Samsung is upgrading Bixby across its 2026 home appliances, adding deeper language understanding and a new layer of contextual control.

The update centers on a built-in large language model. It allows Bixby to follow natural conversations, not just fixed commands. Users can speak casually, and the system interprets intent based on context and prior inputs.

LLM meets Perplexity Open Q&A

This version of Bixby goes beyond basic voice control. Samsung has integrated a large language model directly into the assistant, improving how it processes everyday language and multi-step intent.

There is also a new Open Q&A feature powered by Perplexity. It brings a generative AI layer into appliances, letting users ask general questions and get useful answers in real time.

Users can ask about food storage, travel ideas, or seasonal recipes. The appliance responds with relevant suggestions instead of redirecting them to a phone.

Natural commands, smarter responses

Samsung is rolling out these features to its 2026 lineup. That includes Family Hub refrigerators, air conditioners, robot vacuums, water purifiers, and new laundry appliances with a 7-inch display. You do not need exact phrasing anymore.

For example:

• Saying, “I’ve put beef and mackerel in the Family Hub, switch the mode,” will prompt the refrigerator to automatically set the “meat/fish mode.”
• Saying, “I’m going to have whiskey, make some ice,” activates the whiskey ball ice feature.

Similarly:

• “Turn on the AC without direct wind” starts cooling in wind-free mode.
• “Robot vacuum, clean quietly” activates low-noise mode.
• “I’m washing jeans, set the right course” sets the washer to the denim cycle.

Users can also easily set up appliance automation through Bixby. This allows devices to operate based on conditions like time, day, or weather.

For instance:

• “When the laundry is done, clean the floor” triggers the robot vacuum after the washing cycle ends.
  “If it rains, run dehumidification on the AC” sets automatic dehumidifying on rainy days.

Samsung also enhanced the “Device Q&A” feature, guiding product usage and troubleshooting. When users ask how to use or manage appliances, Bixby responds with voice guidance. On devices with screens, it also provides video guides.

Examples:

• “How do I reset the robot vacuum?”
• “How do I clean the ice water purifier?”
• “How do I clean the washing machine heat exchanger?”

Users receive both voice instructions and on-screen video guides, reducing the need for manual searches or customer support.

If a user asks, “My electricity bill is high, how can I reduce it?” Bixby suggests energy-saving options like SmartThings-based AI Energy Saving Mode. Users can then say, “Turn on AI Energy Saving Mode” to apply it across devices.

Bixby with Perplexity

Samsung has integrated Perplexity into Bixby, enabling a new “Open Q&A” feature that answers everyday questions. With Open Q&A, users can freely ask questions to appliances like refrigerators or air conditioners and receive accurate, useful responses.

Examples include:

• “Recommend a good place for a spring outing with family.”
• “Suggest seasonal spring foods.”
• “How can I store onions for a long time?”

Kim Yong-jae, Executive Vice President of Samsung’s Digital Appliances division, said that Bixby continues to evolve to enable natural conversations and convenient device usage. He added that Samsung will further enhance Bixby and its software capabilities so AI appliances can act as companions in the home.

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