Indian Railways Suspends Platform Ticket Sales At New Delhi, Delhi, Anand Vihar Stations Until November 11, 2025, Prioritizing Smooth Passenger Flow During Busy Travel Times

Indian Railways has decided to suspend the sale of platform tickets at New Delhi, Delhi, and Anand Vihar Stations until November 11, 2025, according to the Railways Ministry. Since the upcoming festive season November is forecasted to have peak passenger travel, the purpose of selling platform tickets is to manage and smoothen the flow of passengers through and around the station and to the trains. Predict and reduce the risks to safe travel and safe travel demands when travel is at peak. Discourage peak platform access when the expected travel demand is at peak. Aim to reduce the overall travel disorganize and passenger frustration.
In a bid to streamline passenger movement and enhance safety at some of Delhi’s busiest railway stations, Indian Railways has temporarily suspended the sale of platform tickets. The restriction, which affects four major stations in the Delhi division, will remain in place until November 11, 2025. This move is part of ongoing efforts to better manage foot traffic, particularly during peak travel periods.
Aimed at Reducing Congestion
The suspension of platform ticket sales is intended to address the growing concern over overcrowding at railway stations, especially during the festive season when the volume of passengers significantly increases. By restricting access to the platforms, Indian Railways aims to create a more organized and secure environment for passengers, particularly during the boarding and deboarding processes.
During this period, individuals who are traveling with valid tickets or need to assist elderly passengers, children, or those with medical conditions will still be allowed to purchase platform tickets. This policy ensures that the accessibility needs of vulnerable passengers are met while also controlling the crowding at these stations.
Affected Stations
The suspension of platform ticket sales will be implemented at the following stations in the Delhi division:
- New Delhi Railway Station
- Delhi Railway Station
- Anand Vihar Terminal
- Anand Vihar Halt
These stations are among the busiest in the region, catering to thousands of passengers daily. With a large number of travelers passing through these hubs, ensuring smooth operations becomes crucial to avoid disruptions and delays. By restricting the sale of platform tickets, Indian Railways seeks to reduce the chances of overcrowding and ensure safer and more efficient passenger movement.
Exceptions to the Suspension
Despite the temporary suspension, platform tickets will continue to be available to passengers who are deemed to require additional assistance. Senior citizens, those who are ill, children, and women in need of support will be eligible to purchase platform tickets. These exceptions reflect Indian Railways’ commitment to maintaining the convenience and accessibility of services for all travelers, even as crowd management protocols are enforced.
Recent Infrastructure Enhancements
In addition to the suspension of platform ticket sales, Indian Railways has made significant investments in infrastructure to improve passenger experience. A notable development is the completion of a new permanent holding area at New Delhi Railway Station. This facility, strategically located near Ajmeri Gate, can accommodate approximately 7,000 passengers at a time. The holding area is expected to ease the congestion at the station, particularly during busy times such as festivals, when passenger numbers swell.
The introduction of the holding area is part of a broader strategy to improve station facilities and provide a more comfortable and efficient travel experience for passengers. This new facility will help in the smooth management of passenger flows, ensuring that the station can handle high volumes of travelers without compromising on safety or service quality.
Managing the Crowds During Peak Periods
India’s railway system is one of the largest in the world, serving millions of passengers every day. During festivals and public holidays, the increase in the number of travelers often leads to overcrowded platforms, long queues, and delays. The suspension of platform ticket sales is one of the steps Indian Railways is taking to address these challenges and improve the overall passenger experience.
With the ongoing development of railway infrastructure, the aim is to strike a balance between increasing capacity and ensuring safety. The temporary suspension of platform ticket sales is just one example of how Indian Railways is adapting to the growing demands of the travel sector, ensuring that stations remain manageable, accessible, and safe for all passengers.
Indian Railways has suspended platform ticket sales at New Delhi, Delhi, and Anand Vihar stations until November 11, 2025, to reduce congestion and ensure smoother passenger flow during the busy festive season. This measure aims to enhance safety and manage increased foot traffic effectively.
As India continues to see a rise in railway travel, particularly in metropolitan regions like Delhi, the need for effective crowd management becomes increasingly important. Indian Railways’ decision to suspend platform ticket sales at select stations in the Delhi division is a proactive measure aimed at reducing congestion, enhancing safety, and improving passenger flow. By continuing to invest in infrastructure and streamline services, Indian Railways is working to provide a smoother, more organized travel experience for passengers, especially during peak times. passenger comfort and safety, the railway system continues to evolve to meet the growing needs of India’s vast and diverse travel network.
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