Air Canada Takes Drastic Measures to Halt All Operations to Cuba Due to Critical Fuel Shortage, Repatriating Passengers with Urgent Empty Flights

Air Canada has taken the unprecedented step of suspending all its services to Cuba due to a critical shortage of aviation fuel at Cuban airports. This suspension comes after a series of advisories from governments, warning of unreliable fuel supplies, which have left the airline with no choice but to halt its regular flights. The shortage of aviation fuel, starting from February 10, 2026, has led to the grounding of all Air Canada flights to popular Cuban destinations, including Cayo Coco, Varadero, and Holguín.
As a result, Air Canada is now focusing on a vital task: repatriating the 3,000 passengers currently stranded in Cuba. These customers, who are primarily on Air Canada Vacations packages, will be brought back to Canada using empty flights that are specifically arranged to pick them up. The airline will also conduct necessary refueling stops along the way, as the fuel shortage continues to impact regular operations.
In response to the situation, Air Canada Vacations has implemented a full refund policy for those with canceled flights. Affected passengers will receive automatic refunds without the need to contact the airline’s customer service. Moreover, the airline’s flexible rebooking policy allows travelers to change their travel dates without penalty, offering some relief amid the uncertainty.
Air Canada is actively monitoring the situation in Cuba and remains hopeful that services can resume by May 1, 2026, provided fuel supplies are restored. This disruption not only affects travelers heading to Cuba but also disrupts the broader tourism landscape, which is heavily dependent on stable air services for international travel to the island.
Repatriation Efforts Prioritized
The immediate priority for Air Canada is to ensure the safe return of approximately 3,000 customers currently in Cuba. As part of this operation, Air Canada will conduct empty southbound flights to pick up affected passengers and return them to Canada. The airline has arranged for technical stops to refuel the flights as required during these repatriation efforts. Customers whose flights have been affected by this disruption can expect to receive full refunds under Air Canada Vacations’ automatic refund policy.
The airline has also worked closely with local representatives in Cuba to assist passengers on the ground. Passengers traveling on Air Canada Vacations packages will continue to receive support for rebooking or refund arrangements.
Alternative Solutions and Flexible Rebooking Policy
To mitigate the impact on future travel plans, Air Canada Vacations initially introduced a flexible rebooking policy, allowing affected passengers to alter their travel dates without penalty. As the situation evolves, the airline continues to monitor the fuel availability in Cuba and has promised to update customers about the potential resumption of services. The suspension will remain in effect until at least May 1, 2026, subject to further evaluation based on the availability of aviation fuel.
Air Canada’s Operations to Cuba
Typically, Air Canada operates 16 weekly flights to Cuba, connecting Toronto and Montreal with various Cuban destinations. These routes include four weekly flights to Cayo Coco and Varadero from Toronto, as well as three weekly flights from Montreal to Cayo Coco and Varadero. However, with the fuel shortage, these services have now been suspended, and the airline will rely on ferry flights to maintain operations.
The airline uses a mix of mainline and Rouge narrow-body aircraft for its Cuba services, which will now be reassigned to other destinations for the duration of the suspension.
Cuba’s Impact on the Travel Industry
The fuel shortage in Cuba has disrupted not only Air Canada’s operations but also impacts other international carriers flying to the island. Given that Cuba is a popular destination for North American tourists, the disruption could have a ripple effect on the broader tourism industry, particularly affecting vacation plans for travelers booked through tour operators and travel agencies.
The Path Forward
Air Canada is committed to ensuring that its passengers are repatriated safely and that refunds and rebookings are processed swiftly. The airline continues to work in close collaboration with authorities to monitor the situation and will take appropriate measures based on developments.
Travelers planning future trips to Cuba should remain informed through official updates from Air Canada and adjust their plans accordingly to avoid further disruption.
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