Revolutionizing Travel Smart Ticketing and Multilingual Guides Transform Visitor Experience in Hoi An’s UNESCO World Heritage Site

In an exciting step towards digital innovation, Hoi An, one of Vietnam’s most iconic UNESCO World Heritage sites, has unveiled a new smart ticketing system designed to transform the tourism experience for visitors. As of February 2026, 12 automated kiosks equipped with multilingual support have been introduced across the ancient town, allowing visitors to purchase tickets with ease and access enhanced tourism services. This initiative aims to enhance the visitor experience while helping the city adapt to the growing demands of digital tourism.

Hoi An Pioneers Smart Tourism in Vietnam

Hoi An, renowned for its stunning mix of ancient architecture, bustling markets, and cultural heritage, has long been a favourite destination for international tourists. But with increasing numbers of visitors, the town has faced the challenge of maintaining its charm while offering modern amenities. The launch of the smart ticketing system is part of Hoi An’s strategy to merge its rich cultural history with the latest in digital innovation.

The newly installed automated ticket kiosks are designed to provide visitors with a seamless, efficient way to purchase entrance tickets, bypassing long queues. This initiative marks a significant step in Vietnam’s growing embrace of smart tourism solutions.

How the Smart Ticketing System Works

The 12 kiosks are strategically placed around the town’s most popular tourist spots, making it easy for visitors to purchase tickets at their convenience. The digital kiosks accept multiple payment methods, including international credit cards and local payment options, ensuring that tourists from all over the world can enjoy the system.

What sets the system apart is its multilingual support. The kiosks cater to international travellers by offering services in over 20 languages, including English, Chinese, Korean, Japanese, and French. This feature ensures that visitors can interact with the system in their preferred language, eliminating any barriers related to language proficiency and enhancing their overall experience in Hoi An.

Revolutionizing the Visitor Experience

The smart tourism solutions extend beyond ticket sales. By introducing these kiosks, the city aims to streamline operations and reduce the physical and logistical constraints of traditional tourism. In addition to ticketing, the kiosks provide information on local attractions, cultural sites, and dining options, making it easier for tourists to plan their visits. The system also allows tourists to book guided tours and gain access to audio guides, all integrated through QR codes.

The introduction of digital ticketing is part of a broader trend across Vietnam, where tourism is increasingly merging with technology. The system’s design is user-friendly and ensures that even first-time visitors can navigate the ancient town without feeling overwhelmed by its vastness. For instance, visitors can purchase tickets to multiple sites in advance, ensuring a hassle-free experience as they move through Hoi An’s historic districts.

The Role of Technology Partners

The launch of this digital ticketing system was made possible through a collaboration between Hoi An’s local tourism authorities and Vietnam’s tech companies. The Vietnam Artificial Intelligence Joint Stock Company (AIAIVN), which specializes in AI-driven tourism technologies, played a key role in the development of the system. This partnership represents a step towards digitally transforming the country’s tourism industry, enabling it to handle rising numbers of visitors while preserving the cultural heritage that makes Hoi An so special.

Boosting Vietnam’s Tourism Landscape

Hoi An’s new system is also in line with Vietnam’s broader national strategy to modernise its tourism infrastructure. By leveraging advanced technologies, the country hopes to provide more convenient, efficient, and environmentally sustainable travel options for both locals and visitors. Digital ticketing, in particular, helps reduce paper waste, contributing to Vietnam’s push for a greener tourism industry.

The Vietnamese government has been proactive in promoting such innovations in smart tourism. The launch of smart ticketing systems across major cultural heritage sites, like Hoi An, demonstrates the country’s commitment to sustainable tourism that balances technological progress with the preservation of its cultural and environmental treasures.

Digital Transformation for Local Communities

Another important aspect of this project is the impact on local businesses. With easier access to attractions, tourists are expected to stay longer and spend more in local shops, restaurants, and hotels. The influx of tech-savvy tourists may also encourage local entrepreneurs to integrate technology into their businesses, helping them grow their online presence and reach a global audience.

Through these changes, Hoi An is positioning itself as a model for digital transformation within Vietnam’s tourism sector. The use of smart kiosks is expected to improve not only the overall visitor experience but also the economic vitality of the town, ensuring that the benefits of increased tourism are spread throughout the community.

Looking Ahead: The Future of Smart Tourism in Hoi An

Looking to the future, Hoi An’s smart ticketing system is just the beginning. The city plans to further expand its digital tourism offerings by incorporating virtual tours, AR (augmented reality) features, and real-time data collection to monitor tourist flow and enhance security. The long-term goal is to integrate smart tourism seamlessly into the fabric of the town, providing visitors with a fully connected, immersive experience.

As more cities and countries worldwide look to innovate their tourism industries, Hoi An is leading the charge in Vietnam with its forward-thinking approach. By embracing both technology and culture, the town is setting a precedent for how UNESCO-listed heritage sites can thrive in the digital age.

In Summary

The launch of Hoi An’s smart ticketing system is a bold move to modernise tourism while maintaining the town’s rich cultural heritage. Through multilingual kiosks and innovative digital solutions, Hoi An is enhancing the experience for visitors, improving operational efficiency, and contributing to Vietnam’s digital transformation in tourism. With this initiative, the town not only improves convenience for tourists but also prepares for the future of smart tourism.

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Explore the Hidden Wonders of Guangxi A Sustainable Travel Paradise with Stunning Landscapes, Rich Culture, and Eco-Friendly Adventures

Located in the southern reaches of China, Guangxi Zhuang Autonomous Region is an exceptional destination for travellers seeking a fusion of natural beauty, cultural richness, and sustainable travel experiences. This diverse and ecologically rich region, bordered by Vietnam to the southwest, is home to towering karst peaks, winding rivers, ethnic minority cultures, and eco-friendly tourism practices that make it a must‑visit spot for those looking to immerse themselves in both nature and tradition.

With eco‑tourism gaining prominence worldwide, Guangxi has taken significant steps in promoting sustainable travel while showcasing its cultural and natural wonders. Whether you’re trekking through its iconic Li River, exploring traditional Zhuang villages, or indulging in local cuisine, Guangxi offers something for every kind of traveller looking for authenticity and green tourism options.

Li River: A Natural Wonder of Scenic Beauty

One of Guangxi’s top attractions is the Li River, renowned for its limestone karst formations that rise dramatically from the river’s clear waters. This iconic river cruise is a must-do experience for visitors to the region, as it offers unparalleled views of lush green hills, mist‑covered mountains, and quaint fishing villages dotting the banks. Known worldwide for its depiction in traditional Chinese landscape paintings, the Li River remains a highlight of eco‑tourism in China, drawing thousands of visitors each year who seek to reconnect with nature.

Taking a bamboo raft ride along the Li River is an ideal way to experience its serene beauty while reducing your environmental footprint. This method of travel ensures minimal disturbance to the surrounding ecosystem, and many local companies emphasize eco-conscious practices by using sustainable boats and maintaining low-impact activities that respect the environment.

Longji Rice Terraces: A Sustainable Legacy of Agriculture

Another gem in Guangxi’s eco‑travel offerings is the Longji Rice Terraces, also known as Dragon’s Backbone. These ancient terraced fields, stretching up the mountainside, are not only a breathtaking sight but also a testament to the sustainable agricultural practices of the region’s Zhuang and Yao ethnic communities. The rice terraces, shaped over 700 years, have been passed down from generation to generation and continue to be cultivated using traditional, environmentally respectful farming methods.

Visiting the terraces offers more than just scenic views — it’s an opportunity to learn about sustainable farming and how local communities balance the preservation of the land with modern agricultural practices. Many visitors choose to stay in eco-friendly homestays within minority villages near the terraces, where they can experience life on the land and support the local economy. These stays often include meals made from organic, locally sourced ingredients, promoting farm-to-table sustainability.

Zhuang Culture: A Rich Tapestry of Tradition and Heritage

Guangxi is home to the Zhuang ethnic group, the largest minority group in China, whose rich cultural heritage is deeply embedded in the region. The Zhuang people are known for their vibrant folk music, unique festivals, and traditional clothing. One of the most important festivals for the Zhuang people is the Sanyuesan Festival, which celebrates the arrival of spring and is marked by singing, dancing, and traditional performances.

In addition to the Zhuang, Guangxi is also home to other minority groups, including the Dong, Miao, and Yao people, each with their own distinct cultural practices. Visitors to Sanjiang, for example, can explore the region’s famous covered wooden bridges and drum towers, built without the use of nails — showcasing the remarkable craftsmanship of the Dong people.

For those interested in cultural immersion, a visit to a traditional village is a must. Many villages offer workshops on traditional crafts, such as bamboo weaving, pottery making, and hand-woven textiles, providing a hands-on experience of Zhuang culture while supporting sustainable, local artisans.

Detian Waterfall: A Cross-Border Natural Wonder

One of the most stunning natural features in Guangxi is the Detian Waterfall, which straddles the border between China and Vietnam. As one of Asia’s largest transboundary waterfalls, Detian is a breathtaking sight, with water cascading down massive limestone cliffs and into the surrounding lush landscape. The area around the waterfall is perfect for eco‑tourism, with visitors able to enjoy low-impact activities like hiking, bird watching, and nature walks.

The waterfall is situated in a protected natural area, and efforts to maintain its environmental integrity are paramount. Local tourism companies are committed to offering eco-friendly excursions that ensure minimal disruption to the natural habitat.

Sustainable Travel and Eco-Friendly Activities

Guangxi has firmly committed itself to eco‑tourism, ensuring that natural resources are preserved for future generations while providing economic benefits to local communities. Visitors are encouraged to engage in low-impact travel by choosing bike tours, hiking trails, and river cruises that respect the environment. Many local operators emphasize the importance of environmental conservation and offer guided tours that highlight wildlife protection, forest regeneration, and sustainable farming practices.

Additionally, Guangxi’s urban areas, such as Guilin and Nanning, are increasingly promoting green spaces and public transport options that contribute to the region’s long-term sustainability goals. The city of Nanning in particular is known for its focus on urban greenery, often referred to as the “green city,” and offers a variety of parks and recreational areas for visitors seeking eco-friendly alternatives to traditional sightseeing.

Explore Guangxi as the Future of Sustainable Travel

Guangxi Zhuang Autonomous Region offers a perfect blend of natural beauty, cultural richness, and sustainable travel opportunities. From its awe-inspiring karst formations and river cruises to its ethnic minority cultures and eco-friendly practices, Guangxi is quickly becoming a destination of choice for eco-conscious travellers. With its focus on preserving the environment and uplifting local communities, Guangxi is paving the way for a more sustainable future in Chinese tourism.

Whether you’re drawn to its breathtaking landscapes, rich traditions, or green travel initiatives, Guangxi invites you to explore its cultural and natural wonders while leaving a positive impact on the region and the planet.

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Travel to Ho Chi Minh City’s Green Heart By Discovering the Tranquil Beauty and Cultural Significance of No. 1 Ly Thai To Park

Ho Chi Minh City, Vietnam’s bustling commercial hub, has officially unveiled a new memorial park as part of its ambitious plans to create a greener urban future. The park, known as No. 1 Lý Thái Tổ Park, is not only a tribute to the victims of the COVID‑19 pandemic but also an important addition to the city’s urban green spaces, offering locals and tourists alike a place for reflection, relaxation, and engagement with nature. This development marks a significant step in the city’s efforts to balance modern urban growth with environmental sustainability and public well-being.

A Memorial Park with Purpose

The newly opened memorial park in Ho Chi Minh City is designed to serve as a multi‑functional green space that blends remembrance with recreational opportunities. No. 1 Lý Thái Tổ Park, which opened on February 12, 2026, before the Lunar New Year celebrations, has a dual purpose: to honor those lost to the pandemic and to provide an environmentally sustainable public space in the heart of the city.

Covering an area of 4.3 hectares, the park is designed to offer a space where people can reflect on the challenges faced during the pandemic while also enjoying the benefits of nature and a cleaner environment. The timing of its opening, just before the Lunar New Year, holds symbolic meaning for renewal and hope. The park is expected to become a central gathering space for the community, making it a key feature in Ho Chi Minh City’s urban landscape.

Greening the City’s Urban Core

The creation of this park is a part of Ho Chi Minh City’s larger push for greener urban development. With rapid urbanization, the city has seen a significant increase in its population, leading to higher demand for green spaces that provide respite from the concrete jungle. The establishment of this new memorial park is one of many steps being taken to create a more sustainable and livable environment for residents and visitors alike.

The park is strategically located in the urban core, where green spaces are increasingly rare. By transforming this previously unused urban plot into a public park, the city is contributing to urban biodiversity, providing space for native plants, and improving air quality. The park also features playgrounds, walking trails, and picnic areas, creating a welcoming environment for families, fitness enthusiasts, and anyone seeking an escape from the hustle and bustle of the city.

A Green Legacy for Future Generations

One of the most notable features of No. 1 Lý Thái Tổ Park is its emphasis on sustainability. As part of Ho Chi Minh City’s vision for eco‑friendly urban growth, the park incorporates several green initiatives aimed at reducing the environmental impact of urban development. These include rainwater harvesting systems, energy-efficient lighting, and the use of native plants that require minimal water and maintenance.

Additionally, the park has been designed to promote sustainable travel by encouraging visitors to walk or bike to the park, reducing reliance on cars. The park is well connected to the city’s public transportation network, making it easily accessible for both locals and tourists. The city hopes this park will inspire other urban development projects to consider eco-conscious design and environmental stewardship as core principles.

Memorial and Cultural Significance

In addition to its environmental importance, the park also serves as a memorial for those who perished during the COVID‑19 pandemic. The Water Drop Monument, a central sculpture in the park, symbolizes the resilience and hope that has emerged in the aftermath of the crisis. The monument serves as a poignant reminder of the challenges faced by the city and the nation as a whole, as well as a tribute to the lives lost.

Visitors to the park can take part in quiet reflection or engage with the cultural and historical significance of the space. The park also hosts cultural events, such as art exhibitions, live music, and community activities, fostering a sense of unity and collective memory. This focus on culture and remembrance, combined with the park’s green design, makes it a special place where people can connect with both nature and their shared history.

A Sustainable Model for Future Urban Development

Ho Chi Minh City’s push for greener urban spaces goes beyond this new park. The city has committed to increasing its green spaces and ensuring that future developments adhere to sustainable urban planning principles. The government has already outlined plans to expand urban parks and promote eco-tourism, with the goal of enhancing both the environmental quality of the city and the quality of life for its residents.

The park is a critical part of a larger strategy that includes renewable energy use, waste reduction initiatives, and the creation of eco-friendly infrastructures. The city’s focus on green infrastructure reflects its broader goal of reducing the carbon footprint of its growing urban environment, ensuring that the city remains both livable and sustainable as it continues to grow.

Visiting the Park: A Space for All

Whether you’re a local resident or a visitor to the city, No. 1 Lý Thái Tổ Park offers something for everyone. The park’s design caters to a wide range of interests, from those seeking peaceful solitude to those looking for recreational activities. With its focus on community engagement, sustainability, and cultural remembrance, the park is poised to become a favorite destination for families, tourists, and urban explorers.

In conclusion, the opening of No. 1 Lý Thái Tổ Park represents more than just the addition of another public space in Ho Chi Minh City; it is a testament to the city’s ongoing efforts to create a greener, more sustainable urban environment. This park, with its blend of nature, culture, and memorial significance, provides a much-needed space for reflection, relaxation, and community bonding. As Ho Chi Minh City continues to expand, projects like this one serve as a blueprint for how cities around the world can integrate green spaces into urban development, ultimately enhancing the quality of life for all.

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New Expressway to Revolutionize Regional Travel, Boost Tourism, and Enhance Trade Between Ho Chi Minh City and Cambodia

Việt Nam is taking bold strides toward improving cross‑border connectivity, as the government has unveiled a proposal to create an expressway link between Ho Chi Minh City (HCM City) and Cambodia. This development is set to revolutionize both travel and trade between the two neighboring nations, with a phased approach that ensures long‑term benefits for both countries. The plan, which is being carefully studied by relevant authorities, aims to reduce travel times significantly, boost regional commerce, and promote tourism, all while aligning with Việt Nam’s ambitious infrastructure goals.

Connecting Ho Chi Minh City with Cambodia: A Vision of Seamless Travel and Trade

The Vietnamese Ministry of Construction has formally presented a proposal to the government outlining a phased construction of a vital expressway connection linking Ho Chi Minh City to Cambodia. This expressway aims to connect HCM City’s Mộc Bài Expressway with Cambodia’s Phnom Penh–Bavet Expressway. The proposal has garnered attention due to its potential to reshape travel and logistics between Việt Nam and Cambodia, two countries with increasingly strong economic ties.

Currently, HCM City is connected to the Cambodian border through the National Highway 22, but it is a far less efficient route compared to what the new expressway will offer. With trade volumes between the two nations rising, the proposed expressway promises to cut travel times and facilitate smoother and quicker transit for both passengers and freight.

Phased Construction Plan: Making the Vision a Reality

The Ministry of Construction’s proposal calls for the expressway project to be executed in two phases. The first phase focuses on the Ho Chi Minh City–Mộc Bài section, a 51‑kilometer stretch that will link HCM City to the Mộc Bài border gate in Tây Ninh Province. The completion of this phase will drastically reduce travel time from the bustling metropolis of HCM City to the Cambodian border.

Once the initial phase is completed, the second phase will focus on building the connection between Mộc Bài and Bavet in Cambodia, where a 135‑kilometer expressway is under construction. The final goal is to create a seamless highway system that will provide a direct route for trade, tourism, and daily travel between HCM City and Phnom Penh, with plans to expand connectivity further to other regions.

The project’s phased approach ensures that immediate benefits can be seen once the Vietnamese portion is completed, even while the Cambodian section is still being developed. It is expected that the cross‑border link will support further trade growth, ease the movement of goods, and encourage greater tourism exchanges between the two countries.

Impact on Regional Economy and Trade

The development of this expressway is set to be a major economic boost for both Việt Nam and Cambodia. The project will significantly improve logistical efficiency for businesses in both nations, as it will cut transportation costs and reduce travel time. According to experts, smoother trade routes will also foster economic integration between southern Việt Nam and its neighboring markets in Southeast Asia, including Cambodia.

Additionally, the expressway is likely to encourage tourism flows. Ho Chi Minh City is a major destination for international tourists, and this direct link will provide easier access to Cambodia’s vibrant capital of Phnom Penh and the UNESCO‑listed temples of Angkor Wat. This seamless road connectivity can result in a more robust tourism sector, benefiting hotels, tour operators, and cultural sites across both countries.

Support for Infrastructure Development in Việt Nam

This proposal is in line with Việt Nam’s broader infrastructure vision. The Vietnamese government is committed to modernizing the country’s infrastructure to meet the demands of a growing economy. The HCM City–Mộc Bài Expressway, once completed, will provide an important link between HCM City and the western region, complementing the nation’s road network and aligning with its transportation modernization goals.

Notably, the Vietnamese section of the expressway will be developed under a public–private partnership (PPP) model, with significant involvement from both the government and private investors. This innovative financing model is expected to ensure that the project progresses efficiently, with the private sector bringing in the expertise needed for such large‑scale infrastructure developments.

Cross‑Border Cooperation: The Key to Success

A crucial element of the success of this expressway project lies in the cooperation between Việt Nam and Cambodia. Both countries will need to collaborate closely to streamline border customs, logistics, and regulatory frameworks to ensure efficient traffic flow. This bilateral partnership will extend to the development of shared infrastructure, including border customs and security facilities, to help ensure a smooth and efficient experience for travellers and freight hauliers.

Future Potential: Connecting More Countries in Southeast Asia

The long‑term success of this expressway project could serve as a model for future cross‑border transportation projects in Southeast Asia. Experts predict that the Ho Chi Minh City–Phnom Penh link could eventually be extended to other countries in the region, further improving intra‑ASEAN travel and trade. This expanded vision would contribute to regional integration, making Southeast Asia an even more attractive destination for investors and tourists alike.

A Promising Future for Regional Connectivity

As Việt Nam continues to invest in infrastructure projects like the HCM City–Mộc Bài Expressway, the nation is positioning itself as a gateway for trade and tourism in the region. The proposed expressway link with Cambodia marks a significant milestone in the country’s development and its efforts to integrate more deeply with ASEAN. With governments committed to efficient, sustainable infrastructure, the future looks bright for the continued growth of trade, tourism, and regional cooperation.

The phased expressway plan between Ho Chi Minh City and Cambodia is a transformative initiative that promises to reshape travel, business, and tourism between the two nations. By prioritising infrastructure and regional cooperation, Việt Nam is setting a new benchmark for cross‑border connectivity in Southeast Asia.

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