Samsung has officially responded to the scrolling issue reported by many users in the Samsung Members app. The issue is that the app sometimes showed a blank screen while scrolling through posts and pages. After several reports from users, Samsung investigated the issue and has now confirmed that a fix is on the way.

Many Samsung Members users noticed that while scrolling inside the app, the screen suddenly turned blank. This made it difficult to read posts, access community pages, or continue using the app normally. The issue mainly appeared during scrolling and affected the overall experience of the Samsung Members platform.

As per Samsung, the issue was caused by a WebView display error. WebView is a system component that helps apps display web-based content. Because of this error, some pages inside the Samsung Members app failed to load properly while users were scrolling.

Samsung’s support team replied to affected users and confirmed that the company had analyzed the app logs to identify the issue. After the investigation, Samsung developers modified the app to stop the blank screen issue from happening again.

The company also apologized for the inconvenience caused to users. Samsung stated that the fix will be included in the next Samsung Members app update. Users are advised to install the upcoming update once it becomes available.

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