Samsung aware of Sound Assistant lock screen issue, fix coming soon
Some Samsung users have reported an issue after a recent update to the Sound Assistant Good Lock app. The issue affects how audio switches between Bluetooth devices and the phone and has caused confusion for users who depend on this feature daily. While the issue is not major, it can interrupt normal phone use.
The issue appears when users connect their phones to Bluetooth devices such as car audio systems or wireless speakers. Many people use the red check circle button in the volume panel to quickly switch sound between the Bluetooth device and the phoneβs speaker. Before the update, this feature worked without any trouble.
After the recent update, switching the sound back to the phone sometimes causes the device to suddenly move to the lock screen. This can happen while watching videos on apps like YouTube or when connecting and disconnecting Bluetooth speakers. The sudden screen change breaks the flow and feels unexpected.
![]()
This issue has been reported by a Galaxy Z Fold 5 user, who explained that the issue started only after the recent update. The user also received an error message saying the feature was unavailable. Reinstalling the Sound Assistant app fixed the error message, but the lock screen issue still occurs in certain situations.
A Samsung Community moderator from the Good Lock support team responded to the report. The moderator confirmed that Samsung is aware of the issue and stated that it will be improved in the next Sound Assistant app update.
Until the update is released, affected users are advised to keep their apps updated and report similar issues through Samsung Community. User feedback helps Samsung identify and fix problems more quickly. Stay tuned for more information.
The post Samsung aware of Sound Assistant lock screen issue, fix coming soon appeared first on Sammy Fans.