Radisson Hotel Group and Amadeus Set a New Standard for Hotel Distribution with Direct API

The Radisson Hotel Group and Amadeus Company have established a partnership which will create new methods for worldwide hotel distribution operations. The project will achieve its goals through direct API links, which connect Radisson’s EMMA Central Reservation System to the Amadeus Travel Platform, enabling users to access Radisson’s booking system with improved speed, intelligence, and dependable performance. The travel technology achievement will create better guest experiences while helping travel sellers and hoteliers to manage their operations through automated procedures and instant system updates.

Revolutionizing Hotel Distribution for Enhanced Efficiency

The new partnership between Radisson Hotel Group and Amadeus moves beyond traditional distribution systems, such as the classic Global Distribution System (GDS) protocols, to a more modern, cloud-based solution. By establishing this direct connection, the integration between Radisson’s existing API and the Amadeus platform ensures that booking data is updated in real time, allowing travel sellers worldwide to access accurate availability and rates directly.

This breakthrough eliminates the need for separate interfaces, drastically reducing manual work for hotel staff and travel sellers. Additionally, the back-end integration of AI-driven data mapping enhances search and booking flows, improving both the accuracy and relevance of results. The seamless integration between systems empowers Radisson Hotel Group to make real-time updates to rates, availability, and other essential details, ensuring a more fluid and efficient booking process for all users involved.

Smarter, Real-Time Data for Travel Sellers and Guests

The new direct API connectivity is designed to benefit various stakeholders. Travel sellers now have access to rich, detailed comparisons of room-level amenities, room types, and rates, enabling them to make more informed decisions when booking stays for their clients. This real-time data also enhances personalized guest experiences, as travelers can now see up-to-date information that reflects the latest changes in availability, pricing, and offers.

Moreover, the integration of AIdriven data mapping streamlines the booking process by ensuring consistency across systems, eliminating the need for manual tracking. This improvement not only increases booking accuracy but also significantly reduces the risk of errors in the distribution process. For hoteliers, this connection simplifies operations and improves communication between teams, travel sellers, and guests, allowing them to deliver better service in less time.

AI-Driven Connectivity for a Modern Hotel Distribution Model

Mirja Sickel, EVP of Hospitality Distribution at Amadeus, stated that the partnership’s primary goal is to transform the industry’s approach to distribution. The new API connection enhances connectivity by leveraging AI to map data fields between Radisson and Amadeus systems, ensuring data consistency across platforms. This feature, along with the real-time sharing of updates, empowers hoteliers and travel sellers to meet the fast-paced demands of today’s market.

By adopting this flexible, reusable connection, the collaboration sets a new benchmark for hotel distribution, which could be adopted by other hotel chains looking to stand out in an increasingly competitive market. With instant updates for rates and availability, travel sellers and guests alike can access accurate, timely information, ensuring seamless booking experiences for all parties involved.

Boosting Operational Efficiency and Enhancing Guest Experience

For Radisson Hotel Group, the new direct connection with Amadeus signifies a significant step forward in modernizing its distribution system. The hotel chain is committed to embracing the latest technologies to enhance both operational efficiency and guest satisfaction. The integration of AI-driven solutions enables a faster, more accurate booking experience, while the automated updates reduce manual tasks, freeing up staff to focus on delivering exceptional service.

Richard Biggs, Global Head of RevGen EMMA CRS & Channels at Radisson Hotel Group, emphasized that this initiative aligns with the Group’s broader ambition to modernize and elevate the guest experience. The API connectivity helps streamline operations, allowing Radisson to provide a more personalized and efficient service to travelers worldwide, ensuring a competitive edge in the hospitality market.

A Bright Future for Hotel Distribution

As hotel distribution continues to evolve, Radisson Hotel Group and Amadeus are setting the stage for a new era of connectivity in the hospitality industry. This collaboration is a pivotal moment for the sector, as it moves towards more efficient, data-driven solutions that benefit both hotels and travel sellers.

Through real-time updates, AI-enhanced data mapping, and a seamless connection between systems, this initiative provides a glimpse into the future of hotel distribution—one that prioritizes speed, accuracy, and guest personalization. By simplifying complex processes and offering smarter solutions, this collaboration sets a new standard for how hotels can manage their booking platforms and engage with travelers in the digital age.

Transforming Hotel Distribution with Innovation

The direct API connectivity between Radisson Hotel Group and Amadeus marks a significant transformation in hotel distribution. The partnership improves operational efficiency while providing travel sellers with instant data and enhancing guest experiences. Radisson Hotel Group has used cloud-based solutions and AI technology to create an advanced hotel distribution system which provides guests and travel professionals with rapid and intelligent and dependable booking solutions.

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LOT Polish Airlines NDC Content to Launch on Travelport in 2026 — Enhanced Booking Tools for Travel Agencies

In a strategic development within global airline distribution, Travelport and LOT Polish Airlines have signed a multi‑year content agreement that will make LOT’s New Distribution Capability (NDC) content available to agencies using Travelport+, the company’s modern travel‑retailing platform. The implementation of NDC distribution is scheduled for Q2 2026 and builds on a long‑standing partnership of more than three decades between Travelport and LOT. This expanded digital agreement enables travel agents to view and compare LOT’s full range of fares and ancillary services alongside traditional content through a unified interface, offering faster search speeds and greater revenue‑generation opportunities for travel sellers worldwide.

What Is NDC and Why It Matters

New Distribution Capability (NDC) is a modern airline retailing standard developed by the International Air Transport Association (IATA). It allows airlines to distribute rich content — including personalised offers, branded fares and ancillary services — directly to travel agencies and buyers, improving transparency, pricing accuracy and merchandising opportunities. Travelport’s NDC integration means that agencies connected to the platform can access LOT’s expanded offerings seamlessly alongside other carriers’ content, without requiring separate systems or workarounds.

LOT Polish Airlines, the flag carrier of Poland and a Star Alliance member, operates an extensive network that connects Central and Eastern Europe with destinations across Europe, North America, Asia and the Middle East. By opening its NDC content through Travelport+, LOT aligns with broader industry shifts towards modern, retail‑ready airline distribution — positioning itself to compete more effectively and provide travel sellers with consistent access to its full commercial portfolio.

Enhanced Functionality for Travel Agencies

The NDC distribution deal is designed to improve both efficiency and revenue potential for travel agencies using Travelport+. Agents will be able to:

• View LOT’s full NDC catalogue — including fares, ancillaries and services — within a single interface.
• Compare and book more effectively, with search speeds reported to be up to 23 percent faster on the Travelport+ platform.
• Offer clients richer options, including bundled products and personalised offers not typically available through legacy distribution systems.

This seamless integration eliminates the need for travel sellers to switch between multiple systems or use alternative booking channels to access NDC content — a key advantage for agencies aiming to streamline workflows and grow margins in competitive markets.

Benefits for Travellers and Industry

From a travel perspective, this move towards NDC distribution carries implications for both agents and passengers:

Advantages for Travellers

• Greater Transparency and Choice: Travellers working with agents on Travelport+ may benefit from a wider presentation of LOT’s fare types, services and add‑ons — such as baggage, seat selection and meals — making total price comparisons easier and more accurate.
• Personalised Offers: NDC allows airlines like LOT to present dynamic, tailored offers based on traveller preferences, which can enhance value and satisfaction.
• Improved Agent Efficiency: With better access to rich content, travel advisors can deliver more comprehensive and competitive travel options to customers, improving booking confidence and experience.

Considerations and Challenges

• Transition Period: As agencies adapt to NDC distribution workflows, there may be a learning curve or system integration period before full adoption is realised.
• Market Availability Variances: Availability and depth of NDC content can vary by market, meaning some regions may see fuller distribution capabilities sooner than others.

Strategic Context and Industry Trends

Travelport’s expanded NDC portfolio with LOT is part of an ongoing industry trend where major global distribution systems (GDSs) and airlines accelerate the transition to modern retailing technologies. Other carriers such as Oman Air and All Nippon Airways have also expanded NDC distribution with Travelport in recent months, underscoring the broader shift towards richer content delivery and simplified booking channels.

This transition reflects growing demand from both corporate and leisure travel sectors for transparent, personalised offers and dynamic pricing tools that better align with modern consumer expectations. The availability of LOT’s NDC content on Travelport+ represents a step forward in making such functionality widely accessible through traditional distribution channels.

Conclusion

The agreement between Travelport and LOT Polish Airlines to distribute NDC content through Travelport+ marks a significant advancement in airline retailing and distribution strategy. By integrating LOT’s full range of fares and services into a modern, unified platform, travel agents around the world will gain improved access to rich airline content, enabling faster searches, enhanced choice for travellers and new revenue opportunities. As NDC adoption continues to grow across the aviation industry, this partnership reinforces the role of technology platforms like Travelport+ in bridging airlines and travel sellers — ultimately benefiting travellers through greater transparency, personalised offers and more competitive pricing options.

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This All-in-One Corporate Travel Solution for SMBs Is About to Change the Way You Think About Travel Management Forever!

InteleTravel has officially launched a comprehensive travel management platform aimed at transforming the corporate travel landscape. Catering specifically to business travelers, travel advisors, travel managers, and small to medium-sized businesses (SMBs), the platform consolidates various services under one unified umbrella. The platform is powered by several companies within the InteleTravel network, including Hickory Global Partners, MGME, Major Travel, and Tickitto. Each company brings its unique expertise and services to the table, offering an array of options for hotels, car rentals, flights, city guides, entertainment, and more. Designed to streamline the booking process, the platform also incorporates cutting-edge AI technology, which aids in optimizing the travel management experience.

InteleTravel’s Ambitious Step into the Corporate Sector

As a leading travel distributor, InteleTravel has consistently expanded its reach and resources over the years. With the launch of this new platform, the company is now making a significant foray into the corporate travel space. Through this new solution, SMBs and corporate travel agents gain access to more comprehensive travel solutions than ever before, all in one easy-to-navigate interface.

The platform consolidates multiple services, offering users an all-in-one solution for their travel needs. This includes the booking of flights, hotels, and cars, as well as providing essential tools such as expense tracking, real-time reporting, and duty of care features. The goal is to enable businesses of all sizes to access the same level of visibility and traveler protection that large corporations have long enjoyed.

AI-Powered Features for Smarter Travel Management

At the heart of the platform is an embedded AI booking assistant designed to streamline the booking process. The AI technology enables users to quickly identify optimal flights, accommodations, and car rentals, significantly reducing the time and effort typically required for travel arrangements. This efficiency translates into both time and cost savings for businesses, which can be crucial for SMBs looking to stay competitive in a fast-paced environment.

Furthermore, the platform’s intelligent system can suggest the best options based on user preferences, business requirements, and budget constraints. This makes travel planning not only faster but also more tailored and effective for corporate travelers.

Comprehensive Reporting and Spend Optimization

For businesses managing multiple travel needs, this platform provides a comprehensive suite of tools for expense tracking and financial oversight. Through centralized reporting, businesses can keep track of spending patterns, ensuring greater control over their travel budgets. The platform also offers tools for optimizing spending, helping businesses save money without compromising on quality or convenience.

Moreover, the platform’s real-time reporting feature allows businesses to monitor travel-related expenses and make adjustments on the fly. This is especially beneficial for SMBs that need to maintain tight control over operational costs while still offering employees the flexibility to travel efficiently.

Duty of Care and Traveler Protection

In the modern corporate world, ensuring the safety and well-being of employees during business travel is a key priority. The platform addresses this concern by integrating comprehensive duty of care features. These features provide businesses with the ability to monitor their travelers’ well-being and ensure they are always within reach, even in case of emergencies. By offering these security measures, the platform gives SMBs the same level of protection and oversight typically reserved for large enterprises. This is especially crucial as businesses increasingly send employees abroad or across regions, where travel risks may vary.

A Partnership of Industry Leaders

The platform’s strength lies not only in its technology but also in the partnerships it has formed with industry leaders. InteleTravel’s collaboration with established brands like Hickory Global Partners, MGME, Major Travel, and Tickitto ensures that the platform can offer a diverse and high-quality range of services. These partnerships bring together years of experience and expertise in various sectors of the travel industry, providing a robust solution that businesses can trust. By leveraging the collective power of these companies, the platform is able to offer SMBs the same level of sophistication and resources that Fortune 500 companies enjoy. The result is a solution that provides both scalability and flexibility, making it an ideal solution for businesses of all sizes.

Revolutionizing the Corporate Travel Landscape

With the launch of this platform, InteleTravel aims to revolutionize the way SMBs approach corporate travel. By consolidating essential services and integrating AI technology, the platform simplifies the entire travel management process. Whether it’s booking flights, hotels, or managing expenses, the platform streamlines these tasks, giving businesses more control and efficiency than ever before.

Moreover, the platform’s integration of duty of care features and real-time reporting ensures that businesses can monitor and protect their travelers while keeping costs in check. This makes the platform an invaluable tool for small to medium-sized businesses looking to enhance their travel operations and maintain a competitive edge.

Conclusion: The Future of Corporate Travel

As the corporate travel sector continues to evolve, the demand for smarter, more efficient solutions is growing. This platform answers this call by offering a comprehensive, AI-driven solution that empowers businesses to take control of their travel management. By partnering with top industry leaders and incorporating cutting-edge technology, InteleTravel has created a solution that levels the playing field for SMBs and enterprise clients alike. For businesses looking to optimize their travel processes, reduce costs, and ensure greater control over their operations, this platform represents the future of corporate travel management. With its innovative features and powerful partnerships, the platform is set to become an essential tool for businesses of all sizes in the years to come.

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