Samsung is training the next generation of smartphone repair technicians in Texas, US. Skilled trades are having a moment, and Samsung is planting its flag in the middle of it.

According to Randstad USA, US skilled trade jobs are growing three times faster than professional roles. That’s not a rounding error but a structural shift in how people build careers, and Samsung Care has apparently decided it wants a seat at that table.

Earlier this month, more than 30 students from the Frisco Independent School District’s Career and Technical Education program completed a five-day Smartphone Repair Bootcamp at Samsung’s Care Center in Frisco, Texas.

They trained toward WISE Level 1 Certification, a credential developed through CTIA, the wireless industry’s trade association, that establishes baseline competency in mobile device repair across manufacturers and service providers.

For Samsung Care, which provides repair, support, and service solutions for millions of customers, helping develop the next generation of skilled technicians is both a workforce opportunity and an investment in the future of customer care.

After opening the Frisco facility, Samsung started inviting local students and educators in for tours. Those tours became “Behind the Glass,” a structured program showing participants how device repair actually operates at scale.

“That interest has grown,” said Jasper Morse, Director of Business Operations at Samsung Electronics America, “and now we’re creating opportunities for students and job seekers to turn hands-on skills into meaningful careers.”

Back at the Samsung Technical Training Center, service professionals get instruction on the company’s latest products and AI-powered tools. The Samsung Skills Competition pushes top technicians to keep developing.

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