Jamaica Hyatt Resorts Now to Remain Closed Until 2026 Following Hurricane Melissa Impact

Hyatt Hotels Corporation has officially announced the extended suspension of operations for several of its Jamaica resorts, following the damage caused by Hurricane Melissa in October 2025. The affected properties, which are part of Hyatt’s Inclusive Collection, will remain closed until November 1, 2026, to allow for extensive repairs and upgrades. This decision follows a comprehensive assessment of the physical damage, ensuring that the resorts return to their high standards of service and hospitality.

The suspended resorts include Breathless Montego Bay Resort & Spa, Dreams Rose Hall Resort & Spa, Hyatt Zilara Rose Hall, Hyatt Ziva Rose Hall, Secrets St. James Montego Bay, Secrets Wild Orchid Montego Bay, and Jewel Grande Montego Bay Resort & Spa. These resorts are located along the stunning north coast of Jamaica, renowned for their luxurious amenities, all-inclusive offerings, and breathtaking oceanfront views.

Hyatt’s decision to extend the closure of these resorts reflects its commitment to restoring these properties to their former glory and enhancing the guest experience. The resort closures will allow for necessary repairs, as well as the integration of new features that align with Hyatt’s vision of providing exceptional service and modern facilities for guests.

Impact of Hurricane Melissa and Recovery Timeline

Hurricane Melissa, which made landfall in October 2025, caused significant damage to several coastal regions in Jamaica, including Montego Bay and the surrounding areas. Hyatt Hotels Corporation has worked closely with local authorities and specialists to assess the damage and begin the restoration process. The extended suspension of operations for these properties ensures that the necessary repairs will be completed with the utmost care and efficiency.

In the meantime, Hyatt is offering guests alternative accommodations at select resorts within the Hyatt Inclusive Collection in nearby destinations such as the Mexican Caribbean, the Dominican Republic, Costa Rica, Aruba, Curaçao, and St. Lucia. Guests who had reservations at the impacted resorts can rebook their stays at these alternative locations or opt to cancel their bookings without penalty.

Guest Support and Alternative Accommodation Options

Hyatt is committed to ensuring that guests affected by the extended suspension of operations are supported throughout the process. Those with existing reservations at the affected resorts will have the option to reschedule their stays at other Hyatt Inclusive Collection properties in the region. Additionally, guests can cancel their reservations without incurring any penalties, providing flexibility and convenience during this time.

The Hyatt Global Care Center will work directly with travel partners to help secure alternative accommodations for clients during this period. The support team will assist in transferring bookings and answering questions regarding travel plans.

Commitment to Jamaica’s Recovery and Resort Renovations

Hyatt remains deeply committed to supporting the recovery of Jamaica and the broader Caribbean region in the wake of Hurricane Melissa. The resort renovation efforts are being led by a dedicated team of experts, and the work will be carried out in close coordination with local authorities and environmental specialists to ensure that the rebuilding process respects both the natural landscape and the cultural heritage of Jamaica.

Irene Prado, Regional Vice President, Commercial for Latin America & the English-Speaking Caribbean at Hyatt, expressed the company’s dedication to the long-term recovery of the affected resorts: “We are committed to the renovation and reopening of these resorts and to supporting the broader recovery of Jamaica. Helping our colleagues and local communities bounce back and move forward remains a top priority.”

The comprehensive renovation plans for the affected resorts include both structural repairs and enhancements to further elevate the guest experience. Hyatt intends to implement state-of-the-art facilities, improved guest services, and new amenities that will enhance the luxurious offerings of the properties once they reopen.

Supporting Local Communities

As part of its broader recovery strategy, Hyatt is also focused on assisting local communities impacted by the hurricane. Through initiatives that support local businesses, the company aims to contribute to the economic recovery of the region. Hyatt’s dedication to community support is reflected in its ongoing efforts to employ local workers during the restoration process and to work closely with Jamaican government agencies to ensure that the region’s tourism infrastructure is rebuilt to be more resilient and sustainable.

Looking Ahead to November 2026

Hyatt Hotels Corporation is looking forward to reopening the impacted properties by November 1, 2026, and welcoming guests back to Jamaica’s stunning coastline. Once the resorts are fully restored, guests will again be able to enjoy the world-class amenities, exceptional service, and vibrant atmosphere that these resorts have become known for.

In the meantime, travelers can explore other Hyatt properties across the Caribbean and beyond, experiencing the same level of luxury and hospitality that Hyatt is renowned for. Whether planning a future stay in Jamaica or another idyllic destination, Hyatt remains committed to providing guests with unforgettable travel experiences.

Conclusion

The extended suspension of operations at several Hyatt Inclusive Collection resorts in Jamaica, following the impact of Hurricane Melissa, represents a major effort to restore these properties to their full glory. With a focus on both guest satisfaction and community support, Hyatt is working diligently to ensure that these resorts will offer even more exceptional experiences upon their reopening in 2026. In the meantime, guests can explore alternative accommodations and enjoy Hyatt’s renowned service at other destinations in the region.

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