Emily Nichols Joins Kimpton Sawyer Hotel in Sacramento as General Manager, New Update

The Kimpton Sawyer Hotel in Sacramento has announced the appointment of Emily Nichols as the new General Manager of the refined property located in the vibrant Downtown Commons area. Nichols, who brings a wealth of experience in hospitality management, is expected to guide the hotel with a strategic, innovative approach while maintaining Kimpton’s renowned commitment to exceptional service.

A Strong Background in Hospitality

Nichols’ extensive career spans more than 15 years in the hospitality industry, during which she has worked in prominent cities including Chicago, Minneapolis and New York. These experiences have greatly shaped her dynamic approach to guest relations and team leadership, allowing her to bring a unique blend of innovation and care to her role. Nichols’ previous leadership roles have prepared her to oversee the daily operations of the Kimpton Sawyer, ensuring that both the guest experience and staff culture align with the high standards expected at a Kimpton property.

Before making the move to Sacramento, Nichols served as the General Manager at the Kimpton Alton Hotel in San Francisco’s iconic Fisherman’s Wharf. During her four years at the hotel, she played an integral role in fostering Kimpton’s unique style of heartfelt hospitality, which focuses on creating genuine connections between guests and the hotel team. Her successful tenure at the Kimpton Alton Hotel, as well as her leadership roles at The Kimpton Buchanan and the historic Sir Francis Drake Hotel, have provided her with the experience necessary to elevate the guest experience at the Kimpton Sawyer.

A New Chapter for the Kimpton Sawyer Hotel

The Kimpton Sawyer Hotel offers a modern and tranquil experience for its guests, featuring 250 spacious guest rooms and suites. The décor throughout the hotel is inspired by the serene hues of California’s Sierra Nevada mountains, providing an inviting atmosphere that reflects the beauty of the surrounding area. Guests can enjoy the hotel’s signature rooftop venue, Revival at the Sawyer, which offers sweeping views of the city along with a carefully curated selection of beverages and flavorful bites. The combination of these elements is designed to provide guests with an elevated experience, ensuring that each stay is memorable and unique.

Nichols’ appointment marks an exciting new phase for the hotel, as she brings fresh ideas and an innovative approach to operations. Her passion for curating exceptional stays and fostering a sense of place will continue to shape the way guests experience Kimpton Sawyer. With her extensive background in hospitality and her commitment to creating connections between guests and the hotel team, Nichols is poised to lead the hotel to new heights in Sacramento’s competitive hospitality market.

The Departure of Nikki Glass

Nichols’ appointment follows the departure of Nikki Glass, who served as the General Manager of the Kimpton Sawyer since its opening in 2017. Glass played a key role in establishing the hotel’s reputation for excellence in the Sacramento area. Under her leadership, the hotel became a popular destination for both business and leisure travelers. Glass was recently recognized by Sacramento Business Journal as one of the city’s “40 Under 40,” a testament to her impact on the local hospitality industry.

As Glass transitions into her new role as Regional Vice President of Luxury & Lifestyle Americas Operations – West at IHG Hotels & Resorts, her legacy at the Kimpton Sawyer will undoubtedly remain. She leaves behind a strong foundation for Nichols to build upon and the hotel will continue to benefit from her leadership and vision.

Looking Ahead: The Future of Kimpton Sawyer

With Emily Nichols at the helm, the Kimpton Sawyer Hotel is well-positioned for continued success in Sacramento’s dynamic hospitality scene. Nichols’ deep understanding of the Kimpton brand and her focus on delivering personalized, high-quality experiences for guests align perfectly with the hotel’s mission to create an environment where visitors can connect, relax and unwind.

The hotel’s location in the heart of Sacramento’s Downtown Commons provides a perfect base for both business and leisure travelers. Its proximity to local attractions, along with its luxurious accommodations and unique dining experiences, makes the Kimpton Sawyer a top choice for those visiting the city. Nichols’ leadership promises to further enhance the hotel’s standing in the region and ensure that the property remains a standout choice for visitors to Sacramento.

As the hotel embarks on this new chapter with Nichols in charge, it is expected that the Kimpton Sawyer will continue to offer guests the exceptional service and experiences that Kimpton Hotels are known for, while also embracing new opportunities to innovate and improve the guest experience.

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Konrad Gstrein’s Appointment at Four Seasons Resort Maui at Wailea

In an exciting move for Four Seasons Resort Maui at Wailea, the luxury resort has announced the appointment of Konrad Gstrein as its new Regional Vice President and General Manager. This appointment marks a significant milestone for Gstrein, who is returning to the location where his illustrious career with Four Seasons began in 2001. His return is seen as a full-circle moment, both for him personally and for the resort, as he brings with him over two decades of leadership experience in high-end hospitality.

A Career Rooted in Hospitality Excellence

Konrad Gstrein’s journey with Four Seasons started more than two decades ago when he joined the team at Four Seasons Resort Maui at Wailea as Assistant Manager of Guest Services. His experience at the resort laid the foundation for a career that would take him through a series of prestigious leadership roles across several Four Seasons properties worldwide.

In 2012, he was promoted to Resort Manager at Maui, where he further honed his skills in overseeing the operations of luxury resorts. His career trajectory then took him to Beverly Wilshire, A Four Seasons Hotel, in Beverly Hills, where he served as Hotel Manager. This role, which he assumed in 2014, marked a pivotal moment in his career, as he navigated the challenges of managing a high-profile property.

In 2017, Gstrein took on the responsibility of General Manager at Four Seasons Toronto, one of the brand’s flagship properties, before moving to Four Seasons San Francisco in 2021. Most recently, he held the position of Regional Vice President and General Manager at Four Seasons Hotel Las Vegas, where his leadership was instrumental in guiding the property through periods of transformation and growth.

Bringing Transformational Leadership to Maui

Now returning to Maui, Konrad Gstrein brings an extensive skill set that includes guiding luxury properties through periods of change, with a focus on transformation and growth. His leadership style is built on trust, transparency, and collaboration, which has earned him respect across the hospitality industry. At Four Seasons Resort Maui at Wailea, he will focus on continuing to elevate the guest experience, all while ensuring that the warmth and authenticity of Hawaiian hospitality remain at the heart of the resort’s offering.

Gstrein’s leadership is expected to focus not just on enhancing guest services but also on ensuring that the resort continues to be a beloved destination for travelers from around the world. His deep commitment to the local community will also be a key focus, with plans to forge meaningful connections across the island of Maui, further embedding the resort within its surroundings.

The Personal Touch: Returning to the Island

Konrad Gstrein’s return to Maui is not only a professional homecoming but also a personal one. He will be joined by his husband, Jason, and their yellow Labrador, Cooper, as they return to the island that has played a significant role in shaping Gstrein’s hospitality philosophy. Gstrein’s fondness for the island is rooted in his early years with Four Seasons, and he is eager to reconnect with the local culture and environment. The island’s hiking trails, beaches, and other natural wonders will undoubtedly play a significant role in Gstrein’s personal and professional life as he reintegrates into the community.

Shaping the Future of Luxury Hospitality

As Regional Vice President and General Manager at Four Seasons Resort Maui at Wailea, Gstrein is poised to guide the resort into its next chapter of success. His extensive background in managing luxury properties, coupled with his intimate knowledge of the Four Seasons brand, will undoubtedly help him drive innovation and uphold the highest standards of service.

Gstrein’s appointment is not just about overseeing day-to-day operations but also about ensuring that the resort’s culture and essence evolve while retaining the characteristics that make it so unique. By focusing on both the guest experience and the community, Gstrein will continue to refine the offerings at Maui’s premier luxury resort. His leadership will play an essential role in ensuring that Four Seasons Resort Maui at Wailea remains one of the top choices for luxury travelers in the region.

Connecting with the Local Community

One of Gstrein’s key priorities will be fostering stronger relationships within the local community. The resort has long been a cornerstone of the island’s tourism industry, and Gstrein’s leadership will focus on deepening its roots. His approach emphasizes mutual respect and collaboration, ensuring that Four Seasons Resort Maui at Wailea is not just a place for visitors but an integral part of the island’s fabric.

This connection with the local community is essential to Gstrein’s leadership philosophy, which is centered around creating authentic experiences for guests while also giving back to the people and culture of Maui. As the resort continues to evolve, Gstrein’s efforts will contribute to ensuring that the resort remains a destination that visitors and locals alike can enjoy and appreciate.

Embracing the Future of Luxury Travel

Four Seasons Resort Maui at Wailea is recognized globally for its exceptional service, stunning location, and luxurious amenities. With Konrad Gstrein returning to lead the property, the resort is set to continue its legacy of excellence in hospitality. Under his guidance, the resort will not only uphold the highest standards of luxury but also continue to innovate and adapt to the ever-changing demands of the hospitality industry.

Gstrein’s comprehensive experience in transforming luxury hotels and resorts, coupled with his dedication to authenticity and community engagement, will ensure that Four Seasons Resort Maui at Wailea remains at the forefront of the global luxury hospitality sector. His return marks a new era for the resort, one that promises continued success and growth.

Conclusion

Konrad Gstrein’s appointment as Regional Vice President and General Manager at Four Seasons Resort Maui at Wailea is a significant development for the luxury hospitality brand. With over two decades of leadership experience across prestigious Four Seasons properties, Gstrein’s return to Maui represents both a professional and personal milestone. His leadership will play a key role in further enhancing the resort’s guest experience while preserving the authenticity and warmth that make it a beloved destination. Gstrein’s deep ties to the island, along with his commitment to fostering community connections, will ensure that the resort remains an integral part of Maui’s hospitality landscape for years to come.

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