive. AI can write code, analyse legal documents and automate a lot of entry-level office work. But it’s not unclogging your toilet anytime soon. It can’t climb on your roof. And it definitely can’t treat the termites in your walls.
“Revenues are vanity. Profits are sanity. But cash flow is reality.”
NC: You built one of the most talked-about cultures in home services. NCAA basketball court at HQ, golf simulator, retreats in Egypt and Thailand, skydiving, swimming with sharks, racing Ferraris around a track. Where did this philosophy come from?
DR: I read Tony Hsieh’s Delivering Happiness when I was struggling with how to keep a family feel across the country. The lesson stuck. Tony sold his first company for hundreds of millions and was miserable because the culture wasn’t intentional. Culture isn’t vibes. It’s design.
We tried a lot of fun stuff after that, and it helped us stand out. But if I’m honest, perks are sugar. They’re not the protein. The primary driver attracting top talent was always the training program. They wanted to sell more than at any other company.
DR: The other thing I’m most proud of was giving away 25% of the company to our employees. I wanted to align everyone’s interests so they could benefit financially when I sold the business. We had over $500 million in annual revenue, and companies in my industry sell between one and three times revenue. So we gave away a nine-digit number to our team members at the exit. Many received six- or seven-digit figures.
I’ll never forget the calls. Lots of our team members paid off their mortgages and student loans. Another bought his parents a brand-new car. And I remember hanging up thinking, that was worth it. Turns out ownership is a far better retention tool than ping-pong tables.
Aptive HQ’s Game Room
NC: After three companies as CEO, you stepped aside at Aptive. How did you actually let go?
DR: For a decade, I’d been training my protégé. He’d joined my second year in business and worked his way up. Top sales rep, top sales manager, then running our sales recruiting program. When I started Aptive, I replaced myself with him as CEO.
When you replace yourself, you realise very quickly whether you built a company or a dependency. The hardest part wasn’t the structure. It was me staying out of it. There’s a temptation when you see something slightly off to jump back in and save the day. I had to learn that leadership at that level means letting someone else win, even if they’d do it differently. I had to stop being the hero and start being the architect.
Letting go of the CEO seat was one thing. Bringing in seasoned executives from much bigger companies was another, and that lesson cost him an exit.
NC: What happened with the big-company hire?
DR: We hired a CFO who had worked at a billion-dollar tech company. On paper, incredible. So we gave him a lot of autonomy. But resumes don’t run companies. People do. He was used to having dozens of people underneath him and wasn’t aware of how all our expenses hit the business. That year, we’d launched a process to sell half of Aptive. We had initial offers from half a dozen buyers valuing the company between $1 and $1.6 billion. We were already missing forecasts, and the misses got bigger each month. One by one, every buyer dropped off.
DR: A few lessons. First, trust but verify. Second, never miss your forecast while running a sale process. Buyers hate it, and it hands them leverage in the negotiation. Third, when you do run a process, only about 50% of sellers find a buyer. That’s OK. You learn a lot about what buyers want and can improve before going to market again, just like we did.
NC: Last question. After four companies and twenty years, what do you want people to take from your story?
DR: Success has always been a moving target for me. I was sitting in a room with other entrepreneurs once, and someone asked everyone what their number was. How much is enough? At the end he told us we were all wrong. The right answer is, just a little more. No matter what goals we set, our brain goes, cool, now double it. Entrepreneurship isn’t really about a big exit or financial freedom. It’s the expertise, discipline and character you develop along the way. If you don’t enjoy the climb, the summit is going to disappoint you.
DR: I’ve always been most passionate about helping develop people. Gandhi said the sign of a good leader is not how many followers one has, but how many leaders one can create. If there’s a legacy I care about, it’s not the valuation. It’s the leaders we helped build along the way.
From a kid who thought he wasn’t smart, to a door-to-door salesman too stubborn to quit, to the founder of a billion-dollar empire built in an industry nobody else wanted, David Royce has always known one thing: the opportunity worth taking rarely looks like one.
Sia Arora, photographer and leading visual storyteller, explains how the next‑gen startup landscape is unlocking new opportunities for photographers, blending vision, authenticity, technology, and community to help creators thrive in today’s fast‑moving digital and gig‑driven economy.
How is today’s startup landscape — especially one driven by next‑gen founders — creating new opportunities for photographers and content creators?
The startup ecosystem has completely reshaped the creative economy. Today’s founders, especially Gen Z and young millennial entrepreneurs, understand the power of storytelling better than any generation before them. They build brands that live online first, and that means they need visuals that communicate identity, purpose, and emotion instantly. This shift has opened enormous opportunities for photographers and content creators. Startups move fast, experiment constantly, and rely heavily on digital presence — from pitch decks and product launches to social media campaigns and community‑building. In the gig economy, this creates a steady demand for creators who can deliver high‑quality, multi‑platform content with agility. What excites me most is that startups value creativity as a strategic asset, not an afterthought. They want collaborators, not just service providers. For photographers, this means you’re not just capturing images; you’re helping shape the brand narrative of the next generation of companies. It’s a space where fresh ideas are welcomed, experimentation is encouraged, and creators can grow alongside the startups they support.
What is the most important foundation for becoming a successful photographer today?
The foundation is your vision. In a world where anyone can pick up a camera or smartphone and produce technically good images, what truly sets you apart is how you see the world. Your perspective becomes your signature. Trends shift, algorithms evolve, and platforms rise and fall, but a strong point of view remains timeless. In the startup ecosystem, where brands are constantly searching for fresh, original storytelling, your unique visual identity becomes your competitive advantage. Spend time exploring what inspires you and what emotions you want your work to evoke. Photography is not just about capturing what you see; it is about expressing how you see it. When your work carries your signature, people recognize it instantly — and that recognition is what fuels long‑term creative success.
How important is authenticity in today’s content‑driven world?
Authenticity is everything. Audiences today are incredibly perceptive, and they can immediately sense when something feels staged, overly polished, or disconnected from real emotion. The most powerful images are the ones that feel honest and human. I focus on creating environments where my subjects feel comfortable, allowing natural expressions and unplanned moments to emerge. Imperfections often become the most memorable parts of a photo. In the gig economy, where creators compete for attention and trust, authenticity becomes a currency. It builds credibility, strengthens your personal brand, and creates a loyal audience that values your work beyond trends or filters. In a world full of AI‑generated visuals, real emotion is what resonates.
What should aspiring creators understand about producing content for multiple digital platforms?
Every platform has its own rhythm, style, and audience expectation. A photo that performs beautifully on Instagram may not translate the same way on TikTok, LinkedIn, or a website. When I plan a shoot, I think about how the content will live across different formats. I capture vertical compositions for reels, wide shots for websites, and candid moments for storytelling. This multi‑platform mindset is essential for creators working with startups, who often need content that can stretch across brand decks, investor presentations, social media campaigns, and product launches. Being strategic does not limit creativity — it expands it. The more versatile your content, the more opportunities you create for yourself in a fast‑moving digital economy.
How can technology help photographers grow their careers in the modern creator economy? Technology is the greatest enabler for creators today. Digital platforms allow you to showcase your work instantly, connect with clients globally, and build a personal brand from anywhere. Editing tools help refine your style, while AI can support workflow, organization, and even creative experimentation. Many of my collaborations began through Instagram, online referrals, and digital networking. In the gig economy, consistency is key. Show up regularly, share your process, engage with your audience, and let your personality shine through your work. People don’t just follow images; they follow the creator behind them. Technology amplifies your reach, but your voice is what sustains your career.
What role do relationships and community play in building a successful creative career?
Relationships matter just as much as creativity. Some of my most meaningful opportunities came from simple conversations, collaborations, or shared creative interests. The digital world is vast, but it is also incredibly connected. In the startup ecosystem, where founders, marketers, designers, and creators constantly intersect, community becomes a powerful catalyst. Reach out to people you admire, support other creators, and build genuine relationships. Collaboration is the backbone of the gig economy. When you surround yourself with people who inspire you, your work naturally evolves, and your opportunities multiply.
What final advice would you give to someone starting their photography or content creation journey today?
Embrace the journey with patience and passion. Success does not come from going viral; it comes from building a body of work that reflects who you are. Stay curious, keep learning, experiment boldly, and don’t be afraid to put yourself out there. The digital world rewards those who are brave enough to share their perspective and persistent enough to refine it over time. In the startup and gig‑driven economy, your story, your eye, and your voice are your superpowers — and the world is ready to see them.
Music Nation, a pioneer in music rights management based in the United Arab Emirates, and the Human Artistry Campaign, a global alliance of more than 200 organizations across the creative and technology communities, today announced that MusicNation has joined the coalition advocating for responsible AI that supports innovation, while protecting human creativity, consent and creator rights.
MusicNation becomes the first signatory to the Human Artistry Campaign from the Middle East, expanding the campaign’s international reach at a critical moment for the global music and creative industries.
The Human Artistry Campaign brings together organizations across music, film, television, publishing, journalism, voice acting, photography and other creative sectors to advance principles for ethical AI. The campaign supports innovation that respects human expression, protects creators’ rights, and ensures that artists, performers, songwriters, composers, publishers, labels and other rights holders retain control over the use of their work, voice, image and likeness.
MusicNation’s participation reflects the company’s role in helping implement the UAE’s vision for the protection and enforcement of musical copyrights, while supporting the country’s broader ambition to lead in responsible innovation. In 2017, the UAE became the first country in the world to appoint a Minister of State for Artificial Intelligence, signaling a national commitment to shaping the future of AI across every sector. As the UAE continues to rapidly advance AI across government, industry and the digital economy, MusicNation is uniquely positioned to help ensure that the creative industries are part of that leadership, reinforcing the importance of clear licensing frameworks, trusted rights infrastructure and creator-focused policies that allow technology and human creativity to grow together.
Rasha Khalifa Al Mubarak, MusicNation’s Founder and Chairwoman, said, “The UAE has quickly established itself as one of the world’s most forward-looking markets for AI, innovation and the creative economy. As that momentum accelerates, MusicNation and our allies in the Human Artistry Campaign seek to support the next phase of growth on trust, transparency and respect for human creativity. We are proud to join the Human Artistry Campaign to support responsible AI, clear licensing frameworks and protections that ensure creators and technology companies can thrive together.”
Amer M. Samhoun, MusicNation’s CEO, said, “Human creativity is the foundation of music. As new technologies emerge, our goal is not to impede innovation, but to help ensure it develops on a foundation of respect for creators, clear licensing, transparency and trust. That is essential for artists, for technology companies and for the future of the creative economy.”
Dr. Moiya McTier, Human Artistry Campaign senior advisor, said, “MusicNation’s support reflects the growing global recognition that responsible AI must be built with respect for human creativity. Innovators and policymakers around the world are working to embrace powerful new technologies while preserving the uniquely human artistry, identity and rights that fuel culture. MusicNation’s leadership in the Middle East is an important addition to this growing international movement that prioritizes creators.”
With best-in-class tools, technology and leading industry partnerships with Broadcast Music Inc. (BMI), the largest performing rights organization in the world, and SoundExchange Inc., the recording industry’s top digital global collective management organization, MusicNation is building the region’s premier rights management organization capable of supporting the timely, transparent and accurate collection and distribution of music royalties. BMI and SoundExchange are existing Human Artistry Campaign members.
The Human Artistry Campaign is a leading voice in global discussions around AI and creativity, including advocacy for protections against unauthorized deepfakes, voice clones and digital replicas, as well as support for market-based licensing models that allow technology companies and creators to collaborate responsibly.
MusicNation’s decision to join the Human Artistry Campaign follows a period of increased international attention on AI, copyright, licensing and personality rights. The Human Artistry Campaign has advocated for clear guardrails to ensure AI systems are developed in ways that respect existing law, require authorization for the use of creative works, and protect individuals from the unauthorized use of their voice, image and likeness.
For MusicNation, joining the campaign also reflects a broader commitment to helping build a robust music economy in the UAE and the broader Middle East and North Africa region. As AI becomes a growing part of the global creative economy, MusicNation and the Human Artistry Campaign share the view that innovation is strongest when supported by consent, transparency, licensing and respect for the people whose work, voices, images and ideas make creative technologies possible.
Masdar City has officially launched Biosphere Labs, the GCC’s first commercially scaled shared laboratory facility, marking a major milestone for startups in biotechnology, life sciences, and deep‑tech innovation. Announced at the BIO International Convention 2026 in San Diego, the new facility directly addresses one of the biggest barriers facing early‑stage science‑driven ventures: access to specialised, capital‑intensive lab infrastructure.
For startups, the launch represents a transformative shift. Instead of spending months — and millions — building compliant lab environments, founders can now access ready‑to‑use bench space, advanced equipment, operational support, and a fully integrated life sciences ecosystem from day one. This dramatically reduces the cost, complexity, and time required to validate ideas, run experiments, and scale prototypes.
Developed in partnership with M42 and Attentive Science, Biosphere Labs is a plug‑and‑play innovation hub where emerging companies can build, test, and commercialise new technologies within a single, connected environment. For global startups looking to enter the Middle East, the facility also serves as a soft‑landing platform, offering immediate access to Abu Dhabi’s fast‑growing life sciences cluster.
The new lab builds on Masdar City’s HELM cluster — a dedicated hub for health, longevity, medicine, and advanced biotechnology — which already hosts leading organisations such as Thermo Fisher Scientific, Oxford Nanopore Technologies, Insilico Medicine, and the Abu Dhabi Biobank. For founders, this means proximity to potential partners, customers, and investors, all within a single innovation district.
Government and industry leaders emphasised the accelerator‑like impact Biosphere Labs will have on early‑stage ventures. H.E. Dr Noura Khamis Al Ghaithi, Undersecretary of the Department of Health – Abu Dhabi, noted that the facility “provides researchers, startups and biotechnology companies with the infrastructure needed to build, test and scale new technologies,” helping translate discoveries into real‑world solutions. M42 and Attentive Science echoed this, highlighting the lab’s role in enabling scientific breakthroughs and supporting the creation of globally competitive intellectual property.
With more than 2,000 organisations already operating in the Masdar City Free Zone — including clean‑tech startups supported by The Catalyst — the addition of Biosphere Labs strengthens Abu Dhabi’s position as a rising global destination for science‑driven entrepreneurship. For founders across biotech, genomics, precision medicine, and advanced materials, the message is clear: Abu Dhabi is building the region’s most accessible, startup‑ready life sciences ecosystem.
Ahmed Baghoum, Chief Executive Officer of Masdar City, said: “Biosphere Labs is a defining milestone in Masdar City’s life sciences journey and proof of what becomes possible when the foundations, partnerships, infrastructure and policy are built with intention. Masdar City was designed to be a test bed, a place where new models are not just imagined but demonstrated, and Biosphere Labs is precisely that. We are proud to help create the conditions for scientific innovation by removing barriers, attracting global expertise, and giving researchers, startups and biotechnology companies the platform they need to develop, test and scale new innovations.
500 Global and Sanabil Investments announce the eleventh batch of the Sanabil Accelerator by 500 Global, a hybrid program supporting early-stage founders building in sectors critical to the region’s future. Running from April 5 to July 1, 2026, the cohort brings together a highly selective group of eight startups, chosen from more than 690 applications, with companies building across AI-driven products, fintech and payment infrastructure, healthcare diagnostics, digital risk and fraud, insurance distribution, compliance, and content and IP monetization.
For this cohort, the team looked for companies that demonstrate the potential for strong operating discipline, clear business fundamentals and a sharp focus on execution, qualities we believe are important in this region. In response to ongoing uncertainty across the Middle East, the program has adapted its format, with Phases 1 and 2 delivered fully remotely as part of its hybrid model. The approach reflects how the Sanabil Accelerator by 500 Global continues to evolve alongside the MENA ecosystem, giving founders practical support while maintaining the flexibility needed to build through changing market conditions.
Participating founders have received targeted mentorship, operator-led workshops, access to regional and global networks, and exposure to ecosystem stakeholders ahead of Demo Day on July 1, 2026. Rather than following a one-size-fits-all accelerator model, Batch 11 has been designed around hands-on execution support, with a particular concentration of AI-enabled and infrastructure-driven companies addressing foundational challenges in the region.
“Batch 11 reflects the rising caliber and ambition of founders building from the region today,” said Amal Dokhan, Managing Partner at 500 Global MENA. “We are seeing entrepreneurs develop globally relevant companies with stronger execution, deeper innovation, and clearer paths to scale. We remain committed to empowering these founders with the capital, mentorship, and network needed to help accelerate their growth.”
A spokesperson for Sanabil Investments added, “This cohort demonstrates the strength and relevance of the region’s next generation of founders, particularly those building solutions in sectors that matter most to long-term economic resilience and growth. Through the Sanabil Accelerator by 500 Global, we remain committed to backing ambitious entrepreneurs with access, insight, and institutional support as they scale solutions with regional and global potential.”
The Sanabil Accelerator by 500 Global, Batch 11 companies are:
Carevision – An AI platform that transforms any smartphone camera into a 60-second cardiometabolic risk scanner.
Emtethal – A computer Vision and IoT technology helping hospitality operators detect and prevent food safety and operation violations in real-time.
IBEA – Solves late B2B payments by turning them into revenue for buyers while giving suppliers early, debt-free access to capital.
Kami – An AI-powered tools platform empowering Gen-Z content creators to monetize their work from day one by transforming short fictional stories into immersive, multi-format experiences.
Melon Digital – An Insurtech app providing personalized coverage, transparent pricing, and AI-powered claims processing through mobile phones.
Raid AI – Instantly detects deepfakes across channels, helping businesses prevent losses from identity theft and fraud.
TPP – A media intelligence company that creates and scales Arabic content, helping brands make data-driven marketing investments.
Xsquare – Helping businesses connect their financial operations in one unified view, saving them time from navigating disconnected tools to make sense of their money.
With Batch 11 concluding in July, applications for the next cohort are open. Startups from across the MENA region are invited to join the strong and growing community of ambitious founders shaping the future of innovation in the region. Apply here.
You’re sending emails to thousands of people who all look the same in your ESP.
Same list. Same segments. Same campaigns going out to everyone who bought a moisturiser in the last 90 days. And yet somewhere in that list, there’s the customer who bought it for dry skin, the one who bought it as a gift, and the one who’s been dealing with a specific skin condition for years.
Three completely different people. One generic email.
That’s the gap zero-party data closes.
Unlike behavioural data, which infers what people want by watching what they click, zero-party data is information your subscribers give you directly. They tell you their skin type. Their budget. Their biggest challenge. Their preference for hearing from you twice a week or once a month. No guesswork. No inference. Just answers.
And once you have those answers, you can build email programs that feel less like broadcast and more like conversation.
Short on time? Here are the key takeaways
Zero-party data is given, not inferred: Your subscribers tell you what they want directly, which makes your targeting more accurate and your emails more relevant.
Quizzes are the highest-leverage collection tool: A well-built quiz captures intent, preference, and context all at once, in a format people actually enjoy completing.
Surveys fill the gaps: Post-purchase surveys and single-question emails surface insights your analytics will never show you.
Preference centres give subscribers control: When people can manage what they receive and how often, they unsubscribe less and engage more.
The data is only as good as what you do with it: Collecting zero-party data without acting on it is just form-filling.
What Is Zero-Party Data (And Why Is Everyone Talking About It)?
The term was coined by Forrester Research, and it describes data that customers share intentionally and proactively, in exchange for something they value.
It sits in a different category from the data you’re probably already collecting.
First-party data is behavioural: purchase history, browse activity, email clicks. It tells you what people did, which you then use to infer what they want. Zero-party data skips the inference step entirely. When someone completes a skincare quiz and tells you they have oily skin and they’re looking for a daytime routine under $50, you don’t need to guess. You already know.
This matters more right now than it ever has. Third-party cookies are effectively finished. Tracking restrictions from Apple and Google have made first-party data harder to read accurately. The brands building durable, personalised email programs are doing it on the back of information their subscribers chose to share, not information quietly scraped from their browsing behaviour.
Zero-party data doesn’t just make your emails more relevant. It makes the whole relationship more honest.
Quizzes: The Highest-Return Data Collection Tool You’re Probably Underusing
A good quiz does three things at once.
It collects structured data you can act on. It creates an engaging experience that feels like value rather than data extraction. And it gives you a natural segmentation point before someone ever makes a purchase.
That last part is worth pausing on. Most email personalisation happens after the first buy, once you know what someone purchased. A pre-purchase quiz lets you personalise from the very first email, before a transaction has happened, based on what someone told you they need.
The format is straightforward. Someone lands on your site, gets prompted to take a quiz, answers five to eight questions, and lands on a results page with personalised recommendations. Meanwhile, their answers feed directly into your email platform and trigger a segmented welcome flow tailored to exactly what they told you.
What separates a high-performing quiz from a form with a progress bar is mostly intent. People take quizzes because they want a result, not because they want to answer questions, so every question needs to feel like it’s moving them toward a better recommendation. If the results page isn’t genuinely useful, the whole exercise falls flat.
The other thing worth getting right is the mapping. Every answer should do something in your email platform. If “I have oily skin” doesn’t trigger a different flow than “I have dry skin,” you’ve collected data you’re not using. And if your quiz is longer than eight questions, you’re losing people before they finish.
Platforms like Omnisend let you pass quiz data directly into subscriber profiles, which means the answers someone gives on day one can still be driving personalisation six months later.
Surveys: How to Keep Learning After the First Sale
Quizzes work best at the top of the funnel. Surveys do something different. They fill in the gaps that purchase data leaves behind.
A post-purchase survey sent 24 to 48 hours after delivery is one of the most underused tools in ecommerce email. Not an NPS score in isolation, but actual questions: why did you buy this? What were you hoping it would do? How did you find us?
The answers tell you things your analytics never could.
You might find that 40% of the people who bought your supplement were buying it as a gift. That’s a segment you didn’t know you had, and it changes everything about how you market to them. The re-engagement email you’d send to a repeat buyer who wants it for themselves is completely different from what you’d send to someone who bought it for their mother’s birthday.
Preference check-ins, sent to your existing list every few months, are worth building into your calendar too. Ask how often subscribers want to hear from you, what content they find most useful, and whether anything has changed about their needs. It reduces unsubscribes and tells you where your content is drifting.
And don’t underestimate the single-question email. One question, two or three answer options, the reply feeds directly into their profile. Low friction, surprisingly high response rate, and genuinely one of the most underrated formats in email marketing.
Preference Centres: Giving Subscribers Control Builds Trust You Can Bank On
Most ecommerce brands treat the unsubscribe link as the only exit option.
That’s a mistake.
Between “I want every email you send” and “remove me from everything,” there’s a wide middle ground. A preference centre lives in that space. It lets subscribers tell you exactly what they want to receive and how often, rather than forcing them into an all-or-nothing choice.
The engagement difference is significant. Someone who manages their preferences is actively investing in the relationship. They’re not tolerating your emails. They’re curating them.
At minimum, a preference centre should let subscribers choose their topics, their frequency, and ideally their format. The mechanics don’t need to be complicated. But the option needs to exist, and it needs to be easy to find. Link to it from every email, not just buried in the footer. The subscribers who update their preferences are giving you data and signalling that they want to stay. Both of those things are worth making easy.
Turning the Data Into Email Programs That Actually Convert
Collecting zero-party data is the easy part. The harder question is what you do with it.
Every piece of data you collect should map to a specific segment, flow, or content decision. If it doesn’t change what someone receives or when they receive it, you’re collecting it for no reason.
Quiz answers should feed segmented welcome flows. Someone who identifies as a complete beginner gets a different onboarding sequence than someone who’s been running paid ads for three years. Both are on your list. Neither should get the same emails.
Survey responses should update profiles and shape future communication. If someone flags in a post-purchase survey that they were disappointed with delivery times, that’s not just product feedback. It’s context worth carrying into the next email you send them.
And combining zero-party data with first-party signals gives you the most complete picture. What someone told you they want, paired with what they’ve actually been buying and clicking, is more useful than either source alone.
This is where Omnisend does its best work. The ability to store custom properties at the subscriber level, build dynamic segments from those properties, and trigger automations based on specific answers is what makes zero-party data actionable at scale, rather than sitting in a spreadsheet no one looks at.
Final Thoughts
The brands that win at email in the next few years won’t be the ones with the biggest lists.
They’ll be the ones with the most useful subscriber data, and the systems to act on it.
Zero-party data gives you something paid acquisition and behavioural tracking can’t: a subscriber who told you what they need. A quiz answer. A survey response. A preference they actively chose. That’s not just marketing data. It’s a signal that someone trusts you enough to tell you the truth about what they want.
Build the tools to collect it. Build the flows to use it. And treat the information your subscribers give you with the respect it deserves.
That’s where Omnisend comes in. With custom properties, quiz integrations, dynamic segmentation, and automation tools that respond to subscriber-level data, it gives you the infrastructure to turn what people tell you into emails they actually want to open.
And if you’re currently on another platform, switching costs less than you think. In five days, Omnisend’s migration team moves every flow, list, and template across for you, free. You just show up when it’s done. Same power as the big players, with SMS now starting at $0.007, which for most founders means up to 35% less than what you’re currently paying.
Foundr readers also get 50% off their first three months. Use code FOUNDR50 when you sign up and start building an email program that earns its place in the inbox.
Most email programs are built around one question: how do we get more people to buy?
It’s not a bad question. But it’s an incomplete one.
The brands that build lasting businesses aren’t just converting subscribers into customers. They’re converting customers into people who feel connected to something. People who recommend the brand without being asked. Who stick around when a cheaper alternative shows up in their feed. Who write in just to say they love what you’re doing.
That’s community. And email, used well, is one of the most underrated tools for building it.
Not because it’s the flashiest channel. It isn’t. But because it’s the one place where you have someone’s undivided attention, no algorithm between you and them, no competing posts in a sidebar. Used thoughtfully, that’s a significant advantage.
Short on time? Here are the key takeaways
Community is built through consistency and voice, not just frequency: The brands whose subscribers feel like insiders aren’t sending more emails. They’re sending more intentional ones.
Your email list already contains your most engaged people: The fact that someone subscribed at all is a signal worth building on.
Shared identity is more powerful than shared discounts: People stay loyal to brands they feel part of, not just brands that occasionally give them a deal.
Two-way communication changes the relationship: Asking questions, inviting replies, and responding when people write back turns broadcast into conversation.
The metrics that matter look different: Open rates, reply rates, and forward rates tell you more about community health than conversion rate alone.
The Difference Between a List and a Community
A list is a collection of people who gave you their email address.
A community is a group of people who feel like they belong to something.
The gap between the two isn’t about platform or tactics. It’s about how you think about the people on your list, and what you decide to give them beyond a reason to buy.
Most ecommerce email programs are built entirely around transactions. Welcome email, browse abandonment, cart abandonment, post-purchase, win-back. All of it optimised to move someone from one stage of the funnel to the next. That infrastructure is genuinely valuable and worth having. But if it’s all you’re doing, you’re leaving the most durable part of email’s potential completely untouched.
The brands that build community through email treat the inbox as a relationship channel first and a revenue channel second. Not because revenue doesn’t matter, it obviously does, but because they’ve worked out that the relationship is what makes the revenue repeatable.
Make Your Subscribers Feel Like Insiders
The fastest way to start building community through email is to make your subscribers feel like they’re on the inside of something.
This doesn’t require a loyalty program or a gated members area. It requires a shift in how you frame what you’re sharing.
Instead of announcing that a product is now available, tell subscribers why you made it, what problem you were trying to solve, what didn’t work in the three versions before the one they’re looking at. Instead of promoting a sale, tell your list about it before it goes live anywhere else. Instead of sharing a blog post, share the thinking behind it, including the idea you nearly went with but didn’t.
Insider access doesn’t have to be exclusive to be meaningful. It just has to feel like more than what a stranger gets.
Behind-the-scenes content tends to work particularly well here. Product development, packaging decisions, supplier visits, things that went wrong and how you handled them. People are more interested in the process than most founders expect, and sharing it creates a sense of shared investment in what you’re building.
Founder-led emails are worth experimenting with too. Some of the most engaging emails in ecommerce are written in a plain, personal voice, often with no images and no elaborate formatting. Just a genuine note from someone who cares about what they’re making. If you haven’t tried this format, it’s worth a single test before you write it off.
Ask Questions. Then Actually Listen.
Most email programs are one-directional. The brand talks. The subscriber receives.
Community requires the opposite.
The simplest way to change the dynamic is to ask questions and make it easy for people to reply. Not a twelve-question survey with a submission form. Just an actual question at the end of an email: what’s the one thing you’re still figuring out about this? What would you want us to make next?
When people reply, respond. Not with an automated acknowledgement, but with a real answer. This doesn’t scale to 50,000 subscribers, but for most ecommerce founders, even a handful of genuine email conversations per month has an outsized effect on how connected that part of your list feels to you.
Those people become your most vocal advocates. The ones who tell their friends, leave detailed reviews, and DM you when something lands for them. It all starts with being the kind of brand that actually listens when someone writes back.
Reply-based campaigns are a good format to build into your rotation. Send an email specifically designed to generate replies: “Tell us the one product you’d recommend to a friend” or “What’s the best thing you’ve bought from us, and why?” People enjoy being asked for their opinion, and the answers often surface insights you can use.
Community spotlights work well too, especially for brands whose products are tools, cameras, craft supplies, fitness gear. Featuring real customers in your emails creates social proof and signals that the brand is paying attention to the people actually using it.
Build a Voice People Recognise
Community coheres around identity. And identity in email comes from voice.
If your emails could have been written by any brand in your category, they won’t build anything beyond a transactional relationship. The subscribers who become genuine fans can usually identify a brand’s email from the first sentence. There’s a recognisable point of view. A consistent way of looking at things. A tone that doesn’t shift depending on whether this week’s email is promotional or informational.
Building that voice takes deliberate choices.
What does your brand actually believe about the space it occupies? What does it push back on? What does it refuse to do, even when competitors do it? What does it care about beyond selling product?
When the answers to those questions consistently show up in your emails, subscribers start to feel like they know you. Feeling like they know you is what makes them trust you enough to stay.
This doesn’t mean every email needs to be a manifesto. Most of them will still be promotional. But the voice should be consistent whether you’re launching a product or sharing a piece of content. The subscriber should feel the same presence behind every send.
The Metrics That Tell You If It’s Working
Community-building doesn’t always show up immediately in revenue. But it shows up in other numbers, and those numbers are worth tracking alongside conversion data.
Reply rate tells you whether the conversation is genuinely two-directional. If nobody is writing back, the door might not feel as open as you think it does.
Forward rate is one of the clearest signals in email marketing. When someone forwards your email to a friend, they’re endorsing you to someone they trust. A rising forward rate is a strong sign your content is hitting the mark.
List growth from referrals is worth tracking too. If you ask new subscribers how they found you, and a growing proportion say a friend sent them your email or shared it with them, that’s community operating as a growth channel.
And pay attention to unsubscribe patterns. A spike after a specific email type tells you something. Consistently low unsubscribes across content-led emails relative to purely promotional ones tells you something else. The brands that build community pay close attention to what keeps people around, not just what gets them to click.
Final Thoughts
The most successful ecommerce email programs aren’t built by the founders with the most sophisticated automation or the highest send frequency.
They’re built by the ones who made their subscribers feel like something more than a name on a list.
That’s achievable at any size. You don’t need a huge audience to build genuine connection through email. You need consistency, a real voice, and a willingness to treat the people on your list as participants rather than recipients.
That’s where Omnisend fits in. With segmentation tools that help you send the right message to the right people, automation that handles the transactional side so you have more space to focus on building relationships, and analytics that show you how your audience is actually engaging, it gives you the infrastructure to build both revenue and community at the same time.
Foundr readers also get 50% off their first three months. Just use code FOUNDR50 when you sign up and start building an email list that actually looks forward to hearing from you.
This interview has been edited for length and clarity.Leila Hormozi doesn’t talk about her past to shock people. She talks about it because she thinks it’s the point.
The co-founder of Acquisition.com has been open about the six arrests, the addiction, and the moment she stood in front of a mirror and decided she didn’t want to be that person anymore. Not as a cautionary tale, but as proof that the same capacity for excess that nearly destroyed her is exactly what built a portfolio doing over $250 million in annual revenue by the time she was 30.
Foundr CEO Nathan Chan sat down with Hormozi to hear how a personal trainer with $5,000 in her bank account became one of the most respected operators in online business, and what she’s learned about leadership, execution, and telling people the truth even when it costs you.
Q&A with Leila Hormozi
Nathan Chan: You were arrested six times in eighteen months. What finally made something click?
Leila Hormozi: I think at that point I was being a victim of my life rather than taking responsibility for things in my life. A lot of things had happened with my family. I was just really angry. And so I drank, I did drugs.
On the sixth arrest, Hormozi woke up at her father’s house with no memory of what had happened. She came downstairs to find him waiting quietly.
LH: I was ready for him to just completely rail into me. And instead, he was sitting on the couch, he turned the TV off, and I sat down. And he was like, I’m not gonna tell you what to do. I just wanna tell you that I really think that you’re gonna kill yourself if you keep doing this.
It was the first time I realized that my actions had real consequences. I wasn’t a kid anymore and this was my fault. I went upstairs and I grabbed my stuff and I left. And I just remember looking at myself in the mirror when I got home and I was just like: I don’t wanna be this person.
NC: A lot of people would have known things needed to change long before that point. What made this moment different?
LH: It was at the point where the pain of change was less than the pain of remaining the same. That’s when humans tend to make a change. I didn’t know what was gonna happen, but I just said nothing is worse than how I feel right now.
She stopped drinking, stopped doing drugs, cleared her apartment of every piece of unhealthy food, and immersed herself in personal development material from Tony Robbins, Les Brown, and Jim Rohn.
LH: A lot of people are like, how did you do it? Where was the discipline coming from? And I was like, it wasn’t discipline. It was complete pain.
“It wasn’t discipline. It was complete pain.”
NC: You moved across the country, became a personal trainer, started from scratch. How did that phase build the operator you are today?
LH: I became a personal trainer. I walked to every gym that was within walking distance from where I lived. I got a job at the closest gym so I didn’t have to spend any money on gas. I had $5,000 in my bank and my rent was $1,500 a month. I just needed to make it work.
That period of selling, building client rosters from zero, and managing survival-level finances became the foundation for everything that followed.
LH: I am such a fanatic about leadership, starting with self-leadership, because you cannot lead others unless you can lead yourself. And that’s what kicked me off on that journey. Starting a business is just a vehicle for how I can help other people better their lives.
“You cannot lead others unless you can lead yourself.”
NC: You and Alex met on Bumble, and he pitched you on Gym Launch on the first date. What made you say yes?
LH: I said, the worst case scenario is I end up right back where I am now, needing to build up my client rosters again. I can accept that. And when else in my life can I do this with very little consequences?
The early days of Gym Launch were marked by one disaster after another: a fraudulent business partner who drained their bank account, a merchant processor that locked their funds on Christmas Eve, and friends who had quit their jobs to work for a company that suddenly had no money.
LH: I had burner phones with different accounts on them because that worked at the time. We scrounged everything possible.
NC: You scaled Gym Launch from zero to $50 million in twenty months. But Glassdoor told a different story. What happened?
LH: We had a 4.9 Glassdoor up until I learned a very hard lesson, which is that you cannot let inexperienced managers make hiring projections. We hired 35 people. We only needed five. I had all of the same desire that I do now. I just want to make an amazing place for people to work. I had the desire. I didn’t have the skill.
The day before she was supposed to lay people off, her director of HR texted one person and told her she was going to get fired. That person told the whole team.
LH: My Glassdoor went from a 4.9 to a 2.2.
NC: You’ve talked about struggling with wanting to be liked, and how that actually failed the people around you. How did you work through it?
LH: I desperately wanted to be liked and I didn’t know it. I came from the side of being incredibly empathetic, incredibly understanding. I had to go through going from there to probably swinging too far on the other side, then finding my middle ground.
I realized it’s really not better to be nice in that way, because the two personalities have the same effect on people long term. Whether I’m yelling at my team, or I’m being so nice I don’t tell them the truth, the same result occurs. That person doesn’t know what they need to do better.
The shift came when Hormozi had to let go of a close friend she had hired, someone she had failed to give honest feedback to until it was too late.
LH: I remember in the firing I said: if I could fire myself, I would, but I own the company. I hadn’t given them the feedback they deserved. And because of that, they lost respect from the teams.
I started following John Wooden’s stuff about seven years ago. I said, I’m the coach. What’s the coach’s job? The coach’s job is to tell you: you’re at a six. I need you at a ten. Here’s how to get there. And that changed everything for me.
“I was being deceptive to spare my own feelings of being uncomfortable.”
NC: There is a through line across everything you touch: Gym Launch, Alan, your SaaS company. Rapid, outsized growth is always the result. What drives that?
LH: There are two things you have to have. You have to be building what the customer wants: the offer, the money model, understanding the market. And on the other side, you have to say: how are we gonna make that happen? Most people put a lot of resources on the first side and completely underestimate how many they’ll need on the second.
When I think about business capacity, I think about financial capacity, personnel capacity, systems capacity, and thinking capacity. How many people wake up every morning thinking about this thing? You need all four in excess before you launch.
LH: Most businesses don’t fail because of a bad strategy. They fail because they have poor execution, and they have nobody to tell them what good execution looks like. Out of all the portfolio companies we’ve looked at, probably two of them were capped because of strategy. The other fifty, it was execution.
NC: You are obsessive about talent. What do most founders get wrong about building a team?
LH: A great environment can take a mediocre person and make them great. But if you are just starting your business and you don’t have that culture yet, guess who makes the culture? You are the culture. The CEO, the founder is the heartbeat of the business.
It was not until I realized that every single thing I did was heard through a megaphone and seen through a microscope by my team. They modeled all of my behavior. I’m thinking everywhere: they’re watching, and I’m teaching through my actions, not my words.
NC: How do you attract great people without a big brand or huge compensation packages?
LH: You have to know what your offer is to the marketplace as a small business owner. For me, I don’t want it to be money. I want it to be growth. In a fast growth company, if people don’t want to grow, they see every point of change as a threat rather than a challenge. I want people who see those inflection points as challenges.
I have a big people team: six people, looking to hire four more. A lot of companies would be triple my size before they had a team that big. But I believe in the employee experience the same way I believe in the customer experience.
Despite having no Ivy League pedigree and starting out at community college, Hormozi has built a team of former founders, seasoned executives, and high-growth operators drawn not by compensation but by culture.
LH: I just started these companies after I graduated from community college. But they come because of the offer we present: we are a place for people to grow, and we leave everyone better than they came in.
Leila Hormozi on the cover of Foundr Magazine Issue 138.
NC: Last question. What do you want people to take away from your story?
LH: Do you think we would have had the massive success without the massive failures? No. The same muscle that allows you to succeed at that level and take those risks also means you’re gonna fall on your face. It’s a rite of passage.
LH: I became obsessed with how to build an amazing team: a team that can get us not just to 50 million, but to 50 billion. And it all starts with understanding your team as much or better than you understand your customer.
From arrest warrants on kitchen tables to leading one of the most respected operator-founder duos in online business, Leila Hormozi’s story is ultimately about one thing: the moment the pain of staying the same outweighs the fear of change.
You’ve written a subject line that earns the open. You’ve crafted copy that actually sounds like a human wrote it. You’ve built the automation, scheduled the send, and hit the button with the quiet confidence of someone who knows what they’re doing.
And then it disappears into the spam folder.
Not because your email was bad. Not because your offer wasn’t compelling. But because something in the background, something invisible to most founders, decided your message wasn’t worth delivering.
That’s the brutal reality of email deliverability. You can have the best email strategy in the world, but if your emails aren’t reaching inboxes, none of it matters. Not the copy. Not the psychology. Not the perfectly timed automation. None of it.
The good news? Deliverability is fixable. And once you understand what’s actually driving it, protecting it becomes straightforward.
Short on time? Here are the key takeaways
Sender reputation is the foundation: Email providers score your sending behavior over time. Poor list hygiene, low engagement, and spam complaints quietly damage that score in the background.
Authentication is non-negotiable: SPF, DKIM, and DMARC aren’t just technical boxes to tick. They’re the proof that your emails are genuinely coming from you.
Your list quality matters more than its size: A smaller, engaged list will always outperform a bloated one full of cold or unverified contacts.
Engagement signals protect your inbox placement: When people open, click, and reply to your emails, you earn trust with email providers. When they ignore or report you, that trust erodes.
Content habits affect deliverability too: Spam filters are smarter than most people realize. The way you write and format your emails plays a bigger role than you’d expect.
What Is Email Deliverability (And Why Should You Care)?
Deliverability isn’t the same as delivery.
When an email is “delivered,” it just means it didn’t bounce. It reached the recipient’s mail server. Where it went after that, inbox, promotions tab, or spam folder, is a separate question entirely, and it’s the one that actually determines whether your campaign drives revenue.
Email deliverability refers to your ability to land in the inbox. It’s influenced by a combination of technical setup, sending behavior, list quality, and content, and it’s tracked and scored in real time by email providers like Gmail, Outlook, and Yahoo.
Get it right, and your emails land where they’re supposed to. Get it wrong, and even your best campaigns get quietly buried where your subscribers will never see them.
For ecommerce founders, this isn’t a marginal concern. If 20% of your emails are going to spam, you’ve effectively lost 20% of your list overnight, except the damage is invisible, so most people never notice until open rates start sliding and revenue quietly dips.
Your Sender Reputation Is Everything
Think of sender reputation like a credit score for your email program.
Every time you send, email providers are watching. How many people are opening? How many are ignoring? Are you getting spam complaints? Are your emails bouncing? Over time, all of that behavior adds up into a reputation score that follows your sending domain and IP address around.
A strong reputation means your emails are trusted. A weak one means they get filtered, deprioritized, or blocked entirely, sometimes without any warning.
The two things that damage sender reputation faster than anything else are high bounce rates and spam complaints. Bounces signal that your list isn’t clean. Complaints signal that your audience didn’t want the email in the first place. Either one tells email providers that something is off, and they respond accordingly.
This is why sending to a warm, engaged list is one of the most important things you can do for your deliverability long-term. The kind of engagement signals you build throughthoughtful email automation don’t just drive revenue. They protect your reputation at the same time.
Authentication Is Not Optional
If sender reputation is your credit score, authentication is your ID.
SPF, DKIM, and DMARC are the three technical standards that prove to email providers that your emails are genuinely coming from you, not from a spammer impersonating your domain. Without them, even legitimate emails can get flagged, filtered, or rejected.
Here’s what each one actually does, in plain English:
SPF (Sender Policy Framework) is a DNS record that tells email providers which servers are authorized to send emails on behalf of your domain. If an email arrives claiming to be from you but it’s sent from a server that isn’t on your SPF list, that’s a red flag.
DKIM (DomainKeys Identified Mail) adds a digital signature to your emails that verifies the content hasn’t been tampered with in transit. It’s essentially a seal of authenticity that travels with every email you send.
DMARC (Domain-based Message Authentication, Reporting & Conformance) ties the two together. It tells email providers what to do if an email fails SPF or DKIM checks, whether to quarantine it, reject it, or let it through, and it gives you reporting so you can see what’s happening.
If you’re using a platform like Omnisend, these are either handled automatically or set up as part of the onboarding process. But it’s worth checking that all three are correctly configured for your sending domain. A missing or misconfigured DKIM record is one of the most common reasons legitimate emails end up in spam, and it takes less than 15 minutes to fix.
List Hygiene: The Unsexy Work That Actually Protects You
Nobody talks about list hygiene at dinner parties.
But it might be the most quietly powerful thing you can do to protect your deliverability.
Every email list accumulates dead weight over time. Old addresses that no longer exist. Contacts who signed up years ago and have never engaged. Typos that were never caught at the point of capture. Each of those sits on your list doing nothing except pulling your engagement rates down and pushing your bounce rates up.
The fix is straightforward: remove them.
Run a re-engagement campaign for contacts who haven’t opened or clicked in 90 to 180 days. Give them one last chance to raise their hand. Those who don’t engage get removed. It feels counterintuitive to shrink your list, but a smaller, healthier list consistently outperforms a bloated one when it comes to inbox placement.
You should also be suppressing hard bounces immediately and monitoring your soft bounce rate closely. Most reputable email platforms will handle hard bounces automatically, but it’s worth building a regular hygiene audit into your sending schedule, especially before major campaigns.
One more thing worth checking: how are people joining your list in the first place? Double opt-in isn’t the most glamorous growth tactic, but it produces subscribers who actively confirmed they wanted to hear from you. That confirmation makes a meaningful difference to both engagement rates and deliverability over time.
Engagement Signals Are Deliverability Signals
Email providers aren’t just checking whether your technical setup is correct. They’re also watching how people respond to what you send.
When subscribers open your emails, click your links, reply to your messages, or move your email out of spam, those are all positive signals. They tell providers that people genuinely want to receive what you’re sending, and that makes future emails more likely to land in the inbox.
The inverse is also true. Low open rates, ignored emails, and spam complaints tell providers the opposite, and they adjust your deliverability accordingly.
This is where content strategy and deliverability actually intersect.Writing emails your audience genuinely wants to receive isn’t just a conversion tactic. Every time someone engages with your email, they’re quietly voting for your inbox placement.
It’s also whygetting your welcome series right matters more than most founders realize. The first few emails a new subscriber receives set the engagement tone for the entire relationship. Strong opens and clicks from new subscribers build sender reputation from day one. Silence from the start erodes it.
Content Habits That Quietly Trigger Spam Filters
Spam filters have come a long way from simply scanning for the word “free.”
Modern filters analyze hundreds of signals at once, including your sending history, your domain reputation, your HTML structure, and yes, certain content patterns that have historically been associated with spam.
A few habits worth checking in your own emails:
Heavy image-to-text ratio. Emails that are mostly images with very little text can trigger filters, partly because spammers have historically used images to hide content from scanners. Aim for a balanced ratio with readable text that carries the message even if images don’t load.
Excessive punctuation and capitalization. ALL CAPS SUBJECT LINES!!! look like spam because spam has trained us, and the filters, to treat them that way.
Too many links. A single email crammed with 15 different links suggests bulk promotional content. Keep your calls to action focused. One primary CTA per email is almost always the right move.
Misleading subject lines. Subject lines that don’t match the email content don’t just irritate readers. They generate complaints, which damage reputation, which affects future deliverability.
Unsubscribe friction. If people can’t easily unsubscribe, they report you as spam instead. A clear, one-click unsubscribe link is not just a legal requirement in most markets. It’s a deliverability protection mechanism.
None of this means you need to strip the personality out of your emails.The psychology behind what makes emails convert still applies in full. It just means being deliberate about how you write and format, so the content you’ve worked hard on actually gets seen.
Final Thoughts
Deliverability isn’t a one-time fix. It’s an ongoing practice.
The founders who consistently land in the inbox aren’t the ones who got their DNS records right once and forgot about it. They’re the ones who treat list quality, sending consistency, and subscriber engagement as ongoing priorities, not afterthoughts.
The frustrating thing about deliverability is that it’s invisible until it breaks. By the time you notice the drop in open rates, the damage has already been done. The answer is to build habits that protect your reputation before problems appear.
That’s exactly whatOmnisend is built for. With deliverability monitoring, authentication setup support, list health tools, and smart sending features that protect your sender reputation automatically, it gives founders the infrastructure to keep their emails landing where they’re supposed to.
Foundr readers also get 50% off their first three months. Just use code FOUNDR50 when yousign up and start building an email program that actually reaches its audience.
It’s Black Friday week, and your inbox looks like a warzone. “50% OFF EVERYTHING!” “LAST CHANCE!” “DON’T MISS OUT!” Every brand you’ve ever bought from (and a few you definitely haven’t) is screaming for your attention at the same time.
And what do you do?
Delete, delete, delete.
But seasonal email campaigns don’t have to feel like a desperate pitch. Done right, they can actually strengthen your relationship with your audience, drive real revenue and leave your customers genuinely excited to hear from you, even during the busiest shopping periods of the year.
The secret? It’s not about selling less. It’s about selling smarter.
In this guide, I’ll walk you through proven seasonal email strategies that drive sales without making your subscribers want to hit “unsubscribe.”
Short on time? Here are the key takeaways
Plan ahead: Map out your seasonal calendar early and mix promotional emails with value-driven content so your audience doesn’t feel bombarded.
Lead with story: Open with a personal angle, behind-the-scenes moment, or customer story and let the offer emerge naturally.
Segment your list: Even basic segmentation (new vs. returning customers) makes seasonal emails feel personal rather than mass-blasted.
Build anticipation, not panic: Replace “LAST CHANCE” energy with early access, limited editions, and countdown sequences that create genuine excitement.
Plan Your Calendar Before the Season Hits
If you’re scrambling to put together a Valentine’s Day email on February 13th, you’ve already lost.
(The same goes for getting your partner a gift, but I’ll save that story for another day!)
The best seasonal email strategies start weeks, often months, in advance. And I don’t just mean pencilling in “Black Friday campaign” on a sticky note. I mean building out a proper content calendar that maps every seasonal moment worth showing up for.
Now, that doesn’t mean you need to email your list for every obscure holiday on the internet (nobody needs a “National Sock Day” campaign. Unless you’re the CEO of Socks ‘R’ Us). But it does mean identifying the moments that genuinely matter to your audience and planning a mix of content around them.
Here’s a good rule of thumb: for every promotional email you send, aim to send at least two that educate, entertain, or inspire. That way, when the sales email does land, your subscribers are already engaged and far more likely to open it.
I call this the give-and-take approach. Each sales email you are ‘taking’ from your audience, offering little support, asking them to take action. Each educational or entertainment piece builds trust, offering readers value and asking for nothing in return.
Psychologically speaking, this makes the reader much more likely to purchase when the sales email does come their way.
Lead With Story, Not the Sale
Here’s something most founders get wrong with seasonal emails: they lead with the discount.
“30% off for summer!” “Holiday sale starts NOW!” Sure, it’s direct. But it’s also exactly what every other brand in your subscribers’ inbox is doing. And when everyone is shouting the same thing, nobody stands out.
Instead, try leading with a story. A personal angle. A behind-the-scenes look at why you created a particular product, or a customer story that ties naturally into the season.
For example, instead of “20% off our summer collection,” imagine opening with something like, “We designed this piece for those long weekends where you want to look good without trying too hard.” The offer can still live in the email, but now it has context, personality, and a reason for existing beyond just shifting stock.
People remember stories far more than they remember sales pitches. In fact,research suggests that people retain around 63% of stories but only 5% of standalone statistics. So if you want your seasonal emails to stick, give your subscribers something worth remembering before you ask them to buy.
The discount is the cherry on top, not the whole cake.
Segment Your Audience for Relevance
Let me ask you something.
Would you send the same Christmas gift to your best friend, your boss, and your grandma?
Probably not. So why would you send the same seasonal email to every person on your list?
One of the fastest ways to make your emails feel “salesy” is to blast the same generic message to your entire subscriber base. It screams, “I don’t really know who you are, but please buy something.” And your audience can feel that a mile off.
Even basic segmentation can make a huge difference. Splitting your list into new subscribers versus returning customers is a great starting point. A first-time buyer might need more of an introduction to your brand during a seasonal push, while a loyal customer might respond better to early access or a “thank you” discount that rewards their loyalty.
From there, you can get more specific. Segment by purchase history, engagement level, or even browsing behaviour. The more relevant your email feels, the less it reads like a sales pitch and the more it reads like something that was written specifically for them.
The good news? You don’t need to be a data scientist to do this. Tools likeOmnisend make segmentation straightforward, even if you’re a solo founder juggling a hundred other priorities. A few smart filters and your seasonal campaign suddenly feels a lot more personal than the “Dear Valued Customer” approach.
Create Urgency Without the Desperation
Urgency works. That’s not up for debate.
But there’s a big difference between creating genuine anticipation and making your subscribers feel like they’re being guilt-tripped into a purchase.
We’ve all seen the emails. “FINAL HOURS!” “You’ll regret missing this!” “This will NEVER happen again!” It’s the email marketing equivalent of a used car salesman following you around the lot. And honestly? Most people see right through it.
The good news is you can still create urgency without resorting to the all-caps panic approach. It just requires a little more thought.
Early access is a brilliant example. Instead of pressuring everyone at once, reward your most engaged subscribers by letting them shop before anyone else. It creates exclusivity rather than anxiety, and your audience feels valued rather than rushed.
Limited editions and seasonal exclusives work in a similar way. If a product is genuinely only available for a short window, that’s real urgency, and your subscribers will respect it because it’s authentic, not manufactured.
Lily, the founder of Luu Lounge, nailed this approach. Before her drops went live, she had her entire email and SMS list waiting for the launch date, the time, everything. By the time the product was available, demand had already built. She wasn’t chasing customers with “LAST CHANCE” subject lines; she had them queuing up because the anticipation had been earned through genuine excitement, not desperation.
That’s the kind of urgency that drives sales and keeps people subscribed.
Automate the Heavy Lifting (So You Can Focus on What Matters)
Seasonal emails shouldn’t feel like shouting into a crowded room. They should feel like a well-timed conversation with someone who already wants to hear from you. The founders who win at email marketing aren’t the ones with the biggest discounts or the loudest subject lines; they’re the ones who treat their subscribers like people, not transactions.
That’s exactly what Foundr students are doing right now, building real businesses with email and SMS strategies that work around their schedules, not against them. And with the right tool, it’s a lot more achievable than you might think.
If you want to start building seasonal campaigns that drive revenue without doubling your workload,Omnisend makes it practical. Foundr readers can also get 50% off their first three months, just use code FOUNDR50 when you sign up, and start turning your seasonal moments into your most profitable ones yet.
Lily didn’t set out to launch a clothing brand for the sake of fashion. The idea came from a daily frustration she couldn’t ignore.
While working full-time in electric vehicle infrastructure, Lily found herself constantly battling pet hair.
“I work in electric vehicle infrastructure. It’s a nice eight-to-five, Monday through Friday. I have three dogs, and I was always just covered in fur all the time,” she explains.
The problem was simple, persistent, and personal.
“I pretty much thought to myself, how could I make clothes where the hair just doesn’t stick — or I could easily wipe it away?”
That question became the foundation of her brand. Lily began developing custom fabric designed to resist pet hair, committing to a process that would take far longer than a typical apparel launch.
“It’s been like over a year-long work in progress trying to find the right manufacturer because my clothes are made with the custom fabric,” she says.
Throughout that period, she chose to build in public, sharing the process openly as it unfolded.
“I was building in public, I put my idea out on TikTok, and it pretty much started going viral.”
What followed validated the demand she suspected was there all along. When her first drop went live, the response was immediate.
“When a drop came, I sold out in a couple of hours,” Lily recalls.
The challenge quickly shifted from proving interest to managing it — all while continuing to work a full-time job.
Learning Email Marketing From Scratch
As Lily moved closer to launch, she faced a new challenge beyond fabric and manufacturing: learning email marketing from the ground up while working full-time.
“Basically. I’m very new to email marketing,” she explains.
With a demanding Monday-to-Friday role, time was her biggest constraint.
“I needed something that was going to be easy enough for me to learn — something intuitive enough where I wouldn’t have to pour way too much time into it.”
She initially started with Klaviyo, intending to set up emails and automations herself.
“I started with Klaviyo first. Let me get on here, start making emails, and start doing my automations,” she says.
But instead of clarity, the process became circular.
“I was kind of going in circles with it, and things weren’t looking like how I wanted them to look.”
As her audience grew, the frustration compounded.
“I felt like I was being punished for growing.”
That experience led her to switch to Omnisend — and the difference was immediate.
“That’s honestly how I felt when I made the switch to Omnisend, it was a lot easier to use,” Lily explains.
She moved quickly without overthinking the setup.
“I was able to pop all my automations together really quickly, and then things were also looking like how I wanted them to look.”
For a founder balancing a full-time job alongside a launch, that simplicity mattered. Omnisend helped Lily put essential systems in place without taking focus away from everything else she was building.
How Lily Uses Omnisend Day-to-Day
Day to day, Lily relies on Omnisend to keep customer communication running without demanding constant attention. With a full-time job and multiple priorities, the platform is something she can set up and trust.
“I’m glad I can just put it on and leave it so I don’t worry about it,” she explains, describing how email and SMS can run in the background once everything is in place.
Rather than managing campaigns manually, Lily uses Omnisend to support early access and launch coordination through straightforward automation. That hands-off structure is what allows Omnisend to fit into her routine.
Instead of pulling focus away from product development or fulfillment, her customer communication runs reliably in the background — helping her manage demand while balancing everything else.
The Impact Lily Is Seeing
For Lily, the impact of Omnisend shows up most clearly at launch. By building her audience ahead of time, she was able to start selling with demand already in place.
“I was around 3,000 when I launched,” she explains.
From there, growth continued as the brand moved out of development and into active drops.
Also, that audience wasn’t passive. Lily used email and SMS to coordinate exactly when — and how — customers could access each release.
“I had everyone just sitting on that email list, waiting for their text or the email for the launch date, the time, everything,” she says, describing how anticipation built before products went live.
Reflecting on the launch as a whole, Lily is clear about the role the platform played in turning preparation into results.
“Omnisend has been a big part of my launch,” she says, describing it as “definitely a major tool when it came to the early success of my brand.”
How Foundr Students Are Using Omnisend in Real Businesses
Lily’s experience reflects a broader reality for many Foundr students building businesses alongside full-time jobs. With limited time, energy, and margin for error, they need systems that are quick to learn, easy to implement, and reliable when it matters most.
Rather than treating email and SMS as separate, complex disciplines, founders like Lily integrate them directly into their launch process. By setting up essential automations early, they can build audiences in advance, coordinate demand, and manage access — without constant hands-on work.
That structure frees them up to focus on product development and fulfilment, while customer communication keeps running in the background.
If you want to build similar campaigns without doubling your workload, Omnisend makes it practical.Foundr readers can also get 50% off their first three months — use code FOUNDR50 when you sign up, and start creating emails that not only meet but exceed your customers’ expectations.
Most businesses obsess over getting the first sale. Far fewer think about what happens next.
After a customer buys, there is a quiet window where decisions are already being made. Will they remember you? Will they come back? Or will your brand slowly fade while something else grabs their attention?
This is where timely email makes the difference.
Not more emails.
Not louder promotions.
Just the right message at the right moment.
When emails arrive in context, after a purchase, during a pause, or exactly when a customer is ready to re-engage, they feel helpful instead of intrusive. And that is what turns one-time buyers into repeat customers.
In this article, I will break down how timely emails work, why they are so effective for retention, and how you can use them to keep customers coming back without increasing your workload.
Why Timing Matters More Than Frequency
When email performance drops, most businesses respond by sending more. More campaigns. More promotions. More reminders.
But frequency is rarely the real problem.
Customers do not disengage because they receive too few emails. They disengage because the emails arrive at the wrong time. A message that feels relevant today can feel annoying tomorrow. The difference is context.
According to Omnisend’s 2025 ecommerce data, automated emails, despite accounting for just a small fraction of all sends, drove a disproportionately large share of revenue.
Timing gives your email meaning. It connects what the customer has just done, or is about to do, with a message that feels useful rather than promotional. That relevance makes the content feel personal, even when it is automated.
This is also why sending fewer, better-timed emails often improves retention. Instead of competing for attention, your brand shows up when it makes sense. When customers feel understood rather than marketed to, they are far more likely to come back.
The Psychology Behind Timely Emails
Timely emails work because they align with how people think, not how marketers plan campaigns.
Most purchasing decisions are shaped by emotion, habit, and context. When an email arrives at the right moment, it feels relevant without needing to work hard for attention. The timing does the heavy lifting.
One of the strongest psychological drivers here is recognition. When a message reflects something a customer has just done, bought, or shown interest in, it signals that the brand is paying attention. That sense of being understood increases trust and lowers resistance.
Another factor is momentum. After a purchase or interaction, customers are already mentally engaged with your brand. A well-timed follow-up keeps that momentum going. Miss that window, and the emotional connection fades faster than most businesses expect.
Timely emails also reduce decision fatigue. Instead of asking customers to think about whether they want to re-engage, the email arrives when the decision is already half made. The action feels natural, not forced.
This is why retention-focused emails rarely feel promotional when they are timed correctly. They feel supportive, helpful, and easy to act on. And when customers associate your brand with ease rather than effort, coming back becomes the default choice.
The Email Moments That Bring Customers Back
Understanding the psychology behind timely emails is only useful if you know where to apply it. Retention is not driven by constant contact. It is built through a small number of moments where timing, relevance, and intent line up.
Email works best when it supports those moments rather than interrupting them.
Right after the first purchase is one of the most important windows. Customers are still emotionally invested, but they are also subconsciously looking for reassurance that they made the right decision. A timely email here should focus on confirmation and confidence. Setting expectations, offering helpful guidance, or reinforcing the value of what they bought can reduce buyer’s remorse and increase the likelihood of a second purchase.
Then comes the quiet period. This is where many brands go silent or default to generic promotions. Instead, this is an opportunity to stay present without selling. Emails that educate, inspire, or help customers get more value from what they already purchased keep the relationship warm while trust builds.
Finally, there is the re-entry moment. This is when a customer is naturally ready to return. It might be driven by time, usage, or behaviour. When your email arrives at this point, it feels intuitive rather than persuasive. The action feels obvious because the timing is right.
These moments do not require more emails. They require better timing. When your messages align with where the customer already is, coming back feels natural, not forced.
A Timely Email That Brings Customers Back
Imagine a customer who made their first purchase a few weeks ago. They have not returned yet, but they also have not disengaged.
This is a perfect moment for a timely email.
Instead of sending a generic promotion, the message arrives with a clear purpose.
The subject line focuses on relevance, not urgency. It references the customer’s last interaction or hints at what comes next. The goal is to remind, not pressure.
Inside the email, the opening line acknowledges where the customer is. It reinforces the value of what they already bought and helps them get more out of it. There is no hard sell. The tone is supportive and confident.
The body of the email keeps things simple. It highlights one useful tip, one insight, or one next step that feels logical at this stage. The message is short enough to scan and clear enough to act on.
The call to action reflects the moment. It invites the customer to return in a low-friction way, such as:
Exploring a related product
Restocking a previous purchase
Seeing what other customers found useful next
Nothing feels forced. The email arrives when the customer is ready, and the action feels natural.
This is what an effective retention email looks like. Not louder messaging or deeper discounts, but thoughtful timing paired with relevance.
Final Thoughts
Customers don’t come back because they receive more emails. They come back because the right email shows up at the right moment.
When your messages are timed around real behaviour, not arbitrary schedules, email stops feeling like marketing and starts feeling like part of the experience. That is what builds trust, familiarity, and long-term loyalty.
If you want to keep customers coming back without increasing manual work, Omnisend gives you the tools to do it. With behaviour-based automations, dynamic personalization, and built-in social proof, it helps founders turn timely moments into repeat revenue.
Foundr readers also get 50% off their first 3 months. Just use code FOUNDR50 when you sign up and start sending emails that customers actually look forward to.
You spend hours crafting the perfect email. The subject line feels sharp, the copy is polished, and you’re confident this one is going to drive serious clicks.
Then it lands in inboxes… and nothing happens.
No spike in traffic. No sales. No meaningful engagement.
Just another email your audience scrolls past.
If this feels familiar, you’re not alone. Even the smartest founders and marketers struggle to turn opens into clicks. And while it’s easy to blame “email fatigue” or shrinking attention spans, the real problem usually comes down to a handful of fixable mistakes.
The good news? Small, strategic tweaks can dramatically boost your click-through rate. In this article, we’ll break down why people aren’t clicking your emails and exactly how to reverse it using proven psychology and practical best practices.
Ready to turn passive readers into active customers? Let’s dive in.
Why Your Emails Aren’t Getting Clicked
Before you can fix low click-through rates, you need to understand why people aren’t taking action in the first place. Most email performance issues stem from a few common patterns. If your CTR is flat or falling, chances are one of these culprits is to blame.
Your subject line isn’t pulling its weight
The subject line is your email’s first impression, and in a crowded inbox, you only get a split second to earn attention. If your subject line is vague, predictable, or overly salesy, people will skip right past it.
Strong subject lines spark curiosity, promise value, or tap into a specific desire. Weak ones blend into the noise. If you’re not making people want to open your email, you’ll never get them to click inside it.
You’re not connecting with the reader’s mindset
Most emails fail because they talk at the reader instead of speaking to where the reader is mentally or emotionally.
People click when something feels relevant.
They click when they feel understood.
They click when the message aligns with what they’re already thinking about.
If your email jumps straight into a pitch without context or empathy, the disconnect kills engagement long before the CTA appears.
The email feels generic or impersonal
Sending one blanket message to everyone on your list doesn’t work anymore. Subscribers are used to personalized recommendations, tailored content, and experiences that feel crafted for them.
If your emails feel mass-produced, readers treat them that way.
When the message doesn’t match their interests, stage in the buyer journey, or past behaviour, they simply won’t engage.
Your formatting makes it hard to read
Huge paragraphs, cluttered layouts, weak hierarchy, and buried CTAs all cause friction. And friction kills clicks.
People skim emails, especially on mobile. If they can’t quickly understand what the message is about and what’s in it for them, they won’t take the next step.
Your job isn’t just to write well. It’s to make the message effortless to digest.
You’re not using psychological triggers that drive action
Clicks don’t happen by accident. They’re a response to emotional cues.
Urgency, curiosity, social proof, reciprocity, fear of missing out, clarity of benefit. These are the levers that turn attention into action.
When your email lacks these triggers, the message may be pleasant but ultimately forgettable. A good email makes people nod. A great email moves them to click.
1. Write subject lines that spark curiosity or promise value
Great subject lines earn attention by doing one of two things:
They make the reader curious, or they make the benefit irresistible.
Keep them short. Avoid clichés. And focus on what the reader gets, not what you’re sending.
A few reliable approaches:
Ask an intriguing question
Tease a solution to a known problem
Create an open loop that the reader wants to resolve
If the subject line earns the open, the content can earn the click.
2. Segment your audience and tailor the message
People click when the message feels made for them. Segmentation lets you send targeted emails based on behaviour, skill level, interests, or stage in the buying journey.
The more specific the message, the more relevant it feels. And relevance is the fastest route to clicks.
Start with simple segments such as:
New subscribers
Customers vs. non-customers
Highly engaged vs. inactive readers
Product interest groups
Even basic segmentation can double or triple click-through rates.
3. Personalize beyond first names
True personalization is about context, not just tokens.
Use behaviour, history, and preferences to shape your message. For example:
Recommend content based on what they previously read
Reference items they browsed
Follow up on something they downloaded
Tailor emails to the challenges of their specific niche or role
When readers feel like the email speaks directly to them, they’re far more likely to click.
4. Use psychology to guide your CTA
A strong call to action isn’t just well-worded. It’s strategically positioned, emotionally primed, and crystal clear.
To increase clicks:
Make the CTA benefit-driven
Use urgency that’s real, not force
Leverage social proof near the CTA
Reduce hesitation with risk reversals or guarantees
Your CTA should feel like the natural next step, not a hard sell.
5. Improve readability and layout
If readability improves, clicks improve.
Make your email effortless to skim by using:
Short paragraphs
Bullet points
Clear subheads
Bolded key lines
One primary CTA
And don’t underestimate design hierarchy. Your CTA should be impossible to miss, especially on mobile.
6. Test, Measure, Iterate
The most successful email marketers treat every send as data.
A/B test:
Subject lines
CTA placement
Send times
Button colour and copy
Email length and structure
What works for one audience may flop for another. Testing lets the numbers decide.
Quick Wins You Can Implement Today
You don’t need a full strategy rebuild to get more clicks. A few targeted adjustments can lift your CTR almost immediately.
Start by tightening your CTA. Vague prompts like “Learn more” or “Click here” don’t tell the reader what they’ll gain. Swap them for benefit-driven actions such as:
“See the full strategy”
“Download the guide”
“Start improving your results”
Next, move your primary CTA higher in the email. Most subscribers skim, and if the only action appears at the bottom, many will never see it. Place one CTA early, then repeat it for readers who scroll.
Shortening your email also helps. Cutting around 20% of the copy reduces friction and makes the core message easier to digest. A tighter email naturally draws more attention to the action you want people to take.
A quick curiosity line at the top can also boost engagement. A simple hook like “Most people miss this step” keeps readers moving long enough to reach your CTA.
Finally, preview your message on mobile. Over half of your audience reads on a phone, so spacing, CTA size, and readability all influence whether they click.
Final Thoughts
The emails that earn the most clicks aren’t the loudest or the flashiest. They’re the ones built around how people actually make decisions.
If you want to build these kinds of campaigns without doubling your workload, Omnisend gives you everything you need. With behaviour-based automations, dynamic personalization, and built-in social proof, it helps founders pair smart psychology with effortless execution.
Every great email campaign has one thing in common.
It makes people feel something.
It’s not just about clever copy or eye-catching design. The emails that drive serious revenue tap into how people actually think and behave, the subtle psychological triggers that move someone from scrolling to clicking “buy now.”
Because behind every open rate and conversion metric is a human brain making micro-decisions.
Do I trust this brand?
Am I missing out?
Is this for me?
Understanding those instincts is what separates average campaigns from unforgettable ones.
In this article, we’ll unpack the four psychological levers that power the best-performing emails and make your emails stop feeling like promotions and start feeling like opportunities.
The Psychological Triggers Behind Every High-Converting Email
Before we dive into the mechanics of high-performing emails, and assuming you have already followed our steps to build your email list, it helps to understand one simple truth: people don’t make decisions logically; they make them emotionally.
Then they justify them with logic afterwards!
When someone opens your email, they aren’t analysing your layout or weighing up your CTA buttons. They’re responding to invisible forces that shape almost every buying decision they make:
Urgency: The instinct to act before an opportunity disappears.
Scarcity: The pull toward things that feel exclusive or limited
Social proof: The comfort of seeing others make the same choice
Personalization: The sense that a message was crafted specifically for them
These are the psychological levers that quietly guide behavior, and when you build your emails around them, everything converts better.
Urgency: Why timing triggers action
Urgency works because it taps into one of the most powerful human instincts.
We all hate missing out on something good!
When a customer feels like they need to act now (not later, not “when I have time”), their decision-making shifts. The longer someone waits, the more doubts creep in. Urgency cuts through that hesitation by giving the moment weight.
That’s why phrases like “Ends tonight”, “Last chance”, or “Only a few hours left” consistently outperform softer messaging. They turn a passive reader into an active decision-maker.
But the key is authenticity.
Fake urgency, like a flash sale every other day, trains customers to ignore you. Real urgency tied to a genuine deadline, product drop, seasonal moment, or limited bonus, creates momentum without damaging trust.
Scarcity: Why ‘limited’ can be so valuable
Scarcity isn’t about speed; it’s about value.
When something feels limited, exclusive, or hard to get, our brains automatically assign it more importance.
We pay closer attention.
We think harder about whether we want it. And once we want it, we want it more because we’re not guaranteed to have it.
In email, scarcity shows up in subtle but powerful ways:
Highlighting genuinely low stock
Launching limited-edition versions or seasonal items
Offering bonuses only available to a specific group
Giving early access to people on a particular list
The message isn’t “hurry.”
It’s “not everyone will get this.”
Suddenly, the product feels special. The customer feels like they’re part of something selective.
Social Proof: Why people trust people more than brands
If urgency moves people and scarcity elevates value, social proof removes doubt.
It’s the quiet psychological signal that says, “Others tried this, and it turned out well.”
In a world full of promises, customers are constantly scanning for clues that what you’re saying is actually true. Social proof gives them that reassurance. It bridges the trust gap faster than any headline, offer, or guarantee ever could.
This is why a single review can do more for conversion than a full paragraph of polished copy.
Why a real customer photo carries more weight than a studio shoot.
Why a quick video testimonial can overturn a shopper’s last remaining hesitation.
Social proof reduces the risk of buying.
In email, social proof works best when it’s woven naturally into the story you’re telling:
A short testimonial placed above the CTA
A customer photo beside a product feature
A “Loved by 12,000+ customers” badge
A case study snippet showing real results
UGC used as the hero image instead of a polished creative
You’re not trying to “prove” your worth, you’re letting your customers do it for you.
Personalization: Why People Pay Attention When It Feels Personal
That’s why genuine personalization stands out, because it breaks the pattern.
Personalization in email works because it answers an unspoken customer question:
“Why are you showing me this?”
If you can answer that naturally, engagement goes up immediately. For example:
Showing someone products that match their previous purchase.
Recommending items based on what they browsed.
Sending returning customers different content than first-timers.
Example email
Now let’s put all that into practise in this example email:
Subject: Your next match just got faster (limited sizes left)
Hi {{FirstName}},
You’ve been checking out our performance padel shoes lately, so we thought you’d want the heads-up on this:
Our new Velocity Pro 2.0 just dropped, built for players who want maximum grip, faster footwork, and a smoother slide on sand-based courts.
And early customers are already calling them a game-changer:
“The stability is unreal. I’ve never moved this confidently at the net.” Mark R., Intermediate Player
Here’s why players are upgrading:
40% improved traction in lateral movements
Lightweight cushioning for longer rallies
Reinforced toe box for durability on abrasive courts
Breathable upper to keep feet cool during tough matches
But a quick heads-up before you pick your size:
We’re already running low on the most popular sizes after the first 72 hours. Once they’re gone, they won’t be restocked until next month.
To make sure you don’t miss out, we’re giving subscribers early access for the next 24 hours only.
Your early-access link: [personalized link]
And because you’ve bought performance footwear from us before, this exclusive colourway comes with free shipping on your order, just for VIP customers like you.
See how they look on real players:
[UGC Gallery featuring the shoe in action]
Whether you’re working on your bandeja or powering through long defensive rallies, these were built to keep up with your game.
See the Velocity Pro 2.0 before your size disappears
[CTA]
Catch you on court,
The PadelLab Team
Where the four triggers show up
Urgency: “24 hours only,” “early-access window,” gentle time pressure
Scarcity: Limited sizes, restock next month
Social Proof: A real review and UGC gallery
Personalization: References past browsing and purchase behaviour plus VIP free shipping
Final Thoughts
The emails that convert best aren’t the ones with the loudest subject lines or the biggest discounts, they’re the ones that understand how people actually make decisions.
When you blend urgency, scarcity, social proof, and personalization with intention, your campaigns stop feeling like promotions and start feeling like moments. Moments that move people, reduce hesitation, and guide them toward what they already want.
If you want to build these kinds of campaigns without doubling your workload, Omnisend gives you every tool you need.
From behaviour-based automations to dynamic personalization and built-in social proof blocks, it helps founders pair smart psychology with powerful execution.
You pour money into ads, tweak targeting, rewrite copy, and still watch your customer acquisition cost (CAC) creep higher each month.
No matter what you do, the tests you run, or the out-of-the-box ideas you try, that graph just keeps slowly climbing.
But it’s not (necessarily) that your product’s worse. It’s that your audience has changed.
Shoppers don’t just want to see your brand, they want to hear from people who’ve already trusted it.
Because today, attention is expensive. But trust? That’s priceless.
In this guide, we’ll break down how verified reviews and user-generated content (UGC) can build instant trust, lift your conversion rates and turn happy customers into your best-performing sales channel
Short on time? Here are the key takeaways
Trust is the new growth engine in ecommerce. Verified reviews and UGC are driving higher conversions than paid ads alone.
Your customers are your best marketers. Authentic voices (through written, photo, and video reviews) build credibility faster than any campaign.
Reviews are data, not just decoration. Analyse feedback trends, improve your CX, and use insights to drive repeat sales and loyalty.
Traffic Might Win Attention, But Trust Wins Sales.
There’s a point every founder hits. You’re getting clicks, your ads are sharp, and your traffic’s growing. But somehow, sales stay flat.
Perhaps you have spent a few sleepless nights checking the customer journey on your site or making sure every ad is running as planned, but in many instances, this approach will have no major impact on your conversion. Why?
Because the reality is that it’s not that people aren’t interested, it’s that they don’t believe you yet.
The customer’s perspective
Put yourself in your potential customer’s shoes for a moment. You’ve been hit with an ad for something that is of interest. You head to the company’s website for the first time, having never heard of them before.
Everything sounds great, from fast shipping to 24/7 customer service, but there’s still one major issue. All that information is coming from the company, not from it’s customers. Shoppers are smarter than ever, and they know when they’re being marketed to. They also know to take any and all promises from a brand with a grain of salt.
But when they hear it from an existing customer? That’s a game-changer.
Because when someone sees genuine reviews, unfiltered UGC, or a quick customer video, the story changes. It’s no longer your brand voice trying to convince them; it’s the voice of someone they can truly relate to.
While digital marketing is rapidly evolving, one constant that will continue to remain is that people sell to people, and there is no better form of marketing than word of mouth.
Customers can sell your product and brand better than you can. People trust people, not polished marketing messages. The customer’s voice validates what your brand is already saying—and that validation is what converts curiosity into confidence.
And that shift? That’s where growth really starts.
But not only that, 47% of those same people will also spread the word if they have a positive experience with a brand. And perhaps even more importantly, as many as 95% of them would let others know about a negative experience.
Your customers are your most important salespeople, and it’s important to use their words to build trust and convert new customers.
You only need to look at G2 to find the right tech for this, but when it comes to ease of use, REVIEWS.io is a clear standout. It’s simple to set up, flexible enough to fit into your existing stack, and backed by a team that genuinely cares (seriously, their support is next-level!). What they enable you to do (collect, verify, and showcase authentic customer voices) makes them a go-to for brands that want trust to be more than just a marketing line.
From written testimonials to photo and video reviews, it helps you showcase real voices that build instant credibility. By integrating directly with tools like Shopify, Klaviyo, and Omnisend, it ensures every potential customer sees proof, not promises, right when it matters most.
Your Customers Are Your Best Marketers. Let Them Convert for You
So, now you know just how important gathering customer reviews is for building trust and getting your customers’ voices heard, let’s look at some of the tools that can help you achieve that.
Remember, your customers aren’t just leaving reviews; they’re creating some of your best-performing content. Real photos, quick unboxing clips, and short testimonial videos are the kind of proof that builds instant confidence.
The smartest founders and marketers treat this content like gold. They don’t just hide it on a “Reviews” page; they weave it throughout the entire customer journey.
Think:
UGC galleries that showcase real customers using your products in your homepage feed.
Social proof widgets that surface star ratings and review snippets right beside the “Add to Cart” button.
Video reviews that play directly on your product pages, breaking down that last bit of hesitation before checkout.
These tools turn the customer’s voice into a genuine sales engine, one that works quietly in the background, building trust, reducing hesitation, and giving every new visitor a reason to believe.
The Benefits of Leaning in to Review-based Marketing
When you start treating reviews as a growth channel, they quickly become one of your most valuable assets.
Here’s how they impact every stage of your customer journey:
They help turn proof into conversions
Every shopper hesitates before buying from a brand they don’t know yet. Reviews bridge that gap. Real stories, photos, and experiences from actual customers give potential buyers the reassurance they need to take action.
Instead of relying solely on ad copy or product claims, review-based marketing puts proof front and center, right where decisions are made. The result? Higher conversion rates without needing to increase ad spend.
They build trust that compounds
Each verified review adds another layer of credibility that future customers can see, search, and believe in. Over time, that social proof becomes part of your brand identity. After all, a public record of customer satisfaction that outlasts any campaign.
And because it’s built by your community, not your marketing team, it carries ten times the influence of any branded message.
They attract customers who come back
Reviews don’t just attract new customers, they also help you keep the ones you’ve already won. When founders actively engage with feedback, respond to reviews, and make improvements based on what customers say, they build loyalty that can’t be faked.
It turns a one-time purchase into an ongoing conversation, and that ongoing dialogue becomes the foundation for repeat sales, referrals, and advocacy.
Final Thoughts
At its core, ecommerce growth has never really been about algorithms or ad hacks; it’s always been about people trusting people.
The brands that win aren’t the ones shouting the loudest. They’re the ones giving customers a reason to trust their claims, through verified voices, real stories, and proof that feels human.
If you can turn your customer feedback into a key part of your marketing strategy, you won’t just earn more clicks, you’ll earn lasting credibility. That’s what drives sustainable growth.
And if you’re ready to make that shift, REVIEWS.io gives you everything you need to start.
Collect verified reviews.
Showcase them where they matter most.
Bring photo and video UGC into your store and your marketing stack.
All without slowing down your team.
Explore REVIEWS.io today and start turning trust into your strongest growth channel.
What’s the fastest way to boost sales from your next email campaign? Offer a discount.
It works, at least in the short term. Open rates jump, clicks surge, orders roll in.
But there’s a hidden cost. Every time you rely on a discount to make a sale, you’re quietly training your audience to wait for the next one. Over time, that chips away at your profit and your brand perception.
The smartest ecommerce brands know how to walk the line, using offers that drive excitement without eating into margins.
In this guide, we’ll unpack how to create email offers that feel irresistible but still protect your bottom line.
Why Discounts Work (and Why They’re Dangerous)
Let’s be honest, discounts are addictive.
For customers, they trigger instant gratification. The thrill of getting more for less. For brands, they deliver fast results. Inboxes light up, conversions spike, and the sales graph shoots upward.
That’s not by accident. Discounts play directly into core psychological triggers like scarcity, urgency, and reward bias. When people see a limited-time deal, their brain releases dopamine. It feels like a win. That’s why a simple “24-hour flash sale” can outperform a beautifully written product story.
But here’s the catch. That same emotional response can work against you over time.
When discounts become predictable, customers start to wait for them. They’ll abandon carts knowing a sale email is coming. They’ll skip full-price items because they’ve been trained to expect 20% off next week.
What started as a short-term sales tactic becomes a long-term habit, one that eats into your profit and erodes your brand’s perceived value.
It’s a balance problem. You need offers strong enough to motivate action, but not so frequent or aggressive that they undermine your positioning.
That’s why smart founders use discounts strategically, not as the story, but as the hook for a bigger one. They time them around product launches, new collections, or brand milestones, and they always have a plan for what happens after the sale ends.
The Long Game: What Sale Periods Are Really For
Too many brands treat discount periods as quick fixes. They see it as a way to clear stock, hit a monthly number, or win back customers who’ve gone quiet.
But the best founders know a sale is more than a short-term bump. It’s actually a moment to build something bigger.
A good sale does three things. It grabs attention, drives action, and teaches you something about your audience.
Maybe your Black Friday sale reveals which products people really care about. Maybe your “End of Summer” offer brings back lapsed customers you can now re-engage. Or maybe your anniversary event shows you what messaging tone hits hardest.
The point is, a sale isn’t just about selling. It’s about learning.
And the brands that win long-term know how to play both games. The one happening now (cash flow, conversions, excitement) and the one happening later (retention, loyalty, predictability). They think in cycles, not spikes.
The Give and Take Theory of Email Offers
So how do you keep that momentum going between sales without constantly discounting?
This is where what I like to call the ‘Give and Take’ approach comes in clutch.
“Give” emails are your relationship builders. They share something useful, inspiring, or entertaining. So that could be a story about your brand, a behind-the-scenes look at a new drop, a quick tip that helps your audience get more from your product. They build trust, and trust is what makes every future sale easier.
“Take” emails are your asks. These are the moments when you lean in and say, Hey, it’s time to buy. A product launch, a limited-time bundle, a 24-hour discount. These are the spikes of energy that drive revenue, but they only work when they’re supported by enough goodwill from your give emails.
The mistake most founders make? They take too often. Every email becomes a pitch, and over time, that drains the list. Engagement drops, unsubscribes rise, and customers tune out, not because your offer was bad, but because it felt expected.
Treat your email offers a little bit more like a healthy relationship of give and take. Give first, take later. Offer guidance before you sell. If your audience learns something or feels something in between the offers, your next “take” will land twice as hard.
How to Build Offers That Feel Generous (But Protect Margins)
Another common myth is that the most effective email offers are always the biggest discounts, but that’s not strictly true. Instead, they’re the ones that feel generous while quietly protecting your bottom line.
It’s all about perceived value. When customers believe they’re getting something special, the actual cost to you matters a lot less.
Start by rethinking what “value” means:
Bundle instead of slash. Pair complementary products and frame them as an exclusive set. That way, the customer saves, you move more inventory, and your average order value goes up.
Add, don’t subtract. Instead of cutting prices, add a bonus. That could be free shipping over a certain threshold, a free gift with purchase, or early access to a new drop.
Reward loyalty, not everyone. Your best customers shouldn’t get the same deal as a one-time buyer. Use segmentation to make loyal customers feel recognized while keeping margins tight.
Create “next time” incentives. Offers like “£10 off your next order” encourage repeat business and keep your revenue compounding over time.
Each of these strategies gives the customer a win without conditioning them to expect permanent discounts. You’re adding perceived value (exclusivity, reward, belonging) instead of subtracting margin.
Final Thoughts
Used strategically, offers are one of the most powerful tools in your marketing arsenal. They grab attention, drive urgency, and give your audience a reason to act now. But when every email leans on a discount, you’re not building a brand, you’re teaching people to wait for one.
That’s where Omnisend comes in. Built for ecommerce founders, Omnisend gives you everything you need to send smarter, not just more.
You can:
Build and automate your email flows with drag-and-drop ease
Segment customers based on purchase behavior and engagement
Test offers, incentives, and timing to see what really moves the needle
Integrate seamlessly with your store and scale without extra effort
And right now, Foundr readers get 50% off their first 3 months.
What if your email list could sell for you while you sleep?
That’s the power of email automation.
No manual broadcasts. No writing the same discount email over and over. Just smart, pre-built flows that turn browsers into buyers and buyers into loyal fans, automatically.
The best part? It doesn’t take a dev team, a giant list, or 10 hours a week to make it work. You just need to know what to send, when to send it, and how to set it up once so it runs on autopilot.
In this guide, I’ll walk you through:
The 7 essential email automations every ecommerce brand should have
What makes each one convert (without feeling robotic)
How to start small and scale fast, even if you’re short on time
Whether you’re just getting started with email marketing or you’re tired of sending one-off campaigns that don’t move the needle, this is how smart founders grow revenue without adding work to their week.
First Off – What is Email Automation?
Before we dive in, I wanted to quickly clear up what I mean by the phrase ‘email automation’.
After all, email automation isn’t just a time-saver, it’s one of the most powerful growth levers in your entire business.
Think of it like this: every time someone signs up to your list, abandons their cart, makes a purchase, or goes quiet, you have a chance to guide them toward the next step.
But most founders try to manually send emails one by one, or worse, miss these opportunities altogether!
That’s not scalable. That’s exhausting.
Automation flips that script. Instead of blasting out one-size-fits-all newsletters and hoping for clicks, automation lets you build email flows that are triggered by real customer behavior.
Someone signs up? They instantly get a welcome series that introduces your brand, offers value, and nudges them toward a purchase. They add to the cart but don’t buy? They get a perfectly timed reminder, maybe with a small incentive. Loyal customers? They get thanked, rewarded, and reminded that your brand still cares.
Open rates are higher, click rates are higher, and most importantly, conversion rates are significantly higher, especially for flows like abandoned cart, welcome series, and post-purchase follow-ups.
For time-strapped founders, that kind of efficiency is game-changing.
Instead of writing dozens of one-off emails every month, you can build just a few key automations and let them run in the background, earning while you sleep. It’s like hiring a round-the-clock sales team that never forgets to follow up, never misses a customer milestone, and never needs a day off.
The 7 Email Automations That Quietly Scale Your Sales
If email automation is your 24/7 sales engine, these are the gears that keep it running. You don’t need dozens of flows to start making an impact. You just need the right ones.
Below are seven essential automations every ecommerce brand should have. Together, they form a complete system that welcomes new subscribers, recovers lost revenue, builds trust, and reactivates dormant customers.
1. Welcome Series
Your welcome series is the handshake, the first impression, and the start of a relationship. It should trigger immediately after someone joins your list, whether through a popup, landing page, or lead magnet.
A great welcome flow isn’t just a “thanks for signing up” email. It’s a sequence (usually 3 to 5 emails) designed to introduce your brand, share your origin story, showcase your bestsellers, and deliver any promised incentive (like a discount code).
This is also the best time to build trust. Show social proof. Explain your mission. Let people know they’re in the right place.
2. Abandoned Cart
This is the highest ROI automation in your entire stack.
Cart abandonment happens constantly, whether due to distraction, second thoughts, or unexpected shipping costs. But just because someone didn’t buy doesn’t mean they’re not interested. In fact, they’re very interested. They just need a little nudge.
An abandoned cart flow sends a timely follow-up when someone adds products to their cart but doesn’t complete checkout. The best-performing sequences typically include 2–3 emails: the first within an hour (when intent is still high), and a final one 24–48 hours later, often with an added incentive like a discount or free shipping.
3. Browse Abandonment
Browse abandonment is like cart abandonment’s quieter, younger brother, but it’s just as valuable.
This flow targets users who view a product or category but leave without adding anything to their cart. Maybe they weren’t ready. Maybe they were comparing options. Either way, they were interested enough to click, which makes this a perfect re-engagement opportunity.
The email can be simple: “Still thinking about this?” along with a reminder of the product they viewed, maybe paired with customer reviews or a few similar items.
4. Post-Purchase
Most brands stop talking after the sale. That’s a mistake.
Post-purchase automation is where loyalty starts. This flow reassures your customer that they made the right decision, reduces buyer’s remorse, and sets expectations around shipping and delivery. It also offers a prime opportunity to upsell, cross-sell, or introduce them to your loyalty program.
Think: thank-you message, order summary, a follow-up with product tips or how-tos, and eventually, a gentle nudge toward their next purchase.
5. Win-Back Flow
No one wants to be ghosted—especially by someone who once cared. That’s what the win-back automation is for.
This flow targets customers who haven’t opened, clicked, or purchased in a set timeframe, usually 60 to 120 days. It’s your chance to reignite the relationship before they slip away for good.
Keep it honest and personal. Remind them what they loved about your brand. Offer an exclusive discount, ask for feedback, or give them a reason to come back. Even a simple “We miss you” can be enough to drive action.
6. Review Request
Social proof fuels ecommerce. Your happy customers are your best marketers—if you give them the chance.
This flow triggers a few days after a product is delivered, asking the customer to leave a review. You can make it easy with a direct link, offer a small reward (like 10% off their next order), and showcase examples of other customer reviews to set the tone.
7. Birthday or Anniversary
This one’s optional, but incredibly powerful.
Celebrating a customer’s birthday, signup anniversary, or even first-purchase milestone adds a personal touch that builds brand loyalty. It reminds them they’re more than just a transaction.
Whether it’s a one-time discount, a surprise gift, or early access to a new product, these milestone-based emails perform incredibly well, not just because of the offer, but because of the timing and emotional connection.
Don’t Set and Forget
Once those core flows are live, the real work begins: making them better.
The brands seeing the biggest returns from automation don’t stop at setup. They test, tweak, and improve constantly, because even a 2% lift in open rate or a 5% bump in conversion, when scaled across hundreds or thousands of sends, adds up fast.
Start simple. Look at how each flow performs. If your abandoned cart emails get opened but not clicked, test the CTA or add a review section. If your welcome series trails off after email #2, try changing the order or cutting it shorter.
Focus on one variable at a time: subject lines, timing, CTA copy, and offer format. Use a basic A/B test or the 20/20/60 split to see what actually moves the needle.
And don’t forget to check your timing. A cart email sent after one hour might be too soon. A second follow-up with a small incentive at 24 hours? That might seal the deal.
You don’t need to overhaul your flows every week. Just revisit them quarterly.
Final Thoughts
Email automation isn’t about doing less; it’s about doing it smarter.
With just a handful of well-built flows, you can turn casual visitors into loyal customers, recover abandoned revenue, and build brand trust that compounds, all while you focus on the bigger picture.
You don’t need a massive list. You don’t need to write 100 emails a week. You just need the right strategy, the right flows, and the right tool to bring it all together.
That’s where Omnisend comes in.
Built for ecommerce founders, Omnisend gives you everything you need to automate smarter:
That’s where the real money (and loyalty) is made.
Your welcome series is the first impression of your brand at scale. It sets the tone, builds trust, and guides a new subscriber toward becoming a paying customer.
Done right, it’s one of the highest-performing flows in your entire email strategy.
In this guide, I’ll show you how to build the perfect 3–5 part welcome series that not only introduces your brand, but builds long-term loyalty and revenue.
Whether you’re launching your first flow or optimizing an underperforming one, this is how smart founders turn signups into superfans.
Short on time? Here are the key takeaways
Info
Why Your Welcome Series Matters More Than You Think
You only get one shot at a first impression. In email marketing, that moment is your welcome series.
And it matters. A lot.
According to GetResponse, welcome emails have an average open rate of 83.63%, compared to just 19% for typical promotional emails. That makes them the most opened emails you’ll ever send.
Yet most brands blow this opportunity with a generic “thanks for signing up” message that does nothing to build trust, tell a story, or encourage a next step.
Here’s why a proper welcome series is a growth asset, not a formality:
High intent, high attention: Your new subscriber just raised their hand and said, “I want to hear from you.” The next few emails either validate that decision—or make them regret it.
Sets the tone for your brand: The welcome series is your chance to show personality, build credibility, and differentiate from the dozens of other brands crowding their inbox.
Drives faster first purchases: A structured welcome flow that educates and incentivizes often converts first-time buyers within 24–72 hours.
Builds long-term loyalty: You’re not just after one sale. You want to create a relationship. That starts by showing your brand understands, supports, and serves your customer, not just sells to them.
Think of your welcome series as onboarding for your brand. The better the experience, the more likely they are to stick around and come back.
The best part? Once it’s built, it runs on autopilot, welcoming every new subscriber like your best customer, 24/7.
The Anatomy of the Perfect 5-Part Welcome Series
This isn’t a random sequence. It’s a tested, high-converting structure designed to build trust, drive early sales, and turn new subscribers into loyal fans.
Whether you’re running a DTC brand, a digital product store, or a service-based business, this 5-part flow can be adapted to fit your goals.
Email 1: The Welcome and What to Expect
Timing: Immediately after signup
Goal: Confirm subscription, deliver any promised incentive, and set expectations
What to include:
A warm, on-brand welcome message
Delivery of discount code, lead magnet, or freebie
Clear summary of what’s coming next (how often you’ll email, what type of content)
Optional soft CTA to browse or follow on socials
Pro Tip: Use personalization here. First name, product interest, or “Hey, welcome to the crew” tone. The goal is human, not salesy.
Email 2: The Founder Story or Brand Mission
Timing: 1–2 days after Email 1
Goal: Build emotional connection and brand affinity
What to include:
Short, punchy founder origin story or brand mission (not a novel)
High-quality founder photo or intro video
Relatable messaging around shared values (“We started this because we were tired of X…”)
Optional CTA to “Learn more,” “See what we stand for,” or shop a curated category
Why this matters: People buy from brands they believe in. This is where you make them feel like they’re part of something bigger.
Email 3: Highlight Your Bestsellers or Categories
Timing: 1–2 days after Email 2
Goal: Showcase products they’re most likely to buy
What to include:
2–4 high-performing products or categories
Customer favorites, “as seen on,” or trending picks
Short testimonials or social proof (if available)
CTA to “Explore” or “Shop Now”
Optional: If you’re using segmentation, tailor this email based on what they browsed or how they signed up.
Email 4: Build Trust With Reviews or UGC
Timing: 2–3 days after Email 3
Goal: Reinforce credibility and reduce purchase hesitation
What to include:
Star reviews, quotes, or customer photos
“Real stories from real customers” approach
Option to include before/after content or influencer shoutouts
Soft CTA to view the product or see the collection
Trigger: People trust people. This email creates FOMO in the best way.
Email 5: The Nudge (Offer and Urgency)
Timing: 2–3 days after Email 4
Goal: Push toward first purchase
What to include:
Reminder of welcome discount or first-purchase incentive
Deadline or urgency element (“expires in 48 hours”)
Reassurance copy (easy returns, fast shipping, 1000+ 5-star reviews)
Strong, clear CTA
Bonus: You can use this final email to invite them into a loyalty program, VIP list, or referral incentive. Keep the relationship going.
What Makes a Welcome Series Convert?
A welcome series isn’t just a checklist of emails; it’s a psychological journey. If you want your sequence to drive action and loyalty, you need to hit the right emotional triggers, at the right time, in the right way.
Here’s what separates a high-converting welcome flow from one that gets ignored.
Timing is everything: The first email needs to land within seconds (not hours) of someone signing up. Why? Because intent fades fast.
Design for mobile first: Over 60% of ecommerce emails are opened on a mobile device. If your welcome series isn’t mobile-friendly, you’re already losing.
Clarity beats cleverness: Your subscriber just opted in. Don’t confuse them with cute wordplay or 9-button menus.
Use emotion to build connection: People don’t fall in love with products, they connect with stories. Inject emotion where it counts:
Social Proof over self-promotion: You’re not the hero, your customer is.
Consistency builds trust: Too many brands fire off one welcome email, then disappear for weeks. That silence breaks momentum and erodes trust.
Final Thoughts
Your welcome series isn’t just about saying hi. It’s your one shot to make a lasting impression. Nail those first few emails, and you don’t just get a sale… you start building a relationship.
The best part? Once it’s live, your welcome flow works in the background, greeting every new subscriber, telling your story, and driving revenue while you sleep.
But to make it work, you need the right tools.
That’s where Omnisend comes in.
Built specifically for ecommerce founders, Omnisend makes it effortless to:
Build automated welcome sequences
Segment your list based on behavior
A/B test your emails for better performance
Connect with your audience, without tech headaches
Foundr readers get 50% off their first 3 months with code FOUNDR50.
There’s a common yet very important saying in digital marketing.
What worked yesterday won’t always work tomorrow.
Attention spans shift, inboxes get noisier, and what you think is a great subject line means nothing if your audience doesn’t agree. That’s why A/B testing isn’t just a “nice to have”, it’s a non-negotiable.
Smart entrepreneurs don’t rely on hunches. They test everything: subject lines, CTAs, send times, even who the email appears to come from.
Why? Because small wins compound. A 5% lift in open rates here, a 10% bump in clicks there, suddenly your same email list is generating 30% more revenue, without spending a dollar more on growth.
In this article, I’ll break down why you should always have at least one test running, the high-impact elements worth experimenting with, and how to do it without burning time or getting lost in the data.
Whether you’re scaling your ecommerce brand or optimizing a lean SaaS funnel, these tactics will help you get more out of your existing audience.
Short on time? Here are the key takeaways
A/B testing is non-negotiable if you want to increase opens, clicks, and conversions without growing your list.
Always test high-impact elements like subject lines, CTAs, send times, and sender names. Small tweaks can lead to big results.
Only test one variable at a time so you know what’s actually driving performance.
The right platform makes it easy.Omnisend helps you automate, segment, and A/B test faster, with no clunky tech stack.
Why A/B Testing Isn’t Optional Anymore
Most founders obsess over growth, but often the real opportunity is right in front of them: conversion optimization.
If you’ve built even a small email list, A/B testing is how you unlock consistent gains, without growing your list or budget.
That means triggered flows like welcome messages and abandoned cart emails are massively more efficient at turning opens into sales, but only when they have been optimized through AB testing.
Omnisend also confirms personalized subject lines boost open rates by up to 26%, especially when paired with segmentation and automation.
What You Should Be Testing
A/B testing isn’t just about finding “better” subject lines or button colors, it’s about deeply understanding your audience so you can serve them the right message, at the right time, in the right way.
Here are the high-leverage elements every founder should be testing regularly:
Subject Lines
Goal: Improve open rates
Why it matters: If your email doesn’t get opened, nothing inside it matters.
What to test:
Curiosity vs. Clarity (“You won’t believe this…” vs. “Your 15% discount ends today”)
Personalization (first name, location, or purchase behavior)
Emojis vs. plain text
Urgency and scarcity language
CTAs (Call-to-Action)
Goal: Increase click-throughs
Why it matters: This is where opens become actions, like clicks, purchases, signups.
What to test:
Button copy: “Shop Now” vs “Claim Your Offer”
Button vs. hyperlinked text
CTA placement: top, middle, or bottom
Number of CTAs per email (single vs. multiple offers)
Send Time and Frequency
Goal: Maximize visibility and engagement
Why it matters: Even the best content gets ignored if sent at the wrong time.
What to test:
Weekdays vs. weekends
Early morning vs. afternoon vs. evening
Time zone segmentation
Frequency: daily, weekly, biweekly
Sender Name & Preheader Text
Goal: Boost trust and curiosity
Why it matters: The “from” field and preheader often influence opens more than the subject line.
What to test:
Sender name: brand vs. personal (“Acme” vs. “Sarah from Acme”)
Preheader style: benefit-driven, curiosity-based, or instructional
Pairings: How subject + preheader work together
Audience Segments
Goal: Boost relevance and conversions
Why it matters: Blanket emails don’t convert. Micro-targeted ones do.
What to test:
First-time customers vs. loyal customers
High spenders vs. inactive users
Product category affinity (e.g. men’s vs. women’s items)
Cart abandoners vs. browsers
Why There Should Always Be One Test Running
Testing isn’t a one-off tactic; it’s a system. The best-performing brands don’t just test when they’re stuck; they make testing part of their everyday process. Here’s why that mindset matters, and how to bake it into your workflow.
Your audience is always changing
People don’t open, click, or buy the same way forever. Preferences shift based on seasonality, inbox fatigue, competitive offers, and even economic conditions. What crushed it last month might fall flat today. A/B testing helps you stay in sync with your audience.
Example: A subject line that wins in July (“Stay cool with this 1-day offer”) might flop in October when priorities have shifted. Testing gives you real-time insight into what’s actually resonating.
Test small, win big
Testing doesn’t require huge budgets or dev-heavy funnels. You can get statistically relevant results with:
An email list as small as 1,000, using a 50/50 split
Testing just one variable (e.g. subject line) per send
Running the test until at least 25–30% of your total list has engaged
Small tweaks lead to big outcomes.
Testing builds intelligence, not just results
Every test gives you data you can reuse across emails, ads, landing pages, and beyond.
Learning that “curiosity-based subject lines” outperform benefit-driven ones for your audience? That applies everywhere. This is how small brands move fast and punch above their weight.
How to Run a Smart A/B Test Without Wasting Time
A/B testing only works if it’s set up right. Otherwise, you’re just comparing guesses. Here’s a simple, repeatable framework to follow every time:
1. Start with a hypothesis
Don’t test randomly. Know what you’re trying to learn.
Bad: “Let’s try a red button.”
Good: “We believe a benefit-driven CTA (‘Get My Discount’) will increase clicks by 10% over a generic one (‘Learn More’).”
2. Test one variable at a time
To know what caused the result, isolate a single change: Subject line CTA copy Send time ✘ Subject line, CTA, and design (you won’t know what moved the needle)
Avoid false positives. Most platforms (like Omnisend) recommend testing with at least 1,000 recipients per version to get meaningful results.
If your list is small, consider a 20/20/60 split:
20% see Version A, 20% see Version B, and the winning version goes to the remaining 60%.
5. Document and apply learnings
What worked? What didn’t? Why?
Track every test and result. Over time, this becomes your competitive advantage, a private library of what your audience actually responds to.
Final Word
You don’t need to overhaul your entire marketing strategy to get better results. You just need to test one thing consistently, and with intention.
Whether it’s your subject line, CTA, or timing, each small experiment brings you closer to what actually works for your audience.
That’s where Omnisend makes a difference. Built for ecommerce brands that move fast, it lets you automate smarter flows, segment with ease, and optimize every send, without juggling multiple tools or workflows.
The subject line sounds like a corporate announcement. The body reads like a blog post with a call to action duct-taped to the bottom.
And the CTA? Something like “Check it out!” (No thanks.)
The truth is: most marketing emails get ignored. Not because email is dead, but because the writing is.
That’s good news for you. Because writing emails your audience actually wants to read isn’t about being a wordsmith. It’s about knowing what grabs attention, what holds it, and what gets people to click without feeling like they’ve been sold to.
In this guide, I’m pulling back the curtain on the email strategies used by successful creators, ecommerce brands, and consultants who turn inboxes into income streams.
Whether you’re sending newsletters, launch emails, or “just checking in” messages, this article will help you stop second-guessing your copy and start sending emails people look forward to.
Short on time? Here are the key takeaways
Structure matters: Use proven email copywriting frameworks like Story–Lesson–Offer or PAS to keep your message clear, engaging, and conversion-ready.
Write for your reader, not your brand: Ditch the “we’re excited to announce” intros. Focus on what your audience cares about and how you can help them, fast.
Your subject line is everything: If they don’t open, they don’t read. Test curiosity, value, and specificity-driven subject lines and don’t forget the preheader.
What Makes People Open (and Read) Your Emails?
Writing emails that get opened (and actually read) starts with one uncomfortable truth.
Nobody cares about your email.
At least, not at first.
People don’t open emails because you sent them. They open them because there’s something in it for them, like a benefit, a hook, or a reason to be curious.
Here’s how to give them that reason.
Email isn’t a mini blog post
You’re not writing a masterpiece. You’re writing a moment.
Long paragraphs, big intros, and “In today’s email, we’ll discuss…” intros? Skip it. People scan.
You have maybe five seconds to hook them before they swipe away, so don’t waste valuable digital real estate on content that doesn’t get to the point!
Reader-first vs brand-first copy
Picture this: You’re at a party, and someone walks up and immediately starts listing all their accomplishments. No context, no question, no interest in you. Just… “me, me, me.”
That’s how most emails sound.
If your email starts with “We’re excited to share…” or “Our latest feature…” you’ve already lost them.
The fix? Flip the lens.
Make the reader the hero of the story: their pain point, their curiosity, their goal. Speak directly to that.
Instead of “We’ve launched a new course on productivity.” Try “Still wasting hours on to-do lists that don’t actually get done? Here’s a fix that works.”
Know your email’s job
Not every email needs to sell.
In fact, this approach is one of tne of the fastest ways to lose subscribers is treating every message like a pitch.
Smart email marketers understand that every email serves a purpose. Before you write a single word, ask yourself:
Is this email meant to build trust?
Is it educating?
Is it promoting something?
Is it just showing up and reminding them you’re human?
Trying to do all of that in one email? You’ll confuse the reader, and a confused reader doesn’t click.
Here’s a simple framework:
Email Type
Goal
What It Sounds Like
Nurture
Build trust and affinity
“Here’s a lesson I learned the hard way so you don’t have to.”
Educational
Deliver value
“3 ways to fix [common problem] starting today.”
Sales/Promotional
Drive action
“Spots are filling, here’s how to grab yours.”
Relationship
Start conversations
“Got a quick question for you…”
When you get clear on the why behind your email, the tone, CTA, and structure fall into place naturally. You stop overexplaining. You start writing like someone with a mission, not just an Omnisend login.
And that’s when people start reading all the way to the bottom.
Proven Copywriting Frameworks for Emails
Here are three battle-tested frameworks that work especially well in email, and how to adapt them to your style.
The “story – lesson – offer” method
Best for: Nurture emails, launches, newsletters
This one’s gold for creators and service pros who want to connect before they convert.
Break it down:
Story: A real, relatable moment. Something that happened to you or a client.
Lesson: What it taught you, and why it matters to your reader.
Offer: A natural segue into your CTA (download, reply, book, buy, etc.)
Example:
“Last week, I almost missed a deadline because I was so deep in busywork. Sound familiar? Here’s how I fixed it with one 10-minute tweak I now use daily. If you want the full system, it’s inside this week’s workshop.”
This approach builds trust fast because it feels like a conversation, not a pitch.
PAS: Problem – agitation – solution
Best for: Short, punchy promo emails
Simple. Powerful. And when done right, wildly effective.
Problem: Name the pain. Be specific.
Agitation: Twist the knife a little (not too much, this isn’t clickbait).
Solution: Show how your product/service/idea is the fix.
Example:
“Still hitting snooze five times before dragging yourself into the day? That 3 a.m. scroll habit might be why. Here’s a better morning routine, one that starts the night before.”
PAS is all about empathy. You’re not selling a solution. They’re relieved to find it.
Proof: Show a testimonial, stat, or quick case study.
Push: What’s the next step?
Pick one structure, tailor it to your voice, and write like you’re talking to one person, not your entire list.
How to Write Subject Lines That Don’t Get Ignored
You’ve written a killer email. It’s helpful, clear, and the CTA sings.
But none of it matters if no one opens it.
Subject lines are your first impression. And in a sea of inbox noise, you’ve got one shot to stand out, not by being gimmicky, but by being genuinely worth the click.
The anatomy of a great subject line
A strong subject line usually checks one or more of these boxes:
Sparks curiosity
Offers clear value
Feels personal or emotionally resonant
Creates urgency (but not fake FOMO)
Sounds like it came from a person, not a marketing department
Here’s what that looks like in real life:
Type
Example
Curiosity
“This email isn’t for everyone…”
Specificity
“How I doubled my open rate in 7 days (with one tweak)”
Cliffhanger
“The lesson that nearly cost me $12K”
Question
“Still stuck on what to send your list this week?”
Urgency
“Enrollment closes tonight (and won’t reopen this year)”
Don’t sleep on preheader text
If the subject line is the headline, the preheader is the sneak peek. It’s your chance to reinforce the hook or add context.
For example:
Subject: “Why I stopped sending weekly emails”
Preheader: “(And what happened to my sales after I did)”
This is prime real estate, don’t waste it on “View this email in your browser.”
Keep testing (but test the right things)
A/B testing your subject lines? Good. But don’t just swap a word or throw in an emoji and call it a day. Test types, not just tweaks:
Curiosity vs. clarity
Short vs. descriptive
Emotional vs. benefit-driven
And make sure you track more than opens. High open rates with low click-throughs? That subject line might be clickbait in disguise.
You just need the right platform behind you, and that’s where Omnisend shines.
Built with e-commerce in mind, Omnisend makes it incredibly simple to send smarter emails. Segment your list, automate your flows, and drive real revenue without bouncing between five different tools.
From welcome sequences to abandoned cart nudges to VIP exclusives, it’s all there. Easy to build. Easy to scale.
Foundr readers get 50% off their first 3 months with code FOUNDR50.
Start sending better emails (and finally watch them convert).
Think AI is only for Silicon Valley engineers and hoodie-wearing coders?
Think again.
Artificial intelligence is no longer locked behind walls of complicated code or reserved for billion-dollar tech startups. Today, it’s available to anyone with a laptop or mobile phone, a solid idea, and the willingness to experiment, even if you’ve never written a single line of code.
From writing emails to building websites to analyzing customer data, AI is quickly becoming the ultimate co-founder.
And the best part? You don’t need a computer science degree to use it.
In this guide, I’ll break down exactly how you (yes, you!) can start using AI in your business right now. Whether you’re a solopreneur building your first MVP or a founder looking to scale smarter, I’ll walk you through time-saving tactics and prove AI isn’t just the future, it’s the advantage founders need today.
Short on time? Here are the key takeaways
Info
Isn’t AI Too ‘Techy’ For Some Founders?
If you’ve ever caught yourself saying, “I’d use AI, but I’m not technical,” you’re not alone. But here’s the truth: being non-technical is no longer a barrier.
In fact, it’s an advantage so long as you play it right.
Because you don’t need to know how to build AI or become an AI content expert, you just need to know how to use it strategically.
Think of AI like a team member. It’s not perfect, it needs direction, and it won’t magically fix a broken business model.
But with the right prompts and tools, it can handle tasks that used to take hours in just a few clicks. For all the entrepreneurs currently reading this, I know that improved productivity and efficiency are music to your incredibly busy ears!
Your role as a founder isn’t to dive into backend code or train neural networks. Your job is to be the architect, to understand the big picture and use AI tools as building blocks.
The good news? You already have the skills to do this. Founders are creative problem solvers by nature. AI just gives you more leverage.
Here are a few examples:
Brainstorming new business ideas
Use ChatGPT to simulate customer personas and test value propositions. For example, if I were building a company in the fitness apparel space, I could get this information with a prompt like this:
I’m starting a fitness apparel company, focusing on providing consumers with great quality clothing that is built to last and keep up with their exercise habits. Brands I look up to in the space include Nike, Adidas, Under Armour, and GymShark. Using that information, please can you outline three main target audiences I should be looking at, including their goals, pain points, and the best platforms to reach them on.
Here’s the result:
Content design
Where you once needed the support of a designer, you can now use various tools to help produce product mockups, social content, and even your brand logo. Using the example above, I asked ChatGPT to mock up some logo examples, based on my favorite brands.
Mock up a logo that would match this brand’s goal, taking into account the brands I look up to
Sure, it might not be perfect, but it’s a strong starting point and can be improved with more detailed prompting.
Customer insights
For better customer insights, you can feed your survey responses into an AI model to pull out patterns without digging through spreadsheets, saving you countless hours, improving your brand’s knowledge and also laying the foundations for excellent future content.
Prompt Engineering: The New Skill Every Founder Must Master
If AI is your new team member, prompts are your instructions.
You don’t need to be a developer, but you do need to know how to talk to AI tools in a way that gets results. That’s where prompt engineering comes in.
At its core, a prompt is just a well-worded request. But when done right, it can unlock insanely powerful outputs (think business plans, investor emails, product copy, or even customer support replies in your brand voice).
And the best part?
You already do this every day. If you’ve ever written a brief for a freelancer, sent a detailed email, or jotted down a task in a project management app, you’ve written a prompt.
What makes a great prompt?
Here’s a simple formula that works almost every time:
Role + Task + Context + Style + Format
For example:
“You are a marketing strategist [Role]. Write a 3-part welcome email sequence for a new fitness app [Task] targeting women 25–35 who want short home workouts. [Context] Keep the tone friendly and motivating. [Style] Each email should include a CTA.[Format] ”
That one prompt could save you days of copywriting or hundreds in freelancer costs.
Founders are already using prompts like these:
Market Research:“Summarize the top 5 pain points for solopreneurs trying to launch an online course.”
Sales Emails:“Write a follow-up email for a cold outreach campaign where the lead clicked the link but didn’t reply.”
Product Validation:“List 10 potential objections a user might have before signing up for a subscription-based productivity app.”
Customer Service:“Respond to a customer asking for a refund due to a delayed shipment, in a polite but firm tone.”
Pro tip: Create a prompt library
As your business grows, save your best prompts in a Notion doc or Google Sheet. You’ll build a personal playbook that you can reuse or hand off to a virtual assistant (VA) or team member later.
Avoiding Pitfalls: What Not to Automate (Yet)
AI is powerful, but it’s not perfect.
When you start using AI more regularly, it’s easy to fall into the trap of overreliance.
Yes, it can write your emails, summarize your meetings, and help you build a landing page in an afternoon.
But just because you can automate something doesn’t always mean you should, especially if it comes at the cost of clarity, trust, or connection.
As a founder, you need to know where to draw the line.
Pitfall #1: Automating too early
Before you hand off tasks to AI, ensure you’ve validated the process or message first.
For example, don’t automate your entire cold email outreach before you’ve tested which subject lines get replies.
Pitfall #2: Replacing the human touch in high-stakes moments
Your first few customer interactions? They should feel personal.
Early investor outreach? Customize every message.
Negative feedback or refund requests? That’s where real empathy counts.
AI can help draft, but don’t let it become a wall between you and your users.
Pitfall #3: Blind trust in AI outputs
AI is confident, even when it’s wrong (which is far too often!). It might quote fake data, invent case studies, or misunderstand the tone if your prompt isn’t clear.
I had a genuine interaction with ChatGPT yesterday where I asked it for a quote about love from one of my favourite book series, The Thursday Murder Club by Richard Osman. ChatGPT confidently gave me an answer, my fiancé found it so wholesome she shed a tear, only for us to discover that it was completely made up and not in any of the four books!
Run outputs through plagiarism tools (especially if you’re publishing content)
Sanity-check AI recommendations with real-world logic
Pitfall #4: Losing your brand voice
AI tools like ChatGPT are great at “sounding professional”, but they’re not you. If everything you publish sounds like a generic LinkedIn post, you risk blending in with everyone else using the same tools.
Make AI Your Competitive Edge
The most successful founders aren’t the ones who know how to code; they’re the ones who know how to adapt.
You don’t need to become an AI expert. You simply need to understand how to apply it to your business more effectively, efficiently, and creatively than the next person. That’s your edge.
Currently, most entrepreneurs are either overwhelmed by AI or ignoring it altogether. That gives you a massive opportunity: to become the founder who knows how to think like a strategist and execute like a team of ten, all with smart tools and a few sharp prompts.
AI won’t write your vision. It won’t build your network. It won’t hustle on your behalf.
But it will help you:
Launch products faster
Market smarter
Run leaner
Learn faster than your competition
And it’s not just about saving time. It’s about buying back your focus so that you can stay in your zone of genius as a founder.
Get the AI Edge Your Startup Needs for Just $1
Ready to start using AI to work smarter, move faster, and scale without the overwhelm?
If you’re launching a business in 2025 and a sustainable business model isn’t built in from day one, you’re already behind.
Today’s customers demand more than great products. They want values-aligned brands they can believe in. Investors are pouring capital into climate-positive ventures. And the most forward-thinking founders are proving you don’t have to sacrifice profit for purpose.
But here’s the kicker: building a sustainable business isn’t about slapping a green label on your packaging or offsetting your carbon footprint after the fact.
In this guide, we’ll break down how to design a business that is both profitable and future-proof, from your very first customer to long-term scale.
Whether you’re bootstrapping your way to freedom or pitching a mission-driven startup to VCs, this is your blueprint for building smarter, leaner, and greener.
Let’s get into it.
Redefining Sustainability for Modern Founders
Forget the outdated idea that sustainability is just a “nice-to-have” or a luxury reserved for large corporations. In 2025, sustainability is a strategy, and founders who integrate it early are building a competitive edge from day one.
So, what does sustainability really mean in a startup context?
At its core, sustainability isn’t just about reducing harm; it’s about creating value that lasts. That means:
Financial sustainability – building a model that can survive lean months, economic shifts, and scale smartly.
Environmental sustainability – reducing your footprint, managing waste, and designing products or services with the planet in mind.
Social sustainability – treating people (customers, employees, suppliers) as stakeholders, not just transactions.
Why founders can’t afford to ignore it:
Consumers want brands to help them live more sustainably.
Regulations are tightening globally on emissions, waste, and ethical sourcing.
Investors are prioritizing ESG metrics when evaluating early-stage ventures.
If you’re still building your business model, now is the perfect moment to map your value creation against impact.
Founders who do this not only de-risk their ventures; they also open new doors, including loyalty, press, partnerships, and often, better margins.
Sustainability is no longer a buzzword. It’s a blueprint for a resilient, modern business.
Choosing the Right Business Model Framework
Before you start building products, hiring talent, or pitching investors, you need to make one decision that will shape everything else.
Your business model framework.
Why? Because not every model scales well with sustainability in mind. And not every sustainable idea is financially viable without the right monetization strategy baked in.
Your two-lens filter
When choosing a business model in 2025, founders should evaluate ideas through two lenses:
Scalability – Can this model grow without requiring exponentially more capital, time, or emissions?
Sustainability – Does this model inherently reduce waste, extend lifecycle value, or contribute to social impact?
Common business models that align well
Model Type
Why It Works for Sustainability
Direct-to-Consumer (DTC)
Greater control over the supply chain and materials, faster feedback loops for reducing waste.
Subscription / Membership
Encourages long-term customer relationships and predictable revenue; great for circular products.
Productized Services
Minimal environmental overhead, scalable, and efficient.
Built specifically to reduce or reverse environmental impact.
Design for Profit and Purpose
Building a sustainable business isn’t just about doing good, it’s about doing good business. The most successful founders in 2025 are designing business models where purpose is a growth engine, not a constraint.
Let’s break that down.
Start with your value proposition
Your value prop isn’t just “what you do”, it’s why it matters and who it’s built for. In a sustainable business model, this means answering:
What problem are you solving without creating new ones (e.g., waste, overconsumption)?
How does your product or service create long-term value for the customer and the planet?
Would people miss your product if it disappeared? That’s product-market-purpose fit.
Pick your partners
Choose vendors who align with your mission, local, renewable, or ethical. This not only reduces your environmental impact but also builds trust with conscious consumers.
The product lifecycle
Can your product be reused, refilled, repaired, or recycled? Brands like Patagonia and Fairphone built loyalty by designing products people keep, not toss.
Your revenue model
Your revenue model matters too. Consider moving away from endless one-time transactions. Subscription models or rental systems can create more predictable income and reduce overproduction.
Build community, not just a customer base
Let your audience become part of the mission, whether that’s through education, co-creation, or even user-led advocacy. Purpose-driven brands win when their customers feel like stakeholders, not just buyers.
Building a Circular or Regenerative Value Chain
The traditional “take-make-waste” business model is broken, and in 2025, founders who build circular systems are not only reducing harm, they’re unlocking entirely new revenue opportunities.
A circular value chain is designed to keep resources in use for as long as possible. Instead of creating products destined for landfills, you create systems where materials, components, or products are reused, repaired, or returned into the loop.
Here’s what that looks like:
Reuse: Designing durable products that can be repurposed or redistributed (think: secondhand, refurbished).
Repair: Enabling customers to extend the life of your product, offering repair services, spare parts, or how-to content.
Resell: Launching your own resale marketplace or partnering with one.
Regenerative vs. sustainable
If sustainability is about doing less harm, regeneration is about doing more good.
Regenerative brands build supply chains that restore ecosystems, strengthen communities, and increase biodiversity.
This might look like:
Partnering with farms that use regenerative agriculture (e.g., improving soil health, carbon drawdown).
Funding reforestation, clean water access, or education as part of your product’s lifecycle.
Designing product models that directly improve the environment or community they interact with.
How to start building a circular system:
Map your waste: Where are you leaking time, money, or materials? Can those be reused or recovered?
Talk to your suppliers: Are there recycled or upcycled inputs you could switch to?
Design for durability: What if your product were built to last 5x longer?
Create an incentive loop: Offer customers discounts, credit, or perks for returning used goods or packaging.
Circular models aren’t just better for the planet, they’re sticky, defensible, and increasingly expected. If you can close the loop on value, you create something bigger than a transaction: you build trust, repeat business, and long-term growth.
Marketing Your Mission Without Greenwashing
You can build the most sustainable business in the world, but if you can’t communicate it authentically, you’ll lose trust faster than you gain traction.
In 2025, consumers and regulators are calling out greenwashing. They’re not interested in vague claims like “eco-friendly” or “natural.” They want proof, specificity, and a clear sense of why your sustainability efforts matter.
What greenwashing looks like today
Using buzzwords without backing them up (e.g. “green,” “clean,” “planet-friendly”)
Highlighting one sustainable action while ignoring a harmful core process
Overstating the impact or using misleading imagery
Lack of transparency in sourcing, operations, or carbon offsets
What to do instead
Be specific: Say, “Made from 90% post-consumer recycled plastic” Not “Eco-conscious packaging”
Be transparent: Share your wins and your work-in-progress. Customers respect brands that admit what they’re still working on.
Show the data: Use certifications (like B Corp, Fair Trade, CarbonNeutral), LCA reports, or emissions reduction targets.
Make it relatable: Show the human, environmental, or emotional impact of your efforts. Turn your sustainability into a brand narrative, not just a compliance report.
Educate, don’t preach: Empower your audience with tools, tips, or ways they can join your mission. Make it easy for them to care and act.
Final Thoughts
Building a sustainable business model isn’t a side project. It’s the foundation of long-term success in 2025 and beyond. But strategy alone isn’t enough.
If you’re serious about launching or scaling a brand that’s profitable and purpose-driven, you need the right tools, tactics, and mentorship.
Ever find yourself spending hours crafting the perfect email, only to have it ignored by most of your list?
You’re not alone.
With inboxes more crowded than ever and customers expecting tailored content, the old “spray and pray” email strategy just doesn’t cut it anymore. That’s where audience segmentation comes in, arguably the most underrated tool in your email marketing arsenal.
The importance of audience segmentation cannot be understated. At its core, audience segmentation means breaking your email list into smaller, targeted groups based on traits like behavior, interests, or buying stage.
The result? Your messages actually feel relevant, and that’s what drives opens, clicks, and conversions.
In this guide, we’ll unpack why segmentation matters more than ever, how to get started (even if you’re not a data geek), and how smart founders are using it to build stronger relationships and boost revenue, one email at a time.
Short on time? Here are the key takeaways
Audience segmentation means grouping your email list by shared traits or behaviors, so you can send more relevant, higher-converting messages.
Generic, one-size-fits-all emails often get ignored. Segmentation boosts engagement, builds trust, and increases conversions.
Start with five simple segments: new subscribers, past purchasers, cart abandoners, inactive subscribers, and VIP customers.
Use behavior-based triggers (like product views or clicks) to place subscribers into the right segments automatically.
What Is Audience Segmentation (and Why It’s a Game-Changer)?
At a glance, audience segmentation sounds technical. But it’s really just a fancy way of saying: Send the right message to the right people at the right time.
Instead of blasting one email to your entire list, segmentation lets you group subscribers based on things like:
What they’ve bought (or haven’t bought yet)
How often they open your emails
Where they live or what they’re interested in
Imagine walking into a store where the clerk already knows your favorite products and what you looked at last time. That’s the experience audience segmentation creates in the inbox, and why it drives better results.
And the results speak volumes. According to Omnisend’s 2025 report, automated emails (which often utilize segmentation) achieved an impressive 40.55% open rate, significantly higher than the average open rate of 26.6% across all industries.
Why Generic Emails Are Costing You (And Your Brand)
It’s tempting to think that more emails = more sales.
However, if you continue to send the same message to every subscriber, you may be doing more harm than good.
Today’s consumers expect personalization. They want emails that feel like they were written for them, not for your entire list.
When your emails miss that mark, people tune out.
Or worse, unsubscribe.
Here’s what happens when you ignore segmentation:
Your open rates drop because your content doesn’t match your audience’s interests.
Your click-through rates flatline because the CTA feels irrelevant.
Your brand reputation suffers, especially if people feel like you don’t “get” them.
Put simply, sending the wrong message to the wrong person costs you conversions. For early-stage founders, every sale counts.
The 5 Types of Audience Segments You Should Be Using
So now you know that sending the same email to everyone is costing you opens, clicks, and real revenue.
The good news?
You don’t need complex data or advanced tools to start segmenting. Just a few smart, simple groupings can dramatically improve your email performance.
These people are brand new to your world. Don’t hit them with a sales pitch right away; use this window to build trust and make a strong first impression.
Imagine you run an online tea brand. When someone signs up, you can easily set up a three-part welcome series that shares your founder’s story, how to brew the perfect cup, and offers a discount on their first order.
Past purchasers
They’ve already bought from you once. Now’s the time to turn that one-time buyer into a repeat customer by showing them what’s next.
Let’s pretend a customer bought a yoga mat from your store. A week later, you should send a follow-up email featuring resistance bands, foam rollers, and a video series on recovery routines, adding post-purchase validation and value, while also upselling them other products you sell.
Cart abandoners
These users came close to making a purchase, but didn’t. They’re clearly interested, and a well-timed reminder could be all they need. For example, someone added a handmade leather wallet to their cart but didn’t complete the checkout process.
A day later, you send an email that says, “Still thinking about it?” with a photo of the wallet and a free shipping offer.
Inactive subscribers
These are people who haven’t opened or clicked your emails in a while. Rather than ignore them or delete them outright, try to win them back with a re-engagement campaign.
For example, if you ran a skincare brand, and some subscribers have gone cold, you could send a message with the subject line: “Still into self-care?” and highlight new product drops or a limited-time promo just for them.
VIP customers
These are your most engaged and valuable customers, also known as those who open every email, make frequent purchases, or spend a significant amount. Treat them like insiders.
Let’s say you sell digital courses. For VIPs who have taken multiple trainings, consider sending them early access to your next launch or inviting them to a private Q&A session with the instructor.
Tools and Tactics to Start Segmenting Today
Knowing who your audience is doesn’t help much unless you can act on it. That’s where the right tools and a bit of strategy come in.
You don’t need to be a tech expert or have a team of data analysts to build effective segments. Most email platforms already provide these features. It’s just a matter of using them with intention.
Step 1: Choose the right platform for your business model
If you’re running an e-commerce brand or a product-based business, Omnisend is one of the most effective tools available for segmenting your email audience without overwhelming complexity.
It’s designed specifically for high-growth businesses that want to do more than just send newsletters. With Omnisend, you can create detailed customer segments based on real-time behavior, no code, no friction.
Here’s what you can do with the platform:
Pre-built segments for new subscribers, repeat buyers, cart abandoners, inactive users, and more, ready to launch from day one.
Event-based automation that responds to customer actions on your site, such as browsing a product or abandoning checkout.
Multi-channel integration, so your segments stay synced across email, SMS, and push notifications.
Shopify and WooCommerce integration, making it easy to target users based on purchase history, order value, or frequency.
Step 2: Start simple and segment based on behavior
You don’t need a dozen categories to get results. The most powerful (and actionable) segments are based on what your subscribers do, not who they are.
Clicks: If someone clicks on a product category (e.g. “Coffee Beans” vs. “Cold Brew Gear”), tag them accordingly and tailor follow-ups to that interest.
Purchases: Segment by specific products bought, total orders, or time since last purchase.
Engagement level: Separate frequent openers/clickers from dormant subscribers. You’ll write differently to each group.
Lead magnet origin: Did they sign up for your webinar, your PDF guide, or your launch waitlist? Their entry point reveals what they care about.
Step 3: Automate flows that react in real time
Segmentation doesn’t mean constantly creating new campaigns. When done right, it powers automations that run quietly in the background, delivering personalized content based on subscriber behavior.
Welcome Flow: When someone signs up, automatically send a series of emails introducing your brand, product benefits, and what they can expect next.
Cart Abandonment Flow: Trigger an email 1–2 hours after someone leaves items in their cart. Include a product image, a benefit reminder, and a gentle nudge (not always a discount).
Post-Purchase Flow: Based on what they bought, send care tips, tutorials, or cross-sells a few days later.
Re-engagement Flow: If someone hasn’t clicked in 30+ days, automatically trigger a “We miss you” email with updated content or a small incentive to come back.
Step 4: Measure, iterate, and refine
Segmentation isn’t a one-time setup. It’s a system that evolves as your audience grows and your product offerings change. What worked when you had 500 subscribers might not work as well at 10,000.
The key is to treat your segments like experiments. Set hypotheses, track results, and make adjustments.
Here’s what to look at regularly:
Open rate by segment: Are certain groups more responsive than others? If your VIPs are clicking like crazy but new subscribers aren’t opening at all, your welcome sequence may need work.
Click-through rate (CTR): Segment-level CTR helps you spot what content or offers resonate with each group. If cart abandoners aren’t clicking, test subject lines or swap your CTA.
Conversion rate: This is the metric that pays the bills. Don’t just track if people open, track if they buy (or take the next step).
List health: Are some segments full of dead weight? Prune inactive contacts periodically to keep deliverability high.
Start Smart, Segment Small, and Save
You don’t need a huge team or complicated data systems. You just need the right strategy, and the right tools behind you.
That’s where Omnisend comes in.
Built specifically for ecommerce brands, Omnisend gives you everything you need to segment your audience, automate the right messages, and drive real revenue, all from one easy-to-use platform.
Whether you’re welcoming new subscribers, recovering abandoned carts, or rewarding VIP customers, Omnisend helps you make every email count.
Foundr readers can get 50% off their first three months of Omnisend when you use code FOUNDR50 at checkout.
Looking for ways to build and grow your email list without paid ads?
Many people are quick to point out the benefits of having a large email database to contact, and the many ways you can do so.
However, when it comes to offering actionable ways to actually grow an email list, there are significantly fewer useful insights available.
Here, I’ll run you through 6 ways to build and grow your email list in 2025. The best bit? All of these strategies are completely free, allowing you to spend your precious marketing budget on other pressing matters.
Short on time? Here are the key takeaways
Give them what they want: Create an eye-catching lead magnet that is sure to make your target audience sign up for emails to access.
Strategic sign-ups: Popups are your friend, so don’t be afraid to add them everywhere it makes sense on your website.
Additional downloadable resources: Take your best-performing blog posts and add a bonus download that’s related to that post, only available by signing up to your email list.
Run a free challenge: Invite people to a 5-day challenge, free bootcamp, or educational email course for your niche.
Don’t be anti-social: turn your followers into subscribers.
Add your email link…everywhere: Don’t keep your email link locked up on your website; get it added to all the other places you have a digital footprint.
Collaborate: Team up with people in your niche for cross-audience success.
The Importance of a Big, Healthy Email List
But first, I want to quickly explain why having a big, healthy email list is so important for almost any brand, regardless of the industry.
For starters, having a large email database gives you direct access to your audience, taking out the volatility that can come from relying on social media algorithms, varying PPC costs, and the dreaded Google algorithm updates.
You own the channel, which means you have complete control of what gets sent to your audience, when it gets sent to them, and how your messaging is viewed.
Additionally, the ROI for email is significantly better than other marketing channels. According to The 2025 State of Marketing Report, an annual report produced by HubSpot, the average ROI for email marketing campaigns is 36 times. That means you can earn an average of $36 in pure revenue for every dollar you spend on your email marketing efforts, a return that other marketing avenues can only dream of!
But email marketing isn’t just about profit and topline numbers. It is also a fantastic way to build relationships, improve trust, and develop loyal, repeat customers. Think about the best brands out there right now. They all have highly personalized, insightful, friendly welcome programs, as well as excellent re-engagement tactics and educational content.
Building trust through email is one of the best ways to turn one-off customers into repeat purchasers, shoring up the long-term success of your business.
Lastly, a healthy email list allows for advanced segmentation. You can tailor your messaging based on user behavior, interests, or demographics, making your emails more relevant and more likely to convert. It’s one of the only marketing channels that gives you full autonomy over which customers receive what content, and when.
6 Ways to Build and Grow Your Email List Without Paid Ads
As you can see, there are a ton of reasons why you need a large active email list. However, founder budgets are often tight, so any opportunity to save on outreach should be snapped up with both hands! With that in mind, here are six tried and tested ways to build and grow your email list without the need for paid ads.
Give them what they want
One of the most successful ways to build your email list is through giveaways. Sometimes, you’ve got to give a little to get a lot.
However, if you don’t have the marketing budget to give away an expensive prize, you could also do so by providing something for free, such as a checklist, template, mini course, or even an eBook.
Just make sure that whatever you choose, it’s specific to your audience and genuinely useful. I see a lot of examples of brands going down this avenue, whipping up a resource on ChatGPT in five minutes, and then wondering why they have a high rate of users subscribing and then immediately unsubscribing from their email list.
If you’re asking readers to hand over their personal information, then you need to ensure that what you’re providing is genuinely insightful, offers expertise they couldn’t otherwise find themselves, and goes above and beyond the answers they could get themselves with a couple of well-worded prompts.
Strategic sign-up placements
It’s easy to focus on the content of your email opt-ins, but it’s also just as easy to forget about the placement of them.
Don’t just limit your email opt-in messaging to a singular place on your website. Consider adding it to your homepage, any blog posts you publish, your website footer, about page, and even via pop-up messaging.
Most email service providers allow users to easily set up pop-ups anywhere on the website, either after a set time spent on the website, or after a particular action, such as scrolling, or moving the mouse away from the website.
However, I’d strongly advise you to use popups sparingly. It can be tempting to put them everywhere, but it’s important to remember that you want the experience on your website to be a fun one, and too many popups can feel very intrusive and frustrate some visitors.
It’s a fine line between maximizing the options you have on your website and not overdoing it, so always keep track of metrics like bounce rates and time spent on your site.
Run a free challenge
Another excellent way to engage your audience and build trust is by inviting them to a brand-specific challenge or boot camp. These experiences feel interactive and valuable, and the only investment required is your time and expertise.
For example, if you run a wellness brand, you could host a 7-Day Wellness Reset Challenge, helping participants improve their energy, focus, and overall well-being.
If you’re a beauty brand, consider launching a 7-Day Skin Glow Challenge, sending daily skincare tips and routines directly to their inbox.
Own a fitness brand? Run a 7-Day Strength Challenge with simple workouts and motivational content.
Promote your challenge across your social media channels, inviting your audience to sign up for free. Each day, deliver valuable, actionable tips straight to their inbox, strengthening your relationship, showcasing your expertise, and priming your audience for future offers.
Don’t be anti-social
Speaking of social channels, why not turn followers into subscribers? These people are already actively engaging with you on social media, so there’s a good chance you could convert them into email list subscribers as well.
To do so, tease your lead magnets, free challenges, or other offerings in stories, posts, or lives, and use “link in bio” tools to drive people to your opt-in. Don’t be afraid to promote your email opt-in as your social audiences grow and new people become exposed to your brand.
Add your email link…everywhere
However, your social media bio shouldn’t be the only external avenue you use to get your email opt-in link out there! There are also tons of other locations you can add it without damaging the consumer experience, such as your email signature, LinkedIn bio, your business cards, and even as part of a guest post outreach strategy.
Essentially, you should view any platforms that you have as an opportunity to funnel people into your list, so that you can contact them in the future.
Collaborate
Lastly, building your email list as an entrepreneur can feel like a very daunting task, and one that can seem hard to do as a solo effort.
But it doesn’t have to be a solo effort!
There are a ton of other entrepreneurs out there who will be interested in collaborating with you, sharing their audience with you in return for you sharing yours, a total win-win.
Team up with people in your niche for co-branded lead magnets, joint webinars, newsletter swaps, or guest blog posts.
How to Make the Most of Your Email List
Now you have all the free tools and tactics you need to grow your list. Don’t expect this to happen overnight, but a prolonged and multichannel approach will certainly gain traction over time.
However, it’s important to also consider what to do once you have grown your email list. After all, it’s one thing to grow your list, but it’s another to keep them engaged and excited about what you send them.
To cover this topic in great detail, we probably need to create a whole new article, but here’s a quick breakdown of the most important things to consider once your list has begun to grow:
Nurture, don’t just sell: People join your list for value, not just sales pitches. Focus on building a relationship with educational content, personal stories or behind-the-scenes, curated resources, and thoughtful opinions.
Segment your audience: Not all subscribers want the same thing. Group your list by interests, purchase behavior, and (most importantly) engagement levels.
Automate your welcome series: When it comes to a great email setup, triggered communications are your best friends. A welcome series is the perfect place to start, as he first few emails you send help set the tone and manage reader expectations. Create a welcome sequence that introduces your brand, provides instant value, sets expectations, and builds anticipation.
Track what works: One thing I was taught at the start of my email marketing journey? You should always be testing something. Use your email platform’s analytics to monitor open rates, click-throughs, unsubscribes, and conversions, and don’t be afraid to test and try new things.
Learn How Omnisend Can Maximize Your Email List’s Potential
Of course, you can only do all that with a brilliant email and SMS marketing service provider in your corner.
That’s where Omnisend comes in.
Omnisend is built for eCommerce brands that want to grow smarter, not harder. With powerful tools for email and SMS automation, intuitive drag-and-drop builders, and advanced segmentation options, Omnisend helps you turn your email list into a high-performing revenue driver.
Not only that, but when you use code FOUNDR50 at checkout, you also get 50% off your first three months of a paid plan. Simply copy the code and enter it at checkout to activate your discount. Click here and start today
Trying to decide which payment system you should be using?
Fortunately, there are plenty of payment systems for small businesses to consider in 2025, so whether you’re unhappy with your current provider or setting up for the first time, you’ve got plenty of choice.
Almost too much choice!
So, I’ve decided to make the process easier for you, testing several of the most popular options and identifying the top seven options to consider.
Short on time? Here are the key takeaways
Stripe: Offers a flexible, developer-friendly platform with powerful tools for online payments, subscriptions, and global scalability.
PayPal: Provides a trusted, easy-to-integrate payment solution with broad consumer recognition and built-in buyer protection.
Authorize.net: Gives small businesses a reliable gateway for accepting credit cards and e-checks with strong fraud protection and recurring billing options.
Amazon Pay: Enables small businesses to boost checkout conversions by letting customers pay quickly using their existing Amazon accounts.
Square: Offers an all-in-one solution with easy-to-use hardware, software, and payment processing for both online and in-person sales.
WePay: Backed by J.P. Morgan, provides seamless integrated payment solutions that are ideal for platforms, marketplaces, and SaaS businesses.
SecurePay: Delivers simple, secure online payment processing with customizable fraud prevention and flexible integration for small businesses.
What is a Payment System?
Before we jump straight in, let me quickly clarify what I mean when I say ‘payment system’.
A payment system is a platform, network, or technology that facilitates the transfer of money between a buyer and a seller, enabling transactions in exchange for goods or services.
Payment systems can include credit card processors, online payment gateways, mobile wallets, and even bank transfer networks, all designed to securely and efficiently move funds.
Payment systems aren’t:
Banks: Payment systems move money but don’t hold deposits or offer loans like traditional banks.
Accounting platforms: They process transactions but don’t handle bookkeeping, taxes, or full financial reporting.
Marketplaces: Payment systems enable transactions but don’t create listings, sell products, or match buyers and sellers.
Payment methods: A payment system supports methods like credit cards or Apple Pay, but isn’t a method itself.
Key Factors to Consider When Selecting a Payment Method
Now we’ve got the housekeeping out of the way, let’s take a look at the key factors to consider when selecting a payment method.
These are the key factors that I considered in my research when narrowing down this list to the top seven options.
Payout times.
Firstly, I wanted to look at solutions that provided reasonable payout times. When a customer makes a transaction, it actually takes a little time for a payment gateway to get those funds from the user and into your account. Each payment solution has its own time frames, but for small businesses and founders, budgets can be tight, so quick payment times are essential.
Ease of payment.
However, fast payments are pointless if they aren’t easy for consumers to make! You also need a payment solution that makes it as easy as possible for customers to check out, or you risk ending up with some extremely high bounce rates and less than ideal profits.
Accessibility.
Are you selling locally or aiming to appeal to a global audience? While some payment solutions allow for debit and credit card payments around the world, others only allow them in specific countries.
Price structures.
It’s no secret that the industry of processing payments has some very complex pricing systems, based on volumes, variable rates, and a heck of a lot of head scratching. The price structure for each payment system varies, so you need to choose one that suits the trends and purchasing habits of your target audience.
Security.
Lastly, but perhaps most importantly, I made sure that this list only includes the safest and secure solutions. Each of these solutions complies with PCI-DSS, so you can be confident taking recurring payments, credit and debit card information, and processing payments for your customers.
6 Payment Systems For Small Businesses to Consider in 2025
With those key factors in mind, here are six online payment methods to consider for your business, each with its own benefits and drawbacks to be aware of.
Stripe
Pros:
Highly customizable and developer-friendly.
Supports global payments and multiple currencies.
Strong recurring billing and subscription management tools.
Potential drawback:
Requires technical expertise for advanced setup.
Pricing
Online transactions: 2.9% + $0.30 per transaction
In-person transactions: 2.7% + $0.05 per transaction
ACH payments: 0.8% per transaction (capped at $5)
Subscription billing fee: 0.7% of recurring charges
First on the list (and probably my favorite solution) is Stripe. The reason I think Stripe is such a great option for small businesses is that it’s incredibly easy to install and maintain, both of which are crucial for owners that have a thousand other important tasks to get to.
Unlike other popular solutions like PayPal, Stripe provides customers with a seamless payment process, keeping users on the website while making a purchase, reducing friction, potential for bouncing, and improving the customer experience along the way.
Just be aware that if you want a more advanced setup for your business, you will need to invest in a technical expert to do so effectively.
PayPal
Pros:
Extremely trusted and widely recognized by consumers.
Easy to set up and integrate with most platforms.
Offers buyer and seller protection programs.
Potential drawback:
Higher transaction fees compared to some competitors.
Pricing
Online checkout transactions: 3.49% + fixed fee (varies by currency)
Standard credit/debit card payments: 2.99% + fixed fee
QR code payments (in-person): 2.29% + fixed fee
Could I really do this list without including PayPal as an option? It’s by far and away one of the most popular solutions, and for a good reason.
PayPal lets you accept payments in several currencies across the world, as well as being a very well-known (and therefore trusted by customers) solution.
Authorize.net
Pros:
Very reliable for traditional credit card processing.
Includes advanced fraud protection features.
Supports recurring billing and invoicing.
Potential drawback:
Monthly gateway fees can be costly for very small businesses.
Pricing
Monthly gateway fee: $25
Transaction fee: 2.9% + $0.30 per transaction
eCheck (ACH) processing: $0.75 per transaction
When I started researching this list, Authorize.net really stood out to me, most notably due to it’s extremely developer-friendly API. It offers great versatility, allowing users to offer a unique, satisfying user experience.
It also offers advanced fraud protection features, which adds a level of reassurance to both you as the seller, and your customers as the buyers.
Amazon Pay
Pros:
Increases conversion rates by leveraging Amazon’s trusted checkout experience.
Easy integration with many eCommerce platforms.
Secure payment processing backed by Amazon’s infrastructure.
Potential drawback:
Only available to businesses selling online (not for in-person payments).
Pricing
Web and mobile transactions: 2.9% + $0.30 per transaction
Alexa voice transactions: 4.0% + $0.30 per transaction
Cross-border fee: Additional 1.0% per transaction
When you think of Amazon, your mind may not instantly think of Amazon Pay. However, it is rapidly becoming one of the preferred payment methods for small businesses.
It also offers an in-depth fraud protection solution, and (as you can imagine!) it integrates easily with almost any eCommerce platform.
Not only that, but customers often feel safe and your brand seems trustworthy as they recognize the Amazon brand.
Square
Pros:
Simple, all-in-one solution with hardware and software.
Transparent pricing with no monthly fees for basic services.
Excellent for both in-person and online sales.
Potential drawback:
Limited customization for online checkout compared to other processors.
Pricing
In-person transactions: 2.6% + $0.15 per transaction
Online transactions: 2.9% + $0.30 per transaction
Manually keyed-in transactions: 3.5% + $0.15 per transaction
Another extremely popular solution for small businesses with a physical store is Square. Infact, if most of your business is done via in person payments, this would be my number one recommendation for you!
The best solution Square offers is it’s virtual terminal, which allows users to accept payments from almost any device, making it ideal for stores that require an on-site payment solution, but don’t necessarily have the busiest online store.
SecurePay
Pros
Easy to set up for small and mid-sized businesses.
Customizable fraud prevention and risk management features.
Offers flexible API integration for online stores.
Potential drawback:
Less brand recognition compared to Stripe or PayPal, which can affect customer trust.
Finally, don’t forget to consider SecurePay! It’s a very useful alternative for small businesses and startups as it offers all available payment options, and has a very handy free trial that you can try before you buy.
It’s another solution that’s very easy to setup, with some great API integration features, which is essential for eCommerce businesses, especially those that aren’t set up on the most popular platforms like Shopify.
The biggest downside to SecurePay is that most people have never heard of it! That might not seem like a big deal, but it can actually have quite a significant impact on customer trust, especially for new customers who are already wary of parting with their hard-earned cash.
Gain Other Essential Business Tips For Just $1
Choosing the right payment system is just the start. If you want to level up your business in 2025, mastering payments, marketing, and online growth is essential.
*I pulled the latest pricing information available as of early 2025. Most of these rates are correct for standard accounts (no heavy customization, no negotiated enterprise deals). However, payment processors frequently change pricing (sometimes even quarterly!) depending on new features, local regulations, volume-based discounts, and other key factors. Before picking a provider, I’d highly recommend double-checking each provider’s official site or support documentation to check the rates still stack up.
Frequently Asked Questions About Payment Methods
What is the best payment processing software for small businesses?
The best payment processing software for small businesses offers easy integration, transparent fees, and support for multiple payment methods. Options like Square, Stripe, and PayPal are popular because they allow small businesses to accept in-person and online payments with minimal setup.
How do mobile payments and contactless payments work for small businesses?
Mobile payments (like Apple or Google Pay) and contactless payments allow customers to pay using smartphones, smartwatches, or contactless cards by tapping or scanning at a payment terminal. Small businesses can accept these payments by using point-of-sale (POS) systems or card readers that are NFC-enabled.
What are payment service providers and why are they important for small businesses?
Payment service providers (PSPs) like Stripe, Square, and PayPal simplify the payment process by handling card transactions, fraud protection, and deposits into your business bank account, making it easier for small businesses to accept payments without needing complex merchant accounts.
Do small business payment systems charge monthly subscription fees?
Some small business payment systems charge monthly subscription fees for premium features like advanced reporting, lower transaction rates, or additional hardware support, while others offer free plans and charge only per transaction.
As your business grows, so does your responsibility to your employees.
As a solo entrepreneur, you can (and often need) to work quickly, putting in the long hours needed to get your business up and running.
But you also need to make sure that you’re taking care of your employees.
To do that, you need the HR software solution in your corner.
However, with so many options to choose from (and likely a limited amount of time to do your research!), finding the right HR software can be hard.
With that in mind, I’ve done the hard yards for you! Here are 6 of the best HR software solutions for small businesses.
Short on time? Here are the key takeaways
Gusto: Offers an all-in-one payroll, benefits, and HR platform that’s simple and affordable.
Zoho People: Offers highly customizable HR management tools at an affordable cost.
Homebase: Specializes in easy scheduling, time tracking, and team communication.
Deel: Streamlines global hiring and payroll for small businesses looking to easily expand their remote or international teams.
Connecteam: Delivers an intuitive mobile-first platform for workforce management.
Rippling: Combines HR, IT, and payroll into one powerful system that scales as you grow.
BambooHR: Offers a user-friendly HR software focused on employee experience.
What is HR Software?
But before we jump straight in, let’s quickly look at what an HR software solution is, and also what it isn’t.
HR software (also known as Human Resources software) is a digital solution that helps businesses automate, organize, and optimize their human resources processes.
It encompasses a wide range of functions, including recruiting and onboarding new employees, managing payroll and benefits, tracking performance, storing employee records, ensuring legal compliance, and enhancing internal communication.
For small businesses, HR software is especially valuable because it streamlines administrative tasks, reduces human error, saves time, and allows business owners to focus more on growth and leadership rather than paperwork.
HR software doesn’t:
Conduct interviews or evaluate candidates: It can schedule interviews and track applicants, but humans still need to assess skills and ensure a cultural match.
Onboard and train new employees: HR software can manage documents and checklists, but real onboarding requires human interaction.
Resolve workplace conflicts: It can log complaints or track incidents, but managers or HR leaders must actually handle disputes.
Understand employee emotions or morale: Some tools can measure engagement scores, but spotting burnout, dissatisfaction, or motivation still requires human intuition.
Key Factors to Consider When Selecting an HR Software Solution
Now the basics are covered, I want to take a moment to highlight the key factors that I considered when compiling this list.
After all, there are several ‘non-negotiable’ factors that any good HR software must have. I’ve listed them below, and they are the foundations of the companies I have selected for you to consider.
Ease of use
For starters, the right HR system should be simple and intuitive for both admins and employees. As a small business owner, you want to ensure that HR tasks aren’t taking up too much of your time, as you also have several other important tasks to focus on to make the business a success.
Core features
The right human resource management software also needs to cover all the basics you need. That means picking a platform that offers payroll processing, onboarding new employees as the business grows, and employee management.
Scalability
Choose a system that can grow with your business, not one you’ll outgrow in a year. As you continue to successfully grow your brand, you want to ensure that your HR operations can keep up with the rest of your business.
Integration and compatibility
The right HR management software should also easily connect with your existing tools, like accounting, scheduling, performance management tools, and communication platforms.
This goes back to focusing on ease of use. I’m a strong believer in ensuring small businesses meet all the necessary employee standards, but that they do so in a way that doesn’t slow down their brand’s growth or cause unnecessary issues.
Security and compliance
Lastly, you can’t ignore security and compliance! Small businesses need an HR portal that offers strong data protection and helps with legal compliance, both of which are non-negotiable.
The 6 Best HR Software For Small Businesses in 2025
Now that you know the benchmarks I used to build out this list, let’s dive straight into the best solutions for you to consider.
Gusto
Pros:
Easy-to-use interface perfect for non-HR experts
Strong payroll and benefits management, especially for U.S. teams
Transparent pricing with no hidden fees
Potential drawback:
Limited international support compared to some competitors
Pricing
Simple – $49 per month (plus $6 per month per person)
Plus – $80 per month (plus $12 per month per person)
Premium – $180 per month
Gusto is a top choice for small businesses looking for an easy-to-use, all-in-one HR platform. It offers full-service payroll, benefits management, hiring tools, and employee onboarding in a straightforward dashboard, making HR tasks much easier for busy small business owners.
Known for its friendly interface and transparent pricing, Gusto is particularly well-suited for U.S.-based businesses that want to stay compliant and support their expanding teams.
However, it’s worth noting that Gusto has limited support for international employees, which could be a drawback for businesses planning to expand globally.
Zoho People
Pros:
Highly customizable workflows and modules
Affordable pricing plans, especially for small teams
Seamless integration with other Zoho apps
Potential drawback:
Some users find the interface less intuitive and outdated
Pricing
Free Plan: Available for up to 5 users
Essential: $1.50 per employee per month (or $1.25 when billed annually)
Professional: $2.50 per employee per month (or $2.00 when billed annually)
Premium: $3.50 per employee per month (or $3.00 when billed annually)
Enterprise: $5.00 per employee per month (or $4.50 when billed annually)
People Plus: $10 per employee per month (or $9.50 when billed annually)
Zoho People is a flexible and affordable HR software solution that’s perfect for small businesses requiring customizable workflows and strong employee management tools.
It offers features like time tracking, leave management, onboarding, and performance reviews, all integrated with the broader Zoho ecosystem.
Zoho People is ideal for businesses seeking a highly adaptable system without a substantial price tag. However, some users find the interface less modern and occasionally challenging to navigate compared to newer competitors.
Homebase
Pros:
Excellent free tier for basic scheduling and time tracking
Great for managing hourly and shift workers
Simple team communication tools built in
Potential drawback:
Payroll features cost extra and are U.S.-only
Pricing
Basic: Free for one location with up to 20 employees
Essentials: $24.95 per location per month
Plus: $59.95 per location per month.
All-in-One: $99.95 per location per month
Homebase is a user-friendly HR platform tailored for small businesses, especially those with hourly employees in sectors like retail, hospitality, and food service. It offers a comprehensive suite of tools, including employee scheduling, time tracking, team communication, hiring, onboarding, and labor cost management, all accessible through a mobile-friendly interface.
While Homebase is excellent for small teams, it may not be ideal for larger organizations or those requiring advanced customization. From my experience, there were some limitations in configurability and scalability, which could pose challenges as your business grows.
Deel
Pros:
Simplifies global hiring, compliance, and payroll
Built-in contractor and employee management for multiple countries
Strong compliance and legal document handling
Potential drawback:
Overkill (and pricey) if you only hire domestically
Pricing
Contractor Management: Starting at $49 per contractor per month
Employer of Record (EOR): Starting at $599 per employee per month
Global Payroll: Starting at $29 per employee per month
Deel HR: Free for teams with up to 200 people
Deel is a comprehensive global HR platform designed to simplify international hiring, payroll, and compliance for businesses of all sizes. It enables companies to hire full-time employees and contractors in over 150 countries without the need to establish local entities, making it an ideal solution for small businesses aiming to expand globally.
While Deel offers a robust solution for global HR management, I noticed a few issues with customer support responsiveness and occasional system complexities. Additionally, the cost is higher compared to other platforms that made the list, which could be a consideration for small businesses with limited budgets.
Connecteam
Pros:
Mobile-first design that’s easy for field employees to use
Affordable plans tailored to small teams
All-in-one app covering scheduling, forms, chats, and task management
Potential drawback:
Feature depth may feel shallow compared to specialized tools
Pricing
Free Plan: Available for businesses with up to 10 users
Basic Plan: Starting at $29 per month (billed annually)
Advanced Plan: Starting at $49 per month (billed annually)
Expert Plan: Starting at $99 per month (billed annually)
Connecteam is a mobile-first HR and workforce management platform designed for small businesses, particularly those with deskless or frontline teams in industries like retail, construction, hospitality, and field services.
It offers a comprehensive suite of tools, including employee scheduling, time tracking, task management, internal communication, and HR functionalities such as onboarding, training, and document management.
While Connecteam excels in managing deskless workforces, it may not be the ideal choice for businesses seeking advanced payroll functionalities or extensive desktop-based operations.
Not to mention the fact that researching pricing made my head hurt!
Rippling
Pros:
Combines HR, IT, finance, and payroll management in one place
Scales easily as your business grows
Automates onboarding and offboarding tasks efficiently
Potential drawback:
It can get expensive quickly as you add more modules
Pricing
Base Platform: Starts at $8 per user per month
Core HR Features: From $21 to $29 per employee per month, depending on the selected modules
Additional Modules: IT management features can add $5 to $20 per employee per month
Rippling is a comprehensive HR platform that unifies HR, IT, and finance systems into a single, easy-to-use solution. It offers a wide range of features, including payroll processing, benefits administration, time and attendance tracking, device management, and expense management.
Rippling’s modular approach enables businesses to tailor their plans by selecting only the features they need, making it scalable for companies of all sizes. Its intuitive interface and automation capabilities streamline complex processes, reducing manual work and improving efficiency.
While Rippling offers a robust and flexible platform, I did find that the pricing structure can become complex and potentially costly as additional modules are added. Additionally, customer support is primarily chat-based, with phone support available only for clients with over 150 employees, which may be a limitation for smaller businesses seeking immediate assistance.
Gain Other Essential Business Tips For Just $1
Choosing the right HR software is just the beginning. If you want to scale your business in 2025, mastering HR, leadership, and team growth is essential.
What are the main HR functions in a small business?
The main functions of HR include recruiting, onboarding, managing employee data, handling payroll and benefits, ensuring compliance, and fostering employee engagement.
Why is managing employee data important in HR?
Accurate employee data management is crucial for tracking performance, maintaining legal compliance, streamlining payroll, and making informed business decisions.
How can small businesses create effective HR processes?
Small businesses can create effective HR processes by clearly defining workflows for hiring, onboarding, time tracking, performance reviews, and employee offboarding.
What types of HR data should small businesses track?
Small businesses should track HR data like employee personal information, job history, time-off records, performance evaluations, and compensation details to support operations and compliance.
Trying to work out which slides you must have in your pitch deck for 2025?
Perhaps you’re at the start of your business journey, and you want to bring your product to market.
Or maybe you’ve started to make some sales, and you want to scale your brand up and take it to the next level.
Here, I will talk you through the 10 slides you need to include in your pitch deck, as well as the key points you need to include in each slide.
Short on time? Here are the key takeaways
Title slide: Include your company name, tagline, and contact info to make a strong first impression.
Problem slide: Highlight the pain point you’re solving. Keep it clear and relatable.
Solution slide: Show how your product or service solves the problem effectively.
Product or service slide: Give a quick overview of your offering: features, visuals, and benefits.
Business model slide: Explain how you make money and why it’s sustainable.
Go-to-market slide: Outline how you plan to attract and retain customers.
Competitor slide: Show who else is out there and what makes you stand out.
Team slide: Highlight your team’s relevant experience and why you’re the right people.
Finances slide: Share key numbers and funding needs—keep it simple and realistic.
Why now slide: Explain why this is the right time for your business to take off.
10 Must-Have Slides You Need For An Impressive Pitch Deck
Let’s dive straight into the essential slides you need in your pitch deck to turn your business idea into a business dream.
A great title
First off, what’s a good pitch deck without a great title slide?
Think of the title slide as your first opportunity to impress. A great title slide can be the make or break for some investors, as you have a split second to capture their attention or lose them for the entire presentation.
A great title slide commonly features your brand name, logo for professionalism, and a strong tagline that highlights your mission statement.
That tagline should highlight what you will cover in your pitch deck and not overly promise and underdeliver.
What’s the problem?
Once you’ve nailed your title slide, it’s time to consider your problem side.
What is it that your product or service is trying to resolve?
The pain point slide should identify the common problem that your target audience faces and also highlight why there should be some major urgency put towards solving it. You want to create a sense of urgency and highlight the true significance of the problem your audience is experiencing.
How can it be solved
Once the problem has been identified, it’s time to explain how your product or solution solves it. Here, spend time going into details where necessary, forming a clear narrative that your business solves this issue, is of high demand, and is a no-brainer when it comes to profitable investments.
How your product or service does just that
But you can’t just tell your audience that you can solve the problem with your product or service, you need to show them.
In this slide, you can identify and explain the benefits, key features, and unique selling points of your particular solution.
The business model slide
Money talks, and that’s exactly what the business model slide is all about. Investors want to understand how your company plans to generate profit. Use this slide to break down your revenue streams, pricing model, and sales channels. It’s your chance to prove that your venture is financially sound and built for long-term success.
The go-to-market slide
Your customer acquisition strategy is key, and that’s the focus of the go-to-market slide. Use it to outline how you’ll market, sell, and distribute your product and how you plan to win over and keep your ideal customers. This slide gives investors a clear view of the actionable steps behind your growth plan.
What about the competition?
The competition slide shows you know the landscape (and how you stand out!). Acknowledge your competitors, then highlight what sets you apart. This slide proves you understand the market and have a clear edge in your positioning.
Who are they investing in?
While understanding the competitive landscape is important, it’s not as important as ensuring potential investors understand your team.
After all, that’s who they’re going to invest in, so you need to ensure they are confident in the experience, passion, and skillset your team has to offer.
Focus on aspects that investors want to see, such as experience, success stories, and any additional value they bring to the business (think, acquiring customers, creative marketing, and so on).
The financial projections
Okay, so far, you’ve likely highlighted the problem, impressed with your business model, team, and market research, and investors are seriously considering working with you.
Now it’s time to seal the deal with your financial projections. That means showing off detailed revenue forecasts, expenses, and your break-even point. Venture capitalists want to ensure there is an exit strategy in place and that they can be confident that they’ll make their money back and more.
When pitching your potential revenue model, don’t be afraid to use detailed competitive analysis to back up any statements.
Why now?
Lastly, you need to finish your pitch deck with a sense of urgency.
After all, if you’ve just made a killer pitch, now is the time to strike while the iron is hot! The last thing you want is to lose the momentum you’ve generated and ultimately lose sales or investors.
That’s where the why-now slide comes in, highlighting marketing trends, outlining why this market opportunity needs to be taken now to gain a competitive edge, and pushing venture capitalists to act now.
The Importance of a Great Pitch Deck
Having a high-quality pitch deck ready is something you certainly shouldn’t take lightly. A winning pitch deck can be the difference between potential investors backing your business venture and walking away from the negotiating table.
Venture capitalists want to ensure you have a true competitive advantage and have conducted the relevant market research. A pitch presentation is the perfect place to convince investors of your unique selling proposition, raise money to take your business model to market, and turn your business dreams into a reality.
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Perhaps that’s a question you often find yourself asking when you read about other entrepreneurs and their production line processes.
Or perhaps you have been searching for a new solution to some current supply line issues, and you want to see if Printful is the right option for you or whether the services offered aren’t quite up to scratch.
Here, I will discuss Printful in more detail, helping you understand if it’s the right option for your print needs.
Short on time? Here are the key takeaways
Printful simplifies eCommerce for creators: Printful is a user-friendly print-on-demand platform that lets you design, sell, and ship custom products without holding inventory. It integrates seamlessly with major e-commerce platforms, making it ideal for entrepreneurs, creators, and small businesses.
Low risk, high flexibility: With no setup fees, minimum orders, or upfront costs, Printful is a low-risk way to test new product ideas and grow your brand. It’s perfect for early-stage founders looking to scale without worrying about warehousing or fulfillment logistics.
Some limitations to keep in mind: While Printful is convenient and accessible, profit margins are lower than with wholesale, and customization options can be limited. Quality control is also in the hands of Printful, not you—something to consider when building customer trust.
What is Printful?
First off, let me explain what Printful is!
In simple terms, Printful is a print-on-demand service that allows users to create, print, and sell their products quickly and easily.
The platform can easily be integrated into your store whether that’s Amazon, Etsy, or even eBay, and offers a wide variety of customizable print products.
Some of the most commonly chosen product ideas include:
Bags
Clothing
Stationary
Posters
Tech accessories.
Not only that, but unlike other competitor apps in the world of print on demand, it also offers a built-in design feature, making it even easier to develop products quickly.
Plus, if you’re unsure how you can improve on a design, the Printful design tool also offers several useful recommendations.
The benefits of Printful for founders
One of the biggest benefits of Printful is the fact that you don’t have to hold any inventory.
You can opt to keep a few extras if you feel it’s necessary, but ultimately, when a customer purchases an item, Printful then makes it and delivers it, meaning you don’t have to worry about order fulfillment.
Not only that, but delivery is incredibly fast, too! Once you receive an order, Printful automatically starts creating the custom products without you needing to do anything.
As mentioned already, Printful seamlessly connects with major e-commerce websites like Shopify, Etsy, and WooCommerce, and also offers global fulfillment, meaning you can sell products across the U.S, Canada, Europe, and even further afield.
One of the biggest benefits for founders is that Printful doesn’t require a minimum order amount, making it ideal for testing new products and growing your brand without the pressure of extra products sitting on the shelves.
Another major benefit for customers is that Printful stays behind the scenes; your brand takes the spotlight.
Lastly, it’s important to highlight the quality of the products. From my experience, Printful does a fantastic job on this front, providing companies with the quality their audience has come to expect.
The drawbacks to be aware of
Of course, you can’t have all those benefits without a few drawbacks to be aware of!
The biggest drawback (one that almost all print-on-demand systems have) is the profit margin.
Margins are often significantly lower compared to bulk ordering from wholesalers, making revenue growth much slower.
There is also quite significant limits on customization, as some design placements and customization options are restricted.
The other major issue with opting for a print-on-demand platform is that quality control is completely out of your hands.
Mistakes (though rare) can happen during fulfillment, and no matter how much great marketing and advertising you do, it can be very hard to regain customer trust and create loyalty if you aren’t able to sort issues quickly when they arise.
Is Printful Right For You?
Ultimately, whether or not Printful is right for you depends entirely on your brand, goals, and the products you want to sell.
If you want to sell these types of products on your site, Printful could be a good option for you to consider before moving on to a wholesaler when you have a built-in audience for better product margins.
For example, you could use Printful for about two years, gain a loyal following, and then move to a system that offers better profits when you’re confident you won’t be left with stock collecting dust.
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Frequently Asked Questions About Printful
Can you create custom products with Printful?
Yes, you can create custom products with Printful. The platform lets you design and sell a wide range of products, like t-shirts, hoodies, mugs, and more, using your own artwork, logos, or text through an easy-to-use mockup generator.
Is Printful free?
Yes, Printful is free to use. There are no setup costs, monthly fees, or minimum order requirements. You only pay when a customer places an order, covering the product and fulfillment costs.
Who pays for shipping on Printful?
The end customer typically pays for shipping. As the store owner, you set your retail prices, including shipping fees. Printful charges you their shipping rate, and you can either pass that on to the customer or include it in your product pricing.
What is the minimum order for Printful?
There is no minimum order requirement on Printful. You can sell and fulfill orders one at a time, making it ideal for startups, small businesses, and creators testing new designs.
If you’re reading this, chances are you already know about dropshipping, how it works, and some of the profits other people have made.
But one big question may still remain.
Does dropshipping work in 2025?
After all, the concept of dropshipping is no longer new. Now, with more dropshippers joining the party every day, there is more competition than ever, with some being quick to claim that ‘dropshipping is finished.’
But that’s not entirely true. Instead, you need to be savvy, calculated, and driven to see success. Here, I’ll show you that dropshipping continues to be profitable in 2025 and how you can get started today.
Short on time? Here are the key takeaways
While dropshipping is certainly more saturated than it was a decade ago, it can still be extremely profitable for the right products, brands, and marketing.
The key to a successful dropshipping business is to choose the right products and niches that meet several important criteria, such as profit, ease, and audience size.
Successful branding can help differentiate yourself from others in your niche.
Dropshipping in 2025
It’s easy to understand why some people think dropshipping is dead in 2025. After all, there are more people than ever trying their hand at it.
Anecdotally speaking, I was in Bali recently, and I would say one in every three people I met was doing dropshipping!
However, there’s a reason why people continue to give it a go. Here are some of the most notable dropshipping statistics for you to be aware of, highlighting just why it’s still a profitable endeavor.
$85 billion in sales are made via dropshipping. That’s almost 23% of all online sales.
Dropshipping stores with at least one social media account tend to generate 32% more revenue.
The dropshipping market is expected to be valued at $372.47 billion in the year 2025.
The e-commerce market share of the US is expected to reach 19.4% in 2025.
How to Start Dropshipping
With that in mind, let’s take a look at the steps you need to take to start your dropshipping business.
Choose a business model
First off, you need to decide what business model you are going to opt for. Are you going to niche down and select a store that focuses on a very small but fiercely loyal community? Are you going to try and set up a general store that appeals to a larger audience but comes with more competition? Or are you going to go down the ‘one-product store’ approach?
Each option comes with its own pros and cons, so it’s important to identify a route and ensure everything you do helps you achieve that goal.
Once you have decided on your niche, whether it’s a very specific or broader one, it’s important to swat up on everything you can about it. This will help you understand what your competition is selling, what your audience is looking for, where they shop and engage with brands on the internet, and any potential pain points you could look to exploit for quick success.
To do this, tools like TikTok, Instagram, Amazon Best Sellers, and Google Trends are all excellent options. They will help you understand what the competition is doing well and also what you could do better than them, allowing you to carve out a much-needed USP, especially in a saturated market.
Another important factor to consider at this stage is profit margins and feasibility. If you can’t find a way of making a profit from your chosen niche, then it’s essentially a non-starter. You need to be confident that sales will at least cover your costs at first and have the potential to scale smoothly, thanks to easy shipping.
As a dropshipping company, not handling inventory can seem excellent, but it does also come with some downsides, most notably, if there are issues with shipping, it can have a major impact on your brand’s perception as it can be tricky to rectify issues that are out of your control.
Find a reliable supplier
Firstly, you need to find a reliable supplier. I cannot stress enough how important this step is. So much so that everything else from this point becomes significantly less impactful if you fall at this hurdle.
If you’re planning on dropshipping on Amazon, you need to be really careful who you partner up with. Amazon has some pretty strict policies on suppliers and wholesale distributors, so I strongly recommend checking out their list of vetted candidates.
Once picked, take time to order samples, making a note of the product quality, delivery speed, and other important aspects of the customer experience.
Set up your online store
Once you’re happy with the supplier you opted for, it’s time to consider where you’re going to set up your online store.
The most popular options tend to be Shopify or Amazon, each of which comes with its own benefits.
Shopify is an excellent option as it offers a lot of excellent eCommerce features, it’s easy to set up, and it gives you control over the design of your page and branding.
However, it is trickier to get people to find and purchase from your brand at first, especially when compared to setting up on Amazon.
As you can imagine, setting up on Amazon means you open yourself up to a much bigger target audience automatically, which is very attractive for new dropshippers.
However, Amazon is also aware of the many benefits they offer you and that your choices are minimal due to their market dominance. As such, they often take significant fees, monthly costs, and a percentage of sales.
Fortunately for you, I’ve compiled a list below of some excellent Shopify guidance, ensuring you give yourself the best chance of success:
Okay, calling them ‘the boring bits’ might be a bit harsh, but I know I would much rather be working on the creative aspects of a brand rather than setting up policies for shipping, returns, and refunds.
However, these pieces of legislation are all absolutely crucial for protecting yourself in case of any issues, which can get quite complicated as a drop shipper.
You also need to consider other important aspects like basic liability insurance or whether you want to set up as an LLC or a sole proprietor.
Now that those bits are out of the way, it’s time to optimize your website. That means writing compelling product descriptions that are SEO-friendly and what the consumer wants to see. Focus more on the benefits of your products rather than the features.
Does a consumer want to know that your vacuum has powerful 26kPa suction? No, probably not. Do they want to know that it has the power needed to suck up everything, even dog hair? Yes!
You should also focus on using other important user-focused features, such as high-quality imagery. It makes your brand look professional and your products more valuable.
Lastly, test out different urgency elements, such as highlighting limited stock and countdowns; just make sure not to overdo it.
Launch marketing campaigns
Once all your foundations are in place, it’s time to get your brand in front of your target audience.
Start getting an email list in place for future discounts and new products by adding pop-ups to your website and promotions on social media.
While it’s easy for almost anyone to set up a dropshipping business in 2025, making it a success is a different matter altogether. Here are a few tips and tricks I recommend that will help you ensure your brand gets off to a great start and builds sustainable long-term success.
Branding
For branding, it’s absolutely crucial that you invest time and effort into this early on. Use websites like Fiverr to get a quality logo made, ensure you have a consistent color palette in place, and don’t be afraid to lean into the story of how your brand came to be and what you want it to represent.
Consumers also want to see other trust signals, especially those who haven’t purchased from you before. That means collecting legitimate reviews, laying out a detailed frequently asked questions page for customer support, and adding real photos of the products you’re selling.
Marketing and ads
When it comes to marketing, it can be very tempting to spend big in the hopes of attracting new customers.
However, the best approach is to actually start small, testing each route before identifying where you are seeing the most success and then spending more in those areas.
Mindset and strategy
Dropshipping is not passive income.
I can’t stress this enough: Anyone who tells you it is passive either doesn’t do dropshipping themselves, or if they do, they don’t do it successfully! You have to treat your dropshipping like a real business, focusing on long-term strategies like focusing on customer experience.
Always be learning
Lastly, it’s important to know that once you’ve done all of the above, the work doesn’t stop there! Dropshipping and eCommerce as a whole are rapidly evolving, and staying up to date with the most recent trends, success stories, and products is a must for long-term success.
There are plenty of great resources, such as r/dropshipping on Reddit, but for the very best results, joining Foundr’s community is the best solution, as it will put you in touch with authentic, current eCommerce business owners and dropshippers, allowing you to learn and grow with each other.
Get Started Today For Just $1
Ready to build a successful dropshipping business in 2025? Learn how to drive high-converting traffic, grow a loyal customer base, and turn your store into a powerful brand.
For just $1, unlock instant access to 30+ expert-led courses and 1,000+ lessons on Shopify, Amazon, social media marketing, and online branding. Join thousands of ambitious dropshippers and digital entrepreneurs inside Foundr+—your ultimate resource for eCommerce success.
For most founders, securing funding to get started is often one of the most difficult hurdles to overcome.
Often, it can be hard to get the credentials required for a business loan, and in many cases, owing someone money or handing over business equity is not very appealing!
That’s where grants for small businesses come into play!
In this article, I’ll take you through the grant programs you should be capitalizing on this year, helping you get the funding you need without the strings attached.
Short on time? Here are the key takeaways
Small business grants can be an excellent way to get more cash into your business without giving away any of your ownership.
Grants are available and can be industry-specific or targeted toward particular demographics, such as women-owned or underrepresented businesses.
There are a wide variety of grants available to certain small businesses, but you will need a robust and enticing business plan to access them.
What is a Small Business Grant?
First off, let me quickly explain when I refer to a small business grant, as there is often a little confusion between the difference between a loan and a grant.
A small business grant is a form of funding provided by government agencies, private foundations, or corporations to support the growth and development of small businesses.
Unlike loans, grants do not require repayment and typically come with specific eligibility criteria and designated purposes, both of which I will discuss in greater detail later in this article.
There are a ton of benefits that small businesses can get from a successful grant application. Most notably, grants provide funding that doesn’t have to be repaid, reducing financial stress during early growth phases.
Not only that but you can also maintain the full control of your business, as no equity stake is taken. However, there are also some less obvious benefits to securing a grant, such as the credibility and visibility it can offer your brand.
Securing a grant often signals that an external party believes in your business, which can boost credibility with investors and customers.
Grants for Small Businesses
With that in mind, let’s take a look at some of the most common grants that small businesses can attempt to take advantage of.
Federal grants
Federal agencies could be handy places to start your search! Federal grant programs like the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) are excellent options for any startup that has launched a tech-focused company.
The added benefit of these grants is that they don’t just offer funding, but they also help you validate your technology or service.
State grants
However, while federal grants can be very beneficial for certain businesses, they are tricky to acquire for most businesses, especially for those not focused on technology.
State grants could be a solution to that issue, as many local governments offer unique grant programs to promote entrepreneurship and economic development in their area.
These grants also tend to target specific industries based on their needs at that time, but it’s always worth reaching out to their small business administration to see what may be on offer.
Corporate-sponsored grants
As a small business owner, it can sometimes feel hard to compete with the larger companies in your industry. However, large companies tend to help give you a leg up occasionally, running grant competitions to foster innovation in sectors they care about.
These may be technology-based, but they can also be for a wide range of industries, such as businesses that support community services.
Foundation and nonprofit grants
For nonprofit organizations, there are specific grants you can go after, such as the Ewing Marion Kauffman Foundation or local economic development nonprofits. These grants are often relied on by nonprofits to stay afloat, and as such, there are likely plenty of options to look into in your area.
Women-owned business grants
There are also plenty of funding opportunities in place for anyone who starts a women-owned small business, with numerous programs focusing specifically on promoting women’s business ownership.
Eligible businesses will need to prove their ownership is women-led, but with more small business loans and grants becoming available, it’s an avenue worth looking down.
Underrepresented founder grants
For eligible small businesses, there are also minority and veteran-owned grants to consider. Often, these grants don’t just offer funding, but also mentorship and networking opportunities.
Innovation funding
If you’re shaking up an industry with a potentially ground-breaking technology, you may be eligible for grants that cover research and development expenses, which can be a game changer.
These opportunities help reduce the financial risk of innovation without taking on debt or equity dilution, allowing you to truly test your thesis, create product prototypes, and get them to market.
How to Get a Grant For Your Business Ventures
Lastly, let’s talk about how you go about enquiring about potential grants, as the routes for nonprofit organizations and for-profit businesses differ slightly.
The best place to start your search is with good ol’ Google! Search for ‘government grants for small businesses,’ and you’ll be able to see specifically what is on offer in your area. As I mentioned earlier, local areas tend to provide grants with different criteria unless you’re interested in federal contracts.
However, as the local or federal government isn’t your only option, you should also attempt to identify private companies and foundations that support entrepreneurial ventures.
For women entrepreneurs, minority-owned ventures, or industry-specific initiatives, these grants aren’t always clearly advertised, so don’t be afraid to reach out to someone you think may be able to help.
When you have uncovered a potential grant opportunity, it’s important to spend time learning the requirements.
Each grant comes with specific requirements, so make sure your business qualifies before investing time in the application.
Determine if the grant is intended for research and development, expansion, marketing, project costs, or another specific area. Tailor your application to show how the funds will meet these goals.
If you think you meet the criteria in question, then it’s time to craft your pitch! After all, you can’t expect an entity to just give you money because you asked for it.
Within your plan, include clear objectives, detailed financial projections, and measurable outcomes. Demonstrating a well-thought-out strategy reassures grantors of your business’s viability and dramatically improves your chances of a successful application.
Final Thoughts
Small grants can provide a vital boost, but they’re only one piece of the entrepreneurial puzzle. To build a thriving business, you need comprehensive guidance that covers everything from branding and design to eCommerce and marketing.
That’s where Foundr+ comes in. For just $1, you’ll get instant access to 30+ expert-led courses and over 1,000 lessons designed to guide you through every aspect of setting up and growing your business.
Whether you’re learning how to secure grants, perfect your brand identity or master digital marketing strategies, Foundr+ equips you with the tools, insights, and community support you need to succeed.
As a business, it is crucial that your website and marketing collateral match the high quality of your services or products.
However, with your time and effort getting pulled in multiple directions, taking night classes to become a master at graphic design probably isn’t too high on your to-do list!
That’s where Canva can help.
But what is Canva? Here, I’ll explain what Canva is, and how you can use it for your business in 2025.
Short on time? Here are the key takeaways
Canva is an excellent alternative to more advanced (and more expensive) alternatives like Adobe Illustrator.
The Canva Free version is very inclusive, allowing you to do most things other than access specific premium templates or create transparent backgrounds.
To get the most out of Canva, I recommend signing up for the free version of the tool first, getting comfortable with the user interface, and then investing in the affordable pro version for maximum impact.
What is Canva? Everything You Need to Know
Firstly, what is Canva?
Canva is a fantastic design tool that businesses can use to create high-quality marketing materials, regardless of their design skills.
The tool uses a clever drag-and-drop interface, making it much more simplistic (but also significantly easier to use!) than more advanced tools like Adobe Illustrator or Photoshop.
As a result, it is a much more accessible tool for creating professional designs, especially given the pricing. ‘Canva Free’ is an incredible free version of the tool that lets you access almost every aspect of the platform at no cost whatsoever.
I have used Canva myself for several years, and only started paying for Canva Pro in the last year or so to access some of the premium templates. It’s a brilliant tool for people like me who are not advanced enough to get the most out of Adobe products but still need to be able to produce the odd Instagram post and blog header from time to time.
What is Canva and How Can It Be Used For Business?
And on that note, let’s take a look at how Canva can support your design process, helping you create a range of forms of content for your marketing efforts.
For brand assets
Canva can be a brilliant tool to start brainstorming your potential brand assets. If you’re like me, you would count yourself as creative but sometimes need a little bit of extra support to get kickstarted. With Canva, you get that little bit of help and so much more!
Simply log in, click Create New Design, and search ‘brand’.
As you can see, the first option that comes up is ‘Brand Board’ click on that and you’ll immediately be shown some brilliant brand templates.
Let’s say I’m starting a new game company that focuses on video editing and graphic design for gaming companies, called ‘Gaming Graphics.’ A quick scroll and a few tweaks, and we have a great starting point for our brand!
For social media content
Canva is also brilliant for creating social media posts, with templates for TikToks, Instagram posts, stories, and Facebook posts.
Using our Gaming Graphics example, here are a few quickly worked-up posts based on our branding from above and the templates available in the platform.
For blog headers and additional visuals
When it comes to creating high-value, truly engaging blog content, you need to be able to produce excellent blog headers and additional visuals, such as tables and infographics.
These keep your readers engaged, and also act as useful SEO signals for the Google algorithm as well!
With Canva, you can use the infographic or blog header Canva templates to create high-quality content, even if you don’t have a graphic design background.
For lead magnets
Another essential aspect of any marketing effort is a strong lead magnet, such as a free eBook. Again, it is essential that these pieces of marketing collateral look the part, and Canva can help ensure your work looks professional and of the highest quality.
Fun fact: If you want to ensure your whole team has access to Canva, there are multi-person subscriptions available as well, called Canva Teams and Canva Enterprise (ideal for large organizations.).
Learn About More Great Tips and Tricks For Just $1
In conclusion, Canva is a fantastic design tool, and one you should definitely consider adding to your marketing suite.
But to truly harness Canva’s potential, you need comprehensive guidance that covers all aspects of running a successful business.
Trying to show off all your great digital content on social media can be tricky at the best of times.
Should you direct followers to your company website? What about a current offer? Or even your other social accounts?
Well, you have to choose, as you can only put one link in your bio!
Or can you?
With Linktree, you can create a landing page that your target audience can use to seamlessly move around your brand’s digital pages, allowing you to promote new offers, YouTube videos, a company contact page, and everything in between.
Here, I will answer the question ‘What is Linktree?’ As well as showing you how to set one up for your brand this year.
Short on time? Here are the key takeaways
Linktree allows multiple links in a single bio, making it easier to share content across social media.
Linktree is free to use, with a paid version offering more customization and analytics.
Setting up a Linktree is quick and simple, requiring just a few steps to add links and personalize your page.
Linktree can boost engagement by directing users to your website, offers, social profiles, or content.
What Is Linktree?
First off, let me explain what a Linktree is for those that are not aware. For those who already know this, you can skip to the next bit!
Linktree is a tool designed for social media users to add personalized links to their platforms, acting as a jumping-off point for their many other digital content.
You might think your favorite social media channel features multiple links, but most of them only allow one, making it hard for users to pick the right one to promote.
Linktree takes away that issue, taking fans and viewers to a Linktree landing page, where social media celebrities and brands can show several different links.
Linktree (not ‘link tree’) has a free and paid version, with the paid version offering advanced customization options, as many links as you want, and in-depth analytics data.
How to Set Up a Linktree
Fortunately, it’s incredibly easy to set up a Linktree landing page and start promoting various links.
Go to www.linktree.com and create a free subscription.
Input the information requested about your account.
Choose your plan (we recommend testing the free tool first before paying out for the paid version.)
Alter and tweak your page appearance (we suggest altering it to match your own website. That way, any direct traffic that comes through won’t be surprised by the disparity!)
Add at least one single link.
Select a header, title, and thumbnail.
Copy your unique URL and put it into your chosen social media channels as in your one bio link spot.
Should Linktree Be Part of Your Marketing Plan?
Now that you know how to set up your Linktree link, one important question remains: is it actually worth doing? Does your website need all the important links in your Instagram bio, or can you make do with one link in bio?
The benefits of setting up a Linktree URL
One of the biggest and most obvious benefits of implementing a Linktree as part of your social media marketing efforts is that all of your links are easily accessible in one simple location.
Rather than asking customers to come through to your website and then try to get them to follow your other accounts, check out product drops, and other actions, you can do all of that from your brand’s Linktree landing page.
The other major benefit is that you can use Linktree to add links to almost every social media platform. Instagram, X, YouTube, and TikTok all only allow one bio link as standard, so this link-in bio tool really can come in handy!
Another major benefit? It’s completely free! For startups that are keeping their budget tight, you’ll be pleased to hear that you can set up and start using a Linktree account without spending any money. You will have to deal with the Linktree logo on your Linktree page, but as soon as you see the platform bringing you success, you can always upgrade to a pro version to customize colors, branding, and fonts.
One of the reasons I particularly like the Linktree website compared to the alternatives is that it has some very detailed tracking data and analytics.
Much like when your executing search engine optimization marketing, you want to ensure that your social media marketing efforts are actually driving traffic and conversions.
Linktree lets you gather insights into how many users are clicking each link, as well as where those link clocks are coming from.
As a paid plan user, you can also prioritize and schedule lists, ensuring certain ones go live at specific times and also get removed automatically at a later date. This is a fantastic tool for brands running offer periods where they want to launch a limited-time deal to generate interest.
Linktree alternatives to consider
Of course, if Linktree isn’t quite to your liking but you’re still interested in the concept in general, there are a few other options to consider:
Milkshake: The best alternative, in my opinion, as I feel like the user interface is the easiest, especially on mobile, where most of your clicks will be coming from.
Beacons: Another good option, mainly as it offers some minor customizations as part of a free plan, as well as arguably providing more advanced analytics than Linktree.
Koji: Not my personal favorite, but it offers customizable storefronts as well as some interesting built-in mini-apps.
How to Make Your Linktree a Success
Creating a Linktree? Piece of cake.
Making it a success? That takes a little more skill!
After all, if you’re going to go through the effort of setting one up, then you must ensure it is optimized for maximum engagement and conversions.
To do this:
Prioritize the most important lists: Stick your most important links at the top of your page.
Customize it to match your brand: Opt for colors and fonts that match your branding.
Catch attention with titles and thumbnails: Make links stand out with fun and engaging text. Make the CTA’s compelling and unique.
Regularly check analytics: Don’t forget to track performance, adjusting your strategy and Linktree order accordingly.
Promote it everywhere: Add your link to all your social pages, as well as other places like email signatures, business cards, and even website footers.
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Want to maximize your online presence in 2025? Learn how to drive traffic, increase engagement, and grow your brand.
For just $1, get instant access to 30+ expert-led courses and 1,000+ lessons designed to help you master Linktree, social media marketing, and online branding. Join a community of forward-thinking entrepreneurs who are building powerful digital presences.
Yes, Linktree allows you to add multiple links to your profile. You can customize the order, add thumbnails, and include icons to make all your links more engaging.
Is there a free version of Linktree?
Yes, Linktree offers a free version that includes basic features like unlimited links and some customization options. However, premium plans provide advanced features like analytics, custom branding on your Linktree landing page, and integrations.
What social media platforms can you use Linktree on?
Linktree can be used on Instagram, TikTok, Twitter (X), Facebook, YouTube, LinkedIn, and other platforms where you can share a single bio link. It helps you share multiple links in one easy-to-access landing page for social media users.
What has no physical presence and haunts every entrepreneur’s dreams?
No, I’m not talking about actual ghosts.
I’m talking about building a ghost e-commerce brand!
Many entrepreneurs dream of opening their own ecommerce store, selling products and services online, and growing their own businesses in the process.
However, one major barrier is that a physical inventory can be too much of an upfront cost, not to mention the issues that can arise with inventory management.
But what about exploring a simpler business model like ghost commerce?
Here, I will take you through the concept of ghost commerce business, as well as highlight some of the major upsides and potential drawbacks to consider before going all in on this unique twist on traditional ecommerce.
Short on time? Here are the key takeaways
Ghost commerce can be an incredibly effective way to get into the world of ecommerce without taking on large volumes of inventory.
Customer satisfaction must be a top priority to build trust and encourage repeat business.
Common challenges of ghost commerce include high competition, reliance on third-party suppliers, limited brand control, and difficulties in customer retention.
Success in ghost commerce requires a strong online presence, strategic marketing efforts, and a willingness to invest in marketing efforts.
What is Ghost Commerce? Everything You Need to Know
First, let me explain what I mean by the term ‘ghost commerce.’ Ghost commerce is the phrase used to describe running an online store that has no physical store for shoppers to visit or any physical inventory to manage.
Instead, a ghost commerce business sells products or services from third-party manufacturers.
The benefits of starting a ghost commerce business
When reading that description of ghost commerce, chances are a few benefits immediately come to mind.
First and foremost, the barrier to entry is almost non-existent! You have the potential to run a ghost commerce store from anywhere, without worrying about creating a product, managing inventory, or even fulfilling orders.
That means the upfront costs are significantly lower than traditional ecommerce businesses.
You can also act much quicker and adapt to changes in trends, rotating products in and out based on consumer behavior.
Rather than waiting for manufacturers to create new products and set up the line of production, ghost commerce business owners can simply host another third-party product at a minute’s notice.
Lastly, the ghost commerce business model is also ideal for anyone searching for the holy grail: passive income.
While no business venture is ever truly passive, ghost commerce requires minimal day-to-day maintenance, as you can automate the process of passing order information to suppliers and vice versa.
The potential drawbacks of ghost commerce to be aware of
Sounds pretty great, right?
Well, there are some potential drawbacks to consider as well.
For starters, ghost commerce means you have much less control over the quality of the products and shipping process, which means you’re relying heavily on the partners you work with.
In many instances, this won’t be an issue, but a bad customer experience could lead to negative feedback and a lack of repeat purchases.
As you’re not the owner of the products, you also need to adjust your expectations when it comes to profit margins.
As a ghost commerce owner, you’ll only be able to charge a small markup, meaning you’ll need to grow to become a large brand before the income earned becomes significant.
How to Create a Profitable Ghost Commerce Business Model
With that in mind, let’s take a look at the steps you need to take to give your ghost commerce business the best chance of succeeding. With tight profit margins, ensuring you put your brand in the best possible position is crucial.
Opt for a niche that you know well
First and foremost, look for a niche that you know very well or at least feel very passionately about.
Niching down can sometimes feel like a limiting decision as it cuts down your audience size, but as a new brand, it is often impossible to compete with a generalist approach. Instead, focus on trying to build a loyal customer base within your niche. The key to long-term success is repeat business and word of mouth, both of which can be achieved by choosing a specific niche.
Not only that, but picking a niche you know well will ensure you remain passionate about your business venture and also allow you to use your inside knowledge of current trends to promote products you know your target audience will want to see.
Optimizing now will make your life much easier later
Optimizing whilst you go through the online store setup is crucial for getting all your digital ducks in a row early. It can be tempting to quickly set up your store, skipping key aspects like meta descriptions and alt-tag text on imagery, in an attempt to go live as quickly as possible.
However, optimizing as you go ensures you won’t need to go back and troubleshoot issues after going live, which can be difficult to do and will cost you valuable time. Take the necessary steps to conduct search engine optimization during the setup process, and your future self will be very grateful!
Identify reliable suppliers
Another crucial step in ensuring your setup for success is to partner yourself with reliable suppliers. As mentioned above, as a ghost commerce business, you have minimal control over the delivery of your products, yet any negative customer reviews will impact your business and not the manufacturer.
Therefore, you must control the controllables! If a manufacturer’s rates or lead times seem too good to be true, it’s best to steer clear and stick to suppliers that have a strong track record for hitting their deadlines and meeting customer expectations.
Tailor marketing strategies specifically for your target audience
Laslty, ensure that all of your marketing strategies are tailored specifically to your target audience. It can be tempting to try and attract the most people with your efforts, but that generalist approach will likely mean you attract no one.
Instead, lean heavily into your niche, conducting targetted social media ads that reach them specifically, and focusing on PPC topics that they search.
One of the most obvious examples is via your SEO efforts. If, for example, your ghost commerce business is selling functional fitness sneakers, it can be tempting to write content for your website that focuses on the keyword phrase ‘sneakers.’
After all, as you can see below, there is plenty of traffic for that search term:
However, it is also a very competitive keyword (56) and you will be competing with leading brands like Adidas and Nike.
Instead, opt for a search term like ‘functional fitness’ which has less search volume (4.1k) but also much lower competition (23).
As a new website, your domain rating will be very low, so tackling topics with less difficulty is crucial as you grow your brand.
Learn All You Need to Know About Setting Up an Online Store for Just $1
Ghost commerce is one of the most low-risk, high-reward ways to start an online business—no inventory, no upfront stock costs, and no need to handle logistics. But to succeed, you need the right strategies, suppliers, and marketing tactics to make it work.
That’s where Foundr+ comes in. For just $1, you’ll get instant access to 30+ expert-led courses and 1,000+ lessons on eCommerce, branding, digital marketing, and supplier sourcing—everything you need to launch and scale your ghost commerce brand.
Frequently Asked Questions About the Ghost Commerce Business Model
What are the cons of ghost commerce?
High Competition
Market Saturation
Dependence on Third Parties
Lack of Brand Control
Limited Customer Relationship & Loyalty
How do I identify a target audience for my online business?
To identify your target audience, you must evaluate your competitor’s content marketing strategies, see who they’re going after, and identify common traits that you can then bake into your ideal customer profiles. As you start to make sales, you can then look for common traits in your purchasers to make more specific target audiences.
How do I get more people to visit my online store?
Ecommerce ghost commerce only works with a strong online presence and plenty of visitors. To get more people to your site, ensure your content marketing efforts are aligned, and you must be willing to spend on advertising through social media accounts or via PPC.
Interested in learning how to make money fast in 2025?
The good news is, it’s not as difficult as you may think.
And no, this isn’t another article about how you can ‘earn passive income by buying our AI software’.
These are real, unique ways that you can tap into online money making opportunities that will help you earn quickly, and also for the long-term.
Short on time? Here are the key takeaways
Drop new products with limited stock: By limiting stock, you create urgency for your products, which generates more demand.
Trendspotting and fast-moving inventory: Set up an online store that tracks trends and turns them into relevant, fast-moving products.
Niche subscription boxes: Niche markets are a great starting point for earning extra cash, and can become a very steady income stream.
Buy local, but sell national: Use the local aspect of your products as a digital marketing tactic, allowing you to make more money from attracting a global audience.
Branded merch: If your online business already has loyal customers built-in, they may be interested in branded merch.
Sell in bulk to businesses: While many people try to earn money by selling to consumers, why not try selling in bulk to other businesses?
Making Money Quickly (The Right Way)
Before I dive into some clever ways that you can make money quickly in 2025, I just want to quickly explain how I researched and pulled together this list.
After all, there are lots of ways to make money online quickly, but some of those are not quite as morally correct (think crypto rug pulls, sports gambling, or selling online courses that are just a collation for freely accessible content).
I wanted to provide you with real ways to make money fast, and from my market research, I’ve come up with six options that are not only great for short-term gains but also long-term success.
Many of the below also require limited additional knowledge, and all you need is a strong internet connection, a few digital marketing skills, and some old-fashioned hard work!
How to Make Money Fast in 2025 in 6 Unique Ways
With that in mind, let’s take a look at six unique ways to earn money online. Some have minimal upfront investment, whereas others will require you to put in some additional extra money and time. However, these ideas all aim to provide you with unique ideas for your own online store rather than simply telling you to sell online courses or take part in dropshipping.
There’s a ton of information on how to earn money in those ways, so let’s take a look at some more interesting options!
Drop new products with limited stock
It can be difficult to get your products to stand out in today’s overcrowded digital marketplace. Sometimes new products can take a while to gain the traffic, reputation, and customer reviews needed to become a popular product.
However, there is a way that you can skip the digital queue.
Brands have seen great success limiting stock, drumming up demand through scarcity, and earning money fast.
Not only that but limiting stock also ensures you never get caught out with a lack of stock compared to demand, which is a lovely bonus!
The fitness shoe company R.A.D has done this really well, rising from relative obscurity to become the must-have functional fitness shoe in just a couple of years.
Here’s an example of their upcoming drop, where the product is not currently available and will sell out in a matter of minutes, much like coveted gig tickets for a Dolly Parton reunion tour would.
And here’s a traffic graph highlighting the brand’s growth in recent years since taking this approach to product launches.
Trendspotting and fast-moving inventory
Another way to help get your foot in the digital door and start making money quickly is by focusing on trend-specific products.
Rather than setting up an online business that focuses on one specific niche or industry, one way to ensure traffic is to quickly adapt to current trends, selling products or services that are in high demand. One of the benefits of being small team or independent business is that you can be much more flexible, adaptable, and quick than market-leading businesses.
Thanks to advances in technology, you don’t need any web development skills to quickly set up a high-quality shop with sites like Shopify. For this venture to be successful, you’ll need to ensure you keep abreast with any new trends, and also find yourself a reliable supplier than can produce the products you need, at a timeframe that ensures they are still relevant.
For example, remember fidget spinners? One entrepreneurial teen managed to make hundreds of thousands of dollars by jumping on the craze, setting up an online shop and gaining large volumes of traffic almost overnight.
Niche subscription boxes
However, if the generalist approach isn’t right for you, niching down could be a great alternative. Creating a business model that focuses on a very specific niche can seem limiting, but it’s a fantastic way to build a strong online presence and brand loyalty.
For example, your brand may start as one that focuses on high-quality coffee beans, but in the future that can easily branch out into a brand that focuses on all kinds of coffee, tea, and other relevant products.
Subscription boxes are also an excellent choice because they help brands get a much better understand of monthly demand, not to mention a consistent income each month. They take a little bit of effort and upfront costs, but one of the benefits of subscription models is that once everything is in place, the process requires minimal tweaks and time managing.
The allure of purchasing local produce has never been more attractive for consumers.
It is easier than ever for consumers to get a taste of any part of the world, without ever having to leave their home!
As a brand, the best way to capitalize on this is to lean into your local produce, and sell it on a global scale.
For example, if you’re based Texas, a quick ChatGPT search can help you identify what type of products could gain quick traction.
Who is going to resist the chance to purchase BBQ sauce, made and distributed directly from the Lone Star State?
Branded merch
For companies that already have a following of sorts, one way to quickly capitalize on that is by created branded merch.
For several customers, purchasing branded merch is their way of showing their support for the brand, while also getting their hands on something unique that helps them show off their style and interests.
I recently explained How to Make and Sell Merch For Your Brand in this detailed article. If your business is in a position to start profiting from branded products, be sure to check it out!
Sell in bulk to businesses
Lastly, while every other business is trying to sell to customers, why not flip the script, and focus on selling to other businesses instead?
For example, you could start selling custom office supplies for other startups, or branded packing for small businesses.
One of the biggest benefits of pitching your products to businesses is that they are much liklier to purchase in bulk, ensuring you can earn money quickly that can then be reinvested back into your business.
Get All the Insights You Need to Earn a Consistent Monthly Income, For Just $1
If you’re serious about making money online and want expert guidance to help accelerate your success, then Foundr+ is the perfect solution. For just $1, you’ll get 14 days of live coaching, direct support from real experts, access to an engaged community of 30,000+ entrepreneurs, and over 30 business courses designed to fast-track your business growth.
Whether you’re launching a niche subscription box, branded merch, or a trend-driven online store, having the right strategies in place can make all the difference.
Frequently Asked Questions About Making Money Online Fast
Is it possible to make passive income by selling courses online in 2025?
While it is possible, it is very difficult, most notably due to the saturation of the market, plus the bad reputation that online courses have gained after many poorly put-together courses have let consumers down before.
How can I identify my target audience and what they need?
For businesses that already have a following, you can identify your target audience by tracking common traits in your existing customer base. For businesses that are still starting out, use a combination of ChatGPT and your competitor’s customer base to identify who your ideal audience is.
Should I quit my full-time job to set up my own website?
Each person’s situation is completely different, but we would recommend that you only take this step if you are confident that your essential payments are all covered, at least until your new business is up and running.
When running a startup or small business, finding new revenue avenues can be significantly beneficial.
After all, building a brand isn’t always cheap, so any way that you can generate additional income should be welcomed with both arms.
That’s exactly what high-quality merch can do for you! Here, I’ll show you how to make and sell merch for your brand in 2025, expanding your business and making some additional funds along the way.
Short on time? Here are the key takeaways
Step 1: Build a brand identity: Start by identifying what your brand is popular for and how that can be reflected in your merchandise.
Step 2: Know your audience: Next, understand the buying habits and traits of your audience, as this will impact marketing efforts and designs.
Step 3: Choosing what to sell: Select what type of products have a good profit margin and meet audience expectations.
Step 4: Design time: Once selected, start designing the style you want to see from your merchandise.
Step 5: Test and learn: Get samples of your first design efforts and ask friends and family for feedback.
Step 6: Choose a manufacturer: Once you’re happy with them, organize manufacturing and start stocking your merch, ready to sell.
Firstly, What is Merch?
Before we jump straight in, I wanted to quickly touch on what I mean by the term merch. Merch is a common abbreviation for merchandise, and you’ll likely hear influencers, YouTubers, and streamers refer to it as one of their main sources of income.
In simple terms, the phrase ‘merch’ refers to any products that are branded in line with a company or popular personality and sold to fans of that business or person.
While it has often been popular with social media celebrities, it has become more and more popular option for more mainstream businesses as well, most notably coffee shops, bookstores, or other locally run businesses.
Why is merch so popular?
The popularity of merch doesn’t just come from one key reason; there are actually several reasons why customers would opt to purchase a brand’s merchandise.
One of the main reasons is that it is a great way to show support and loyalty to that brand and allows them to feel a little bit closer to the inner workings of the business.
That’s why merch is so popular with shops that operate locally in the community, as people appreciate that running a small business can be challenging and purchase merch as a show of their appreciation.
It also offers sentimental value, as it can be seen as a memento from a memorable experience, such as a t-shirt from a concert of your favorite brand. Speaking from experience, I have several Sam Fender t-shirts that fill this reason, and also a t-shirt from a coffee shop I have many fond memories for that closed down in 2020.
It also allows customers to not just show support but also personality. People want to wear clothes that represent who they are and what they like, and what better way to do that than by purchasing merch from their favorite brands?
As you can imagine, setting up a successful merchandise shop can be incredibly successful. Because of this, many brands and influencers are also attempting to get into the merch game, so it is crucial that you create the sort of products your audience want to see, or you will struggle to get a foothold in the market.
Your 6-Step Plan to Selling Merch Successfully
With all that in mind, here is a very quick six-step process that you can follow to start selling merch successfully. For a more detailed approach to selling and scaling, be sure to check out Gretta’s fantastic course on the subject in this free training video.
1. Build a brand identity
Before you go ahead and plunge valuable funds into your merch adventure, you need to ensure that you have an audience that will be receptive to what you put out.
After all, your customers might be happy with your IT solutions, but that doesn’t necessarily mean they want your brand plastered on their tote bags and mugs.
You must, therefore, ensure you have established a clear and exciting brand identify first. That’s more than just an eye-catching logo, though. It’s also the image and personality that is related to your brand and what people think about when they see your branding.
Some of the most successful merch sellers are trendy coffee shops, popular influencers, and cool content creators. That’s because merch for these brands allows customers to show off their love of the brand while also projecting to other people that they are cool because they are fans of those brands and personalities.
Here’s a quick guide to creating a quality, authentic brand.
Define your core values: Identify the principles that guide your brand and ensure they align with your mission and audience expectations. Authenticity comes from staying true to these values in all aspects of your business.
Know your audience: Understand your target market’s needs, desires, and pain points. Speak their language and create content that resonates with them on a deeper level.
Craft a unique brand voice: Develop a distinct tone and messaging style that reflects your brand’s personality. Consistency in voice builds trust and recognition.
Design a memorable visual identity: Your logo, colors, and typography should reflect your brand’s essence and make a lasting impression. Cohesive visuals help reinforce brand identity.
Tell a compelling story: Share your brand’s origin, purpose, and journey in a way that connects emotionally with your audience. People engage more with brands that feel human and relatable.
Be consistent across all platforms: Whether it’s your website, social media, or packaging, maintain a unified look, voice, and experience. Consistency builds trust and recognition.
Engage and listen to your community: Foster meaningful interactions by responding to comments, gathering feedback, and showing appreciation. A strong community reinforces brand loyalty.
Deliver on your promise: Quality and reliability are key to building an authentic brand. Ensure your products, services, and customer experience align with your brand’s messaging.
Showcase real people and experiences: Highlight customer testimonials, behind-the-scenes content, and real-life brand applications. Authenticity is strengthened through transparency.
2. Know your audience
Once you’ve nailed down your branding, it’s time to get more familiar with your audience. Understanding your audience’s behavior, wants, and needs will greatly help when it comes to choosing the type of products you should be selling.
If you already have a group of loyal customers, gathering this information should be quite simple and can be done by reviewing feedback, reviews, and engagements on social media.
If you haven’t got a large dataset just yet, you can pull together all the information you have on your existing audience, running it through ChatGPT to glean more insights and expand on the limited data you have available.
If you do have the audience size necessary, running surveys or asking for comments on social posts is a great way to take the guesswork out of product selection.
Failing that, review your current customers, establish their other likes and dislikes in your industry, and see what those competitors seem to be selling and to what level of success they are doing so.
3. Choosing what to sell
Next, it’s time to pull those product ideas together and identify what you want to sell. While most of the information you will use for this will be based on audience preference, you will also need to factor in costs, profit margins, and availability.
Melisa Vong has a fantastic free masterclass on How to Find a ‘Hot Product’ that you should definitely check out for inspiration!
Here’s a quick breakdown of some of the most popular choices that many businesses and individuals opt for:
Hats
T-shirts
Mugs
Phone cases
Hoodies
Sweatshirts
Tote bags
4. Design time
This step is perhaps the trickiest, as it doesn’t matter what merch you have lined up if the designs are no good! Create designs that you know will resonate with your target audience, leaning heavily on your brand colors and only using the highest quality imagery and graphics.
I always suggest to brands that they keep things as simple as possible, focusing on clear and easy-to-read fonts and easy-to-recognize designs.
5. Test and learn
Once you’re happy with your designs, it can be very tempting to quickly rush to get your products to market, but this is one of the biggest mistakes that you can make.
After all, what if you’ve made a horrific spelling error? Suddenly, your ‘Getting Your Ducks in a Row’ hats might not be so child-friendly!
To prevent such expensive problems from arising, chat to friends and family for honest advice on your efforts. You need to choose people that you trust will tell you what they really think, as purchasing stock is not cheap.
Feedback is the best way to identify what is most likely to work and what isn’t, and gives you the confidence you need to sell your products online.
6. Choose a manufacturer
Once you’ve got your honest feedback, swallowed your pride, and made any necessary changes, it’s time to turn your merch ideas into tangible products!
When it comes to producing and stocking your merch, you have two main options to choose from: Print on demand or via a Manufacturer.
Each has its own benefits, so it’s important to research both in as much detail as possible. Print-on-demand allows you to keep costs low and reduces any inventory concerns you may have, which can be very helpful for anyone who is unsure how well their merch will be received.
For those who are confident they will sell their merch quite quickly, you may want to opt for a manufacturer, as purchasing in bulk is often significantly cheaper than a print-on-demand alternative.
Want to launch a successful merch brand? Foundr+ gives you everything you need to make it happen. For just $1, you’ll get instant access to 30+ expert-led courses and 1,000+ lessons covering branding, design, eCommerce, and marketing.
From crafting standout designs to choosing the right suppliers and growing your audience, Foundr+ equips you with the tools, strategies, and community support to build a profitable merch business.
Not only does it require a lot of time and effort, but it can also be very daunting to consider quitting your 9-5 without knowing whether or not you’ll be successful.
With that in mind, I’ve pulled together eight unique side hustles for you to try this year. The aim is to provide you with potential side hustle ideas that you can scale and grow into full-time businesses over time.
That way, you can build an audience and an income stream before taking the ultimate leap and laying the foundations for your future success.
Short on time? Here are the key takeaways
Create an e-course: A high-value niche course can still provide a great form of passive income.
Social media management: With more brands expanding their social media marketing efforts, you could use your expertise to manage multiple channels.
AI automation consultant: The rise in AI capabilities has left a gap for skilled experts to consult and support.
Domain flipping: As it’s easier than ever to create a website, hunting for domains is also more popular.
Ghostwriting for CEOs & influencers: Thought leadership is becoming increasingly important, but often, people don’t have the time to do it properly
Local drone photography and videography: Drones are a great way to get memorable shots and videos, and they only cost a small amount upfront.
Personalized embroidery business: Personalization is a fantastic way to diversify yourself from the competition.
Subscription-based coffee roasting business: Subscription-based businesses are a great way to manage inventory and growth in line with demand.
8 Unique Side Hustles to Try This Year
Create an e-course
Pros:
Limited upfront costs
The main investment is time
Once live, minimal work to maintain
Cons:
There are a lot of other eBooks to compete with
There is a generally negative perception of eBooks
Building your initial reputation takes time
Firstly, you could opt to create an online course to make a little bit of extra money on the side. Creating an eCourse is easier than ever, with minimal upfront costs other than your time and effort in researching and writing.
Plus, once your course is live, there’s minimal upkeep required, just quick edits and amends where necessary when information changes.
Of course, it’s important to note that the internet is flooded with average, at best, eCourses, so it’s very important that you produce something that doesn’t just regurgitate already available knowledge. Instead, focus on providing true value, accept that this will take a little longer in the short term, and you’ll slowly build a library of popular eCourses that provide you with a healthy monthly income.
Social media management
Pros:
Completely remote and easy to scale
High demand due to increasing brand awareness of social media marketing
Posts can be scheduled to meet client time zones
Cons:
Requires a level of skill, qualification, or experience to start
It can be difficult to find initial clients
Constant work to upkeep, manage, and expand
Another popular side hustle you could consider is social media management. One of the biggest benefits of this approach is that you can do the work completely remotely and use tools to schedule content in advance, ensuring it meets client deadlines without taking over your entire life.
Plus, thanks to increased awareness of the value of having a brand presence on social media, there is plenty of opportunity here to scale up your efforts and turn it from a side hustle to a full-time business.
AI Automation Consultant
Pros:
Extremely topical
Scope for growth as the technology develops
Company concern and lack of understanding are driving high demand
Cons:
Requires certain skills and experience
Must maintain constant learning to stay on top of the newest innovations
Convincing brands it’s necessary can be tricky
I don’t know about you, but I don’t think I’ve gone a day without hearing about the advancements or capabilities of AI so far this year! However, while some of those advancements either seem minimal at best or hard to understand, the evolution of AI has led to companies desperately searching for ways it can increase production and improve profit margins.
That’s where an AI consultant can help. There’s a ton of scope for growth with this role as the technology develops and becomes even more mainstream, and although it requires consistent upskilling to keep up with the updates, this side hustle could be very profitable.
Domain Flipping
Pros:
More and more demand for good domains
Easy to do at a time of the day that suits you
Cons:
Turnover is minimal per domain
It can be hard to find good domains without taking a gamble
Difficult to scale without investing more time and money
Domain flipping is another from-home side hustle that can quickly start to make you a nice little second income.
As it becomes easier and easier for people to create websites, web domains are also becoming more sought after, increasing the demand (and therefore competition) for good quality domain names.
However, I would be wary of expecting this to turn into a full-time role. It can be hard to pick domains that will one day be worth a lot more than you paid from them, and it can be difficult to scale without investing more time and money.
Ghostwriting for CEOs & Influencers
Pros:
Fully remote and can be done at a time that suits you
Potentially high-paying clients
High demand for quality work that differentiates from the norm
Cons:
Hard to expand by investing more time
Some clients can be very specific or critical
Establishing rates will likely vary per client
The rise of generative AI would have many people thinking that the role of a ghostwriter is no longer needed. In actual fact, high-quality writing is now more important than ever!
High-quality content is now a significant differentiator for brands, and especially for CEOs and influencers, whose personal brand is absolutely critical for business growth.
You can offer this service fully remotely and work at a time that works for you around other commitments, although it is worth noting that rates will often be dictated by clients somewhat, so income may vary.
Local Drone Photography and Videography
Pros:
Drones are now much cheaper than when they first launched, making the startup costs cheaper
Provide a service normal photographers can’t
High demand for beautiful imagery and aesthetics thanks to social media growth
Cons:
There is a startup cost to factor in
Work is not remote, and travel is required
When drones first became available, many people (myself included) scoffed at the price. However, now they have been in the market for several years, drones are much more affordable, and as such, have become a very useful tool for setting up a photography or videogreaphy business.
Whether you specialize in weddings and work your side hustle at the weekends, or work with brands that want more marketing collateral, drone-based photography and videography can be very attractive for many businesses in your area.
Personalized Embroidery Business
Pros:
Customers demand personalization
Personalization can help differentiate from other services
Turn a craft into a source of income
Patterns can be produced on a ‘set and forget’ service
Cons:
Time-consuming and often demanding delivery times
Requires specific skills and resources
When launching an eCommerce brand, it can be tricky to show audiences your USP. After all, what separates your brand from others in the industry?
One way to truly differentiate is to offer a personalization-based service. It could be embroidery, it could be metalwork, it could be anything in between! The main thing is that you adhere to a specific type of customer, building a loyal audience that people will make repeat purchases from, helping you grow your side hustle into a business.
Subscription-based coffee roasting business
Pros:
Subscription businesses are easy to scale and manage inventory
The packaging is small, making it easy to store at home until you scale
Simple to setup, with minimal upfront costs for equipment
Cons:
It will take time to build a consistent audience
Requires time and effort to continue running
Lastly, I wanted to include a subscription business as part of this list, as they are an excellent option for founders who want to track consistent sales and manage inventories on a budget. The reason I chose coffee subscriptions is that it is a commodity that coffee lovers are willing to spend money on, it’s a product that people frequently use each month, and it’s a product that has been proven to be popular for generations.
All of that ensures that coffee-roasting brands are not going anywhere any time soon and that there is a built-in market ready to taste your delicious concoctions.
Final Thoughts
Looking to start a unique side hustle this year? Foundr+ provides the perfect resources to help you turn your ideas into reality. For just $1, you’ll gain instant access to over 30 courses and more than 1,000 lessons, all taught by industry experts.
Whether you’re launching a passion project or building a profitable business, Foundr+ equips you with the skills, strategies, and community support you need to succeed.
Don’t wait—take the first step toward your next side hustle today. Sign up now.
Traditionally, new businesses would need to set up a brick-and-mortar shop in the middle of their city to start making sales.
But the world has changed significantly since then, with more avenues than ever available for launching a brand.
One such avenue is the TikTok shop, which can be incredibly successful for some brands but also difficult to understand.
Here, I will discuss how businesses can thrive on TikTok Shop in 2025 and successfully grow their brand.
Short on time? Here are the key takeaways
Promote urgency: Try to capture your audience’s attention before they decide to swipe and move on.
Don’t be afraid to discount: TikTok exclusive discounts are a great way to promote action from your viewers.
Limit volume: By limiting volume, you ensure that viewers will act due to the fear of missing out.
Engage with your audience: Audience engagement is essential to make your viewers feel heard and seen.
Focus on the visuals: Your background and setup must be eye-catching, as TikTok is a video-first platform.
No dead air: The more dead air on your page, the more chances you give for your audience to consider moving on.
What is TikTok Shop?
TikTok Shop is a feature within the TikTok app where users can make purchases while browsing the social media app.
It is well known that TikTok shop is one of the most popular social media apps, especially with the younger generation, and being able to reach them where they already are is much easier than convincing them to come across your website or social channels.
If you use TikTok yourself, you’ll notice that TikTok shops appear infrequently as you’re scrolling, showing up in between the content you follow and what the algorithm recommends and sends your way.
The videos are often of a very passionate seller, confidently communicating and engaging with the chat while also promoting products, regularly with some form of urgent discount.
For those of you reading who are old enough to remember, it is the closest thing to a modern-day version of the TV shopping channels you’d stumble upon when flicking through terrestrial TV channels.
The stats
All that sounds great, but what’s really impressive is the numbers behind TikTok Shop. In 2024, there were as many as 264,500 TikTok shops, with the gross merchandise value sitting at just over 11 billion dollars!
The main winners are fashion and beauty brands, with beauty and personal care (22.50%), Womenswear & Underwear (12.56%), and Menswear & Underwear (8.06%) dominating the market.
However, other industries like Health (5.42%) and Phones & Electrics (3.88%) also have plenty of market share.
You can see plenty more insights and data in this great report from AfterShip.
How to Be Successful on TikTok Shop
Now that you know some of the incredible numbers behind TikTok Shop, let’s discuss how to be successful on the platform. After all, simply setting up a TikTok Shop does not guarantee success. You need to ensure your shop is well set up and you’re doing everything you can to bring in new customers.
Promote urgency
The first tactic to be aware of is the need to promote urgency when selling on TikTok. User’s engagement time per post is so short that you need to capture their attention immediately by promoting the need to act urgently.
Not only that but the more time you give your viewers to weigh up and consider whether they should purchase from you, the more chance there is that they opt to swipe and move on without buying from you.
Of course, I’m not saying you should lie to promote urgency to your audience, but you should use incentives to motivate quick action.
Don’t be afraid to discount
One of the best ways to do that is by offering a ‘here and now’ discount that isn’t available on your website. This tactic is very common on TikTok and motivates viewers to act now rather than wait or move on from your shop.
Not only that, but you could also run occasional giveaways for those who comment on the live video. People love the idea of winning free stuff, even when it isn’t something they need! Plus, by doing this through the comments section of the video, you also please the TikTok algorithm gods with your consumer interaction, which in turn will mean your shop is shown to more potential customers, and the cycle continues.
Limit volume
Another way to promote action is to limit volume. You’ll notice that most of these suggestions are all focused on not only keeping your audience for longer but also driving them to take action.
By limiting the volume (aka, stating you only have three left in stock), you tug on people’s fear of missing out. This approach will push some people who were unsure about purchasing into purchasing out of fear that if they don’t act now, they’ll miss out.
Again, it’s important to keep the ethical aspect of your business in mind here. If you say you’re only selling 10 items at a specific price, it’s important that you stick to that and not expand the offer or lie about the volume.
Not only is this unethical, but your audience will quickly see what you’re doing and move on while also no longer trusting you in the future.
As a founder of a small business, trust is everything, and building a loyal customer base is the first step to achieving long-term sustainable growth.
Engage with your audience
Another essential tip for success on TikTok Shop is to engage with your audience. Keep an eye on the comments that are coming in, as they are likely questions about your product, similar to what you would see answered on an FAQ page.
Not only will this turn those potential customers into paying ones, but it also shows other viewers that you’re listening and engaging, which adds authenticity and trust, two essential signals for new brands trying to get a foothold in the market.
Therefore, the only way to capture their attention is by providing them with an interesting and engaging visual.
That means being conscious of the backdrop you are streaming live from, as well as the lighting situation and where you are positioned within the frame.
This all might seem like little things, but they all add up to ensure more people stay on your video for longer.
It’s also important to show physical copies of the product that you’re selling. Not only will this excite viewers, but it also makes them more trustworthy that you will deliver the product if they make a purchase.
No dead air
Lastly, any dead air is an opportunity for your audience to swipe and move on. Practice your talking to the camera by doing the same in the mirror, cutting out any empty space in your selling, and trying to cut out any mumbling or filler words like ‘um’.
Unfortunately, this just comes more naturally to some people compared to others! But it is also a skill that you can work on.
After all, practice makes perfect!
Final Thoughts
Looking to leverage TikTok Shop to drive your business growth in 2025? Discover proven strategies and expert tips with Foundr+.
For just $1, unlock instant access to over 30+ expert-led courses and 1,000+ lessons tailored to help you excel on TikTok and beyond. Join a vibrant community of forward-thinking founders who are mastering the art of online selling.
Do you have a grasp on the potential niche your brand might operate within?
While niche markets are much smaller than broad ones, successfully tapping into them can be incredibly lucrative in the long run.
In this article, I will show you the value of moving into niche markets, and how to reach the target audience of your chosen one.
Short on time? Here are the key takeaways
For brands with little reputation or awareness, niching down can be a fantastic way to get a foothold in their desired market by building a loyal customer base.
Niche markets can be found by reviewing competitor behavior, as well as selecting broader categories and niching down from there.
Niche markets may seem like a step back because they are smaller, but a loyal following is vital for any startup brand to gain traction in a broader market.
What is a Niche Market?
But first, I should start by defining what I mean by a ‘niche’ market. In simple terms, a niche market is a smaller segment of a much larger market. For example, the broader market could be male trainers, and the niche market would be Olympic-lifting male trainers.
The audience for these trainers is much smaller but also much more specific. Catering to this particular group of consumers means adhering to their specific needs and preferences, which in this example would be trainers with a flatter sole and a wide toe box.
When deciding whether or not you have identified a niche market, here’s a quick checklist you can use:
What is the size of the market? Niche markets tend to be much smaller than broader ones.
What is the target audience? For a niche market, you should be able to identify a well-defined group of customers with shared interests, characteristics, and needs.
Does this audience show signs of brand loyalty? Customers in nice markets are often incredibly loyal to brands that cater to their unique needs.
Why Are Niche Markets so Important for Startups?
Now I know what you’re probably thinking. ‘Why on earth would I cut my target audience by as much as 75%? Surely, as a new brand, I should be trying to reach as many people as possible?”
Well, the truth is that if you take a generalist approach to your targetted audience, you will struggle to meet any of their needs completely, making it hard to sway them to change from their usual brand purchases.
Remember, as a founder, you are fighting a fun (albeit uphill) battle as you are competing with established brands, trying to convince their customers to jump ship and give you a try.
So, put yourself in your target audience’s shoes. If you are not meeting their specific requirements, why would they change their consumer behavior?
Instead, by focusing on fully meeting a select few’s needs, you stand a much better chance of turning them into loyal repeat customers, which can then set the foundations for your business to grow into a larger marketplace in the future.
How to Reach a Niche Market
With that in mind, let’s take a look at how you can reach a niche market.
Start niching down from broader categories
The best place to find a niche market is by starting in a broad one! Let’s say, for example, you’re interested in creating a new clothing brand. You can start by looking at male and female clothing and niche down from there.
For example, you could close in specifically on male and female sports clothing, and from there, you could niche down into specific clothing within specific sports.
You could become the go-to brand for brand-new golf trousers before venturing further into other golf clothing further down the line, and then other sports, and so on.
A great example of this in action is Three Putt Golf Clothing, a brand that has niched down from the broader apparel market into the intersection of golf and streetwear culture. Rather than trying to compete with the major sportswear giants across all categories, they’ve focused on a specific audience of golfers who want something different from the traditional, corporate look that dominates the sport.
You may know Amazon as one of the biggest brands in the world, offering almost everything under the sun, but that isn’t how it started.
Instead, it started focusing on the niche market of selling second-hand books online and has gone from strength to strength since then.
Identify niche market keywords
Once you’ve identified your nice, it’s time to reach your target audience. Using our golf trousers example, you can then search for related golfing terms that will attract the right audience to your brand, writing SEO-friendly content that suits their needs.
Another benefit of going after a niche market is that the ranking difficulty becomes much easier.
Take a look at this data from Ahrefs, using the golf example once more.
Keyword term: Golf
Keyword difficulty: 84
Search volume per month: 81,000
Keyword term: Golf clothing
Keyword difficulty: 56
Search volume per month: 5,300
Keyword term: Golf
Keyword difficulty: 84
Search volume per month: 81,000
Keyword term: Golf trousers
Keyword difficulty: 5
Search volume per month: 7,500
As you can see from this snapshot of data, the term ‘golf trousers’ is much easier to try and rank for than ‘golf’ and still provides plenty of traffic potential for new brands.
As a new business, Google needs to see that you are a legitimate company before providing you with what’s known as a high ‘Domain Rating’. Without a high DR, it doesn’t matter how great your content is; Google won’t rank it highly in the results.
However, that issue largely disappears for low-competition keywords, and as more customers come to your site from these sources, purchase from you, and leave reviews, your DR will increase, and then you can tackle larger terms.
Identify potential groups on social media
Another way of reaching your niche market is via social media, either by creating content they want to see or even by DMing them directly. It’s a tactic several of our founders have used to build hype and expectation before brand launches and to great success.
Engage with your target audience in a friendly manner, and try not to be too pushy or ‘salesly’ in your messaging. This can be a big turn-off for potential customers, as they are often bombarded by brands trying to get their attention.
Track competitor performance
Lastly, a great way to identify and contact your niche market is to track competitor performance and behavior. Identify brands in your niche, find their social media profiles, and note down their followers.
As your competition, you know these followers are already interested in the product or service you provide, so reaching out to them is likely to be much more successful.
Found Your Niche? Now it’s Time to Grow Your Brand
If you’re seeking advice on how to plan a marketing strategy or need a personal coach to discuss the best business practices for growth, consider Foundr+. By signing up for just $1, you gain instant access to over 30 courses and more than 1,000 lessons led by top experts, including multi-millionaire Gretta van Riel. Sign up here.
As a founder, there are many things you have to consider, such as product development, marketing, accounts, and much (much!) more.
Understandably, it can be easy to get caught up in the day-to-day requirements and not think enough about the steps you need to take to future-proof your business.
One such step is developing excellent leadership skills. In this article, I’ll share with you some great tips you can use to develop leadership skills in 2025 and ensure you are perfectly placed to grow and scale your business effectively.
Short on time? Here are the key takeaways
Work on your emotional intelligence: The best leaders are receptive to the needs of their team.
Think flexibly: As the leader of a small team, flexibility is key for continued success.
Challenge regularly and respectfully: Don’t be afraid to challenge your team, but do so in the right manner.
Understand incentives: Not all of your team will be incentivized by the same rewards and goals.
Overcommunicate: In a small dynamic team, there is no such thing as too much communication.
Why is Leadership so Important for Founders?
First off, let’s touch on why leadership is so important for company founders. After all, as a founder, you may not currently have a team working for you, and your primary focus is on more short-term objectives, such as product ideation and building a community.
However, while most of your efforts certainly should be on the near-term success of your business, you should also have at least one eye toward the future.
It’s much better to have high-quality leadership skills in place BEFORE you onboard members of staff or work with freelancers on a regular basis rather than losing valuable time trying to learn after they’ve joined.
The difference between great and weak leadership can have a monumental impact on the success of your brand, and given it is still in its infancy, you need to give yourself every chance of success!
4 Ways to Improve Your Leadership Skills
With that in mind, let’s take a look at a few ways you can improve your leadership and ensure you’re prepared to be the founder that your team needs you to be.
Think flexibly
Just as you have to think flexibly and adapt quickly to get a successful brand off the ground, you also have to be flexible with your leadership.
As a founder of a small, growing business, hiring the right people for your team is absolutely crucial. You need someone who is able to work in a small team, highly driven, and open to learning on the job.
After all, you may hire someone to do a specific role, but that role will likely change and differ day to day, depending on your needs.
Therefore, you must be flexible with how you hire, as this will greatly improve the quality of the candidate you take on, making your role as a leader much easier.
Once you have onboarded someone, you also must be flexible with your expectations as they get their feet under the table. Remember, you founded the business, so you know everything inside out. Before it even became a brand, you had a full understanding of it in your head!
Understand that it may take some team members longer to adapt to the business you have created, and try to provide them with the time and resources they need to succeed.
Challenge regularly and respectfully
As a leader, it can sometimes feel difficult to challenge those that work for you. After all, you don’t want them to take any constructive feedback personally, and you definitely don’t want to demotivate them.
However, if you aren’t challenging your team to strive for the absolute bust on a regular basis, you will struggle to continue growing your brand quickly and effectively.
That’s why you need to develop the art of challenging without offending. When providing feedback, ensure that you call out your employee’s great work as often as you challenge things you’d like to be done differently.
Plus, when you do challenge things, do so in a completely pragmatic manner, ensuring none of your feedback can be taken personally.
It’s also important to ensure any challenges are conducted as a discussion, where your team feels confident pushing back, adding their own thoughts, and contributing to changes. Businesses that allow their team to feel like they are heard and their opinions are validated tend to be significantly more successful. That is especially true for small businesses, who need to be highly adaptable and flexible.
Lastly, remember that each person is unique in how they like to receive feedback or constructive criticism. What works for you may not be right for them, so always be mindful of what they prefer and try to make them as comfortable as possible with the process.
Understand incentives
It’s also very important to factor in what incentivizes your team. A good leader will do everything in their power to understand their staff’s incentives, as this can greatly help improve productivity and output.
After all, while your passion may be the success of your business, that may not be the case for your staff, and it’s important to understand that is absolutely okay!
Instead of trying to get them to be incentivized by the business’s top line, ask them what they would like to see as rewards for achieving performance goals. It may be more time off, it may be more work-from-home flexibility, it may even be more pay.
Whatever the case, you can then use that as your incentive for achieving goals and exceeding expectations, as this will have a much greater effect than simply asking them to care more.
For many people, a job is a job. Some people are meant to start a business, and others aren’t. Once you realize this, and realize there is no problem that, and with the right incentives these members of staff can be very productive, you will see much greater results.
Overcommunicate
Lastly, there’s no such thing as overcommunication for a leader of a small business. Small businesses require employees to wear many different hats, and as such, it’s easy for things to get missed.
A great leader ensures that not only does everything stay on track but also that staff members have the time and support they need to succeed, and that only comes from constant lines of communication.
That doesn’t mean you should be asking for constant updates on projects and digitally looking over their shoulder all the time, though. That’s called micro-management, and no employees will stick around for a long time if you’re conducting yourself in this way!
However, it does mean you ensure you push your team to keep you updated where possible and make them feel like they can ask any questions they need to succeed.
Final Thoughts
To enhance your leadership skills effectively, explore the resources available at Foundr+. By signing up for just $1, you gain immediate access to an extensive collection of over 30 courses and more than 1,000 lessons, all led by industry experts. F
oundr+ offers valuable educational content and connects you with a community of forward-thinking entrepreneurs. To start your journey towards becoming a stronger leader, register now.
Owning a business can be a complicated and long journey.
Especially when you get stuck at the first hurdle: knowing the different types of business ownership and picking the right one for you! Here, I’ll provide you with all the information you need to set your startup up for success, picking the right business ownership type for your specific needs.
Short on time? Here are the key takeaways
Sole proprietorship: A single owner controls the business and is personally responsible for all debts and liabilities.
Partnership: Two or more individuals share ownership, profits, and liabilities based on their agreement.
Private limited company (LTD): A legally separate entity from its owners, offering limited liability and restricting share transfers.
Non-profit: An organization that reinvests profits into its mission rather than distributing them to owners or shareholders.
What is Business Ownership?
First off, before I dive into the different types of business ownership structures, let’s quickly touch on what I mean by the term ‘business ownership.’
In simple terms, business ownership covers the legal control and structure of a business, identifying who owns the brand, what percentage they own, and the legal structure they must adhere to.
For many founders, that can seem quite confusing (if not rather boring as well!), but it is something you should be aware of, as each type of business ownership comes with its own pros and cons.
Types of Business Ownership Structures
Sole proprietorship
A sole proprietorship is one of the most commonly chosen options, mainly due to how simple it is to set up. For those working as solo entrepreneurs, this option is a good one as everything is owned by one person.
The main advantages of a sole proprietorship are that all the income and business assets are owned by the individual, you don’t have to worry about corporation tax, and you get to make all the decisions.
On the flip side, it also means that you are completely responsible for all business debt or losses, and there is very little to differentiate between business and personal income, which can cause problems when it comes to paying taxes at the end of the year.
Partnership
Another business ownership option you may want to consider is a partnership, which can come in two different forms: a general partnership or a limited liability partnership.
For a general partnership, all partners are responsible for making joint decisions and handling finances, whereas an LLP protects each partner against the potential debt of another partner.
This is a much clearer way to share profits and division-making compared to a sole trader, but it does mean you can be held liable for the actions of your partners on behalf of the business.
Private limited company (LTD)
Private limited companies are incorporated businesses that are owned and controlled privately. The ownership of an LTD is split by shares in the brand, allowing multiple people to own a part of the business.
One of the biggest advantages of choosing a private limited company is that it offers owners limited liability, keeping their personal assets protected from any liabilities the business incurs, which means no more sleepless nights worrying about your mortgage!
The other benefit of an LTD is that it can continue to exist after the death of any owner, making it the best option for passing the business on to a family member or friend.
Unfortunately, it is more expensive to set up an LTD due to legal and administrative costs, and you also need to factor in other aspects, such as corporation tax, but it’s a small price to pay for the security of the business and your finances.
Non-Profit
Lastly, in specific instances, you could set up a non-profit organization, so long as you have set up your business for purposes other than profit.
In this instance, any profits the business makes don’t go to you as an owner but instead go to the cause you set it up for.
Aspects to Consider When Picking a Business Structure
With all that in mind, here are a few important aspects to consider when choosing the right business structure for you. While each business ownership type has its pros and cons, choosing the right one for you will depend entirely on your specific situation.
Start-up finance
As a founder, keeping on top of your budget is absolutely crucial. After all, regardless of how you’re funding your business, you need to ensure you are maximizing your money, and setting up a business can be quite expensive, depending on which business structure you choose.
Liabilities
One of the major issues with sole proprietorships and partnerships is the unlimited liability, which can cause some anxious entrepreneurs several sleepless nights. For many owners, they would rather not be liable for any debts that their business incurs, and for good reason!
If you opt for a limited liability company or a corporation, you can build your brand with limited liability, although there are other caveats to consider, such as corporation tax.
How many owners are there?
Are you starting your entrepreneurial venture alone or with a group of like-minded individuals? The number of owners you have as part of your structure will also be a major factor in which structure you choose. You don’t want to set up as a sole proprietor on paper, with a verbal agreement to share ownership, only to end up having some difficult conversations down the line.
Transferring the business ownership
The last thing to consider is how long you plan to own your business. After all, sole proprietorship businesses rely heavily on the owner and rarely outlive them.
Is it important to you that the business continues running after you’ve finished with it? If you want to pass it on to family or friends, it’s important you choose an ownership that makes that easy and seamless.
Final Thoughts
Choosing the right business entity can feel overwhelming, but understanding your options can make all the difference in your success. From sole proprietorships to corporations, the structure you choose will impact everything from liability to taxes and decision-making power.
For more expert guidance on business ownership, financing, and scaling your venture, check out Foundr+. Learn from successful entrepreneurs, including industry leaders like Alexa von Tobel, through our exclusive courses and insights.
Being one of the first brands to adapt to a new trend can have monumental benefits.
And as a new brand, you should always be looking for ways to differentiate yourself from the competition!
In this article, I’ll take you through the importance of marketing trends for startups and some key trends you should consider in your marketing this year.
Short on time? Here are the key takeaways
As generative AI continues to take center stage, brands will be able to use human touch as a unique selling point.
As a founder in 2025, you need to consider clever and out-of-the-box ideas to get ahead of the competition.
With people searching and interacting with brands in new ways, you need to ensure your brand is ready to adapt to those changes.
A Word on Marketing Trends
Before we dive into the trends you should consider this year, let’s talk about the importance of marketing trends for founders specifically. Jumping onto a marketing trend effectively as a brand can have significant benefits, especially for a brand that is just starting out and looking to gain a foothold in the market.
The main reason for this is that lots of marketing efforts at this time are either very expensive or won’t have an impact until much further down the line.
For example, you can write some very high-quality SEO-friendly blog content as a new brand, but without any Domain Reputation or authority in your industry, then Google will not rank your content as high as it maybe should be ranked based on quality alone.
So instead, you’re forced to focus on paid marketing avenues like PPC, which can quickly eat into your budget and take valuable resources.
So, if you are able to jump on a marketing trend, that can lead to a quick boost in awareness, which can have a notable knock-on effect on all your other marketing efforts.
Of course, marketing trends do have their limitations, which is why I’ve focused on picking ones that are more long-term than suggestions like ‘jump on TikTok trends quickly.’ But with that said, staying aware of the most effective trends for the year is a great way for Founders to gain an edge in 2025.
4 Marketing Trends in 2025
With that in mind, let’s take a look at four marketing trends that you should consider for your brand in 2025.
The rise of AI will lead to… a craving for humans?
There’s plenty of chatter at the moment about the rise in AI and what it can do for your company, and I did wonder about including all the potential benefits to brands that engage with generative AI and AI agent capabilities.
But then I also figured you likely can see that information on any other website! Instead, I want to talk about the potential of using human touch as your USP in 2025.
As a small brand or solo entrepreneur, you are in a unique position that larger brands can’t compete with you on, and that is customer care.
Rather than forcing your brand to chat to chatbots and engage with AI agents on your website, why not take advantage of the fact you’re a small brand and build true customer loyalty by personally responding to queries and concerns>
In a world where AI responses are becoming the norm, this approach can be a major benefit for those who are willing to put the time in.
A new social channel may take center stage
There has been a lot of talk in recent months about social media channels, most notably X and it’s ‘eccentric’ owner, and also the lingering potential TikTok ban in the US.
Not to mention Australia’s recent move to ban social media for children under a certain age.
As a result, 2025 could easily be the year we see a new social media channel reach the mainstream. One current contender is BlueSky.
Bluesky is a decentralized social media platform that prioritizes user control over their data and the content they see. Users can customize their feeds using various algorithms, enhancing privacy and offering a tailored browsing experience.
It’s risen in popularity due to many X users claiming the platform is not as enjoyable as it once was, but we’re yet to see whether or not it will truly take off.
However, as a founder it’s important to keep your eye on these trends, as regular posters on these platforms will put themselves in a great position to gain lots of traffic if consumers flood to the website and other brands play catch up.
Community will be more important than ever
Speaking of communicating with customers, building a community will also be a major USP in 2025. Brands that are able to work and chat with their customers will reap the rewards this year, and there are several ways to do so.
While influencers can still play a large role in your marketing efforts, several brands are moving toward customer collaborations instead, with the influencer world becoming slightly oversaturated and consumers becoming more familiar with that form of marketing.
Not only that, but Google has also introduced a new feature within the search results that highlights the best discussion forums on any given topic. If you’re able to meet your brands in their digital communities, not only will you improve that relationship, but you’re also putting yourself in the shop window for new, like-minded customers.
Optimize for voice search
Lastly, I wanted to include a slightly ‘out there’ suggestion to try and give you as many potential options as possible to stand out from the crowd! With voice search consistently rising each year, tailoring your content to suit this new approach could be a good way to outperform in the search results.
It’s become increasingly hard to rank for competitive keywords as a new brand using traditional measures, so optimizing for voice search could be the way to go.
But how do you optimize for voice search?
In simple terms, take a more conversational tone with your content. For example, rather than writing an article that focuses on the keyword phrase ‘fitness,’ focus instead on an article surrounding ‘how can I get a bit fitter this year.’
The reason for this is that people are much more conversational in their voice search than in traditional typed search, so accommodating that in your writing will benefit your performance.
Final Thoughts
If you’re looking to stay ahead in the ever-evolving world of brand marketing, especially as we navigate through 2025, Foundr+ offers a strategic advantage. For just $1, gain access to 14 days of live coaching tailored to the latest marketing trends.
You’ll also receive support from industry experts, connect with a vibrant community of over 30,000 professionals, and explore over 30 courses designed to fast-track your learning and business growth. Dive into Foundr+ and propel your brand to new heights this year.
People will be quick to tell you about the importance of marketing, different sales techniques, and everything you need to know about getting a product to market.
But in truth, without the necessary discipline, all the information becomes much less important. However, discipline is not something you are born with. It takes constant work and dedication, but the results are significantly more success and better obstacle management.
Here, we will look at six ways you can improve your self-discipline and give you all the skills you need to become a productive entrepreneur.
Short on time? Here are the key takeaways
Reframe the concept of ‘discipline’: Many people see discipline as punishment. Reframing it will help you build it.
Start small: Elite-level self-discipline isn’t born overnight.
Establish clear (and reasonable) expectations: Expectations are great to aspire to, but only if they’re feasible.
Make a list: Nothing beats a good to-do list!
Make conscious steps to minimize distractions: Removing distractions is a great way to help pave the way for self-discipline.
Technology is your friend: When used correctly, technology can greatly aid your journey to self-discipline.
Each temptation is an opportunity to grow stronger: Discipline is something you will always have to work on.
The Importance of Discipline for Founders
The world of a founder is certainly a rollercoaster ride! There are days when the business thrives and others where you are faced with challenges you may never have even considered.
However, with the help of discipline, founders can ensure consistent progress, even in the face of adversity.
I for one, often find myself caught out by distractions or unforeseen circumstances that need resolving. But it is the discipline that ensures those situations don’t derail you. Remember, building a business is not a sprint. It’s a marathon that requires structure and focus, which are two things that discipline can provide.
Entrepreneurship is fraught with obstacles, and a disciplined mindset will let you remain composed under pressure, assess situations, and make pragmatic decisions.
6 Ways to Become More Disciplined
Reframe the concept of ‘discipline’
First off, it’s important to address the term discipline. Ever heard of a child getting ‘disciplined’ for bad behavior?
Or perhaps a teenager who people describe as lacking discipline when they show bad behavior? There are countless examples of these interactions when we grow up, and as such, we often see discipline as a response to bad behavior or something we don’t want to do.
But building self-discipline shouldn’t focus on making yourself do things you don’t want to. Instead, it should be viewed as making positive changes for future success.
For example, if you were trying to become more helpful, you would have much more success if you opted for healthy habits you enjoyed. The same can be said for business. Opt for habits and goals that you are truly passionate about first to help instill self–discipline as an ingrained habit.
Start small
It’s also important to start small and not try to work on everything all at once. Going back to our health and exercise example from before, if you’ve ever tried to increase exercise, improve your diet, and reduce your alcohol intake all in one go, then you’ll know how hard that can be!
Sure, you might be able to keep it up for a short time, but ultimately, one aspect will likely slip, demotivating you to the point where you give up.
Instead, you’d like to have much more success by focusing on one of these aspects first, engraining it as a habit, and then moving on to the next.
The same can be said for business. Rather than aiming to run the perfect business overnight, focus on small wins. Start by working on your project consistently each day at the same time in the morning. A small accomplishment like this is great for setting the tone and showing immediate progress.
Make a list
Next on the list? Make a list!
One of the most important aspects of self-discipline is understanding what needs doing. There is nothing more satisfying than ticking things off your to-do list, and that act alone can add valuable motivation as you continue to work through it.
If you’re not used to acting with self-discipline, you may find yourself scratching your head, trying to work out what to do next.
The best way to overcome this is to start the day by writing down everything you want to achieve. As you become more self-disciplined, you may even expand your to-do list to cover a week or a month in advance.
There are several tools that can help you make such a list, but my personal preference is a simple Google Sheet, where I list out my plans per hour, per day, per week, and per month.
It isn’t a perfect system, but then no list-making system is! The important thing is that it gives a great jumping-off point to know you’re being productive and disciplined with your time.
Make conscious steps to minimize distractions
I don’t know about you, but I often find myself looking at the time on my phone, only to see that a solid 20 minutes have passed since I started scrolling through social media.
Mobile phones aren’t the only distraction founders face, but they can be a big one. Unless you are expecting a call or working on your social channels, try leaving your phone outside your office while at work. Little steps like this can greatly minimize your distractions and keep you focused on the matters at hand.
Another solution is to set alarms for certain projects during the day; this will prevent your whole day from getting wiped out by one that overruns.
Technology is your friend
While some technology can cause distractions, other technological tools can also benefit you on your journey to self-discipline. Platforms like Trello are great for organizing your tasks, ChatGPT can be a brilliant tool for content ideation and brand brainstorming, and there are plenty of others that can help speed up your productivity and motivate you to continue being disciplined. When tasks take time it can lead to distractions seeming more tempting, but the right technology can help ensure tasks are resolved quickly, allowing you to move on to the next project without any unnecessary breaks.
Each temptation is an opportunity to grow stronger
Lastly, it’s important to remember that self-discipline is not easy. After all, if it was, everyone would practice it!
That said, each temptation you avoid helps you train your discipline muscle, making it easier to avoid the next temptation.
Removing temptations where you can in life will make a huge difference to the effort you are able to instill into your business ventures and is sure to help you turn your fledgling idea into a roaring success.
You Have the Discipline, Now Get the Resources You Need
Seeking advice on how to attract customers to your website? Or perhaps you’d like a one-on-one coach to guide you through proven business strategies to grow your brand? Foundr+ can help. For just $1, you’ll gain access to more than 30 courses and 1,000 lessons led by top industry experts. You’ll also join a growing community of like-minded founders. Sign up today to get started.
Considering joining one of the millions of small businesses by purchasing an established brand?
Congratulations, you’re on step one to becoming a business owner!
That said, while there are many benefits to purchasing an established business as a startup or entrepreneur, there are also lots of things to factor in along the way.
In this article, I will take you through the steps you need to consider when buying a business in 2025, to help you decide whether or not it’s the right idea for you.
Short on time? Here are the key takeaways
Step 1. Find a Business to Buy: Search for a business that meets your requirements regarding price, industry, and profitability.
Step 2. Establish a Budget: Make a budget to ensure you don’t overspend or walk away from negotiations too early.
Step 3. Do Your Homework: Buying a business is a big purchase, so make sure you’re doing plenty of due diligence beforehand.
Step 4: Value the Business: Don’t just take a seller’s valuation at face value. Get the business valued independently.
Step 5: Create a Business Sale Agreement: Work up a detailed business sale agreement to ensure you receive all assets and avoid future issues.
Why Would You Consider Buying a Business?
Now, you might be asking yourself, why would I buy a business? I’m an entrepreneur. I’m looking to start one!’
Well, buying a business doesn’t necessarily mean you aren’t starting it, and can also come with several benefits that starting from scratch can’t offer.
For example, perhaps you buy the domain and trademarks associated with a specific name before turning it into a completely different business. Or maybe you are interested in launching a new product or service in an industry, and you want to start with an established customer base.
Buying a business comes with some costly upfront costs, but access to customer information, existing infrastructure, and brand recognition can save you a lot of money and time (and headaches!) down the line.
It also ensures you can start generating revenue much quicker than starting from scratch, which will help you invest more back into your business and scale quicker.
5 Steps to Buying a Business in 2025
Step 1. Find a Business to Buy
First things first, you need to a find a business you want to buy!
The easiest way to start would be to search ‘business for sale,’ but that advice is about as good as saying, ‘just Google it.’
Instead, start by narrowing down these important questions.
What knowledge do you have? While it can be tempting to move into a brand new industry because of the profit margins, if you don’t understand the inner workings, you will struggle to continue or improve on that success without a steep (and likely expensive) learning curve.
What do you feel passionately about? However, it’s not just about your knowledge, it’s also what you care about! After all, many people start a new business venture because they don’t enjoy the industry they’re currently working in, so there’s no point in buying a business that is in that same industry just because it is comfortable. It’s much easier to succeed in business if you enjoy going to work.
What is the end goal? Lastly, consider what it is you want to get out of purchasing your business. Is the aim to build up the business and run it yourself, or do you plan to sell it for a profit in the future? Is the goal to become self-sufficient or build a global empire?
Once you’ve answered those key questions, you can start searching for the right business that meets those key points.
However, I still wouldn’t recommend doing this on Google! Instead, look at online marketplaces like Upflip, Flippa, or MotionInvest. Or, consider working directly with a business broker. They’ll likely charge a big fee, but they will also significantly reduce any risks involved.
Step 2. Establish a Budget
Next, it’s also important to establish your budget. For some, this may actually act as step one, but personally, I think it’s best to scope out what you are looking for first. After all, if you finish step one and realize you don’t want to buy a business and would prefer to launch your own, then you don’t need to worry about pulling a budget together to buy one!
Creating a budget is crucial for purchasing a business as it prevents you from overspending and making emotional decisions rather than ones based on analytics.
Make a note of your current financial picture, and think about how you plan to purchase your chosen business. For some, all funds will come from savings and personal accounts, but for others, it may be that investment comes from external sources, such as angel investors or a bank.
When you’re doing your budget, don’t just focus on purchase prices. You also need to factor in how much income you hope to make, how much you might lose if you’re leaving a 9-5 to start your business and any large monthly expenses the business may require, such as commercial rent.
Step 3. Do Your Homework
Now that you’ve followed steps one and two let’s say you’ve found a business that meets all your expectations. It’s in your ideal industry, it’s got all the potential in the world, and it’s coming in under budget.
Now it’s time to get to work. Buying a business shouldn’t be something you rush, and doing your due diligence is crucial for ensuring everything is as it seems. By conducting thorough research, you ensure there won’t be any nasty surprises when you take the leap.
Doing your homework also gives you more time to get familiar with the ins and outs of running that business and deciding whether or not you still want to sign on the dotted line.
Step 4: Value the Business
If the chosen business passes all your checks, it’s time to get it valued. Sure, the person selling the business will give you a price, but it’s always necessary to conduct your own valuation, even if you think what they are asking for is fair.
Many small business owners have never had their financials audited, making it difficult to be sure you are getting an honest view of the business performance.
You need to see a few years of financial records, cash statements, and balance sheets to truly understand what’s going on behind the scenes.
Ask your own accountant or bookkeeper to go through the documents as well to ensure nothing is getting hidden from you.
Fortunately, there are several laws in most countries around disclosing certain business information. It’s worth swatting up on what sellers must tell you before engaging in negotiations to see whether or not your chosen business sellers are acting in good faith.
Step 5: Create a Business Sale Agreement
If everything lines up as it should and your accountant is happy with the business records, you’re ready for the final stage: creating a business sale agreement.
Your business sale agreement needs to include every detail of the sale, regardless of how small, ensuring the transfer of ownership goes off without a hitch.
That might sound quite complex, and that’s because it is! However, you need a detailed business sale agreement to ensure you are protected from any potential issues. I’d always recommend getting a lawyer to help create or review your agreement, but that isn’t always the most cost-effective approach.
There are also platforms like nolo.com or lawdepot.com that offer templates for sales agreements that you can then tweak to suit your needs.
Before You Buy, Why Not Try?
Looking to attract more customers to your website or need expert guidance to refine your business strategy and grow your brand? Foundr+ is here to help!
For just $1, you’ll unlock instant access to 30+ courses and 1,000+ lessons led by industry-leading experts.
Whether you’re starting a business from scratch or considering buying one, you’ll gain actionable insights to accelerate your success.
As an entrepreneur, your time and energy are likely getting pulled in several different directions.
While you may get energy from the passion you have for designing products, planning marketing, and setting up your store, you may not have that same energy when it comes to bookkeeping!
But it is just as important as any other aspect of your business and should be treated as such. In this article, I will take you through the top 5 accounting software opportunities for startups to ensure you play by the book and play to win.
Short on time? Here are the key takeaways
FreeAgent: For anyone who wants an affordable and user-friendly platform.
QuickBooks: For those who want a scalable platform for growing businesses.
Wave: For anyone searching for cheap options.
Zoho Books: For anyone who wants software that integrates with other business tools.
Xero: For anyone searching for a highly popular and trustworthy brand.
What Decided This List
But first, I wanted to quickly take you through the criteria I considered when collating this list. After all, there are a ton of articles out there pushing affiliate links to convince you to choose their preferred options! So, I wanted to put it on record that all of the below suggestions have come from first-hand research, and none of these brands have paid for promotion.
Instead, these accounting software options were hand-picked based on pricing, user-friendliness, simplicity, and any unique selling points that ensure they’re a good fit for startups and entrepreneurs!
The Importance of Paying Your Taxes on Time
As a business owner, you may be asking yourself, ‘Do I really need to pay taxes when I haven’t even sold any products yet?’ and the answer is, yes! I learned this the hard way when I first set up my business and ended up getting hit with a rather annoying fine.
But a fine is just one of the issues that can come from not paying taxes correctly or on time. In the worst case scenarios, you could end up with much more serious issues, potentially even jail time.
The Top 5 Accounting Software for Startups
With all that in mind, let’s take a look at five of the best accounting software that you can consider for your new business venture.
The first software on this list is FreeAgent, as it is my go-to choice for accounting software. From my experience using the tool, it’s extremely simple to track income and expenditure and categorize that income and expenditure as you go. That way, when it comes to paying taxes at the end of the year, everything is ready to be shared if required.
It’s ideal for solo entrepreneurs who are looking for a platform that suits their accounting needs while also having the capabilities to scale up as their business grows.
Another great option is QuickBooks, which offers all of the same features you’d expect from FreeAgent and other leading accounting software brands. One of the big benefits of using QuickBooks is the brilliant offers that they tend to run for new customers. In the UK, for example, you can get a whole year for just £35! After your first year, that price jumps significantly, but Quickbooks is hoping to convince you it’s easier to stay with them than move again. Those offers also differ depending on which country you are based in.
However, for startups looking to save vital cash for other aspects of their business, look out for great discounts where you can.
For those who really want to keep the purse strings tight, Wave can be an excellent option, as the core accounting features are completely free! As you might expect, the actual features and design are not as detailed as the paid versions on this list, but for basic bookkeeping and invoicing, it’s a fantastic option.
One thing I love about Wave is that the free plan really is free! You can produce an unlimited amount of invoices, and even the paid version with more detailed features is just $16 per month.
Zoho Books also offers a free version of its accounting software, but in the form of a free trial rather than a free subscription. That said, the paid versions of this platform are still very low. One of the biggest benefits I found when looking into Zoho Books is that it is part of the much bigger company, Zoho, which also offers several other software solutions that could benefit your business.
For some startups, having accounting, CRM, Payroll, and more all in one place can be a lifesaver.
If you’ve done any research into accounting software, chances are you will have heard of Xero! Xero is one of the largest accounting software companies, and is a great option for any startups that have raised significant investment to launch their business and need a platform that reflects the size of their launch.
It isn’t the easiest to use for small startups, but if you’re a big startup that wants to put the right professional foot forward, this could be a great option for you.
Grow Your Business Today
Looking to attract more customers to your website? Or need a dedicated coach to guide you through proven strategies for building your brand? Say hello to Foundr+!
For just $1, you’ll unlock instant access to over 30+ expert-led courses and 1,000+ lessons designed to help you scale your business. Plus, you’ll become part of a thriving community of ambitious founders just like you.
Ready to take your business to the next level? Sign up today!
When it comes to social media marketing, you’d be forgiven for forgetting about Pinterest.
After all, there’s so much more noise surrounding Instagram, Facebook, TikTok, and even LinkedIn.
But more noise also means more competition, and for that reason, it might be worth considering Pinterest as part of your social media strategy.
Here, we’ll break down how Pinterest can drive sales for your brand in 2025 and offer insights into a different way to get your brand name out there.
Key Takeaways
Be shiny – Pinterest is ultimately a visual board, so your images need to be eye-catching and appealing!
Make shopping on Pinterest as easy as clicking ‘BUY ME NOW’ – add quick links to your products.
Pinterest may be a visual platform, but SEO is massively important, too – put as much effort into your keywords as you do your imagery.
Ways That Pinterest Can Drive Sales for Your Brand
Pinterest is often overlooked for business purposes in comparison to other, more prominent platforms like Instagram or LinkedIn.
However, there are plenty of ways Pinterest can help increase brand sales. Here are a few of my favorites.
1. Make engaging pins
Like any social media content, it needs to be engaging. Sometimes with content marketing, brands get sucked into thinking that simply ticking it off their to-do list is enough. In reality, one well-thought-out, engaging pin will be worth more to your brand than 100 bland, uninspiring ones.
To create the most engaging pins, utilize a multi-pronged approach of well-planned topics, visual appeal, and optimization for discovery. Opt for clear and high-resolution imagery, ideally with vibrant colors that will catch users mid-scroll.
2. Nail your SEO strategy
However, while Pinterest is an image-based social media platform, it also requires a level of SEO to gain true traction. That means writing descriptive titles that include relevant keywords for searchability and also adding informative descriptions with relevant hashtags.
Not only does this help with SEO, but it also provides much-needed context and allows Pinterest to categorize your content accordingly, ensuring your target audience sees it.
3. Utilize rich pins
Rich pins automatically sync important information about your brand to your pin, including additional information that potential customers may need to convert.
For example, if you used a Product Pin, you can provide your audience with availability, pricing, and where to buy information, making those pins much likelier to drive sales by breaking down any potential barriers to purchase.
To implement a rich pin, you need to ensure everything on your website is ready to go and in line with Pinterest’s specifications. Otherwise, the information may not pull through correctly. You can find those specifications here.
Once your brand has been approved for Rich Pins, your site content will automatically sync, making it easy for you to create great pins and for your audience to understand your brand’s positioning.
4. Run Pinterest ads
Another option available to you is to run ads, much like you can do on other social media platforms. For brands without much of a social presence, the paid ad approach can be a good way to boost online presence and drive more traffic to your site.
Pinterest ads (aka Promoted Pins) ensure your content reaches a wider audience while still keeping it within your target demographic, thanks to the filters within the setup process.
As you may have guessed, this approach comes at a financial cost, so I suggest testing content organically first, getting comfortable with the platform and what resonates with your brand’s audience.
That way, you can ensure that when you do opt for a paid approach, you know you’re promoting the right content to maximize exposure and interactions.
5. Engage at every opportunity
There’s no such thing as too much engagement for new brands and startups!
It’s a theme we’ve constantly seen across multiple successful founder stories. Brands that launch successfully don’t have audiences fall into their lap. Instead, they spend hours responding to comments, DMing potential customers, and building a fiercely loyal community.
This approach can be used on any social media platform and is extremely effective on Pinterest. Brands have built entire businesses off their Pinterest audiences, and one of its biggest benefits is how loyal the platform users are to brands that take time to engage. Use that to your advantage.
Invest in Your Businesses Future Today
If you would like some personalized business coaching to help skyrocket your Pinterest and your business, then look no further. You can get access to Foundr+ for just $1. This gives you access to 14 days of live coaching, real-life human support, a community of over 30,000+ like-minded professionals, and over 30 business courses to fast-track your learning and business growth.
FAQs
What type of content should I post on Pinterest?
Use vertical images (2:3 aspect ratio) that are visually appealing. Or try step-by-step instructions or infographics that provide value.
How can I optimize my pins for search?
Include relevant keywords in your pin descriptions, titles, and board names. Consider what your audience might search for.
How often should I post on Pinterest?
Consistency is key on Pinterest! Ideally, aim to post 5-10 new pins per week to maintain visibility and engagement. However, it’s essential to focus on quality over quantity.
Trying to get traffic to your website is trickier than ever.
With more and more content to compete with, it can often feel like there is no single approach that can get people to come to your website.
And in truth, there isn’t!
But there is a combined approach you can take, each with its own creative flair that is sure to get you noticed.
Here, I’ll take you through several ways you can attempt to attract new customers to your website. Some you may have heard of, and some are a little more ‘creative’ for startups looking to gain a foothold in the market.
Key Takeaways
Make it more user-friendly: Ensure that your website loads quickly, navigates easily, and provides a pleasant user experience, optimizing for both user satisfaction and search engine rankings.
Build a lead magnet: Offer high-quality, free content like eBooks or exclusive guides to entice visitors to your site, which also helps in gathering their email addresses for future engagement.
Chat to competitor audiences: Engage with individuals who interact with your competitors by connecting with them on social media, encouraging them to explore what your brand has to offer.
Build your email list: Develop your email list by offering unique discounts and exclusive content to subscribers, making it an attractive proposition despite the common reluctance to provide personal information.
Ways to Attract Customers to Your Website
As you are already aware, attracting customers to your website is essential. After all, how else are they going to go through the incredible purchasing funnel you’ve created?
With that in mind, here are four different ways to do just that.
Make it more user-friendly
First off, you need to ensure that your site is as user-friendly as possible. That might sound obvious, but you’d be amazed at how many websites I see that load too slowly, have pages that contain broken links, and aren’t well-optimized for users.
Some marketing experts will tell you that you need to optimize for Google, but really, you need to optimize for your users.
For starters, not all of your traffic will come from Google, so your site needs to be set up to accommodate users who find you from other avenues.
Secondly, optimizing for users IS optimizing for Google! Sure, Google values certain keywords in particular places, but its main indicators are user experience, such as time spent on the site, users clicking on other pages from your home page, and so on.
So the first thing you should do is a complete audit of your website, from the shoes of your customer. Click through from an ad, imagine you’re trying to learn more or make a purchase, and make a note of the experience.
Build your email list
Another way to ensure more people visit your website is to build up your email list. That way, you can contact people when there is new content to consume, new products launched, or offer periods that are underway.
However, people are not going to sign up to your email list because you tell them to. After all, many people are bombarded with emails every day, so adding another email sender to their list does not come easily.
People are reluctant to part with this information unless they absolutely have to, and for good reason.
However, that doesn’t mean it’s impossible to get them to do so. Take advantage of offering unique discounts and incentives for opted-in customers, such as 15% off your first order or ongoing offers that are specific to email users.
You could also create a waitlist before product launches, offering unique insights, behind-the-scenes, and updates that other non-email customers won’t get. This tactic has been extremely successful for other startup entrepreneurs, such as Alicia Scott, who went on to turn her business into a billion-dollar venture.
Build a lead magnet
Another way to incentivize website traffic is to give something away for free. It could be a digital eBook, a unique guide, or even a detailed study. Whatever it is, it needs to be your highest quality content, as you can then plaster it all over your various platforms and advertising channels, pushing people to come and get something for free.
This action will also ensure you get more email addresses on your list, which will help with the point above, so it’s a win-win!
But let’s go back to my point about the quality of the content for a second. When creating free content, it is tempting to rush it or just get something out there. Of course, something is better than nothing, but your lead magnet really should be your very best work.
Put yourself in your potential customer’s shoes. They’re not expecting it to be that good because it’s free, so if you knock their socks off with a fantastically useful resource, just imagine how highly they will value your product or service.
‘If this company gives me this for free, imagine what their paid product/service is like!’
Chat to competitor audiences
Lastly, don’t be afraid to get a little creative with your competitor’s audiences. Of course, you can gain a lot of insight from tracking your competition and seeing how they gain traffic and attention, but there’s also another tactic you can use.
Look at who is engaging with your competition, make a list, and start interacting with them directly, likely via social media. This will help get your brand name out there and also incentivize your target audience to go learn more about what you have to offer.
These are the people you want to come and visit your website, so why not go to them instead? If your product of service is to their liking, they’ll be sure to follow you back to your website from there.
Invest $1 in Your Future
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For most business owners and marketers, deciding how to allocate a marketing budget across various channels is a tricky balancing act. It’s challenging to make sure each dollar goes towards efforts that will move the needle, especially in a crowded, ever-evolving digital landscape. To help simplify the process, here’s an 8-step guide to creating a monthly marketing budget that will help you spend strategically, align with your goals, and maximize ROI.
48% of small businesses allocate a significant portion of their marketing budget to digital channels, often without a structured plan, which means many opportunities for optimization are missed.
Setting SMART goals will help map out your long-term and short-term marketing plans as well as help guide what channels you spend your dollars on!
8 Steps to Mapping Out a Monthly Marketing Budget
By breaking down marketing spending into clear, actionable steps, businesses of all sizes can make the most of their budgets, track progress, and pivot as needed to achieve meaningful results. A strong budget isn’t just about numbers—it’s about aligning spending with your brand’s vision and goals for lasting impact.
Step 1: Set Clear Marketing Goals
Your marketing goals should guide every aspect of your budget. Start by identifying what you want to achieve over the month. This could be:
Increasing website traffic by a specific percentage
Driving a certain number of qualified leads
Boosting conversion rates on a new product or service
Once you’ve set your SMART (specific, measurable, achievable, relevant, and time-bound) goals, you’ll have a much easier time determining how much to allocate to each channel. Struggling to set SMART goals? Look no further. Read this guide! Studies show that goal-setting increases marketing effectiveness by up to 10%, so don’t skip this step!
Step 2: Know Your Total Budget and Get Creative
Plan your business finances and work out your total budget available per month. The U.S. Small Business Administration recommends that small businesses spend 7 – 8% of their revenue on marketing if they’re generating less than $5 million annually and have a profit margin in the 10–12% range.
So, if your monthly revenue is $50,000, that means a marketing budget of $3,500–$4,000 is advisable. But remember, this is just a guideline. You’ll need to adjust based on your unique situation, industry, and goals.
Also, don’t be afraid to get creative to make your budget go further! Instead of overspending on traditional advertising, Airbnb invests heavily in content marketing and user-generated content. Their budget prioritizes building a strong community, fostering user trust, and creating shareable content, such as their “Live There” campaign. By focusing on content and UGC, Airbnb achieved 4.5x higher ROI on its marketing spend compared to competitors relying on paid media. As of 2023, Airbnb reduced its overall marketing spend to focus more on unpaid strategies, helping the company grow revenue by 40% year-on-year!
Step 3: Analyze Past Performance
Benchmarking is vital when it comes to reviewing your budget and performance. Review the previous month’s data to see which channels or campaigns delivered the highest ROI. Struggling to calculate your ROI? Read this article for some top tips! Many marketers get caught up in spreading funds across all channels evenly, but this can dilute the effectiveness on the platforms that perform better. Statistics show that 76% of businesses experience wasted spend on ineffective channels – don’t be one of those businesses!
Analytics tools like Google Analytics and Facebook Insights can be used to identify which campaigns drove traffic, conversions, and engagement. Make sure you have a baseline for key metrics like cost per lead, customer acquisition cost (CAC), and return on ad spend (ROAS). Nike leverages data analytics to allocate marketing dollars efficiently across digital, social media, and experiential marketing. They shifted a significant portion of their budget from traditional TV ads to digital channels to better target younger audiences. Nike’s 30% increase in digital marketing spend drove a 59% growth in online sales in 2022, contributing to their overall revenue increase of 13%. Digital now accounts for over 50% of Nike’s total marketing budget, a strategy that aligns with their direct-to-consumer focus.
Step 4: Break Down Your Budget by Channel
Once you’ve analyzed past data, allocate your budget according to channel performance. Here’s a simple breakdown of how your marketing budget could be spent:
Digital ads: 40%
Content marketing: 25%
Social media: 15%
Email marketing: 10%
Other (print, events, etc.): 10%
Keep in mind that these percentages are only starting points and will vary depending on the size, audience and industry of your business.
Step 5: Allocate for “Always-On” Marketing
Some marketing efforts need consistent funding, regardless of monthly goals. “Always-on” marketing ensures that your brand stays visible and relevant to your audience. Here are a few common “always-on” strategies:
SEO efforts (5 – 10%): Organic traffic often takes time to grow, but this is budget-friendly, so invest in SEO continuously to support long-term organic traffic goals. SEO is a marathon, not a sprint.
Social media management (5 – 10%): Maintaining active profiles across social channels helps build brand trust and can be a constant driver of engagement.
Studies show that businesses with “always-on” marketing grow their leads by up to 70% over those with sporadic campaigns. Coca-Cola allocates the majority of its marketing budget to brand-building campaigns rather than short-term promotional efforts, spending 6–7% of its revenue on marketing globally, which amounted to $4 billion in 2021! They focus on storytelling and emotional branding to maintain their status as one of the world’s most valuable brands. As a direct result of this strategy, Coca-Cola has held its position as the 6th most valuable brand in the world, with an estimated value of $57 billion!
Step 6: Allocate for Short-Term Campaigns
Aside from “always-on” marketing efforts, make room for short-term or seasonal campaigns that align with monthly business goals. These might include:
Product launches
Seasonal promotions
Targeted ads for specific events
For example, if you’re launching a new service this month, allocate 10 – 20% of your budget to promoting it across relevant channels, particularly ones with high engagement rates like paid social media or Google Ads.
Step 7: Plan for Testing and Adjustments
It’s smart to keep 5 – 10% of your budget flexible for testing new strategies or as a contingency plan in case a campaign is running particularly well or, not so well. Testing can include anything from trying out a new ad platform to running A/B tests on emails or landing pages. You can read more about A/B testing here. In fact, companies that regularly experiment see up to a 30% higher ROI than those that don’t.
If you’re allocating $4,000 for the month, set aside around $200 – $400 for testing. This will give you the chance to try out different strategies and adjust your approach based on what’s working.
Step 8: Track, Measure, and Reallocate
Tracking your budget throughout the month is key to making sure you’re on track with spending and performance. Set weekly check-ins to review campaign results, which will ensure nothing is running over budget; you can highlight areas for improvement quickly and can equally add a little extra spend into channels that are working well.
Reallocate funds to high-performing channels if possible. For instance, if a social media ad campaign is driving tons of traffic but costing less than anticipated, you might decide to put more dollars there. Businesses that continuously reallocate marketing budgets to match performance see a 20% higher marketing ROI.
Crafting a monthly marketing budget takes careful planning, but the payoff is worth it. By breaking down your budget into clear, goal-aligned steps, you’ll be able to stretch every dollar for maximum impact! Remember to make data-driven decisions and align your test and learn strategy with your monthly marketing budget.
Need more advice on how to plan a marketing strategy? Or maybe you want a 1-2-1 coach to talk you through the best business strategy to maximize your growth? Well, look no further than Foundr+! When you sign up for just $1, you will receive instant access to 30+ courses and 1,000+ lessons led by top experts like multi-millionaire Gretta van Riel. Sign up here.
FAQ:
How much should I allocate to my monthly marketing budget?
The ideal monthly marketing budget varies depending on factors like your industry, company size, growth stage, and revenue. A common guideline is to allocate 7-8% of your revenue to marketing if your annual revenue is under $5 million and you aim for a 10-12% profit margin. However, if you’re in a competitive market or in growth mode, you may want to invest more—up to 10-15% of revenue.
How can I make sure I’m getting a good ROI on my marketing spend?
To maximize ROI, track key performance indicators (KPIs) for each campaign. These might include cost per lead, customer acquisition cost, and return on ad spend. Set measurable goals and adjust your budget based on performance data. Regularly reallocating funds from underperforming channels to high-performing ones can boost ROI significantly—businesses that do this can see up to 20% higher returns.
How often should I revisit or adjust my marketing budget?
A monthly budget doesn’t mean you set it once and forget it! Weekly check-ins on spending and performance are essential to stay agile. If certain channels exceed expectations, consider reallocating additional funds mid-month. Businesses that frequently adjust their budgets based on real-time data generally see better returns and can adapt to shifts in consumer behavior faster.
Project management tools can be a game-changer for any business struggling with productivity, organization, and effective communication.
Whether you’re a one-man band, part of a small team, or a large organization, having the right tools in place will help streamline your workflows, improve team collaboration, and track progress effectively. All of these factors can save you time and money, helping make your business more effective and profitable.
Organizations that invest in project management tools see an average ROI of 20% on their projects – tools enable better budget management and resource allocation, reducing costs and improving the overall financial performance of projects.
8 Project Management Tools To Make You More Efficient
Never used a project management tool before? Or maybe you have, but it became more of a hindrance than a help? Well, picking the right tool all depends on personal preference and what you need it for.
Here’s a curated list of the top 8 project management tools to help you optimize team performance and achieve better project outcomes and ROI. If you want to learn more about how to calculate your ROI, click here.
1. Asana
One of the most popular project management tools – Asana is free for basic use, is fairly user friendly, and is great for visual projects.
Price: Free for Basic, Premium at $10.99/user/month, Business at $24.99/user/month
Pros:
User-friendly interface
Great for visual project tracking (timeline, board views, ability to color code)
Offers automation for recurring tasks
Cons:
Limited reporting in the free version
Overwhelming for very small teams due to a variety of features
Best For: Teams of all sizes, especially those focused on task management and collaboration.
Example of Use: Marketing and product teams use Asana to manage campaign tasks and product launches, ensuring smooth collaboration and meeting deadlines.
2. Trello
Trello is widely used and is easy to use. You are able to link ‘cards’ and projects to each other in a user-friendly path. This is a great project management tool if you like a clear, visual representation of complex projects. It is easy to link documents and tag your colleagues, making this a great option if you’re new to using this type of software.
Price: Free for Basic, Standard at $5/user/month, Premium at $10/user/month, Enterprise at $17.50/user/month
Pros:
Intuitive and easy-to-use boards with easily editable ‘card’ features
Power-ups and integrations for added functionality
Good for visual organization
Cons:
Limited features for advanced project management
Hard to manage large projects with many tasks
Best For: Small teams and individuals, especially those with simple task-tracking needs.
Example of Use: Creative agencies often use Trello to brainstorm and manage ideas visually, enhancing team communication and creative workflow.
3. Monday.com
You may recognize Monday from their extensive marketing campaigns! It is a great tool, slightly on the more expensive side; however, if you’re a larger business or looking to scale up, this a great project management tool that can handle complex projects. It also has a mobile app for ease of access to your projects. This is ideal for Project Managers and business owners.
Price: Basic at $8/user/month, Standard at $10/user/month, Pro at $16/user/month, Enterprise upon request.
Pros:
Highly customizable workflows
Multiple view options (Gantt, calendar, Kanban)
Strong collaboration tools with file sharing and comments
Cons:
Pricey for smaller teams or businesses
Some customization options are overly complicated
Best For: Medium to large teams with complex workflow needs.
Example of Use: Software development and customer service teams use Monday.com for project tracking, customer service task prioritization, and collaborative work.
4. ClickUp
ClickUp has a wide range of project management features that are great for more complicated projects and give the wider team visibility on complex workflows.
Price: Free for Basic, Unlimited at $5/user/month, Business at $12/user/month, Enterprise upon request
Pros:
Versatile with many features, including goal tracking, task management, and easy document sharing
Customizable to fit various workflows
Affordable pricing
Cons:
Interface can be complex and overwhelming
Limited integrations in lower plans
Best For: Growing teams and businesses looking for an all-in-one solution.
Example of Use: Remote teams use ClickUp to manage projects and communicate effectively across time zones with all tasks and documentation in one place.
5. Smartsheet
Smartsheet is like a giant spreadsheet (shock, right?!) – it is good for large projects with unlimited users; however, it can get quite complicated if you’re not used to working with a lot of data and Ghant chart style project management tools for larger, more complicated projects.
Price: Pro at $7/user/month, Business at $25/user/month, Enterprise upon request
Pros:
Spreadsheet-like interface for ease of use
Strong reporting and data visualization capabilities
Automated workflows and reminders
Cons:
Higher pricing compared to other tools
Limited customization on lower-tier plans
Best For: Data-heavy projects and teams that enjoy spreadsheet-based tools.
Example of Use: Construction companies use Smartsheet to track project costs, timelines, and updates to enhance efficiency.
6. Notion
Notion is free for personal use, which is always a win if you’re a freelancer, sole trader, or just looking to test various tools! It’s pretty simple to use and has an app version that allows you to work from your phone or tablet. It’s basic but really handy for smaller or simple projects.
Price: Free for personal use, Team plan at $8/user/month, Business at $15/user/month
Pros:
Highly versatile with note-taking, database, and task management
Example of Use: Remote teams use Notion to manage project documentation, team notes, and brainstorming sessions in one place.
7. Basecamp
Basecamp is a great tool with a lot of functions, such as chat, message boards, deadline reminders, lists, and document sharing. It has an app as well as a desktop version, which means you can easily log in and work on the go.
Again, it is quite basic, so it may not be the right choice for massively complex projects. However, it’s a great tool for collaboration between teams.
Price: $15/user/month, free for educators and students
Pros:
Simple and straightforward interface
Strong collaboration tools, including messaging, task lists, and file sharing
Flat-rate pricing, great for large teams
Cons:
Limited advanced features like Gantt charts or time tracking
Not ideal for complex workflows
Best For: Small to medium teams and businesses with straightforward project management needs.
Example of Use: Agencies use Basecamp to manage client communications and keep team tasks organized.
8. Teamwork
As the name suggests, it’s great for collaborative working. It’s simple to use, which means your clients will have full transparency over projects. Read more about how collaboration and teamwork are integral to growing a business (with data to back it up!) here.
Price: Free for Basic, Deliver at $9.99/user/month, Grow at $17.99/user/month, Enterprise upon request
Pros:
Excellent time-tracking and budgeting features
Client-facing features for project transparency
Detailed task management and tracking
Cons:
Interface can feel dated compared to newer tools
Higher price point on advanced plans
Best For: Agencies and teams that work with external clients and need time tracking.
Example of Use: Marketing and design agencies use Teamwork to manage client projects, track time spent, and create client-access portals for project updates.
Choosing the Right Tool for Your Business
Each tool offers unique features and pricing models that fit different team sizes, project scopes, and workflow requirements. Consider factors like team size, the complexity of your projects, collaboration needs, and budget when choosing the best tool for your team.
Implementing the right project management tool can lead to streamlined processes, improved productivity, and better project outcomes.
If you’re looking for ways to make your business more efficient, enable quick pivots, and become more profitable, sign up for Foundr+ for just $1 a month.
You will also gain access to over 1000+ lessons that will accelerate your business growth and development, and you’ll be able to ask your business coach questions directly! If this sounds like the support you need – get access here.
FAQs:
What features should I look for in a project management tool?
The features you need depend on your team size, project complexity, and workflow requirements. However, the most useful features generally include:
Task and project tracking: Visual tracking options like Kanban boards, Gantt charts, and lists.
Collaboration tools: Real-time messaging, commenting, and file sharing.
Time and resource management: Tools for tracking time spent on tasks and managing workload.
Automations: Automate repetitive tasks like status updates and reminders.
Reporting and analytics: Dashboards and reports for tracking progress and performance.
Integration options: Ability to integrate with other tools you use, such as Google Workspace, Slack, or CRM software.
Can small businesses benefit from project management tools?
Yes, small businesses can significantly benefit from project management tools. These tools provide structure, help manage resources, and reduce manual administrative tasks, which are essential for small teams that may have limited time and resources. Additionally, many project management tools offer affordable pricing plans or free versions that are suitable for smaller teams. By improving organization and collaboration, these tools enable small businesses to operate more efficiently and scale more effectively.
What is a project management tool, and why is it important?
A project management tool is software that helps teams organize, plan, execute, and track tasks and projects from start to finish. It includes features like task tracking, time management, collaboration, document sharing, and reporting. These tools are crucial for businesses because they improve productivity, streamline communication, and enhance project visibility, helping teams complete projects on time and within budget.