Raffles Hotel Le Royal Welcomes David Eldridge as New Executive Chef to Elevate Dining Experiences in Phnom Penh

Raffles Hotel Le Royal, the iconic luxury hotel in Phnom Penh, Cambodia, has made a significant addition to its culinary team with the appointment of David Eldridge as the new Executive Chef. This move marks a continued commitment by the historic property to enhance its fine-dining offerings and provide guests with exceptional gastronomic experiences.

With more than two decades of international culinary expertise, Chef David brings a wealth of knowledge and skill to his new role. Throughout his illustrious career, he has worked in eight different countries, including renowned luxury destinations like the Maldives, Thailand, Vietnam, Tanzania, the UAE, Qatar, Seychelles and his native South Africa. His vast experience in the luxury hotel sector includes notable roles at prestigious hotel brands such as Four Seasons, Kempinski Hotels and The Luxury Collection (Marriott). Most recently, Chef David served as the Director of Food, Beverage & Culinary at Anantara Chiang Mai Resort in Thailand, further enhancing his expertise in high-end hospitality dining.

A New Chapter for Raffles Hotel Le Royal

Chef David’s appointment signals an exciting new chapter for Raffles Hotel Le Royal, a property renowned for its rich history and timeless elegance. The hotel, which first opened its doors in 1929, has undergone an extensive restoration to ensure that its heritage remains alive while embracing modern luxury. The hotel now features 175 meticulously designed rooms and suites, blending French colonial charm with Khmer artistry and Art Deco design. This restoration, completed in 2019, has made Raffles Hotel Le Royal one of the most sought-after destinations in Phnom Penh.

Raffles Hotel Le Royal is also home to some of Phnom Penh’s finest dining venues, including Restaurant Le Royal, an award-winning Khmer fine-dining restaurant and Le Phnom 1929, a French-style brasserie that offers a sophisticated dining experience. These culinary establishments are a key part of the hotel’s luxury offerings and are expected to be elevated under the leadership of Chef David Eldridge.

Elevating Culinary Excellence in Phnom Penh

The appointment of Chef David has been met with excitement from the management team at Raffles Hotel Le Royal. General Manager Dagmar Lyons expressed her enthusiasm about the new addition to the hotel’s culinary team, stating that Chef David’s extensive experience and innovative vision will significantly enhance the dining experiences for both hotel guests and the local community. Lyons emphasized that Chef David’s appointment is a crucial step in continuing the hotel’s legacy of offering the finest dining in Phnom Penh and the region.

As Executive Chef, David Eldridge will be responsible for overseeing the hotel’s food and beverage operations, managing the kitchens and working closely with the culinary team to create exceptional menus that showcase the rich flavors of both Khmer and international cuisines. His extensive background in luxury hotels and his diverse international experience will allow him to bring a fresh perspective to the hotel’s dining offerings while maintaining the high standards that Raffles Hotel Le Royal is known for.

Strengthening Raffles Hotel Le Royal’s Reputation as a Dining Destination

Phnom Penh has become an increasingly popular destination for both luxury travelers and those seeking unique cultural experiences and Raffles Hotel Le Royal continues to stand out as a top choice for discerning visitors. With Chef David’s leadership, the hotel is poised to strengthen its position as a premier dining destination in the city, attracting both international tourists and locals who seek world-class culinary experiences.

The addition of Chef David Eldridge to Raffles Hotel Le Royal’s team is expected to not only raise the bar for dining in Phnom Penh but also contribute to the ongoing success of the hotel as a symbol of elegance, luxury and culinary excellence. Guests of Raffles Hotel Le Royal can look forward to experiencing refined dining options that reflect the hotel’s commitment to both tradition and innovation.

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Rosetta Hospitality Welcomes Rajesh Kattakam as Vice President – Sales and Business Development in India

Rosetta Hospitality has recently appointed Rajesh Kattakam as the new Vice President – Sales and Business Development, signaling a strategic move to strengthen the company’s leadership in commercial operations. The appointment aims to support the brand’s ambitious plans to expand its luxury hospitality portfolio across India, a key growth market for the company.

Rajesh Kattakam’s Expertise and Role at Rosetta Hospitality

Rajesh Kattakam brings nearly two decades of experience in hospitality sales and business development to his new role at Rosetta Hospitality. Throughout his career, he has held key positions in both national and international hotel brands, including Royal Orchid Hotels and Accor. His extensive expertise in leading sales teams, managing enterprise accounts and driving market expansion has made him a valuable asset in his previous roles. In his new position, Kattakam will be responsible for overseeing Rosetta Hospitality’s sales strategy across various segments, including corporate, leisure, MICE (Meetings, Incentives, Conferences and Exhibitions) and experiential travel throughout India.

A core part of Kattakam’s role will be to drive strategic partnerships, enabling Rosetta Hospitality to form collaborations with asset owners and partners across multiple operating models. His ability to engage with key stakeholders and facilitate mutually beneficial business relationships will play a crucial role in supporting the company’s development function. This focus on strategic partnership development is expected to fuel Rosetta Hospitality’s growth and contribute to its success in India’s competitive hospitality market.

Rosetta Hospitality’s Vision for Luxury and Authenticity

Kattakam’s appointment aligns with Rosetta Hospitality’s vision of expanding its luxury offerings and delivering bespoke experiences that stand out in the market. With a strong emphasis on providing authentic luxury and heartfelt hospitality, the company aims to cater to the growing demand for unique and personalized travel experiences in India. The move also reflects the company’s commitment to investing in experienced leadership to navigate the evolving hospitality landscape and ensure sustainable growth.

Leadership to Drive Growth and Expansion in India

Jai Sreedhar, the Joint Managing Director & CEO of Rosetta Hospitality, expressed his enthusiasm about Kattakam’s appointment, stating that the company is pleased to welcome such a seasoned professional to its leadership team. Sreedhar further noted that Kattakam’s vast industry experience, combined with his value-driven leadership approach, closely aligns with Rosetta Hospitality’s core values. He highlighted Kattakam’s ability to bring a nuanced understanding of sales excellence and market dynamics, making him an ideal fit for the company’s strategic vision moving forward.

Kattakam’s appointment is a significant step for Rosetta Hospitality as it continues to strengthen its presence in India. The Indian hospitality industry is experiencing rapid growth, driven by an increasing number of international and domestic tourists seeking premium and personalized travel experiences. As Rosetta Hospitality expands its portfolio, Kattakam’s leadership in driving sales and fostering strategic partnerships will be crucial in positioning the brand for continued success in a highly competitive market.

In conclusion, Rajesh Kattakam’s appointment as Vice President – Sales and Business Development at Rosetta Hospitality marks a key milestone in the company’s expansion efforts across India. With his deep industry experience and commitment to building lasting relationships, Kattakam is expected to play a pivotal role in driving Rosetta Hospitality’s growth and success in the Indian market. His leadership will be instrumental in strengthening the company’s position in the luxury hospitality sector, ensuring that Rosetta Hospitality continues to offer unique and heartfelt experiences to its guests.

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Fairfield by Marriott Jodhpur Welcomes Kamlesh Joshi as Chief Engineer: New Era of Engineering Excellence and Operational Sustainability

Fairfield by Marriott Jodhpur has recently appointed Kamlesh Joshi as its new Chief Engineer. With over 18 years of expertise in hospitality engineering, Kamlesh brings a wealth of knowledge and a proven track record. Throughout his career, he has worked with renowned brands, driving engineering excellence and sustainability in hotel operations. His leadership will play a crucial role in enhancing the hotel’s infrastructure, ensuring high safety standards and improving operational efficiency. As Fairfield by Marriott Jodhpur continues to deliver exceptional guest experiences, Kamlesh’s appointment marks a significant step in the property’s ongoing commitment to excellence.

A Proven Track Record in Hospitality Engineering

Kamlesh Joshi’s appointment is a significant milestone for Fairfield by Marriott Jodhpur, a brand known for its commitment to providing exceptional guest experiences. Joshi’s extensive experience in hospitality engineering is expected to bring fresh perspectives to the property, especially in the areas of pre-opening projects, hotel upgrades and operational maintenance.

Throughout his career, Kamlesh has worked with leading hospitality brands, including The Oberoi Group, Hilton Hotels & Resorts, Radisson Hotel Group and Lebua Hotels & Resorts. His previous roles have seen him excel in leading engineering teams, ensuring compliance with global hospitality standards and implementing energy-efficient solutions that reduce environmental impact. Joshi’s leadership and technical acumen are set to support Fairfield by Marriott Jodhpur’s ongoing commitment to quality and operational sustainability.

Driving Engineering Excellence at Fairfield by Marriott Jodhpur

In his new role, Kamlesh Joshi is expected to focus on driving engineering excellence, making substantial improvements to both the infrastructure and operational processes at Fairfield by Marriott Jodhpur. His experience with pre-opening projects will be instrumental in ensuring that all engineering functions are streamlined and aligned with the hotel’s overarching goals of guest satisfaction and operational efficiency.

Kamlesh’s work will also emphasize preventive maintenance, which is crucial in maintaining the property’s facilities and ensuring they remain in top condition. His strategic approach to asset management and his ability to implement systems that increase operational efficiency will play a pivotal role in enhancing the overall guest experience. Fairfield by Marriott Jodhpur aims to provide a seamless stay for all guests and Kamlesh’s expertise in engineering will ensure that its infrastructure supports this vision.

A Focus on Sustainability and Safety Standards

Sustainability and safety are two crucial pillars of Fairfield by Marriott Jodhpur’s operational strategy and Kamlesh Joshi’s appointment brings renewed focus to these areas. He has a strong background in implementing energy-efficient solutions that not only reduce operating costs but also contribute to the hotel’s sustainability goals. His work in enhancing safety standards will also ensure that the hotel maintains a secure environment for both guests and staff.

In addition to his focus on sustainability, Kamlesh Joshi is well-versed in global hospitality benchmarks. This knowledge will be essential in ensuring that Fairfield by Marriott Jodhpur continues to meet and exceed industry standards. His dedication to maintaining high levels of safety and sustainability aligns perfectly with the hotel’s commitment to providing quality service to guests while ensuring long-term operational success.

Welcoming Kamlesh Joshi to the Team

The hotel’s management team expressed their excitement and confidence in Kamlesh Joshi’s leadership. Mohit Mahrishi, the Hotel Manager at Fairfield by Marriott Jodhpur, stated that they were pleased to welcome Kamlesh Joshi to the leadership team. He further mentioned that Joshi’s extensive experience, particularly in engineering excellence and project management, would be crucial in strengthening the hotel’s infrastructure. With Kamlesh joining the team, it was emphasized that Fairfield by Marriott Jodhpur would continue to provide world-class hospitality services to its guests.

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Mirah Hospitality Welcomes Amit Jambotkar as Chief Operating Officer: A New Era of Excellence

Mirah Hospitality & Gourmet Solutions Pvt. Ltd. has announced the appointment of Amit Jambotkar as the company’s new Chief Operating Officer (COO), effective December 2025. With an impressive career spanning over 28 years in the hospitality and food & beverage sectors, Jambotkar’s return to Mirah Hospitality marks a significant milestone for the organization. Having previously served as Vice President – Operations, Jambotkar’s extensive experience and leadership are expected to guide the company through a new phase of growth and innovation.

Driving Operational Excellence at Mirah Hospitality

As the new COO, Jambotkar will be responsible for overseeing operations across Mirah Hospitality’s expanding portfolio. His role will encompass driving brand growth, optimizing operational efficiency and transforming guest experiences. His strategic approach is set to enhance the company’s reputation as one of the most dynamic players in India’s organized food and beverage (F&B) sector.

Jambotkar’s leadership will focus on elevating operational standards, ensuring that Mirah Hospitality continues to deliver the highest quality service to its growing customer base. Under his guidance, the company is expected to further solidify its position in the competitive hospitality industry.

A Leader with Extensive Industry Experience

Before rejoining Mirah Hospitality, Amit Jambotkar served as Director from 2017 to 2025. His leadership during this period laid the foundation for his return to the company in a more senior capacity. Notably, Jambotkar’s most recent corporate role was as Vice President – Food & Beverage at Shott Amusement Limited. There, he led F&B strategy across a national portfolio of amusement and entertainment destinations, further enhancing his expertise in managing large-scale operations and diverse consumer needs.

Jambotkar has a rich history of managing flagship brands in the hospitality industry, having held senior leadership positions at JSM Corporation. As Director – Operations West, he was responsible for overseeing well-known brands such as Asilo, Hard Rock Cafe, Shiro and California Pizza Kitchen. His leadership helped these iconic brands thrive in the competitive landscape of the Indian hospitality industry.

Shaping Iconic Brands Across India

Amit Jambotkar’s career has been marked by his instrumental role in shaping some of India’s most influential hospitality brands. At Impresario Entertainment & Hospitality, Jambotkar played a pivotal part in scaling and nurturing the growth of the iconic Social and AntiSocial brands across major cities like Bengaluru, Delhi and Mumbai. His ability to drive brand recognition and operational excellence within the fine dining sector was evident during his tenure managing celebrated concepts such as Salt Water Grill, Salt Water Café, The Tasting Room, Stone Water Grill and Smokehouse Deli.

His tenure in these roles helped define the standard for high-end dining and social experiences in India, making him a well-respected figure within the hospitality sector.

Global Exposure and Expertise in Large-Scale Operations

In addition to his work within India, Jambotkar’s career has also seen him contribute to globally recognized hospitality institutions. His experience spans leading brands such as Hyatt Regency and Jumeirah Group, where he gained valuable insights into global best practices and large-scale operations. This exposure will be vital as Mirah Hospitality continues to expand and innovate within India’s rapidly growing hospitality and F&B sectors.

Furthermore, Jambotkar’s leadership extended to managing large-scale operations at Reliance MediaWorks, where he oversaw several significant projects. His background in handling complex, multi-faceted operations has equipped him with the skills necessary to drive Mirah Hospitality’s future success.

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Hainan Airlines Experience Travel Turmoil as Airports in China across Beijing, Changsha, Chengdu, Fuzhou, Guangzhou and more Face 20 Flight Cancellations and 83 Delays, All You Need to Know

Travelers across China are facing significant disruptions as Hainan Airlines navigates a period of intense operational instability. The carrier reported 20 total cancellations alongside 83 delays on 17th December, 2025. Major hubs like Beijing, Guangzhou and Shenzhen saw heavy impact on their daily flight boards. Furthermore, the turmoil extends to regional centers including Changsha, Chengdu and Fuzhou. Passengers in Haikou, Hohhot and Nanchang must also prepare for potential schedule shifts. Logistics are further complicated in Ningbo, Taiyuan and Wuhan as aircraft rotations fall behind. Even distant gateways like Ürümqi and Xi’an are not immune to these setbacks. Consequently, the airline is working to manage the flow of traffic through these vital corridors. This report provides a clear breakdown of the affected routes and offers essential guidance for those currently stranded or delayed.

A Breakdown of the Affected Flights

The fleet operations of Hainan Airlines were notably impacted, with a variety of aircraft types identified in the logs. Narrow-body and wide-body jets alike were caught in the schedule adjustments. Specifically, the Boeing 737-800 (B738) appeared to be the primary workhorse affected, alongside long-haul models such as the Airbus A330-200 (A332), A330-300 (A333) and the Boeing 787-9 Dreamliner (B789).

Flights ranging from early afternoon departures to late-night arrivals were subject to these changes. For instance, flight CHH7807, an A332 departing from Beijing, was among the prominent early-day schedules noted, while late-evening services like CHH7840 from Chengdu to Urumqi were also included in the data set.

Flight Number	Aircraft	Departure Airport	Arrival Airport	Departure Time
CHH7807	A332	Beijing Capital Int’l (PEK / ZBAA)	Guangzhou Baiyun Int’l (CAN / ZGGG)	Wed 12:40PM CST
CHH7838	B738	Guangzhou Baiyun Int’l (CAN / ZGGG)	Xi’an Xianyang Int’l (XIY / ZLXY)	Wed 12:40PM CST
CHH7311	B738	Nanchang Changbei Int’l (KHN / ZSCN)	Hohhot Baita Int’l (HET / ZBHH)	Wed 01:05PM CST
CHH7624	B738	Fuzhou Changle Int’l (FOC / ZSFZ)	Wuhan Tianhe (WUH / ZHHH)	Wed 01:40PM CST
CHH7447	B789	Beijing Capital Int’l (PEK / ZBAA)	Chengdu Tianfu Int’l (TFU / ZUTF)	Wed 02:05PM CST
CHH7787	B738	Changsha Huanghua Int’l (CSX / ZGHA)	Ningbo Lishe Int’l (NGB / ZSNB)	Wed 02:20PM CST
CHH7839	B738	Urumqi Diwopu Int’l (URC / ZWWW)	Chengdu Tianfu Int’l (TFU / ZUTF)	Wed 03:15PM CST
CHH7390	A333	Hangzhou Xiaoshan Int’l (HGH / ZSHC)	Shenzhen Bao’an Int’l (SZX / ZGSZ)	Wed 04:30PM CST
CHH7624	B738	Wuhan Tianhe (WUH / ZHHH)	Taiyuan Wusu (TYN / ZBYN)	Wed 04:35PM CST
CHH7423	B738	Ningbo Lishe Int’l (NGB / ZSNB)	Wuhan Tianhe (WUH / ZHHH)	Wed 04:50PM CST
CHH7312	B738	Hohhot Baita Int’l (HET / ZBHH)	Nanchang Changbei Int’l (KHN / ZSCN)	Wed 05:00PM CST
CHH7565	B738	Haikou Meilan Int’l (HAK / ZJHK)	Xi’an Xianyang Int’l (XIY / ZLXY)	Wed 05:20PM CST
CHH7392	B738	Hangzhou Xiaoshan Int’l (HGH / ZSHC)	Shenzhen Bao’an Int’l (SZX / ZGSZ)	Wed 06:10PM CST
CHH7448	787	Chengdu Tianfu Int’l (TFU / ZUTF)	Beijing Capital Int’l (PEK / ZBAA)	Wed 06:40PM CST
CHH7381	B738	Haikou Meilan Int’l (HAK / ZJHK)	Beijing Capital Int’l (PEK / ZBAA)	Wed 07:10PM CST
CHH7424	B738	Wuhan Tianhe (WUH / ZHHH)	Ningbo Lishe Int’l (NGB / ZSNB)	Wed 07:40PM CST
CHH7856	B738	Hohhot Baita Int’l (HET / ZBHH)	Urumqi Diwopu Int’l (URC / ZWWW)	Wed 08:00PM CST
CHH7566	B738	Xi’an Xianyang Int’l (XIY / ZLXY)	Haikou Meilan Int’l (HAK / ZJHK)	Wed 08:05PM CST
CHH7282	B738	Beijing Capital Int’l (PEK / ZBAA)	Haikou Meilan Int’l (HAK / ZJHK)	Wed 08:10PM CST
CHH7840	B738	Chengdu Tianfu Int’l (TFU / ZUTF)	Urumqi Diwopu Int’l (URC / ZWWW)	Wed 08:15PM CST

The logistical pressure was felt most acutely on high-traffic domestic routes connecting major economic zones. Key routes that saw significant activity include:

• Beijing (PEK) to Guangzhou (CAN) and vice versa.
• Haikou (HAK) to Beijing (PEK), a vital link for the airline’s home base.
• Chengdu (TFU) to Urumqi (URC), spanning the western regions of China.
• Wuhan (WUH) to Ningbo (NGB) and Taiyuan (TYN).

These routes represent the backbone of the Hainan Airlines domestic network and the accumulation of 83 delays suggests a complex rotation of aircraft was hindered throughout the operational window.

Delays

While the total number of cancellations reached 20, the 83 delays formed the bulk of the traveler’s frustration. With a 10% delay rate, one in ten scheduled flights by Hainan Airlines during this period failed to meet its original departure time.

Affected Airports

The geographical spread of the turmoil reached almost every corner of China. Major international hubs and regional gateways were equally involved. The list of affected facilities includes:

• Primary Hubs: Beijing Capital (PEK), Guangzhou Baiyun (CAN) and Haikou Meilan (HAK).
• Regional Centers: Xi’an Xianyang (XIY), Wuhan Tianhe (WUH) and Chengdu Tianfu (TFU).
• Specialized Gateways: Urumqi Diwopu (URC) in the west and Ningbo Lishe (NGB) on the eastern seaboard.

The widespread nature of these disruptions at these specific airports suggests that the operational challenges for Hainan Airlines were not localized to a single region but were felt nationwide.

Probable Impact on Local Tourism

The disruption of 103 total flights inevitably influences the flow of tourism within China. In cities like Haikou and Beijing, which serve as major tourist magnets, the sudden cancellation of flights can lead to a decrease in hotel occupancy and a shift in local tour schedules. When Hainan Airlines passengers are delayed, the “first-day” experience in destination cities like Xi’an or Hangzhou is often shortened, impacting local businesses that rely on the timely arrival of domestic travelers.

What Affected Passengers Can Do

For those currently navigating the schedule changes of Hainan Airlines, several steps are recommended by industry standards. Documentation is essential; passengers should ensure they have their flight numbers (such as CHH7311 or CHH7566) and original booking references ready.

Under the aviation regulations of China, passengers affected by significant delays or cancellations are typically entitled to rebooking on the next available flight or a full refund of the unused portion of the ticket. Communication with the Hainan Airlines customer service desk at the affected airports is the most direct way to secure alternative travel arrangements or accommodation if the delay extends overnight.

-The information provided is sourced from FlightAware.

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England and Scotland Face Travel Disruption as British Airways, United Airlines, easyJet, KLM and other Airlines Grounds 30 Flights and Delays over 500 across London, Edinburgh and Glasgow, New Update

Major travel hubs across the UK are currently facing a wave of operational setbacks. Significant flight disruptions have hit key airports in England and Scotland today. Travelers are navigating a challenging landscape as both cancellations and long delays mount. Data indicates that London Heathrow and London City are experiencing the highest volume of scheduling issues. Meanwhile, the Scottish cities of Edinburgh and Glasgow are reporting similar struggles. British Airways and several international carriers have grounded numerous flights. These complications affect hundreds of passengers moving through the UK’s busiest corridors. Active coordination is now underway to manage the backlog of travelers. This report breaks down the specific numbers for each affected region. We examine the impact on London, Edinburgh and Glasgow to provide a clear picture of the situation. Understanding these statistics helps passengers better prepare for the current climate.

Major Airports Affected

The scale of this disruption is most visible at London Heathrow, the primary gateway to the UK. Heathrow has recorded the highest volume of issues today, with 20 total cancellations and a staggering 458 delays. Being a central hub for international transit, the ripple effects from these numbers are expected to be felt throughout the global aviation network.

Further north in Scotland, Edinburgh Airport has not been spared. A total of 4 cancellations and 39 delays have been logged at the facility, impacting those traveling to and from the Scottish capital. Similarly, Glasgow Airport has reported 3 cancellations and 35 delays, highlighting a consistent pattern of disruption across the UK’s northern reaches.

Within the London metropolitan area, London City Airport—often favored by business travelers for its proximity to the financial district—is also facing setbacks. The airport has seen 3 cancellations and 39 delays. When these figures are aggregated, it becomes clear that the infrastructure of both England and Scotland is currently under pressure.

Impacted Airlines

A detailed breakdown of the affected carriers indicates that British Airways is bearing the brunt of the current scheduling crisis. At London Heathrow alone, the airline has accounted for 17 cancellations and 285 delays. Its regional subsidiary, BA CityFlyer, is also struggling at London City Airport with 1 cancellation and 24 delays, while its operations in Glasgow Int’l and Edinburgh have seen a combined 4 cancellations and 20 delays.

Other major international players are also featured in today’s disruption reports. United Airlines has reported 2 cancellations and 2 delays at Heathrow, while American Airlines has seen 1 cancellation and 7 delays at the same site.

In the low-cost sector, easyJet has faced challenges in Scotland, specifically in Edinburgh, where 2 cancellations and 12 delays were registered. Meanwhile, KLM has seen 2 cancellations and 3 delays at London City Airport. Wizz Air Malta was also noted in the reports for Glasgow Int’l, having grounded 1 flight. These statistics underscore a difficult day for aviation across London, Edinburgh and Glasgow.

Probable Impact on Local Tourism

The concentration of these delays and cancellations in London, Edinburgh and Glasgow is likely to have an immediate effect on the local tourism sectors of these iconic UK destinations. As major ports of entry, any significant halt in flight movements restricts the flow of international and domestic visitors.

In England, the high volume of delays at Heathrow and London City may result in missed hotel bookings, cancelled tours and a reduction in footfall for the capital’s world-renowned attractions and hospitality venues. The reliability of travel is a cornerstone of a positive tourist experience and such widespread disruption can deter short-break travelers.

In Scotland, the setbacks at Edinburgh and Glasgow Int’l are equally concerning for the local economy. Edinburgh, known for its historical landmarks and Glasgow, celebrated for its vibrant cultural scene, rely heavily on the efficiency of their respective airports. When travelers are stranded or delayed by several hours, the time spent exploring these cities is reduced, leading to lower spending in local businesses and a potential strain on the reputation of the UK as a seamless travel destination.

What Affected Passengers Can Do Now

For those currently caught in the disruption across England and Scotland, immediate and organized action is recommended. Aviation experts suggest that the following steps be taken by passengers currently at airports in London, Edinburgh, or Glasgow:

1. Monitor Flight Status: Passengers are advised to use official airline apps and airport websites to receive real-time updates. Given the high number of delays in London, statuses can change rapidly.
2. Understand Your Rights: Under UK aviation regulations, passengers may be entitled to assistance—including food, drink and communications—if their flight is delayed beyond a certain timeframe. In cases of cancellation, airlines are generally required to provide a choice between a full refund or rerouting to the final destination at the earliest opportunity.
3. Document Everything: It is vital to keep receipts for any necessary expenses incurred due to the disruption, such as refreshments or accommodation, as these may be required for future reimbursement claims.
4. Contact Carriers Directly: Whether at a service desk in Edinburgh or via a helpline in Glasgow, engaging directly with the airline’s customer service team is the most effective way to secure alternative travel arrangements.

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Le Sereno St. Barths Welcomes Carlos de la Barra as New General Manager: A New Chapter in Luxury Hospitality

Le Sereno St. Barths, the renowned luxury beachfront hotel situated in the picturesque Grand Cul de Sac marine reserve, has announced the appointment of Carlos de la Barra as its new General Manager. With an extensive career spanning over two decades in the luxury hospitality industry, Carlos brings a wealth of experience from his previous roles with internationally acclaimed brands such as Atlantis the Palm Dubai, The Ritz-Carlton, Bulgari Hotels & Resorts, The Resort at Pedregal (now a Waldorf Astoria Property), One & Only Palmilla and Rosewood Villa Magna.

Carlos de la Barra’s arrival at Le Sereno St. Barths marks an exciting new chapter for the hotel, which is known for its impeccable service, exquisite architecture and its status as one of the Caribbean’s most sought-after luxury destinations. As General Manager, Carlos will be responsible for overseeing all aspects of the hotel’s operations while ensuring that its luxury standards continue to evolve and align with the philosophy of Sereno Hotels.

A Career Defined by Excellence in Luxury Hospitality

Carlos de la Barra’s career in luxury hospitality is nothing short of exceptional. Having held senior leadership positions with top-tier hospitality brands, he has developed an in-depth understanding of high-end service culture and the importance of architectural identity in creating memorable guest experiences. A graduate of Les Roches Hotel Management School in Switzerland, Carlos has honed his skills and expertise in various regions, including Asia, Europe and Mexico, giving him a broad, global perspective on the luxury hospitality industry.

His previous roles at prestigious hotels like Atlantis the Palm Dubai and The Ritz-Carlton have allowed him to cultivate a deep understanding of how to balance exceptional service with architectural excellence. This focus on both the design and the service aspect of luxury hotels makes Carlos the ideal fit for Le Sereno St. Barths, which is known for its distinctive design and unparalleled guest experience.

Le Sereno St. Barths: A Legacy of Luxury

Le Sereno St. Barths is a property that epitomizes the very essence of Caribbean luxury. The hotel’s intimate setting, designed by the renowned architect Christian Liaigre, offers a seamless blend of contemporary elegance and privacy. With 39 suites and three four-bedroom villas, the hotel is known for its architectural clarity, serene atmosphere and its refined interpretation of luxury living.

The hotel’s lagoon-front location offers breathtaking views of the Grand Cul de Sac marine reserve, while its discreet, attentive service ensures that guests feel truly pampered. As part of Sereno Hotels’ portfolio, Le Sereno St. Barths is an extension of the brand’s philosophy of offering intimate, design-led properties that provide an exclusive, yet accessible luxury experience.

Carlos de la Barra’s expertise will be crucial in maintaining the property’s esteemed reputation while ensuring that the hotel’s standards continue to evolve in line with guest expectations. His appointment comes at an exciting time for the hotel, as it continues to solidify its position as a premier destination for luxury travelers in the Caribbean.

Looking Ahead: The Future of Le Sereno St. Barths

As the new General Manager of Le Sereno St. Barths, Carlos de la Barra will have the responsibility of maintaining and enhancing the hotel’s distinctive reputation in the competitive luxury hospitality market. The hotel’s commitment to offering exceptional service, a unique design and an exclusive atmosphere makes it a favorite among discerning travelers.

Carlos will focus on further strengthening the hotel’s service culture, ensuring that Le Sereno St. Barths remains a sanctuary for guests seeking tranquility and luxury. His deep understanding of luxury hospitality, combined with his experience in renowned properties around the world, makes him the ideal leader for the hotel as it enters the 2025-2026 season.

Under Carlos’s leadership, Le Sereno St. Barths is poised to continue its tradition of excellence while offering guests an even more refined and personalized experience. With a clear vision for the future, Carlos is dedicated to upholding the values that have made Le Sereno St. Barths a standout in the luxury hospitality industry.

A Warm Welcome to Carlos de la Barra

Luis Contreras, the CEO and Founder of Sereno Hotels, expressed his excitement about Carlos’s appointment, highlighting his impressive background with leading luxury brands. Luis remarked that Carlos’s experience and his approach to delivering exceptional service make him the perfect fit for Le Sereno St. Barths. With his appointment, the hotel looks forward to an exciting future under Carlos de la Barra’s leadership.

Le Sereno St. Barths, known for its luxury, privacy and unparalleled guest service, is set to continue its legacy of offering an extraordinary experience for those seeking the best of the Caribbean. Carlos de la Barra’s leadership promises to further elevate the hotel’s status as a premier destination in the luxury hospitality world.

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