Overland Airways Achieves ISO 9001:2015 Certification, Strengthening Commitment to Quality Management in Nigeria’s Aviation Industry: Everything You Need to Know

Overland Airways has made history by being the first Nigerian airline to obtain the ISO 9001:2015 certification. This airline has earned ISO certification, which shows that they are devoted to achieving the highest international safety, efficiency, and customer satisfaction standards. Overland Airways connects remote secondary airports to larger central primary airports and has achieved recognition for their operational processes.

ISO 9001:2015 Certification Recognizes Overland Airways’ Operational Processes

Any airline can earn the ISO 9001:2015 certification, and the process is lengthy. The certification demonstrates the quality management systems (QMS) that the airline has in place. Overland Airways’ operational processes are validated by the processes that the airline has put in place and the consistent systems that they have documented. The airline has established processes that follow unsaid benchmarks that every reputable airline should meet.

Overland Airways is the first airline to earn the ISO 9001:2015 certification in Nigeria’s aviation industry. Consequently, the airline is now Africa’s pioneer to have the standard certification of the quality management systems (QMS) of the ISO 9001:2015 that every other airline aims to attain. Since 2021, the airline has operated in the Nigerian Pervasive Aviation Environment, and the Operational quality management of this standard certification is the first of its kind in this environment. This environment is characterized by extreme humidity, climate change, and potentially hyperactive weather. This means that the airline has operational processes that other airlines in this environment have never achieved. These operational processes are achieved without compromising the safety of their customers. The operational quality management is of extreme temperatures, climate change, and potentially hyperactive weather conditions.

The Value of Overland Airways is Enhanced by the Achievement of the ISO 9001:2015 Certification

Certification is an achievement of its own, and with Overland Airways being ISO 9001:2015 certified, they have attracted the attention of numerous corporate clients and international partners, and gained the opportunity of signing interline agreements and corporate charter contracts. Additionally, with the airline’s operational standards, it is expected that there will be an increase in the speed of improvement and scheduling of services. The airline will also be able to meet the needs of the business clientele.

The airline also received the certification to demonstrate that they have implemented better risk management strategies. One of the main focuses of the ISO 9001:2015 certification is based thinking. The airline is able to remove obstacles before they happen and automate numerous operational tasks.

On February 17, 2026, the airline’s management team accepted the certification at their main offices. The staff and partners’ joint effort was crucial for the improved certification of Overland Airways as they have increased their reputation as the top airline in Nigeria.

Renewing membership with IATA and getting IOSA certification have been notable steps that show an airline’s commitment to aviation security. Adding another badge of honour, ISO 9001:2015, shows even more progress. As competitors emerge, so should the need for recognition.

Setting the Bar for Other Aerial Services in Nigeria

Adding this badge to the collection shows that Overland Airways deserves to lead the aerial service industry. The reopening of the routes, Ibadan, Warri, and Minna generates more opportunities for Overland to expand its services. With the high value placed on the quality of supplied services, the patronage to the aerial carrier is expected to increase.

Aiming to meet the client expectations is bound to help Overland lead the industry by example. Based on hard facts, prioritising the quality of services is proven to be more than an empty promise. The dedication to quality that the certification reveals is an ongoing commitment.

Final Thoughts: Beginning of Overland Airways’ ISO 9001:2015 Certification Journey

The ISO 9001:2015 Certification is a new milestone and a testament to Overland Airways’ new commitment to excellence. It reflects the company’s willingness to dedicate resources and prioritize customer satisfaction. Added to this is the fact that this certification is a first for the Nigerian market, underlining Overland’s firm commitment to setting the bar in the Nigerian market.

The company is also a testament to the fact that in the Nigerian market, the counters of the sector can be operationalized and can be executed in an organized and ordered manner. Overland Airways and its dedication to operational excellence and quality, which has already positioned the company ahead of its competitors, will only serve to accentuate this. Having captured the first certification, the first in the Nigerian market, Overland Airways is set to gain an unprecedented competitive advantage.

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